Mercury Thalasso and Spa Port Frejus

Customer review rating (ALL Rating) 3.9/5 1,467 reviews

Hotel extras

  • Thalasso Institute and Spa

  • Heated sea water course

  • Direct access to the beach

  • A 10-minute drive from the Saint-Raphaël TGV train station

  • Close to the Esterel Massif for hiking

ALLSAFE approved hotel

Hotel location

Mercury Thalasso and Spa Port Frejus

16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France

GPS:43.420183, 6.746528

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

L ENSOULEIA

L Ensouleia offers traditional and low calorie cuisine that takes all the colours and flavours of the Mediterranean to a higher level.

Our accommodation(s)

The hotel has 117 rooms. Choose the Standard (overlooking the town, port or sea) or Superior Room (overlooking the sea). In your room: direct telephone line, minibar, safe, hairdryer, separate toilet. 4 rooms for people with reduced mobility.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,467 reviews

TripAdvisor Rating  3.5/5  1,392 reviews

BIG DISAPOINTMENT

Customer review rating 1.5/5

Jgv Solo - Confirmed reviews ALL

Room - suite 525 was fine Thalassotherapy treatments and staff were fine A MAJOR DISAPOINTEMENT : the restaurant " Ensouleia " was ABOMINABLE !!! Keeping the very same menu for lunch and dinner for over a month , and with no plans to change , or offer A LA CARTE , was awful and just unacceptable . XMAS menu was just APPALING . What's more ,the management is fully aware that during the lead up time to Xmas and year end , all good restaurants in Port Frejus are closed , but did not really care if clients were left with ZERO AND POOR CHOICE for dinner ! So if you need to enjoy a nice and lovely dinner , you are in the WRONG PLACE AND TOWN . In addition to my comments here on this site , the same will be published on various travel sites . We stayed there long time ago and it was fine , but new owner does not apparently give a damn ! For those interested in going to the Thalasso Spa as an outpatient , I recommend to rent an appartement in Fréjus , and do your own meals . I would also mention that this hotel is NO LONGER part of the ACCORD group , and should not retain the name MERCURE , as if it still was part of this group

IF YOU HAVE A CHANCE TO GO THERE : MISS IT

TripAdvisor rating 2.0/5

jgv2014 Solo travel - TripAdvisor review

My room-suite was fine - Thalassotherapy treatments and staff were fine. What made my stay awful is the hotel restaurant " Ensouliea" Do Not believe what their website says. Breakfast very poor/ During my 50 + years of travelling the world , I had yet to see that, read on : A MAJOR DISAPOINTEMENT : the restaurant " Ensouleia " was ABOMINABLE !!! Keeping the very same menu for lunch and dinner for over a month , and with no plans to change , or offer A LA CARTE , was awful and just unacceptable . XMAS menu was just APPALING . What's more ,the management is fully aware that during the lead up time to Xmas and year end , all good restaurants in Port Frejus are closed , but did not really care if clients were left with ZERO AND POOR CHOICE for dinner ! So if you need to enjoy a nice and lovely dinner on location , you are in the WRONG PLACE AND TOWN . If you are only interested in Thalassotherapy treatments , you can as an out patient , and just rent a furnished apartment and do your own meals

Average service

Customer review rating 2.5/5

Luca B. Business - Confirmed reviews ALL

The hotel is in a nice location as it is close to the port. I have been welcomed without the usual kindness nor with a free beverage voucher my status grants. Breakfast poorly prepared.

not so good as usual

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

service at the reception limited, no tv the last day, swimming pool access limited

Customer review rating 3.5/5

David Business - Confirmed reviews ALL

Breakfast were not as excpected. Short of bread mutats, and other sort of food. To expensive compared to what we got.

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Other web-users rate our hotel

  • 502 reviews 8/10 Location
  • 837 reviews 4.8/10 Room
  • 890 reviews 6.9/10 Service
  • 12 reviews 5.8/10 WiFi
  • 406 reviews 2.5/10 Cleanliness
  • 302 reviews 5.2/10 Comfort
  • 253 reviews 6/10 Breakfast
  • 250 reviews 7.1/10 Wellness Area

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