Mercury Thalasso and Spa Port Frejus

Mercury Thalasso and Spa Port Frejus

Customer review rating (ALL Rating) 3.9/5 1,342 reviews

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Hotel extras

  • Thalasso Institute and Spa

  • Heated sea water course

  • Direct access to the beach

  • A 10-minute drive from the Saint-Raphaël TGV train station

  • Close to the Esterel Massif for hiking

ALLSAFE approved hotel

Hotel location

Mercury Thalasso and Spa Port Frejus

16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France

GPS:43.420183, 6.746528

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

L ENSOULEIA

L Ensouleia offers traditional and low calorie cuisine that takes all the colours and flavours of the Mediterranean to a higher level.

Our accommodation(s)

The hotel has 117 rooms. Choose the Standard (overlooking the town, port or sea) or Superior Room (overlooking the sea). In your room: direct telephone line, minibar, safe, hairdryer, separate toilet. 4 rooms for people with reduced mobility.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,342 reviews

TripAdvisor Rating  3.5/5  1,385 reviews

Great location and fantastic view from our balcony

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Wonderful location with views over the Marina

Great location, the hotel is broken

Customer review rating 1.5/5

Peter Couples - Confirmed reviews ALL

Great location, right on the beach and next to the port. Plenty of lively bars and restaurants in short walking distance, which is perfect since the hotel restaurant and bar are unappealing and unwelcoming. As for the hotel itself: the light outside of our room was not working. We reported it everyday, and we were told everyday for 8 days that a technical person would fix it in the afternoon. It was still not working when we left. I’d bet it still isn’t working today. Nobody seems to care about how it is dangerous at the end of a dark corridor when you can’t see, and how frustrating it is when you can’t see where to put the key card for the door. With all of the Planet 21, sustainability bragging, I was surprised to see single use, paper cups in the room instead of proper cups. Paper cups are not so nice to use. Your beverage burns your hand whilst you hold the cup. We found that the reception staff were pleasant and friendly.

Perfect Location

Customer review rating 5.0/5

Sylvia Couples - Confirmed reviews ALL

Lovely hotel and great room with sea view

Dear Sylvia Mary O., We very much appreciate your comments regarding your stay. It is with great pleasure that we receive your compliments and share with you the advantages of our seaside location. We are delighted to hear that the rooms were pleasant and warm to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have à nice day.

The service does not match the price

TripAdvisor rating 2.0/5

douglaso482 Couples - TripAdvisor review

The service does not match the price. lack of staff, no private parking in a paid area. it will be necessary to fight at breakfast to find a clean table. again the price is not justified. I want to say here my disappointment

It was pleasant but I expected the spa and pool to be an intricate part of the hotel. They’re not.

Customer review rating 3.5/5

John S. Couples - Confirmed reviews ALL

Staff were excellent, good food in the restaurant and friendly, best location.

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Other web-users rate our hotel

  • 458 reviews 7.9/10 Location
  • 783 reviews 4.8/10 Room
  • 812 reviews 7.1/10 Service
  • 10 reviews 7.4/10 WiFi
  • 389 reviews 2.6/10 Cleanliness
  • 282 reviews 5.2/10 Comfort
  • 235 reviews 6.4/10 Breakfast
  • 210 reviews 3.9/10 Amenities

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