ibis Styles Bordeaux Centre Gare 3 stars

Customer review rating (ALL Rating) 4.5/5 309 reviews

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ibis Styles Bordeaux Centre Gare - Image 1
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6 8 rue Charles Domercq, 33800 BORDEAUX, France

Description

Hotel extras

  • In the city center and 110 yards from Gare Saint-Jean

  • Magnificent, calm and leafy terrace

  • Free and secure luggage storage

  • Chromecast in your room

  • Reception desk open 24 hours a day

Our accommodation(s)

Hotel location

ibis Styles Bordeaux Centre Gare

6 8 rue Charles Domercq
33800 BORDEAUX
France

GPS:44.828773, -0.55553

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Bar of the hotel

Non contractual photo

Hotel bar with foosball

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  309 reviews

Customer review rating 5.0/5

Carolyn C. Business - Confirmed reviews ALL

I was stranded in Bordeaux because of train cancellations on the way back from a long business trip during which I experiences plane cancellations, rebookings, and multiple delays due to a storm system. This hotel was a godsend. I would stay here again in a heartbeat if this happens to me again.

Madame c., Thank you so much for taking the time to share your lovely review following your unexpected stay with us at Ibis Styles Bordeaux Centre Gare. We are truly delighted to read that, after such a long and challenging travel day, our hotel offered you the calm, comfort, and rest you needed before resuming your journey home. Your kind words about the cleanliness, quiet atmosphere, and especially about our front desk team mean a lot to us. The young woman you mentioned will be particularly touched to know she helped make your evening more peaceful after such travel difficulties. We are also pleased that you enjoyed our breakfast buffet, which features a selection of fresh and local products — from pastries, breads and cereals to fruits, dairy items, and our signature Bordeaux cannelés — to start the day in a bright and positive way. Even though this stay was unplanned, we hope it left you with a good memory of Bordeaux and of our team’s hospitality. Should your travels bring you back to the city — hopefully under calmer circumstances — it would be a real pleasure to welcome you again. Warm regards, Sarah – Directrice de l’Ibis Styles Bordeaux Centre Gare

Customer review rating 4.5/5

Ron L. Couples - Confirmed reviews ALL

All round pleasant - very helpful staff.

Dear Ron, Thank you very much for taking the time to share your feedback following your stay at ibis Styles Bordeaux Centre Gare. We are delighted to know that you had an overall pleasant experience and that our helpful and friendly team contributed to making your stay enjoyable. We also understand your comment regarding the confusion with the other ibis hotel next door. Indeed, there are two ibis hotels located very close to each other — ibis Bordeaux Gare Saint-Jean and ibis Styles Bordeaux Centre Gare. We understand how this can cause some confusion when using GPS or Google Maps. We are pleased that you enjoyed our breakfast buffet, the cleanliness of the room, and the overall quality of service provided by our staff. We hope to have the pleasure of welcoming you again on your next visit to Bordeaux. Warm regards, The ibis Styles Bordeaux Centre Gare Team

Customer review rating 1.0/5

Sue J. Couples - Confirmed reviews ALL

More an Ibis budget than Style. Cramped room, very noisy. Breakfast offering very poor and not on a par with other Ibis Styles. Water refill station out of action and no coffee available for guests. Air con noisy. Staff seemed somewhat disinterested. Whole area is very dirty due to the major building works. For the price it was extremely poor. Not an enjoyable stay.

Dear Ms. J., Thank you very much for taking the time to share your feedback following your recent stay at ibis Styles Bordeaux Centre Gare. I am truly sorry to read that your experience did not meet your expectations, and I would like to offer my sincere apologies for the inconveniences you encountered. You are absolutely right — our water refill station was temporarily out of service during your visit. Please rest assured that as soon as this issue occurred, we immediately replaced it with another fountain, which remains accessible to our guests at all times. In addition, our bar is open 24/7, where guests can enjoy a selection of hot and cold drinks — please note that these beverages are available for purchase. Regarding our breakfast, I am sorry to hear that it did not meet your expectations. We usually receive very positive feedback about the quality and variety of our buffet, which offers a wide range of sweet and savoury products, fresh fruits, pastries, and regional specialties. Your remarks have been shared with our team to ensure that we continue to provide a rich and satisfying experience to all our guests. As for the area around the hotel, Bordeaux is currently undergoing major urban redevelopment, which unfortunately is beyond our control. We understand this may affect the surroundings, and we do our utmost to maintain a clean, quiet, and pleasant atmosphere inside the property. Lastly, I regret to learn that you found our team less welcoming than expected. Our staff usually receive praise for their kindness and professionalism, so your comment will be a valuable reminder to ensure that every guest feels warmly attended to from start to finish. We sincerely hope to have the pleasure of welcoming you again under better circumstances, and to offer you the enjoyable experience that our guests usually appreciate. With my kind regards, Sarah D. General Manager ibis Styles Bordeaux Centre Gare

Customer review rating 3.0/5

Christophe F. Families - Confirmed reviews ALL

Middle of building site. Building on one side, busy road on other. Psychedelic 3D décor wasn’t to all our taste. Amenities and value for money OK, but not better than OK.

Dear Mr. F., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Bordeaux Centre Gare. We are truly sorry to hear that your experience did not fully meet your expectations. While we're pleased to know you found our team welcoming and appreciated the cleanliness of your room, we also understand your concerns. We recognize that the surrounding construction work is far from ideal, and we share your frustration. Unfortunately, as the work is managed by the city and surrounding developers, it is beyond our control. That said, we continue to do our best to ensure the interior of the hotel remains a peaceful and comfortable environment. Regarding the electric vehicle chargers you mentioned, please note that we no longer have charging stations at the hotel. They were removed from our site several weeks ago, and this update is reflected on all our booking platforms. We apologize if this caused any inconvenience during your stay. We regret that the décor wasn’t to your personal taste — the vibrant style of ibis Styles aims to reflect creativity and personality, though we understand that preferences can vary. Your feedback regarding breakfast options is also well noted. We will share your comments with our teams and work on improvements where possible, particularly with ensuring better stock levels at the breakfast buffet. Your insights are valuable to us and help us improve the quality of our services. We hope to have the opportunity to welcome you again in the future — perhaps in a calmer setting once the neighborhood regains its full charm. Warm regards, The ibis Styles Bordeaux Centre Gare Team

Customer review rating 5.0/5

Elodie L. Families - Confirmed reviews ALL

Personnel accueillant, établissement très propre

Chère Madame L., Un grand merci pour votre retour si positif à la suite de votre séjour à l’ibis Styles Bordeaux Centre Gare. Nous sommes ravis de lire que vous avez passé un excellent moment parmi nous et que vous avez particulièrement apprécié la propreté de l’établissement ainsi que l’accueil de notre équipe. Votre œil avisé de gouvernante, habituée à déceler le moindre détail, nous touche particulièrement : savoir que vous n’avez relevé que de menus points (invisibles au regard de la plupart) est pour nous la plus belle des récompenses. Notre équipe travaille chaque jour avec engagement pour offrir un cadre agréable, propre, chaleureux et confortable à chacun de nos visiteurs. Savoir que vous vous êtes sentie bien accueillie et que vous avez noté l’attention portée aux détails est une vraie satisfaction. Nous sommes également heureux de voir que l’ensemble de nos services, du petit déjeuner à la qualité de la connexion Wi-Fi, ont répondu à vos attentes. Votre fidélité au programme ALL nous touche, et nous espérons avoir le plaisir de vous compter à nouveau parmi nous lors d’un prochain séjour bordelais. À très bientôt, La Direction ibis Styles Bordeaux Centre Gare

Other web-users rate our hotel

  • 231 reviews 8.5/10 Location
  • 222 reviews 7.2/10 Room
  • 250 reviews 9.3/10 Service
  • 189 reviews 8.2/10 Breakfast
  • 86 reviews 8.2/10 Cleanliness
  • 56 reviews 8.5/10 Vibe
  • 38 reviews 3.6/10 Food

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