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Novotel Budapest City Hotel 4 stars

Customer review rating 4.3/5 1,852 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Budapest City
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+ 27 Services

Hotel extras

  • Trams and buses outside the hotel

  • Free WiFi, work space, 26-inch LCD TV

  • Fitness centre, hammam, sauna

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Tennis
  • Boat excursionsPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 19 Meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Budapest City

Alkotas utca 63-67
NTAK: SZ19000377, szálloda
1123 budapest
hungary

Tel: +3613725400

Fax: (+36)1/4665636

Check-in from 14h00

Check out up to 12h00

  • BUDAPEST :  8E,110,112 ALKOTAS STREET

  • MOSZKVA TER :  61,17 CSÖRSZ UTCA

  • By car

    M1 At 6km / 3.75 miles

  • By car

    M3 At 12km / 7.5 miles

  • By car

    M7 At 6km / 3.75 miles

  • By train

    DELI PU At 2km / 1.25 miles

  • By train

    NYUGATI PU At 8km / 5 miles

GPS :47.488441, 19.023734

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 19 / 205 sq ft
  • Views: City View, Courtyard View, Garden View, Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 19 / 205 sq ft
  • Views: Courtyard View, Garden View, Park view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Executive room with 1 double bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Hills view, Park view *
  • Most of the accommodation: Corner Room *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

MyRoom: You're the champion

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

MyRoom: You're the champion

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

MyRoom: Ride a bike in Budapest

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

NOVO2

Type of cuisine: International

In our new offer every guest can find a course that fits their taste. La Plancha means high quality, freshness and delight. Balanced choice. Contemporary cuisine. Selection of daily specials, children menu offered as well.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2

Non contractual photo

Summer terrace and no-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 1,200

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 850 people

Find out more

Our guest reviews for
Novotel Budapest City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,852 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,083 reviews

Excellent stay as usual

Customer review rating 5.0/5

Alain T. Business - 19/04/2021 Confirmed reviews ALL

Well groom hotel with an highly professional staff.

Dear Mr. Alain Tremblain, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lénárt Attila Front Office Supervisor

Ok

Customer review rating 3.5/5

Anonymous Business - 22/01/2021 Confirmed reviews ALL

Everything was ok, but experience during COVID can’t be compared to non-COVID state...

Great hotel and very friendly staff

Customer review rating 4.5/5

Ehud F. Business - 20/12/2020 Confirmed reviews ALL

I sent a month at the hotel, the staff helped make the long stay feel like I was at home. Reka and the chef made me feel at home by making special dishes to my liking. The staff helped in any request I had. The hotel is clean, modern, quiet and close to the town. I highly recommend the hotel

Dear Mr F., We very much appreciate your comments & review regarding your stay at Novotel Budapest City! It is always a pleasure to receive positive feedback from our long stay guests! I'm so glad you enjoyed your stay & were satisfied with our Team, I will share your review with them for sure! Special thanks for mentioning us! Thank you again for sharing your experience with us & I hope we can welcome you in our Hotel soon! Wishing you happy holidays! Sincerely, Réka Kovács Guest Experience Supervisor

Great stay

Customer review rating 5.0/5

Asher A. Business - 15/12/2020 Confirmed reviews ALL

Stayed for a long period, received the best hotel customer service one can expect. Especially the customer relations manager Reka provided us personal incredible care which actually made a big part of our satisfaction.

Dear Mr A., We very much appreciate your amazing review & comments regarding your stay at Novotel Budapest City! It is always a pleasure to receive feedback like yours! I will share your scores with our Team. Special thank you for the mention, it brightened my day! Thank you again and I hope we can welcome you in our Hotel soon again! Wishing you happy holidays, Réka Kovács Guest Experience Supervisor

Very nice stay

Customer review rating 5.0/5

S.m. Business - 28/11/2020 Confirmed reviews ALL

Very nice room, good location, very helpful and friendly staff

Dear S.M., We very much appreciate your amazing review regarding your stay at Novotel Budapest City! It is always a pleasure to receive positive feedback, I will share your comments with our team! They will be delighted hearing that you were satisfied with our services! Thank you again for sharing your experience with us and we hope your next visit will be as pleasant as this one. Sincerely, Réka Kovács Guest Experience Supervisor

Hotel is coming of age....

Customer review rating 3.0/5

Zeitreisender Business - 27/02/2020 Confirmed reviews ALL

Nice clean lobby, friendly reception. Room had a funny smell...had to open the windows. The water in the sink was blocking a bit...but went down after the while....maybe that was the reason for the smell. Restaurant I tried on the first night. Ordered a crispy duck breast and got a preheated soggy leathery piece of meat. After the first bite called the waiter and gave it back to him with the suggestion for the cook to not serve a microwave heated duck breast again. Ordered the fried chicken...was nothing great. The beer glas smelled too. Gave my drink voucher only to realize that the waiter tried to charge me for the drink. Had to complain again and asked for a change. The service in the restaurant was lousy! unprofessional and not of Novotel standard. Service at the reception was good. On my last day I tried the fish and that was very tasty....maybe another cook? :-) Overall it was ok stay.

Dear zeitreisender, Thank you for taking the time to tell us about your experience at Novotel Budapest City. I am sorry that your experience did not meet your expectations, please allow me to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, especially for our Loyalty Membership members! We will make sure to follow up your comments about our Restaurant! We appreciate your sharing your concerns with us and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Réka Kovács Guest Experience Supervisor

Old smelly hotel, with cockroaches in the bathroom. With mold on the tomatoes during the breakfast, and definitely overpriced for service provided

Customer review rating 1.5/5

Is Business - 23/02/2020 Confirmed reviews ALL

Old smelly hotel, the rooms are not cleaned properly, with cockroaches in the bathroom. With mold on the tomatoes during the breakfast, sintetic food and definitely overpriced for service provided

Rooms far too warm

Customer review rating 1.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

I was Not able to stop the heating in the hotel room. I had to leave the window open all the time, which was noisy due to the car traffic outside and I am sure is also not economic and ecologic at all.

Dear Guest, Thank you for sharing your feedback with us about your stay in Novotel Budapest City! We are very sorry to hear that the room was not satisfactory for you, although it is on our highest floor, I will forward your review to our Maintenance Team regarding the heating. Our check out time is 12:00, our late check out is up on availability, but we always try to provide the best service for our Guests! Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future! Best Regards, Réka Kovács Guest Experience Supervisor

Excellent location and efforts visible to improve the level of service

Customer review rating 4.0/5

Andrej Business - 17/02/2020 Confirmed reviews ALL

- mainly friendly staff at check in/check out (recognizing me as a regular guest by name), - always clean room after several complaints in the past - nice personalized welcome letter from Reka + small gift in the room - convenient location close to my work and good parking space, - good breakfast - cold sauna that cannot get warm enough to use it (you need to call the reception -new strange practice implemented recently???)

Good stay

Customer review rating 4.0/5

Agnes Business - 17/02/2020 Confirmed reviews ALL

The hotel location was very convenient for us, it is a nice hotel, the room was clean and tidy.

Not the right invoice

Customer review rating 3.5/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

I received an invoice of €181,04, but I was charged €188,11 on my credit card. Can I still receive the right invoice? Thanks, Richard

Friendly staff but inadequate service

Customer review rating 3.0/5

Anonymous Business - 21/01/2020 Confirmed reviews ALL

Executive Room came with complementary mini bar but the mini bar didn't get replenished every day. Breakfast selection was limited and the same daily. We found moldy vegetables at the salad station. The spreads at the pancake station were not replenished as well.

Stay good as usual, however a little trouble on check out

Customer review rating 4.0/5

Hana Business - 20/01/2020 Confirmed reviews ALL

Stay including all services was ok as usual, however I was surprised by misunderstanding on check out. I received email that I can use fast check out and money will be automatically credited to my card, so I used it. However later I received email requesting authorization form because the bill was not settled.

A little out of the way

TripAdvisor rating 3.0/5

Jasoncbrown222 Family - 10/01/2020 TripAdvisor review

Nice pool and bar area however rooms need updating (bathrooms especially) and the hotel is a reasonable distance to the city and requires transport via bus or taxi. There are some shops nearby but not many places to eat. Pool area is good.

Good location and excelent breakfast

TripAdvisor rating 5.0/5

Jurij-Vasiljev Couples - 04/01/2020 TripAdvisor review

Nice stuff. Nevertheless the ovecrowded hotel everyone was very pleasant. Especially waiters at breackfast place. Good location. Nice view. Perfect room. Small disadvantages - noisy music at near located night club. And when all the 620 tourists came it was not enough hot water. But later it the morning it was ok. Sauna and gym are perfect

Xmas time in Budapest

TripAdvisor rating 5.0/5

GMRausis Couples - 29/12/2019 TripAdvisor review

The property located in Buda easily reached by all type of public transportation : buses, trams and metro. Very friendly staff in all hotel’s departments . We loved reach breakfast area downstairs and a small bar near the reception . Our room was spacious and cleaned properly every day. We enjoyed the sauna room next to the pool. It was a nice Xmas overall

Good hotel, but not good check- out experience

TripAdvisor rating 3.0/5

threek45 Business - 14/11/2019 TripAdvisor review

The hotel is good. Very Comfortable bed. The room is clean and ok with the size. The security is good. You need the roomcard to get on the elevator. But the receptionist Katelyn seemed angry when I checked out. It is not suitable for a 4/5 stars hotel's service.

Excellent stay

TripAdvisor rating 5.0/5

starphancy Business - 08/10/2019 TripAdvisor review

Lovely hotel at a very good location polite staff always ready to help clean room clean shower and bathroom rich breakfast with all kinds of food hungarian and from all of Europe excellent service and food at the lounge bar

Very friendly and comfortable hotel

TripAdvisor rating 5.0/5

LondonOver50s Business - 30/09/2019 TripAdvisor review

Staff were exceedingly helpful with touring arrangements, busses, etc. Lovely pool and sauna to relax in. I went there for a conference, so the hotel is particularly convenient as it adjoins the conference centre.

One of the best Novotel in Europe

TripAdvisor rating 5.0/5

Annonnimm Family - 05/09/2019 TripAdvisor review

It's always a pleasure to stay in this hotel, everything is perfect and I'm a demanding customer. Nice room, great sleep, all clean, tasty breakfast, lots of options at the bar, room upgrade and a surprise waiting for the kids, professional staff, convenient parking, real value for money. Will definitely come back again when in Budapest.

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