Mercure Cannes Mandelieu Hotel 4 stars

Fair.

Arrived at check-in to be told the restaurant was closed for both nights and the bar closed on Saturday. Breakfast on Sunday was pre order only, either in room or to be had in bar area. No restaurants close to hotel so had to take a taxi or get take away delivered. If I had known there would be no restaurant I would not have booked.

Comfortable clean room with a good breakfast & evening menu....extremely friendly & approachable staff...will recommend to my company for future trips. Merci

very good breakfast. rooms need to be refurbished

Excellent customer service, very good restaurant (in Price and quality). Breakfast would need to have a few more options for Vegan / Vegeterian customers (e.g. Soya milk). Rooms however need to be renovated / refreshed. Bed matelas / pillows not confortable for a 4 stars hotel.

Business visit, thus cleanliness and comfort is important and this was fine at the Hotel. Staff courteous and helpful at all times.

No slippers, no individual ONE-OFF bottles of shampoo and shower gel, spider in the bathroom, extremely small bedside tables, old door lock.. It was very cold in the bathroom (approx. 15 degrees). That's NOT how should be the 4 stars hotel for a such BIG price! And far from the tourist center (40 minutes by walk). But good big TV and kettle with tea bags!

Room old Price too high for the service offered No presence of a minibar Bottle of water available only the first day No restaurant or bar in the weekend No water provided in the breakfast sac Cappucino not available in normal breakfast hall

Restaurant was fully booked when arriving at 13:00. Unfortunately not possible to get a lunch outside or even sandwich from the restaurant.

Professional and friendly staff, but not enough of them. Also in need of a good refurbishment

I was there just after the flood, and understand this is the root of the problems found. Anyway my room, 122 in the secondary building, was not heated at all before arrival, so I found it very cold and humid the first night, until the heating could improve the situation. Turning on the room heating when the room was prepared would have solved this problem.

I was travelling for work, and the hotel is very close to the place I had to visit. It offered me a free, well protected parking place. The room was very spacious, with a big closet for my clothes and things. The salle d'eau is also very wide, with both tube and shower, and two washbasins. Ideal for families, or couples. Overall, the hotel is very silent even if your room is on the street side of the building. The personnel at the reception and the restaurant is very friendly and attentive in case you need any help. The cleaning ladies are discrete and efficient. The breakfast offers the usual choices, but with very good quality standard, but this is not unusual in France.

all was good

Old traditional key, carpet, mattress, and tiles makes me no value for money. One of the worst staying experience in Europe. No complimentary water, all in one shampoo / conditioner / body wash is very sloppy way to treat customers.

The property is very old and not kept clean at all. My colleague’s bathroom smelled like a corpse and the reception did not accommodate us with a new room. We only got a spray against the odor we had to return.