Pullman Cannes Mandelieu Royal Casino Hotel 4 stars

Everyone who worked at Pullman Cannes was especially helpful and the service was excellent. William, who worked poolside, was so kind to us and made sure we had a sun bed on both days of our stay, reserving it in advance for us. He was also very attentive and made sure we had everything we needed. The front desk and valet staff were super helpful and kind as well -- this made a huge difference in my opinion of the hotel and made me consider staying here again. The cons: it was not clean and the furniture/decor was tired and not properly maintained. It was more like a 3-star rundown hotel. No espresso or coffee maker in the room. Walls were dirty, there was mildew all over our shower like it had never been bleached or scrubbed. The chairs in the dining room were clear plastic and you could see fingerprints and food all over them like they'd never been cleaned ever. Chairs on the balcony in the room were not nice, furniture had tons of scratches, rough edges. Bed was pretty comfortable but we were only given two pillows for a king-sized bed. Usually a 4-star will provide you with a lot of very comfortable pillows. Basically the rooms need an update/overhaul even though the decor looks contemporary and nice, it's just not maintained or cleaned properly. It's critical that during covid cleaning is up to a much higher standard than what I saw at Pullman. The location was pretty good even though it's not really in Cannes and you have to drive there, it's way too far to walk. But I appreciated being in a more "quiet" part of town away from all of the crowds. I think the hotel should make it clear that this is not near the old town of Cannes. Breakfast choices were excellent, food was great. We ate lunch there for two days and were pleased. However, the vegetarian tofu noodles was not good at all, my son said it had no flavor and it was kind of "gross". Otherwise, we were really happy with the selection and quality of the food. I was especially pleased there was a kids' menu -- this is one of the reasons I selected the hotel. Having chicken nuggets and pasta on the menu was wonderful and made my life as a parent a million times easier. And I loved that you had fresh, local fish available. Thank you!

during this difficult time we must say that overall the stay was good even if the hotel was a bit too full !!!! all members of your teams, including restaurant, beach, and room were absolutely efficient

The service of the hotel was not up to the standards I would expect.

Excellent location, right next to the beach, good food, spacious room!

Overall good. Conditions of the room was not as expected: furniture scratched, bathroom walls not in basic conditions. In the room, the beds were good. A rating 10 for personnel (piscine bar, restaurant, reception, cleaning, parking). Breakfast - good

It felt very busy by the pool and the beach. Having to pay to have a bed at the beach and the pool was also a dissapointment. Check-in was at 15:00, we arrived at 16:00 (with a 1 and 5 year old) but couldn't have access to our room until 17:00 (we did get 2 free drinks while we were waiting).

Nice staff, restaurant was good as well. We had a nice stay

Nice hotel on a quiet bay within walking distance of the town.

I liked the location and the view from my room was simply Amazing. i had staid in this hotel before and my first impression was great, the team is so helpful and friendly. The rooms are clean, thoughtfully decorated to fit in with the atmosphere of this gorgeous place. Clean bathroom with great shower. Loved all the little touches and attention in the room. The breakfast was really nice

We had a very pleasant stay, we were a upgraded to a room with sea view! Very clean room, enough space, wonderful view, nice staff and good breakfast. With a special mention to the waitress Sophie who was remarkably efficient despite the crowded restaurant during breakfast! The beach is very nice for kids and not crowded. the swimming pool is fantastic. Only remark is about service quality of the beach/pool area, the staff was not as nice and welcoming as the hotel's... My son needed a fishing net (toy), I asked to borrow it from the beach staff but they were selling it instead at 10 euros (should cost 2 euros in a shop)! I was even more surprised when I had to pay it by cash only! We paid for all the private beach services (lounge chair, drinks etc) separatly by card and we had to find an ATM for the 10€ by cash! It seems very strange!

Overall good

always very nice. like at home

Check in experience very quick and easy. Room spacious with beautiful sea view. Very good spacious bathroom with bathtub and walk in shower - excellent.

Location is good quiet and friendly

Have stayed at the Pullman Cannes Mandelieu a number of times and it has always been an excellent experience. It appears that on this visit the slow winter season was being used to train front desk staff, so they were not quite as on top of things as usual. The lady tending bar in the restaurant on the evening of 19 February was very pleasant and helpful, which was appreciated.