ibis Styles Budapest Citywest Hotel 3 stars

Customer review rating 4.6/5 648 reviews
ibis Styles Budapest Citywest
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+ 13 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Cash machine
Catering
  • Breakfast included in the price
  • 1 bar(s)

Hotel location

ibis Styles Budapest Citywest

Budaorsi Ut 88
1118
budapest
hungary

Tel: +3618721500

Fax: (+36)18721525

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LISZT FERENC REPTER At 25km / 15 miles

  • By train

    KELENFOLDI PU At 0.5km / 0.31 miles

GPS :47.46719, 19.018181

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 16
  • High speed internet

Standard Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 16
  • High speed internet

Family Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 27
  • High speed internet

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

You can find any hot and cold drink that you may desire: from internationa brands to home made cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Budapest Citywest

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

648 reviews

tripadvisor

TripAdvisor Rating 4.0/5

67 reviews

A nice, colorful and modern hotel with excellent location in Budapest

Customer review rating 4.6/5

Marianna F. H. Business - 31/01/2020 Confirmed reviews ALL

The hotel staff was very polite. I arrived late but they waited for me. The checking-in process went quick. The room was clean, the bedlinen was snow-white, and the towels were soft…. and the bed as always so comfortable. I appreciated very much the welcome present in my room. It is worth to be an Accorhotels member! The breakfast was tasty. The location is good for travelers, beside on the highway but you can not hear the traffic or any other noise. The car parking is safe. And do not forget: you can get free tea, coffee and fresh water all day in the lobby. It is a sweet hotel. I could recommend it for everyone. Thank you for the great team.

Kedves Szántó Marianna, Köszönettel megkaptuk a ibis Styles Budapest Citywest szállodával kapcsolatos visszajelzését; nagy örömmel olvastam, hogy pozitív tapasztalatokat szerzett nálunk. Észrevételeit feltétlenül továbbítom kollégáimnak. Biztos vagyok abban, hogy pozitív visszajelzésének köszönetően kollégáim még nagyobb lelkesedéssel, továbbra is a szolgáltatások színvonalának fejlesztésén fognak dolgozni. Köszönjük, hogy megosztotta velünk tapasztalatát, és bízunk abban, hogy a következő alkalommal is hasonlóan jó élményekkel gazdagodik szállodánkban. Tisztelettel, Turza Tamás Igazgató
Customer review rating 4.6/5

Anonymous Families - 16/01/2020 Confirmed reviews ALL

Value for your money Though far from city but good location because near kelenfold Excellent breakfast

Dear Ignacio C., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamas Turza General manager

At the moment everything is ok

Customer review rating 4.6/5

Robert Business - 16/01/2020 Confirmed reviews ALL

Thanks again for the hospitality you provided, for the way you appreciate your loyal customers. However, I would like to suggest two aspects. 1. In the rooms where I slept the last dates a wind is felt from the window, considering that sleeping with the head on the window is very disturbing. I checked the window and through the top is a wand through which the cold outside air enters. 2. From what I noticed at the last accommodation, the parking fee was paid, the free parking was a special advantage. Thanks again and remain your loyal customer.

Dear Robert , Thank you very much for your kind words! We are working on the windows sealing, unfortunately we had issues with some of them. The parking is payable since the opening, but as you are a returning customer, I grant you free parking for your stays in the future! Just please let me know when you book! Kind regards, Tamas Turza General manager

Nice clean rooms and amazing breakfast!

Customer review rating 4.6/5

Joeri R. A. Couples - 05/01/2020 Confirmed reviews ALL

It was a very pleasant stay. Good rooms, good breakfast and friendly staff.

Dear Joerl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura Iváncsik Deputy Manager

A satisfying stay in general terms

Customer review rating 4.6/5

Fotis Families - 31/12/2019 Confirmed reviews ALL

The room and the staff were perfect. The quality of breakfast could use some improvement.

Dear Fotios K., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. We are sorry that you were not fully satisfied with our breakfast, we consider your suggestion as we always improve our breakfast. Thank you for sharing us your experiences and hope to see you again. Sincerely, Laura Iváncsik Deputy Manager
Customer review rating 4.6/5

Ann M. Solo - 26/12/2019 Confirmed reviews ALL

Too far out . Didnt feel safe walking back down the lane at night . Not any food places nearby..

Everything was good

TripAdvisor rating 4.0/5

reni378 Solo travel - 26/12/2019 TripAdvisor review

Everything was good: room was modern and clean, service was good for the appropriate price. I recommend this place for the new visitor. The food and coffee were satisfying. There was a free coffee automat which is available everytime - it is so good!

Dear Guest, Thank you very much for your kind rating. Wish you a Happy New Year! Citywest Team

Perfect stay in a very nice hotel

Customer review rating 4.6/5

Zoltan F. Business - 15/12/2019 Confirmed reviews ALL

I have stayed in many Accor Group hotels but this the best one so far and my favorite. Always happy to come back here.

Dear Zoltan, Thank you very much for your kind review and rating! It is always a pleasure to gt positive feedback, we are happy that you like our hotel. Awaiting for your next stay! Best regards, Laura Iváncsik Deputy Manager

Comfy intermezzo

Customer review rating 4.6/5

Michal Solo - 09/12/2019 Confirmed reviews ALL

on my trip from Pecs I arrived to Budapest Kelenfold Train Station, and since travelling while it is dark in winter by train is not that good, because You literally see nothing outside, I decided to continue the trip next day. This Ibis Styles hotel was exactly what I needed, it is within approx.7 minutes walking distance from the station, subway station included, good public transport connections. I received a voucher for a welcome drink - the Hungarian red wine was nice. The room was nice, with touches of modern design, and I liked the knobs on the mirror for hanging my coat - not all hotels have such feature, so You need to drop a coat on a chair or on the bed. Very good. I slept well, and left the next morning.

Dear Michal S., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Iváncsik Deputy Manager

Good place for passing by Budapest or stay in this nice town.

TripAdvisor rating 4.0/5

KunstBgd Business - 08/12/2019 TripAdvisor review

Good place to stay in Budapest. Very nice and happy staff, excellent communication. Good parking place, aproach from the main highway. Cokiful hotel wih correct breakfast, goid coffee and self made waffle.

Dear Guest, Thank you for the kind words in regards the hotel and breakfast. We wish you to have a very nice day! Kind regards, Laura Iváncsik Deputy Manager
Customer review rating 4.6/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

The room Was extremely small and the main draw back is there is no restaurant which we could use for dinner .

Dear Sudharsan S., Thank you for taking the time to tell us about your experience at the ibis Styles Budapest Citywest. I am sorry that your experience did not meet your expectations and you were not satisfied with the location, please allow me to express my sincerest apologies. Sincerely, Laura Iváncsik Deputy Manager

Great eyperience - very kind and intelligent staff.

Customer review rating 4.6/5

L.girotti Business - 25/11/2019 Confirmed reviews ALL

Comfortable bed, great breakfast, kind and young staff.

Dear L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura Iváncsik Deputy Manager

Worst experience in Ibis hotels

Customer review rating 4.6/5

Jyotheeswaran M. P. Business - 24/11/2019 Confirmed reviews ALL

Out look is nice...but room interiors are very bad doesn't fit into the Ibis standard. We asked for a ironing board simply they say it's broken....For plenty of rooms only one iron box is available. Very big disappointment. I don't suggest the hotel to any one....no other facilities available near by. No food facility. Overall worst experience from Ibis.

Dear Jyotheeswaran M., Thank you for taking the time to tell us about your experience at the ibis Styles Budapest Citywest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. With refer to the ironing room, we have already changed it and sorry for that you did not manage to use it. We appreciate your sharing your concerns again. Sincerely, Laura Iváncsik- Deputy Manager

As ever. everything a businessman can wish for. Friendly and helpful staff, clean and hygienic room, fine breakfast..

Customer review rating 4.6/5

Alex Business - 24/11/2019 Confirmed reviews ALL

As regular visitor it astonish me everytime that running a very fine hotel seems so simple. Friendly and helpful staff, clean and hygienic room, excellent breakfast. Many hotels can learn from this how to run a hotel with simple but fine services. A fine example how to run a business. Always a pleasure to stay during business in Budapest. Good location without the stressful environment of a large city. Good parking and public transport nearby.

Dear Alexander, Thank you for your nice comment and we are happy that you liked our hotel and staff :) Thank you for your very positive review and hope to see you soon! Regards, Laura Iváncsik Deputy Manager

Clean, quiet place with nice design and great breakfast

Customer review rating 4.6/5

István Business - 23/11/2019 Confirmed reviews ALL

Everything went fine. Late check-in was no problem

Kedves István, Köszönjük szépen a szép értékelést! Üdvözlettel: Iváncsik Laura Deputy Manager

Colorful!

Customer review rating 4.6/5

Peter B. Friends - 22/11/2019 Confirmed reviews ALL

Clean, attentive personnels, satisfying breakfast.

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura Iváncsik Deputy Manager

Awesome breakfast, and nice staffs

Customer review rating 4.6/5

Genie Friends - 20/11/2019 Confirmed reviews ALL

The great things is as title. The only pity thing is that the bad sheet had some stain on it and some hair under the bed sheet. And I really like the air-conditioner! A little bit far from the metro station That will be better to have more signs and lamps on the way to hotel.

Dear Yang Y., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. We are sorry that you have a problem for mentioning and we have already taken the appropriate measure in this question. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Laura Iváncsik Deputy Manager

Ibis styles never fails me :)

Customer review rating 4.6/5

Maha E. Couples - 18/11/2019 Confirmed reviews ALL

Usually when my husband and I travel to Europe, I look first for Ibis Styles and wherever it is we stay as it’s very clean, very convenient and the stuff is always friendly and helpful. And more thing it’s always accessible to the public transportation.

Dear Maha E., Thank you so much!:) Kind regards, Citywest Team

Bad customer service

TripAdvisor rating 4.0/5

teehelen Couples - 08/11/2019 TripAdvisor review

We were served by a young lady with bad attitude during check-in at Ibis Styles Budapest Citywest. When we arrived the hotel at 5 plus early morning, this young lady didn't greet & smile. She asked for our passports in an angry tone. I wanted to produce my Accor member card to her, she rejected by saying that she did not ask for my member card, she just asked for passports in an angry tone again. When I asked if we were able to check-in such early morning, she replied that if we did not request for early check-in, we need to pay 20 euros so we requested to keep our luggages with the hotel. I asked her if we could settle down first before hand over the luggages to her; she told us off that she did not ask for our luggages now. Again in an angry tone! I just don't understand! Is there anything wrong with us as an Asean? Why is she being so racist? I feedback to her colleague about her bad attitude. Her colleague apologized on her behalf & explained that she could be feeling tired working overnight shift. That's not a valid reason. With good customer service, you need to smile & serve your customers well even though you are tired, stressed, upset, etc. All the while, we trust Ibis for the service & amenities. Now we will minus the credit points for Ibis.

Good

Customer review rating 4.6/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

As expected

Dear Motomichi O., We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura iváncsik Deputy Manager
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