ibis Budapest Castle Hill 3 stars

Customer review rating (ALL Rating) 4.5/5 701 reviews

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41 43 Krisztina krt, NTAK:SZ19000980, szálloda, ., 1013 BUDAPEST, Hungary

Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • You'd rather relax and get a drink? Check our ruin bar atmosphere -a real blast from the past.

Our accommodation(s)

Hotel location

ibis Budapest Castle Hill

41 43 Krisztina krt, NTAK:SZ19000980, szálloda, .
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Telephone
Fax +36 1 488 8178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE STATION

Our THE STATION Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  701 reviews

Customer review rating 3.5/5

Anton D. Solo - Confirmed reviews ALL

1. During breakfast i was stop by the clerk, to ask for my room number as usual, i have given the room number and asked by him to pay the breakfast, i asked him again to check carefully, and only when i stated to him that im diamond member, he start to check carefully and let me in 2. Upon check in, i have requested late check out until 15:00, since my flight is at 18:00 But from 10:00, the housekeeping keep knocking and opening my room when im still inside, it happened already 3 times consecutively, that left me no room of privacy Even though i had asked them kindly to check with the front office, but they keep coming and ask me to leave, the last 1 is the worst, she insisted that i have to leave

Dear Anton D., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you appreciated the room and the welcome gesture. However, I regret to learn about the issues you encountered during your breakfast experience and the disturbances you faced regarding your late check-out request. We aim to provide a seamless experience for all our guests, and it is concerning to hear that our staff did not recognize your Diamond membership promptly. I acknowledge how important it is for our loyal guests to receive the appropriate recognition. Regarding your late check-out, I apologize for the repeated interruptions you experienced by housekeeping. Our team is trained to respect guests' privacy, and I am disappointed that this did not occur during your stay. Thank you once again for your valuable insights. We will be reviewing these matters internally to ensure a better experience for you and our future guests. Sincerely, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.0/5

Eliyahu I. Solo - Confirmed reviews ALL

Not renovated lately, but it was o.k. Mattress hard enough.

Dear Eliyahu i., Thank you for your feedback. We are pleased to hear you enjoyed the view and found our location convenient. We appreciate your comments regarding the mattress and the renovations, as they help us understand our guests' experiences better. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.5/5

Miha B. Solo - Confirmed reviews ALL

If you travel by car, this is a perfect destination. The hotel has plenty of parking spces, there is a metro station, that takes you to Pesta old town. There is 15 minutes walking to Buda castle. The room are big and clean.

Dear Miha B., Thank you for your positive feedback. We are delighted that our location and amenities contributed to your enjoyable stay. It is wonderful to hear that you found our rooms spacious and clean. We hope to welcome you back in the future. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 2.0/5

Inbal B. G. Business - Confirmed reviews ALL

The hotel is well located and the staff was very nice and welcoming. However, breakfast was of very low quality, far lower than other Ibis/Accor Hotels that I have stayed at. On Saturday there was an improvement with the food - but this is all the more problematic - why change to less during the week? The room design in nice, but the carpet was very very dirty - quite unpleasant, and a faulty-designed shower frame meant that water completely flooded the bathroom when used.

Dear Inbal B. G., Thank you for taking the time to share your feedback regarding your recent visit. I appreciate your kind words about our location and staff. However, I regret to learn that the quality of breakfast did not meet your expectations, and I understand how important a consistent experience is. Your comments about the carpet cleanliness and the shower design have been noted, as we strive to maintain high standards in our facilities. We take such feedback seriously as it helps us improve. Thank you once again for your insights, and I hope you will consider staying with us in the future. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.5/5

Sandro D. Families - Confirmed reviews ALL

It was great Gala dinner and good food and entertainment.

Dear Sandro D., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the Gala dinner along with the food and entertainment provided. Your satisfaction is important to us, and we look forward to welcoming you back. Henriette Viglasi-Vincze Deputy General Manager

Other web-users rate our hotel

  • 577 reviews 9.3/10 Location
  • 639 reviews 5.9/10 Room
  • 400 reviews 8/10 Service
  • 5 reviews 9.4/10 WiFi
  • 306 reviews 8/10 Breakfast
  • 303 reviews 5.2/10 Comfort
  • 271 reviews 6.3/10 Cleanliness
  • 121 reviews 5.4/10 Amenities

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