ibis Budapest Castle Hill 3 stars

Customer review rating (ALL Rating) 4.5/5 695 reviews

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41 43 Krisztina krt, NTAK:SZ19000980, szálloda, ., 1013 BUDAPEST, Hungary

Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • You'd rather relax and get a drink? Check our ruin bar atmosphere -a real blast from the past.

Our accommodation(s)

Hotel location

ibis Budapest Castle Hill

41 43 Krisztina krt, NTAK:SZ19000980, szálloda, .
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Telephone
Fax +36 1 488 8178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE STATION

Our THE STATION Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  695 reviews

Customer review rating 4.5/5

Miha B. Solo - Confirmed reviews ALL

If you travel by car, this is a perfect destination. The hotel has plenty of parking spces, there is a metro station, that takes you to Pesta old town. There is 15 minutes walking to Buda castle. The room are big and clean.

Dear Miha B., Thank you for your positive feedback. We are delighted that our location and amenities contributed to your enjoyable stay. It is wonderful to hear that you found our rooms spacious and clean. We hope to welcome you back in the future. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 2.0/5

Inbal B. G. Business - Confirmed reviews ALL

The hotel is well located and the staff was very nice and welcoming. However, breakfast was of very low quality, far lower than other Ibis/Accor Hotels that I have stayed at. On Saturday there was an improvement with the food - but this is all the more problematic - why change to less during the week? The room design in nice, but the carpet was very very dirty - quite unpleasant, and a faulty-designed shower frame meant that water completely flooded the bathroom when used.

Dear Inbal B. G., Thank you for taking the time to share your feedback regarding your recent visit. I appreciate your kind words about our location and staff. However, I regret to learn that the quality of breakfast did not meet your expectations, and I understand how important a consistent experience is. Your comments about the carpet cleanliness and the shower design have been noted, as we strive to maintain high standards in our facilities. We take such feedback seriously as it helps us improve. Thank you once again for your insights, and I hope you will consider staying with us in the future. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.5/5

Sandro D. Families - Confirmed reviews ALL

It was great Gala dinner and good food and entertainment.

Dear Sandro D., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the Gala dinner along with the food and entertainment provided. Your satisfaction is important to us, and we look forward to welcoming you back. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 5.0/5

Ahmed A. Families - Confirmed reviews ALL

Welcoming and kind staff, very good location.

Dear Ahmed A., Thank you for your kind words regarding our welcoming staff and the location of our hotel. We are delighted that you enjoyed your stay and appreciate your feedback. Sincerely, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 3.0/5

Joseph S. Families - Confirmed reviews ALL

Positives: • Close to the metro line. negatives: • Service: Reception was unhelpful. 3 times calls to come to check a nonfunctional TV. • Room: Very basic. No coffee machine or kettle provided. Old carpet with stains and average bed. • Family Unfriendly: We were forced to pay for an extra room for our 4-year-old child that we didn't even use. Two adults and two kids fit one room. • Location: A long walk to Castle Hill. • Value: No breakfast included for families.

Dear Joseph S., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you found our location convenient, but I regret that your experience did not meet your expectations. I apologize for the service you experienced at the reception. It is disheartening to learn about the delays in addressing your concerns regarding the television. Additionally, I understand your disappointment with the room amenities and family policies; we strive to accommodate families while adhering to our guidelines. Your comments regarding room cleanliness and value will be taken into consideration as we continuously work towards improvement. Thank you once again for your insights. Henriette Viglasi-Vincze Deputy General Manager

Other web-users rate our hotel

  • 579 reviews 9.4/10 Location
  • 640 reviews 5.9/10 Room
  • 399 reviews 7.9/10 Service
  • 5 reviews 9.4/10 WiFi
  • 307 reviews 5.6/10 Comfort
  • 303 reviews 8/10 Breakfast
  • 272 reviews 6.1/10 Cleanliness
  • 119 reviews 5.5/10 Amenities

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