Mercury Thalasso and Spa Port Frejus

Wonderful location with views over the Marina

Great location, right on the beach and next to the port. Plenty of lively bars and restaurants in short walking distance, which is perfect since the hotel restaurant and bar are unappealing and unwelcoming. As for the hotel itself: the light outside of our room was not working. We reported it everyday, and we were told everyday for 8 days that a technical person would fix it in the afternoon. It was still not working when we left. I’d bet it still isn’t working today. Nobody seems to care about how it is dangerous at the end of a dark corridor when you can’t see, and how frustrating it is when you can’t see where to put the key card for the door. With all of the Planet 21, sustainability bragging, I was surprised to see single use, paper cups in the room instead of proper cups. Paper cups are not so nice to use. Your beverage burns your hand whilst you hold the cup. We found that the reception staff were pleasant and friendly.

Lovely hotel and great room with sea view

The service does not match the price. lack of staff, no private parking in a paid area. it will be necessary to fight at breakfast to find a clean table. again the price is not justified. I want to say here my disappointment

Staff were excellent, good food in the restaurant and friendly, best location.