Description
Hotel extras
-
Thalasso Institute and Spa
-
Heated sea water course
-
Direct access to the beach
-
A 10-minute drive from the Saint-Raphaël TGV train station
-
Close to the Esterel Massif for hiking
Our accommodation(s)
Page out of
Room
Classic Room facing the town with 1 double bed
- 2 pers. max
- Accessible room
Room
Classic city-oriented room, 2 single beds
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
Room
Classic Room with port view and 1 double bed
- 2 pers. max
Room
Classic room, Port view, 2 single beds
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
Room
Classic Room facing the sea with 1 double bed
- 2 pers. max
Room
Classic sea-facing room, 2 single beds
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
Room
Privilege Room with port view and 1 double bed
- 2 pers. max
Room
Superior Room with sea view and 1 double bed
- 3 pers. max
Room
Classic Room facing the town with 1 double bed
- 2 pers. max
- Accessible room
Hotel location
Mercury Thalasso and Spa Port Frejus
16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France
GPS:43.420183, 6.746528
Access and transport
Page out of
TGV ST RAPHAEL
Railway station
Access: 4 km / 2.49 mi 40 min walk / 10 min drive
-
Shuttle
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
- Car park
L'ALBA HERMES
L Ensouleia offers traditional and low calorie cuisine that takes all the colours and flavours of the Mediterranean to a higher level.
2 breakfasts
Wake up each morning to a delicious breakfast including a wide range of local specialties served in the restaurant.
2 pools
Fitness center
Thalasso
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 78 m² / 839.584 sq ft
- Maximum seats capacity
- 80
- Maximum capacity for banquets
- 50
Our guest reviews
Superb Location
Customer review rating 3.5/5
Andrew Couples - Confirmed reviews ALL
Hello Sir, We thank you for your comment on our hotel. We have taken your comment about the shower screen into account and thank you for it. Please note that we will be setting up catering from 11:00 a.m. to 10:00 p.m. starting in July We wish you a nice day,
Great Location, Everything else poor and nowhere near a 4 star hotel.. Give it a miss
![](https://media-cdn.tripadvisor.com/media/photo-f/1a/f6/e3/6a/default-avatar-2020-47.jpg)
TripAdvisor rating 3.0/5
Gregoribub TripAdvisor review
Sir, I am sorry that you found our establishment poorly managed, being the operations director of the establishment since January, I would like to respond directly to you on all the points you mentioned. The edges of the restaurant tables are on order and will be repaired very soon, however I assure you that none of them are sharp and do not present any risk to our customers. All our rooms are cleaned every day so I am surprised not to have received your comment regarding the cleanliness of your room during your stay, my teams and I would have done what was necessary the same day. You mention food poisoning by blaming our restaurant. Please note that we are monitored by a laboratory with mandatory samples and regular checks all year round. Concerning the outdoor swimming pool, it is managed by our co-ownership, which for a week has been adding the necessary deckchairs for our customers. Please also note that the Alba Plage private beach which is located just in front of the hotel will open its doors next week, which will allow our guests to have several possibilities to make the most of our magnificent waterfront location while being on the Port and a stone's throw from downtown Fréjus and even the nature base for lovers of sport and nature. As for the parking intercom, this is new because it was installed in April and to date we have not noticed any malfunctions. I hope to see you again at the Mercure Thalasso & Spa of Port-Fréjus **** in order to give you a wonderful stay and prove me right by showing you throughout your stay that my teams and I are here for our customers and that our establishment continues to improve.
Found hotel to be above my expextations
Customer review rating 4.5/5
Peter B. Couples - Confirmed reviews ALL
Dear Peter B., We very much appreciate your comments regarding your stay at the Mercure Thalasso & Spa Port Frejus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Great Location but poor overall
Customer review rating 2.5/5
Alberto G. Families - Confirmed reviews ALL
Sir, I am sorry that you found our establishment poorly managed, being the operations director of the establishment since January, I would like to respond directly to you on all the points you mentioned. The edges of the restaurant tables are on order and will be repaired very soon, however I assure you that none of them are sharp and do not present any risk to our customers. All our rooms are cleaned every day so I am surprised not to have received your comment regarding the cleanliness of your room during your stay, my teams and I would have done what was necessary the same day. You mention food poisoning by blaming our restaurant. Please note that we are monitored by a laboratory with mandatory samples and regular checks all year round. Concerning the outdoor swimming pool, it is managed by our co-ownership, which for a week has been adding the necessary deckchairs for our customers. Please also note that the Alba Plage private beach which is located just in front of the hotel will open its doors next week, which will allow our guests to have several possibilities to make the most of our magnificent waterfront location while being on the Port and a stone's throw from downtown Fréjus and even the nature base for lovers of sport and nature. As for the parking intercom, this is new because it was installed in April and to date we have not noticed any malfunctions. I hope to see you again at the Mercure Thalasso & Spa of Port-Fréjus **** in order to give you a wonderful stay and prove me right by showing you throughout your stay that my teams and I are here for our customers and that our establishment continues to improve.
Very good stay
Customer review rating 4.5/5
Maura D. Couples - Confirmed reviews ALL
Dear Maura D., We very much appreciate your comments regarding your stay at the Mercure Thalasso & Spa Port Frejus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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