Novotel Budapest City Hotel 4 stars

Old smelly hotel, the rooms are not cleaned properly, with cockroaches in the bathroom. With mold on the tomatoes during the breakfast, sintetic food and definitely overpriced for service provided

I was Not able to stop the heating in the hotel room. I had to leave the window open all the time, which was noisy due to the car traffic outside and I am sure is also not economic and ecologic at all.

- mainly friendly staff at check in/check out (recognizing me as a regular guest by name), - always clean room after several complaints in the past - nice personalized welcome letter from Reka + small gift in the room - convenient location close to my work and good parking space, - good breakfast - cold sauna that cannot get warm enough to use it (you need to call the reception -new strange practice implemented recently???)

The hotel location was very convenient for us, it is a nice hotel, the room was clean and tidy.

I received an invoice of €181,04, but I was charged €188,11 on my credit card. Can I still receive the right invoice? Thanks, Richard

Executive Room came with complementary mini bar but the mini bar didn't get replenished every day. Breakfast selection was limited and the same daily. We found moldy vegetables at the salad station. The spreads at the pancake station were not replenished as well.

Stay including all services was ok as usual, however I was surprised by misunderstanding on check out. I received email that I can use fast check out and money will be automatically credited to my card, so I used it. However later I received email requesting authorization form because the bill was not settled.

Comfortable and well appointed room, well-priced restaurant and a stocked mini-bar! Very conveniently located close to trams and buses down to the Danube - reception will also sell transportation tickets with a small service charge, although there is a BKK (Budapest Transportation Company) ticket machine just down from the hotel. About HUF 8000 in a Bolt (equivalent to Uber) from Liszt Ferenc airport.

Very nice stay, enjoyed the executive room facilities, breakfast and the swimming pool. A bit disappointed to see that the sauna was out of order but it did not spoil the whole experience. The price was fair but the parking fee is overpriced. The room cleaning service was immaculate.

Nice pool and bar area however rooms need updating (bathrooms especially) and the hotel is a reasonable distance to the city and requires transport via bus or taxi. There are some shops nearby but not many places to eat. Pool area is good.

The hotel service is a little unsatisfied. The towel has been used by the previous guess but for our check in is still there. It can be seen by the hair and parfume on the towel from previous guess. Dissapointed as a class of novotel hotel is keep it the towel and blanket with previous guess.

I was extremely satisfied by the gesture organized by Brigitta for me and my girlfriend.

Nice stuff. Nevertheless the ovecrowded hotel everyone was very pleasant. Especially waiters at breackfast place. Good location. Nice view. Perfect room. Small disadvantages - noisy music at near located night club. And when all the 620 tourists came it was not enough hot water. But later it the morning it was ok. Sauna and gym are perfect

I really love this hotel, it checked all "My Preferences" boxes except one. I've been staying at this hotel a few times but apart from ONE friendly and professional lady, the majority of staff at front desk are rather arrogant and off-putting.

The property located in Buda easily reached by all type of public transportation : buses, trams and metro. Very friendly staff in all hotel’s departments . We loved reach breakfast area downstairs and a small bar near the reception . Our room was spacious and cleaned properly every day. We enjoyed the sauna room next to the pool. It was a nice Xmas overall