ibis Styles Budapest Citywest Hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 714 reviews

ALLSAFE approved hotel

ibis Styles Budapest Citywest
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+ 14 Services

Hotel location

ibis Styles Budapest Citywest

Budaorsi Ut 88
NTAK : SZ19000235, szálloda
1118 budapest
hungary

Fax: (+36)18721525

Check-in from 15h00

Check out up to 12h00

  • By plane

    LISZT FERENC REPTER At 25km / 15 miles

  • By train

    KELENFOLDI PU At 0.5km / 0.31 miles

GPS:47.46719, 19.018181

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LOBBY BAR Non contractual photo

You can find any hot and cold drink that you may desire: from internationa brands to home made cocktails.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Budapest Citywest

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

714 reviews

TripAdvisor Rating 4.0/5

67 reviews

God value for money

Customer review rating 4.5/5

Robert Solo - 25/08/2020 Confirmed reviews ALL

Clean and comfortable room. Nice staff clouse to train station and metro.

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamas Turza General manager

Nice hotel,pet friendly

Customer review rating 4.0/5

Cr… Solo - 23/08/2020 Confirmed reviews ALL

Good hotel with great staff. Very clean, bed is extra comfortable.

Super!

Customer review rating 5.0/5

Mirte Couples - 12/08/2020 Confirmed reviews ALL

From start to end great stay at the hotel. Lovely staff, Clean and new hotel, nearby subway station and great breakfast.

Customer review rating 5.0/5

Lorena L. Families - 23/03/2020 Confirmed reviews ALL

During this coronavirus pandemic and the need for us to return home almost as soon as we arrived, the staff at the hotel were absolutely amazing. They did everything within their power to help us feel safe and secure. I truly appreciate everything they did for us.

Dear Lorena, We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamas Turza General manager
Customer review rating 0.5/5

Arie Y. Couples - 23/03/2020 Confirmed reviews ALL

I canceld my reservation becous the corona wy can I get ny many back?

Very nice!

Customer review rating 4.5/5

Mano Business - 22/03/2020 Confirmed reviews ALL

Breakfast was great and of course tasty. Change some foods daily were great help for long term customer. And room clean up were very tidy and proper! Only one thing I would advise is washing basin is a little tiny to wash cloth. So please install laundry machine or increase the size of basin.

Dear YOSHINORI G., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamas Turza General manager

Good stay

Customer review rating 4.5/5

Sorin Friends - 20/03/2020 Confirmed reviews ALL

The hotel is well located, very clean, modern at a good price for services provided.

Excellent stay!

Customer review rating 5.0/5

Kass Families - 17/03/2020 Confirmed reviews ALL

During our stay, our trip was unexpectedly cut short. Our front desk staff were amazing! They went out of their way to take care of us, help us, and were genuinely concerned about us. This was by far, one of the best experiences I've had at a hotel, and I would like to sincerely thank the staff for their kindness and assistance. The room was beautiful and clean, the breakfast was amazing, and the accommodations were better than we anticipated.

Very good amenities and support factors

Customer review rating 5.0/5

Ravindra C. Business - 11/03/2020 Confirmed reviews ALL

Lovely atmosphere, creative decoration, ample place on all venues, simply superb

Dear C. RAVINDRA , We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamas Turza General manager

Well located, tasty breakfast

Customer review rating 4.5/5

Rahul N. Couples - 01/03/2020 Confirmed reviews ALL

Stay was really pleasant. Reception staff was helpful. Overall good experience.

Dear Rahul Shrinivas N., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamas Turza General manager

A nice, colorful and modern hotel with excellent location in Budapest

Customer review rating 5.0/5

Marianna F. H. Business - 31/01/2020 Confirmed reviews ALL

The hotel staff was very polite. I arrived late but they waited for me. The checking-in process went quick. The room was clean, the bedlinen was snow-white, and the towels were soft…. and the bed as always so comfortable. I appreciated very much the welcome present in my room. It is worth to be an Accorhotels member! The breakfast was tasty. The location is good for travelers, beside on the highway but you can not hear the traffic or any other noise. The car parking is safe. And do not forget: you can get free tea, coffee and fresh water all day in the lobby. It is a sweet hotel. I could recommend it for everyone. Thank you for the great team.

Kedves Szántó Marianna, Köszönettel megkaptuk a ibis Styles Budapest Citywest szállodával kapcsolatos visszajelzését; nagy örömmel olvastam, hogy pozitív tapasztalatokat szerzett nálunk. Észrevételeit feltétlenül továbbítom kollégáimnak. Biztos vagyok abban, hogy pozitív visszajelzésének köszönetően kollégáim még nagyobb lelkesedéssel, továbbra is a szolgáltatások színvonalának fejlesztésén fognak dolgozni. Köszönjük, hogy megosztotta velünk tapasztalatát, és bízunk abban, hogy a következő alkalommal is hasonlóan jó élményekkel gazdagodik szállodánkban. Tisztelettel, Turza Tamás Igazgató
Customer review rating 4.5/5

Anonymous Families - 16/01/2020 Confirmed reviews ALL

Value for your money Though far from city but good location because near kelenfold Excellent breakfast

Dear Ignacio C., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamas Turza General manager

At the moment everything is ok

Customer review rating 4.5/5

Robert Business - 16/01/2020 Confirmed reviews ALL

Thanks again for the hospitality you provided, for the way you appreciate your loyal customers. However, I would like to suggest two aspects. 1. In the rooms where I slept the last dates a wind is felt from the window, considering that sleeping with the head on the window is very disturbing. I checked the window and through the top is a wand through which the cold outside air enters. 2. From what I noticed at the last accommodation, the parking fee was paid, the free parking was a special advantage. Thanks again and remain your loyal customer.

Dear Robert , Thank you very much for your kind words! We are working on the windows sealing, unfortunately we had issues with some of them. The parking is payable since the opening, but as you are a returning customer, I grant you free parking for your stays in the future! Just please let me know when you book! Kind regards, Tamas Turza General manager

Everything was good

TripAdvisor rating 5.0/5

reni378 Solo travel - 26/12/2019 TripAdvisor review

Everything was good: room was modern and clean, service was good for the appropriate price. I recommend this place for the new visitor. The food and coffee were satisfying. There was a free coffee automat which is available everytime - it is so good!

Dear Guest, Thank you very much for your kind rating. Wish you a Happy New Year! Citywest Team

Good place for passing by Budapest or stay in this nice town.

TripAdvisor rating 4.0/5

KunstBgd Business - 08/12/2019 TripAdvisor review

Good place to stay in Budapest. Very nice and happy staff, excellent communication. Good parking place, aproach from the main highway. Cokiful hotel wih correct breakfast, goid coffee and self made waffle.

Dear Guest, Thank you for the kind words in regards the hotel and breakfast. We wish you to have a very nice day! Kind regards, Laura Iváncsik Deputy Manager

Bad customer service

TripAdvisor rating 2.0/5

teehelen Couples - 08/11/2019 TripAdvisor review

We were served by a young lady with bad attitude during check-in at Ibis Styles Budapest Citywest. When we arrived the hotel at 5 plus early morning, this young lady didn't greet & smile. She asked for our passports in an angry tone. I wanted to produce my Accor member card to her, she rejected by saying that she did not ask for my member card, she just asked for passports in an angry tone again. When I asked if we were able to check-in such early morning, she replied that if we did not request for early check-in, we need to pay 20 euros so we requested to keep our luggages with the hotel. I asked her if we could settle down first before hand over the luggages to her; she told us off that she did not ask for our luggages now. Again in an angry tone! I just don't understand! Is there anything wrong with us as an Asean? Why is she being so racist? I feedback to her colleague about her bad attitude. Her colleague apologized on her behalf & explained that she could be feeling tired working overnight shift. That's not a valid reason. With good customer service, you need to smile & serve your customers well even though you are tired, stressed, upset, etc. All the while, we trust Ibis for the service & amenities. Now we will minus the credit points for Ibis.

Great for business and other short trips

TripAdvisor rating 4.0/5

czdavenz2019 Business - 05/08/2019 TripAdvisor review

A clean, modern hotel facility with a comfortable bed. A good value for your money. The windows are sound-proof which is a must as the hotel building is close to a busy motorway. The breakfast offer could be a bit better, especially when it comes to the bakery section.

Dear Guest, Thank you for your comment and breakfast feedback which is very useful. We always improve our services so thank you again for your review. Best regards, Laura Iváncsik, Deputy General Manager

One night - great hotel.

TripAdvisor rating 5.0/5

Bagwellandrew4 Solo travel - 15/07/2019 TripAdvisor review

I arrived late due to delays - emailed ahead and reception were expecting me. Great comfy bed, clean vibrant decor, cool room, decent curtains to keep the early morning light out. Had been slightly concerned over the breakfast given other reviews id read. But as the hotel was exactly were i needed it to be, had free car parking and the price was good i decided to stay anyway as it was only one night. Turns out the breakfast was excellent, self serve, plenty of choice, hot food, fruit, cereal, breads, cheese, cooked meat, juice coffee etc. More than enough and good quality also.

Dear Andrew, Thank you very much for your kind review and we hope we can welcome you again to our hotel in the future again. Have a nice day and kind regards, Laura Iváncsik Deputy Manager

Good out of town location for the price, but very poor breakfast

TripAdvisor rating 3.0/5

Mark B Couples - 15/06/2019 TripAdvisor review

This is an okay out-of-town location, but is good for access to the motorway network. As the hotel is very new it is very clean. Don't bother paying the 10euro a day parkinh charge though, we just park on the road right outside the hotel. The big let down was the breakfast which was very poor both in content and availability. We have stayed at other Ibis Style properties (including central Budapest) Examples include the "hot" water for tea for "tepid" at best, the sausages not being kept warm, items not being replenised and a general lack of items to choose from.

Good location

TripAdvisor rating 3.0/5

Tour45608534194 Family - 08/01/2019 TripAdvisor review

Near M1/M7 highway, perfect for stopover. Not to far from city centre.Paid parking in front of the reception. Fresh products at breakfast, but not to many to choose from. Clean rooms. Heating is done with the ac which takes time to heat the room.

Dear Tour45608534194, Thank you very much for your comment and we will discuss the mentioned topics with our team and hope next time we will have the pleasure to welcome you again to our hotel. Kind regards, Laura Iváncsik Deputy General Manager

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