Novotel Budapest City & Budapest Congress Center 4 stars

Customer review rating (ALL Rating) 4.4/5 792 reviews

Novotel Budapest City & Budapest Congress Center - Image 1
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Description

Hotel extras

  • Easy access to public transportation

  • Free WiFi, work space, flat-screen TV

  • Family rooms

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

Our accommodation(s)

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Room 1

Hotel location

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 BUDAPEST
Hungary

GPS:47.488441, 19.023734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

NOVO2 Lounge Bar would have never been so special without creativity and experience of our chefs. Each of them creates their own unique and original style inspired by the flavors from all over the world.Contemporary cuisine. Children menu offered as well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  792 reviews

Customer review rating 3.0/5

Marco F. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience with us. I am pleased to hear that you found your stay comfortable; however, I apologize for the inconvenience caused by the air conditioning in your room. We strive to ensure that all our facilities are functioning optimally, and I regret that we could not resolve this issue during your visit. Your feedback is invaluable, and I will ensure it is shared with our maintenance team for further review. Sincerely, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 5.0/5

Nikola K. Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding your stay. We are pleased to hear you enjoyed the comfort of our rooms, the service during breakfast, and the quality of our Wi-Fi. Your kind words about our team are genuinely appreciated. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 4.0/5

Maria B. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Budapest City. We appreciate your kind words about the location, the room quality, and the attentiveness of our bar staff. However, I sincerely apologize for the inconveniences you encountered during your arrival, particularly regarding the early check-in and late checkout requests. I understand how frustrating it must have been to experience delays and the lack of available family rooms. We strive to provide flexibility where possible, and your concerns about our check-in policies will be noted for future consideration. We appreciate your constructive criticism, as it helps us improve our service. Thank you for choosing to stay with us. We hope to welcome you back in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 3.0/5

Blanka J. L. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found our staff friendly; however, I regret that your overall experience did not meet your expectations. I sincerely apologize for the issues you encountered with the Caesar salad and the lack of response from the staff. It is important for us to ensure that our food quality meets our guests' standards. Additionally, I understand your concerns regarding the room conditions, including the noise and air conditioning issues. We appreciate your feedback as it helps us improve our services. Thank you once again for your comments, and I hope to have the opportunity to welcome you back in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 4.0/5

Milan S. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location and cleanliness satisfactory. We appreciate your comments about the breakfast offerings and the dining atmosphere, as they will help us in our ongoing efforts to enhance our services. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Other web-users rate our hotel

  • 527 reviews 8.4/10 Location
  • 863 reviews 5.7/10 Room
  • 693 reviews 8.8/10 Service
  • 32 reviews 7.2/10 WiFi
  • 633 reviews 8.4/10 Breakfast
  • 436 reviews 4.7/10 Comfort
  • 355 reviews 6.1/10 Cleanliness
  • 211 reviews 5/10 Vibe

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