Pullman Cannes Mandelieu 4 stars

Customer review rating (ALL Rating) 4.3/5 1,916 reviews

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Pullman Cannes Mandelieu - Image 1
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605 Avenue du Général de Gaulle, 06210 MANDELIEU LA NAPOULE, France

Description

Hotel extras

  • Spacious rooms measuring 323 sq. ft. (30 m²) with private terrace

  • Mediterranean restaurant with terrace facing the sea

  • Free public parking and valet parking (for a supplement)

  • 16,145 sq.ft. of flexible event spaces for 15 to 600 people

  • Unique seafront location, 5 minutes from Old Course golf course

Our accommodation(s)

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Room 1

Hotel location

Pullman Cannes Mandelieu

605 Avenue du Général de Gaulle
06210 MANDELIEU LA NAPOULE
France

GPS:43.529999, 6.948199

Telephone

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

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Our guest reviews

Our guest reviews

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ALL Rating  4.3/5  1,916 reviews

Customer review rating 3.5/5

Christopher H. Solo - Confirmed reviews ALL

Cher Monsieur H., Nous vous remercions d'avoir partagé votre expérience. Nous sommes désolés que votre expérience au restaurant n'ait pas pleinement répondu à vos attentes. Nous recevons habituellement de très nombreux retours positifs sur notre cuisine maison, élaborée à partir de produits soigneusement sélectionnés, ainsi que sur la qualité du service. Les appréciations culinaires étant propres à chacun, nous regrettons que cette expérience n'ait pas été à la hauteur de vos attentes et ferons part de votre commentaire à nos équipes. Concernant les transats, leur location est effectivement payante, comme dans la majorité des hôtels 4 étoiles de la Côte d'Azur. En tant que client de l'hôtel, vous bénéficiez toutefois d'un tarif préférentiel. Notre situation exceptionnelle, les pieds dans l'eau, vous permet également de profiter librement de la plage publique ainsi que de l'accès à notre piscine. Enfin, il est réjouissant de lire que vous avez apprécié la qualité de votre chambre, notre piscine, notre emplacement au bord de mer ainsi que le petit-déjeuner riche et varié. Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante. Cordialement. Eve Membre de l'équipe Expérience Client

Customer review rating 2.5/5

Neena A. Families - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your feedback regarding your stay with us. Following your comment, we carried out a check of the air conditioning system and we can confirm that it is operating correctly. Despite the current high temperatures, the system delivers air between 15 and 16°C to ensure optimal comfort. As for the beach, your stay took place during the peak season. With more than 200 rooms, it is only natural that many of our guests make the most of the beach and swimming areas during this time of year. We also appreciate your positive comment about our location. Indeed, our hotel enjoys an exceptional setting, on the edge of the sea with direct access to the beach. Best regards, Eve Member of the Guest Experience Team

Customer review rating 4.0/5

Casey F. Business - Confirmed reviews ALL

Dear Mrs. F., Thank you for your loyalty and for taking the time to share your experience. We are sorry to hear that the condition of your room did not meet the standards of your previous stays. We have taken note of your comment regarding the signs of wear you noticed. In this regard, we would like to inform you that we have just finalized show rooms as part of the preparations for a future hotel renovation project. This project aims to modernize our rooms and offer an even higher level of comfort to our guests. We are nevertheless delighted to read that you enjoyed the comfort and quiet of your room, as well as the availability of our team. We hope to have the pleasure of welcoming you again on your next stay in Cannes at Pullman Cannes Mandelieu. Best regards. Eve Member of the Guest Experience Team

Customer review rating 3.5/5

Rosalind H. Couples - Confirmed reviews ALL

Dear Mrs H., Thank you for taking the time to share your experience. We are sorry to hear that the service did not meet your expectations. During this busy period, our teams can be particularly stretched, which can unfortunately lead to longer waiting times. In addition, several seasonal staff members have recently joined our teams and are being supported and trained daily to provide service that meets our quality standards. However, this does not reflect the experience we aim to offer our customers. Please rest assured that your feedback will be shared with the relevant teams to review this matter and continue our improvement efforts. We are nevertheless pleased to hear that you enjoyed the seaside setting of our hotel and hope to have the pleasure of welcoming you again soon. Best regards. Eve Member of the Guest Experience Team

Customer review rating 3.5/5

Evelyn L. A. B. Families - Confirmed reviews ALL

Dear Mrs. A. B., Thank you for taking the time to share your experience. We are truly sorry that some aspects of your stay did not meet your expectations. During this summer period, several recently arrived staff members have joined our teams. They are accompanied and trained daily to provide service that meets our quality standards. Please be assured that your feedback will be shared with the relevant managers to continue our improvement efforts. We also regret the inconvenience you experienced during your night. As we discussed, it involved a guest who mistakenly entered the wrong room. We understand, however, that this situation may have been particularly uncomfortable, and we apologize once again. Although this incident was isolated, we will reinforce our procedures with our teams so that this type of situation does not happen again. We still hope that you will keep fond memories of our establishment, especially its prime location "right on the water" with direct access to the beach. We would be delighted to have the opportunity to welcome you again and provide you with an experience fully up to your expectations. Best regards. Eve Member of the Guest Experience Team

Other web-users rate our hotel

  • 413 reviews 9.3/10 Location
  • 810 reviews 7.2/10 Room
  • 1,012 reviews 7.9/10 Service
  • 8 reviews 6.6/10 WiFi
  • 334 reviews 8.3/10 Breakfast
  • 272 reviews 4.6/10 Amenities
  • 236 reviews 3.4/10 Value
  • 200 reviews 5.1/10 Cleanliness

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