ibis Styles Budapest Citywest Hotel 3 stars

Too far out . Didnt feel safe walking back down the lane at night . Not any food places nearby..

Everything was good: room was modern and clean, service was good for the appropriate price. I recommend this place for the new visitor. The food and coffee were satisfying. There was a free coffee automat which is available everytime - it is so good!

I have stayed in many Accor Group hotels but this the best one so far and my favorite. Always happy to come back here.

on my trip from Pecs I arrived to Budapest Kelenfold Train Station, and since travelling while it is dark in winter by train is not that good, because You literally see nothing outside, I decided to continue the trip next day. This Ibis Styles hotel was exactly what I needed, it is within approx.7 minutes walking distance from the station, subway station included, good public transport connections. I received a voucher for a welcome drink - the Hungarian red wine was nice. The room was nice, with touches of modern design, and I liked the knobs on the mirror for hanging my coat - not all hotels have such feature, so You need to drop a coat on a chair or on the bed. Very good. I slept well, and left the next morning.

Good place to stay in Budapest. Very nice and happy staff, excellent communication. Good parking place, aproach from the main highway. Cokiful hotel wih correct breakfast, goid coffee and self made waffle.

The room Was extremely small and the main draw back is there is no restaurant which we could use for dinner .

Comfortable bed, great breakfast, kind and young staff.

Out look is nice...but room interiors are very bad doesn't fit into the Ibis standard. We asked for a ironing board simply they say it's broken....For plenty of rooms only one iron box is available. Very big disappointment. I don't suggest the hotel to any one....no other facilities available near by. No food facility. Overall worst experience from Ibis.

As regular visitor it astonish me everytime that running a very fine hotel seems so simple. Friendly and helpful staff, clean and hygienic room, excellent breakfast. Many hotels can learn from this how to run a hotel with simple but fine services. A fine example how to run a business. Always a pleasure to stay during business in Budapest. Good location without the stressful environment of a large city. Good parking and public transport nearby.

Everything went fine. Late check-in was no problem

Clean, attentive personnels, satisfying breakfast.

The great things is as title. The only pity thing is that the bad sheet had some stain on it and some hair under the bed sheet. And I really like the air-conditioner！ A little bit far from the metro station That will be better to have more signs and lamps on the way to hotel.

Usually when my husband and I travel to Europe, I look first for Ibis Styles and wherever it is we stay as it’s very clean, very convenient and the stuff is always friendly and helpful. And more thing it’s always accessible to the public transportation.

We were served by a young lady with bad attitude during check-in at Ibis Styles Budapest Citywest. When we arrived the hotel at 5 plus early morning, this young lady didn't greet & smile. She asked for our passports in an angry tone. I wanted to produce my Accor member card to her, she rejected by saying that she did not ask for my member card, she just asked for passports in an angry tone again. When I asked if we were able to check-in such early morning, she replied that if we did not request for early check-in, we need to pay 20 euros so we requested to keep our luggages with the hotel. I asked her if we could settle down first before hand over the luggages to her; she told us off that she did not ask for our luggages now. Again in an angry tone! I just don't understand! Is there anything wrong with us as an Asean? Why is she being so racist? I feedback to her colleague about her bad attitude. Her colleague apologized on her behalf & explained that she could be feeling tired working overnight shift. That's not a valid reason. With good customer service, you need to smile & serve your customers well even though you are tired, stressed, upset, etc. All the while, we trust Ibis for the service & amenities. Now we will minus the credit points for Ibis.

As expected