ibis budget Fréjus Saint Raphael Centre et Plage 2 stars

Customer review rating (ALL Rating) 4.3/5 434 reviews

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Description

Hotel extras

  • New breakfast formula with more sweet and savory choices

  • Candy & hot drink vending machine available 24/7; pay with coins/bank card

  • Family or Triple Rooms, completely renovated in 2023

  • Microwave available 24/7

  • 2 free car parks closed at night, with CCTV surveillance

Our accommodation(s)

Hotel location

ibis budget Fréjus Saint Raphael Centre et Plage

1074 ave de Lattre de Tassigny, Centre Le Ligure
83600 FREJUS
France

GPS:43.430713, 6.755274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our hotel offers a varied breakfast every morning to start your day. The hardest part is choosing between our energy-filled, indulgent and balanced options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  434 reviews

TripAdvisor Rating  3.5/5  584 reviews

Great staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We got in a little later than anticipated, but staff was very helpful in getting us checked in. Would have liked to have a little more variety for breakfast. It was a little skimpier than our normal stay at the IBIS. A little more for €10 would suffice.

Dear Daryl M., We very much appreciate your comments regarding your stay at the ibis budget Fréjus Saint-Raphaël Centre et Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Nakach gérant

Ras

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Ras

Dear Eric M., We very much appreciate your comments regarding your stay at the ibis budget Fréjus Saint-Raphaël Centre et Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Nakach gérant

Basic

Customer review rating 3.0/5

Fran Friends - Confirmed reviews ALL

Super basic. Reception hours are very limited, but self check in was easy. Only 1 tiny towel each (can be improved) and no fridge in the room. A bit expensive for what it offers.

Dear Francesca P., Thank you for taking the time to tell us about your experience at the ibis budget Fréjus Saint-Raphaël Centre et Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Nakach gérant

Well located. Good stay, Nice staff

Customer review rating 5.0/5

Majdy Friends - Confirmed reviews ALL

Well located. Good stay, Nice staff, big room, Nice breakfast

Dear Majdy A., We very much appreciate your comments regarding your stay at the ibis budget Fréjus Saint-Raphaël Centre et Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Nakach gérant

False description

TripAdvisor rating 1.0/5

Camper803109 TripAdvisor review

I stopped going to Ibis hotels since they started allowing pets because I'm allergic. This one says in Booking it doesn't admit them and that's why I booked, but it's a lie. False description. On this occasion I went to this one because it said it doesn't allow pets, but that's a lie, there was a German shepherd at reception at 8 p.m., which is also the same space for breakfast, this dog was possibly on the property and when I came back from dinner I saw another person with another dog. When I arrived at 5pm in the afternoon I didn't see any of this, otherwise I would have gone to another hotel asking for a full refund, but it was too late to look for another one. I informed Booking that same night and to date the description has not been modified, very badly, both on the part of the hotel and Booking itself. This is the second problem I have on this trip with Booking reservations, the information is inaccurate or outright a lie. On the elevator itself it says that animals are not accepted in the breakfast room, but the same elevator is in that same room. Inadmissible. This is why the score is so low.

Dear guest, We are very sorry for the inconvenience you have experienced and for any misunderstanding. However, it is clearly stated on Booking that pets are allowed in our hotel. We are sorry for any confusion and inconvenience caused. We remain at your disposal for any future requests. Best regards, M. Nakach and his team

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Other web-users rate our hotel

  • 198 reviews 8.5/10 Location
  • 366 reviews 7.8/10 Room
  • 243 reviews 8.4/10 Service
  • 9 reviews 2.9/10 WiFi
  • 241 reviews 8.2/10 Comfort
  • 182 reviews 6.6/10 Cleanliness
  • 140 reviews 7.8/10 Breakfast

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