ibis Styles Budapest Citywest Hotel 3 stars

Breakfast was great and of course tasty. Change some foods daily were great help for long term customer. And room clean up were very tidy and proper! Only one thing I would advise is washing basin is a little tiny to wash cloth. So please install laundry machine or increase the size of basin.

The hotel is well located, very clean, modern at a good price for services provided.

During our stay, our trip was unexpectedly cut short. Our front desk staff were amazing! They went out of their way to take care of us, help us, and were genuinely concerned about us. This was by far, one of the best experiences I've had at a hotel, and I would like to sincerely thank the staff for their kindness and assistance. The room was beautiful and clean, the breakfast was amazing, and the accommodations were better than we anticipated.

Lovely atmosphere, creative decoration, ample place on all venues, simply superb

Stay was really pleasant. Reception staff was helpful. Overall good experience.

The hotel staff was very polite. I arrived late but they waited for me. The checking-in process went quick. The room was clean, the bedlinen was snow-white, and the towels were soft…. and the bed as always so comfortable. I appreciated very much the welcome present in my room. It is worth to be an Accorhotels member! The breakfast was tasty. The location is good for travelers, beside on the highway but you can not hear the traffic or any other noise. The car parking is safe. And do not forget: you can get free tea, coffee and fresh water all day in the lobby. It is a sweet hotel. I could recommend it for everyone. Thank you for the great team.

Value for your money Though far from city but good location because near kelenfold Excellent breakfast

Thanks again for the hospitality you provided, for the way you appreciate your loyal customers. However, I would like to suggest two aspects. 1. In the rooms where I slept the last dates a wind is felt from the window, considering that sleeping with the head on the window is very disturbing. I checked the window and through the top is a wand through which the cold outside air enters. 2. From what I noticed at the last accommodation, the parking fee was paid, the free parking was a special advantage. Thanks again and remain your loyal customer.

Everything was good: room was modern and clean, service was good for the appropriate price. I recommend this place for the new visitor. The food and coffee were satisfying. There was a free coffee automat which is available everytime - it is so good!

Good place to stay in Budapest. Very nice and happy staff, excellent communication. Good parking place, aproach from the main highway. Cokiful hotel wih correct breakfast, goid coffee and self made waffle.

We were served by a young lady with bad attitude during check-in at Ibis Styles Budapest Citywest. When we arrived the hotel at 5 plus early morning, this young lady didn't greet & smile. She asked for our passports in an angry tone. I wanted to produce my Accor member card to her, she rejected by saying that she did not ask for my member card, she just asked for passports in an angry tone again. When I asked if we were able to check-in such early morning, she replied that if we did not request for early check-in, we need to pay 20 euros so we requested to keep our luggages with the hotel. I asked her if we could settle down first before hand over the luggages to her; she told us off that she did not ask for our luggages now. Again in an angry tone! I just don't understand! Is there anything wrong with us as an Asean? Why is she being so racist? I feedback to her colleague about her bad attitude. Her colleague apologized on her behalf & explained that she could be feeling tired working overnight shift. That's not a valid reason. With good customer service, you need to smile & serve your customers well even though you are tired, stressed, upset, etc. All the while, we trust Ibis for the service & amenities. Now we will minus the credit points for Ibis.

A clean, modern hotel facility with a comfortable bed. A good value for your money. The windows are sound-proof which is a must as the hotel building is close to a busy motorway. The breakfast offer could be a bit better, especially when it comes to the bakery section.

I arrived late due to delays - emailed ahead and reception were expecting me. Great comfy bed, clean vibrant decor, cool room, decent curtains to keep the early morning light out. Had been slightly concerned over the breakfast given other reviews id read. But as the hotel was exactly were i needed it to be, had free car parking and the price was good i decided to stay anyway as it was only one night. Turns out the breakfast was excellent, self serve, plenty of choice, hot food, fruit, cereal, breads, cheese, cooked meat, juice coffee etc. More than enough and good quality also.

This is an okay out-of-town location, but is good for access to the motorway network. As the hotel is very new it is very clean. Don't bother paying the 10euro a day parkinh charge though, we just park on the road right outside the hotel. The big let down was the breakfast which was very poor both in content and availability. We have stayed at other Ibis Style properties (including central Budapest) Examples include the "hot" water for tea for "tepid" at best, the sausages not being kept warm, items not being replenised and a general lack of items to choose from.

Near M1/M7 highway, perfect for stopover. Not to far from city centre.Paid parking in front of the reception. Fresh products at breakfast, but not to many to choose from. Clean rooms. Heating is done with the ac which takes time to heat the room.