Novotel Budapest City & Budapest Congress Center Hotel 4 stars

Family rooms are almost Always available; it's a huge convenience for families with kids

The breakfast very poor. Cleaning under request.

For years now I book this hotel for my stays in Budapest. The employees are friendly and the rooms are clean and quit. Even with Covid 19 this is a good location to stay because the hotel took great efforts to handle this with professional care. I felt save, good taken care of and will stay there again.

The staff are very nice and friendly, offered good service.

The location is very good, close to the city. Room for familly is very convenient. I recommend this hotel.

Very kind stuff

Friendly staff at reception, large room, very convenient location.

It is a nice, comfortable, clean hotel with good amenities. That being said, it is lacking any real ambiance. Feels quite corporate, which is fine for a business trip, but even the lobby bar is a bit sad.

Weather was quite warm, first night, I had zero AC, window could only open a fraction of the way, had to get dressed and have the front desk person open the window. Horrible night. Moved to a superior room with working AC according to the front desk, and while the air was on, it was barely functional, spent another night sweating.

Nice pool and bar area however rooms need updating (bathrooms especially) and the hotel is a reasonable distance to the city and requires transport via bus or taxi. There are some shops nearby but not many places to eat. Pool area is good.

Nice stuff. Nevertheless the ovecrowded hotel everyone was very pleasant. Especially waiters at breackfast place. Good location. Nice view. Perfect room. Small disadvantages - noisy music at near located night club. And when all the 620 tourists came it was not enough hot water. But later it the morning it was ok. Sauna and gym are perfect

The property located in Buda easily reached by all type of public transportation : buses, trams and metro. Very friendly staff in all hotel’s departments . We loved reach breakfast area downstairs and a small bar near the reception . Our room was spacious and cleaned properly every day. We enjoyed the sauna room next to the pool. It was a nice Xmas overall

The hotel is good. Very Comfortable bed. The room is clean and ok with the size. The security is good. You need the roomcard to get on the elevator. But the receptionist Katelyn seemed angry when I checked out. It is not suitable for a 4/5 stars hotel's service.

Lovely hotel at a very good location polite staff always ready to help clean room clean shower and bathroom rich breakfast with all kinds of food hungarian and from all of Europe excellent service and food at the lounge bar

Staff were exceedingly helpful with touring arrangements, busses, etc. Lovely pool and sauna to relax in. I went there for a conference, so the hotel is particularly convenient as it adjoins the conference centre.