ibis Budapest Castle Hill 3 stars

Customer review rating (ALL Rating) 4.4/5 713 reviews

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41 43 Krisztina krt, NTAK:SZ19000980, szálloda, ., 1013 BUDAPEST, Hungary

Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • You'd rather relax and get a drink? Check our ruin bar atmosphere -a real blast from the past.

Our accommodation(s)

Hotel location

ibis Budapest Castle Hill

41 43 Krisztina krt, NTAK:SZ19000980, szálloda, .
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Telephone
Fax +36 1 488 8178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE STATION

Our THE STATION Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  713 reviews

Customer review rating 3.0/5

Philip W. Solo - Confirmed reviews ALL

OK but poor maintenance. Shower head would not stay in holder, this was just poor maintenance

Dear Philip W., Thank you for your feedback. I regret to hear that you experienced maintenance issues during your stay. We value your concerns and will take them into consideration as we continuously work to enhance our services and facilities. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 5.0/5

Vipin R. Solo - Confirmed reviews ALL

Seamless check-in/out, friendly staff, expected as facilities, clean.

Dear Vipin R., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you experienced a smooth check-in and check-out process and found our staff to be friendly. It is rewarding to know that our facilities met your expectations and that you appreciated the cleanliness of the hotel. Best regards, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.5/5

De F. L. N. Business - Confirmed reviews ALL

I got a small upgrade which was welcome. Nice spacious room, everything worked well

Dear N. De F. L., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated the room upgrade. It is our goal to provide a comfortable and enjoyable experience for all our guests. Best regards, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 2.0/5

Ravindranath Y. Families - Confirmed reviews ALL

I recently stayed at this hotel and, unfortunately, my experience was not very positive. One of the main concerns was that I was initially asked to pay an additional €24 for breakfast for my 1-year-old child, which seemed unreasonable. After I questioned this charge and asked for clarification, the fee was eventually withdrawn, but the situation was uncomfortable and could have been handled more professionally. Additionally, there were maintenance issues in the rooms. The washroom sink in my room was not functioning properly, and my friend, who stayed in a different room, experienced the same issue. This suggests a broader problem with upkeep. Overall, the rooms felt quite outdated and did not meet expectations in terms of comfort or appearance. I hope the hotel takes these points into consideration and improves both its facilities and customer service.

Dear Ravindranath Y., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your insights and deeply regret that your experience did not meet your expectations. I would like to address your concerns about the breakfast charge for your child. We strive to ensure our policies are communicated clearly and apologize for any discomfort this situation may have caused. I appreciate your understanding as we worked to resolve the matter. Regarding the maintenance issues you encountered, I am truly sorry to hear about the sink problems in your room. We take such matters seriously, and I will ensure that the necessary steps are taken to address the upkeep of our facilities. Your comments about the room's appearance are also valued, as we continuously aim to enhance our guests' comfort. Thank you for your valuable suggestions, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 5.0/5

Meta D. Business - Confirmed reviews ALL

good

Dear Meta D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Henriette Viglasi-Vincze Deputy General Manager

Other web-users rate our hotel

  • 577 reviews 9.4/10 Location
  • 638 reviews 6.1/10 Room
  • 400 reviews 8.3/10 Service
  • 5 reviews 9.4/10 WiFi
  • 303 reviews 8.1/10 Breakfast
  • 271 reviews 6.7/10 Cleanliness

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