Mercure Saint Raphael Centre Plage 4 stars

Customer review rating (ALL Rating) 4.3/5 566 reviews

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Description

Hotel extras

  • On the seafront with direct access to the beach.

  • 5-minute walk from Saint-Raphaël TGV train station.

  • Beach towels are provided.

  • Private underground car park opposite 2 rue Hamon 83700 Saint-Raphael.

  • Rooms for up to 4 people with sea or city view.

Our accommodation(s)

Hotel location

Mercure Saint Raphael Centre Plage

101 Promenade René Coty
83700 SAINT RAPHAEL
France

GPS:43.421916, 6.768132

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR L ESTEREL

Be seduced by our selection of local beers and drinks, and sample a range of snacks and pizzas. Although our bar doesn't have an outdoor terrace, enjoy the cozy indoor vibe after a day at the beach!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  566 reviews

Customer review rating 4.5/5

Bryce B. Couples - Confirmed reviews ALL

Even though the location was under construction , it was an amazing experience . Warm welcoming staff , very kind . Only experience would be better pillows

Dear Bryce B., Thank you for your kind words regarding our welcoming staff. We appreciate your understanding of the construction situation and are pleased to hear you had an amazing experience. Your feedback on the pillows will be noted for future improvements. Best regards, Mercure Saint Raphael Centre Plage

Customer review rating 4.5/5

Vanessap R. Couples - Confirmed reviews ALL

Excellent location for bars, restaurants, beach, harbour, shops and the railway station. The hotel has excellent double glazing but late at night when the bars next to the hotel close, there can be lots of shouting. On fri night the bar next to the hotel was blasting out a techo beat that could clearly be heard in the room until gone 11pm - not the hotel's fault but i wish i had known before i booked. The public areas of the hotel have been updated but the rooms - especially our bathroom and toilet were in need of an update. There were long strands someone else's hair around the base of the table and in corners at the base of the bed (possibly from a dog?), otherwise cleaning was good. The bed was comfortable. The staff helpful although there was some confusion over whether the air con was working. It was. The staff kindly allowed us to leave our suitcases at the hotel for a few hours after we had checked out - this was a great help.

Dear Vanessap R., Thank you for your feedback regarding your recent stay at the Mercure Saint Raphael Centre Plage. We are pleased to learn that you appreciated the location of our establishment as well as the comfort of our bedding. However, we take note of your remarks regarding the noise from the surrounding bars. Although we cannot control the activities outside the hotel, we understand that this may have disrupted your peace. Regarding the condition of your room and cleanliness, we are sorry to hear that these aspects did not meet your expectations. Your comment will be taken into account in our continuous improvement efforts. We are also pleased that our team was able to assist you with your luggage after your departure, which reflects our commitment to customer service. We hope to have the opportunity to welcome you again and enhance your experience. Sincerely, Mercure Saint Raphael Centre Plage

Customer review rating 2.5/5

Yvonne M. Couples - Confirmed reviews ALL

Sometimes difficult to access the hotel due to workmen and hoists right over your head- could be dangerous.

Chère Madame, Nous vous remercions pour votre retour. Nous sommes désolés d'apprendre que le bruit des bars et les travaux ont impacté votre séjour. Nous prenons en compte vos commentaires pour améliorer l'expérience de nos clients à l'avenir. Cordialement, Mercure Saint Raphael Centre Plage

Customer review rating 4.5/5

Paul R. Families - Confirmed reviews ALL

Prefect getaway close to the beach and restaurants.

Cher Paul R., Nous vous remercions pour votre commentaire élogieux. Nous sommes ravis que notre emplacement et nos services aient contribué à rendre votre séjour agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Cordialement, Mercure Saint Raphael Centre Plage

Customer review rating 4.5/5

Jean-marc D. Couples - Confirmed reviews ALL

Nice room. Friendly and professional staff. Good breakfast. But the underground parking entrance is difficult to find. A detailed map and driving directions to the parking entrance would be extremely useful. Additionally, finding a parking spot is challenging, and the space is not particularly convenient, with an insufficient number of parking spots.

Dear SIR ,, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the room, staff, and breakfast. We appreciate your comments about the underground parking; your suggestions for a detailed map and driving directions, as well as the concerns regarding parking availability, will be noted for our future considerations. Best regards, Mercure Saint Raphael Centre Plage

Other web-users rate our hotel

  • 341 reviews 9.3/10 Location
  • 407 reviews 6.7/10 Room
  • 433 reviews 9.1/10 Service
  • 5 reviews 3.8/10 WiFi
  • 204 reviews 6.5/10 Breakfast
  • 124 reviews 6.5/10 Cleanliness
  • 95 reviews 8.6/10 Vibe
  • 64 reviews 3/10 Value

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