Mercure Szekesfehervar Magyar Kiraly 4 stars

Customer review rating (ALL Rating) 4.4/5 389 reviews

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10 FO, 8000 SZEKESFEHERVAR, Hungary

Description

Hotel extras

  • Central Székesfehérvár location

  • Ideal location for business meetings and conferences

  • Pet friendly

  • Onsite Bistro Tiz restaurant

  • Historical building with a modern makeover

Our accommodation(s)

Hotel location

Mercure Szekesfehervar Magyar Kiraly

10 FO
8000 SZEKESFEHERVAR
Hungary

GPS:47.195537, 18.408378

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO 10

Enjoy Hungarian specialties like pastries, cold cuts, and paprika salami at Bistro Tiz's continental breakfast buffet. Cold dishes and salads are also served in the Lobby Bar from 18:00 to 21:00, Monday to Saturday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  389 reviews

Customer review rating 4.0/5

Alan S. Business - Confirmed reviews ALL

A positive friendly experience.

Customer review rating 4.0/5

Angela P. Business - Confirmed reviews ALL

Location , room , breakfast all very good. However room was very cold and the air conditioning system was not working

Customer review rating 3.0/5

Jan W. D. Business - Confirmed reviews ALL

Did earlier reviews and feedbacks already since this became "a Mercure" - for which I have some higher expectations. Sadly those expectations are still not being met. Hotel is in a prime spot in the center of town. The room inside is fine, lighting in the corridors could be automated because very dark when you cant find the button to press. Heating/cooling is dodgy. The "superior" room do not have windows to look out from, just some in the roof for "daylight" (and noise when it rains). The bathroom is clean and fine, the bathtub could use an anti-slip matt. My door lock didnt work very well, you had to take your time to find the right spot to have the door open. My worst disappointment was what the still dare to call a "fitness". I had really expected on this visit that that would have been resolved - but - NO. Still the same dark hole with a few pre-war machines still standing there, the only one that functions being the treadmill (but had to stop that after 10 minutes due to the noise it makes). A few loose weights and that's it. I had double checked before and the "fitness availability" is still prominently on the hotel's list of offers so was convinced it was resolved by now - but - NO - its a disgrace. Also "the bar" is still a few tables placed in the corridor - extremely uninviting sitting in a large hall. All those - other than location - are sadly a major step back from the Novotel previously. I see some investments are being made, but it needs more to see me there again.

Customer review rating 2.5/5

Viktoriya Y. Business - Confirmed reviews ALL

Well located. Good breakfast choices. Old historical hotel, however need to work on renovations of rooms. Old rooms, no coffee machines, no water stations for guests. Low pressure of water in shower, Outdated gym area. Not 4 stars hotel, only 3.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly sorry that your stay did not fully meet your expectations of a four-star hotel. We are pleased to hear that you appreciated our central location, the variety of our breakfast, and the service provided by our team. At the same time, we sincerely regret the inconveniences you experienced regarding the room temperature, low water pressure in the shower, room amenities, and the condition of the gym area. We are especially sorry if the cold room temperature caused you discomfort during your stay. We would like to inform you that refreshing renovation works are currently ongoing in the hotel, affecting both the guest rooms and public areas, including the fitness facilities. Our goal is to provide a modern environment that fully meets today’s expectations. Your comments regarding heating, water pressure, coffee-making facilities, water stations, and WiFi speed have been forwarded to the responsible departments for review and improvement. We truly hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience in our renewed facilities. Kind regards, the Mercure Székesfehérvár Team

Customer review rating 3.0/5

Rene R. Business - Confirmed reviews ALL

It was okay, unfortunately a little dirty, the ventilation didn't work, and the water pressure was very low.

Dear Guest, Thank you for your feedback following your stay at Mercure Székesfehérvár Magyar Király. We are sorry to hear about the cleanliness issues, the malfunctioning ventilation, low water pressure, limited breakfast variety, and the inconsistent service you experienced. Please accept our sincere apologies — this is not the standard we aim to provide. Your comments have been shared with the relevant teams for immediate improvement. We truly hope to have the opportunity to welcome you again and provide a much better experience. Kind regards, Mercure Székesfehérvár Magyar Király Team

Other web-users rate our hotel

  • 116 reviews 8.8/10 Location
  • 136 reviews 6.5/10 Room
  • 113 reviews 9.2/10 Service
  • 121 reviews 9.2/10 Breakfast
  • 73 reviews 5.3/10 Comfort
  • 59 reviews 7.4/10 Cleanliness
  • 49 reviews 4.8/10 Vibe
  • 8 reviews 0.9/10 Wellness Area

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