Novotel Budapest City & Budapest Congress Center Hotel 4 stars

Customer review rating 4.3/5 1,940 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Budapest City & Budapest Congress Center
See on a map
+ 22 Services

Hotel extras

  • Trams and buses outside the hotel

  • Free WiFi, work space, 26-inch LCD TV

  • Fitness centre, hammam, sauna

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67
NTAK: SZ19000377, szálloda
1123 budapest
hungary

Tel: +3613725400

Fax: (+36)1/4665636

Check-in from 15h00

Check out up to 12h00

  • BUDAPEST :  8E,110,112 ALKOTAS STREET

  • MOSZKVA TER :  61,17 CSÖRSZ UTCA

  • By car

    M1 At 6km / 3.75 miles

  • By car

    M3 At 12km / 7.5 miles

  • By car

    M7 At 6km / 3.75 miles

  • By train

    DELI PU At 2km / 1.25 miles

  • By train

    NYUGATI PU At 8km / 5 miles

GPS :47.488441, 19.023734

Hotel services

NOVO2

In our new offer every guest can find a course that fits their taste. La Plancha means high quality, freshness and delight. Balanced choice. Contemporary cuisine. Selection of daily specials, children menu offered as well.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 19 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 319 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 319 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking area Additional charge
    • On site
    • 130 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Swimming pool Currently unavailable
    • Covered
    • On site
  • Fitness area Currently unavailable
    • On site
    • Massage
    • Sauna room
    • Turkish Steambath

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 1,200

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 850 people

Find out more

Our guest reviews for
Novotel Budapest City & Budapest Congress Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,940 reviews

TripAdvisor Rating 4.0/5

1,086 reviews

Nice Conference Center Hotel

Customer review rating 3.5/5

Reinhard A. Business - 30/09/2021 Confirmed reviews ALL

Novotel Budapest City is a hotel with the Charme of the 1990s. There is nothing wrong, but it will be due for renovation floor by floor. Staff was friendly, good qualified, motivated and fast ! So: very good! But some details must be changed: Aircondition of meeting rooms was not reacting properly for adjustments: some meeting rooms were extremely cold, where others were too warm. Dropping water out of the aircondition was inappropriate. including ceiling elements showed already blows ups from moisture...

Dear Reinhard Rudolf A., Thank you for taking the time to tell us about your experience at the Novotel Budapest City & Budapest Congress Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

Good Stay

Customer review rating 4.5/5

Masato M. Business - 28/09/2021 Confirmed reviews ALL

confortable, well slept

Dear Masato M., I'm glad to see that you've gathered positive experience at our hotel. Thank you for sharing it with us, we are looking forward to welcoming you back in the near future! Best regards, Neuwirth Gábor Front Office Manager Novotel Budapest City

Good for conferences otherwise not a very good location for tourist

Customer review rating 4.0/5

Dr Y. S. Solo - 25/09/2021 Confirmed reviews ALL

It was good but lacked few facilities like daily room cleaning service . Also there was no bottles of drinking water in the room. In india all 4 star and 5 star hotels of novotel provide excellent features with all the above services with an outdoor swimming pool area

Dear Yash S., Thank you for taking the time to tell us about your experience at the Novotel Budapest City & Budapest Congress Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabor Neuwirth Front Office Manager

Excellent experience

Customer review rating 5.0/5

Manos Families - 05/09/2021 Confirmed reviews ALL

It is the second time I visit Novotel Budapest City Hotel. The rooms, facilities and service are outstanding. Highly recommended.

Dear Manos, I'm glad to see that you've gathered positive experience at our hotel. Thank you for sharing it with us, we are looking forward to welcoming you back in the near future! Best regards, Neuwirth Gábor Front Office Manager Novotel Budapest City

Good facility

Customer review rating 4.0/5

Anonymous Couples - 26/08/2021 Confirmed reviews ALL

It could be better if all mermership was recognized

Dear Jose Manuel L., Thank you for taking the time to tell us about your experience at the Novotel Budapest City & Budapest Congress Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, especially our ALL members; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

I enjoyed the view and the complimentary breakfast

Customer review rating 5.0/5

J K. Families - 15/08/2021 Confirmed reviews ALL

Family rooms are almost Always available; it's a huge convenience for families with kids

Dear Jacques K., We very much appreciate your comments regarding your stay at the Novotel Budapest City & Budapest Congress Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager
Customer review rating 3.5/5

Manuel Business - 01/08/2021 Confirmed reviews ALL

The breakfast very poor. Cleaning under request.

Dear Manuel S., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabor Neuwirth Front Office Manager

Central location, good value

TripAdvisor rating 4.0/5

Phoebe P Business - 26/07/2021 TripAdvisor review

For years now I book this hotel for my stays in Budapest. The employees are friendly and the rooms are clean and quit. Even with Covid 19 this is a good location to stay because the hotel took great efforts to handle this with professional care. I felt save, good taken care of and will stay there again.

Dear Phoebe, I was glad to read that you have enjoyed your stay with us, it is always a pleasure to receive positive feedbacks, thank you for taking time to share your experience! We are looking forward to welcoming you back in the near future! Best regards, Gabor Neuwirth Front Office Manager

friendly staff

Customer review rating 4.0/5

Erin Business - 16/07/2021 Confirmed reviews ALL

The staff are very nice and friendly, offered good service.

Dear Jie S., We very much appreciate your comments regarding your stay at Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

Excellent stay, perfect room for a family.

Customer review rating 5.0/5

Ewa Families - 12/07/2021 Confirmed reviews ALL

The location is very good, close to the city. Room for familly is very convenient. I recommend this hotel.

Dear Ewa P., We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

Everythin is great

Customer review rating 5.0/5

Anonymous Business - 09/07/2021 Confirmed reviews ALL

Very kind stuff

Dear Sinisa K., We very much appreciate your comments regarding your stay at Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Neuwirth Front Office Manager Novotel Budapest City

Good location

Customer review rating 4.5/5

Anonymous Friends - 16/06/2021 Confirmed reviews ALL

Friendly staff at reception, large room, very convenient location.

Dear Ms. Jasmin S., We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila Lénárt Front Office Supervisor

Nice place.

Customer review rating 3.5/5

Tg Business - 15/06/2021 Confirmed reviews ALL

It is a nice, comfortable, clean hotel with good amenities. That being said, it is lacking any real ambiance. Feels quite corporate, which is fine for a business trip, but even the lobby bar is a bit sad.

Dear Ms. Teresa Ann G., We very much appreciate your comments regarding your stay at the Novotel Budapest City. I will share your comments with our team. Thank you again for sharing your experience. Sincerely, Attila Lénárt Front Office Supervisor

Too Hot

Customer review rating 0.5/5

Mark B. Business - 14/06/2021 Confirmed reviews ALL

Weather was quite warm, first night, I had zero AC, window could only open a fraction of the way, had to get dressed and have the front desk person open the window. Horrible night. Moved to a superior room with working AC according to the front desk, and while the air was on, it was barely functional, spent another night sweating.

Dear Mr. Mark B., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Attila Lénárt Front Office Supervisor

A little out of the way

TripAdvisor rating 3.0/5

Jasoncbrown222 Family - 10/01/2020 TripAdvisor review

Nice pool and bar area however rooms need updating (bathrooms especially) and the hotel is a reasonable distance to the city and requires transport via bus or taxi. There are some shops nearby but not many places to eat. Pool area is good.

Good location and excelent breakfast

TripAdvisor rating 5.0/5

Jurij-Vasiljev Couples - 04/01/2020 TripAdvisor review

Nice stuff. Nevertheless the ovecrowded hotel everyone was very pleasant. Especially waiters at breackfast place. Good location. Nice view. Perfect room. Small disadvantages - noisy music at near located night club. And when all the 620 tourists came it was not enough hot water. But later it the morning it was ok. Sauna and gym are perfect

Xmas time in Budapest

TripAdvisor rating 5.0/5

GMRausis Couples - 29/12/2019 TripAdvisor review

The property located in Buda easily reached by all type of public transportation : buses, trams and metro. Very friendly staff in all hotel’s departments . We loved reach breakfast area downstairs and a small bar near the reception . Our room was spacious and cleaned properly every day. We enjoyed the sauna room next to the pool. It was a nice Xmas overall

Good hotel, but not good check- out experience

TripAdvisor rating 3.0/5

threek45 Business - 14/11/2019 TripAdvisor review

The hotel is good. Very Comfortable bed. The room is clean and ok with the size. The security is good. You need the roomcard to get on the elevator. But the receptionist Katelyn seemed angry when I checked out. It is not suitable for a 4/5 stars hotel's service.

Excellent stay

TripAdvisor rating 5.0/5

starphancy Business - 08/10/2019 TripAdvisor review

Lovely hotel at a very good location polite staff always ready to help clean room clean shower and bathroom rich breakfast with all kinds of food hungarian and from all of Europe excellent service and food at the lounge bar

Very friendly and comfortable hotel

TripAdvisor rating 5.0/5

LondonOver50s Business - 30/09/2019 TripAdvisor review

Staff were exceedingly helpful with touring arrangements, busses, etc. Lovely pool and sauna to relax in. I went there for a conference, so the hotel is particularly convenient as it adjoins the conference centre.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in budapest