Mercure Thalasso and Spa Port Frejus 4 stars

Customer review rating (ALL Rating) 4.1/5 1,216 reviews

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Description

Hotel extras

  • Thalasso Institute and Spa

  • Heated sea water course

  • Direct access to the beach

  • A 10-minute drive from the Saint-Raphaël TGV train station

  • Close to the Esterel Massif for hiking

Our accommodation(s)

Hotel location

Mercure Thalasso and Spa Port Frejus

16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France

GPS:43.420183, 6.746528

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

2 breakfasts

Wake up each morning to a delicious breakfast including a wide range of local specialties served in the restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,216 reviews

TripAdvisor Rating  3.5/5  1,500 reviews

Customer review rating 4.5/5

Nama C. Couples - Confirmed reviews ALL

Personnel au top

Un grand merci ! Nous sommes ravis que notre personnel vous ait plu. À très bientôt !

Customer review rating 5.0/5

Alexander K. Business - Confirmed reviews ALL

nice spa pool

Thank you so much for your kind words! We’re delighted to hear that you enjoyed the service at our reception and restaurant. Your satisfaction is our priority, and we look forward to welcoming you back soon!

Customer review rating 5.0/5

. L. Couples - Confirmed reviews ALL

TRÈS CONFORTABLE HOTEL

Bonjour, Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez trouvé notre hôtel très confortable. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau très bientôt.

Customer review rating 5.0/5

Nancy H. Couples - Confirmed reviews ALL

Everything was great.

Dear Nancy H., Thank you for your kind words regarding the comfort of your stay and the friendliness of our staff. We are delighted to know that you enjoyed your experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Thalasso & Spa Port Frejus

Customer review rating 1.5/5

Andrew B. Couples - Confirmed reviews ALL

I paid to park in the secure car park under the hotel. It was built to accomodate only `Renault Four size cars. I helped another client who used the car park with his six point turns. He tried to help me but I scraped my car and paid 20 euros for the privelege

Dear Guest, Thank you for your feedback. We’re truly sorry to hear about the difficulties you experienced with our underground parking. We understand how frustrating it must have been, and we regret the inconvenience caused by the limited space and the damage to your vehicle. Your comments are very important to us and have been shared with our management team. We are currently reviewing the accessibility and layout of the parking area to ensure it better meets the needs of our guests. We hope to have the opportunity to welcome you again under more comfortable conditions.

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Other web-users rate our hotel

  • 557 reviews 8.2/10 Location
  • 793 reviews 5.4/10 Room
  • 802 reviews 7.1/10 Service
  • 13 reviews 0.3/10 WiFi
  • 334 reviews 3.6/10 Cleanliness
  • 275 reviews 6.6/10 Breakfast
  • 272 reviews 4.1/10 Food
  • 233 reviews 6.7/10 Wellness Area

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