Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,261 reviews

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,261 reviews

TripAdvisor Rating  4.0/5  634 reviews

Certificate of excellence 2022

Great hotel, excellent location

TripAdvisor rating 4.0/5

Jay_BKK TripAdvisor review

I spent 8 nights at this hotel on business trip, so felt that I really got to know it. I had a great stay! The room was spacious and comfortable, and newly renovated - everything was clean, modern, and well functioning. Housekeeping was excellent - I was impressed by their attention to detail and consistency (nothing was ever forgotten or skipped over). Breakfast was good - a wide selection of food; I also had access to the lounge, and had a few snacks and drinks there, and it was quiet and pleasant. Staff across the hotel were great - friendly, attentive, and professional. I enjoyed the location - on a shopping street, and just a few minutes walk to the river in one direction, and the bar and restaurant district in the other direction. A really good hotel!

Dear Jay_BKK, A great thank you for your uplifting review. I am truly glad to see that you enjoyed your stay with us. I appreciate your positive opinion you have shared about our hotel. It is even more pleasure to hear that you especially liked the service provided by our young, talented colleagues. I will not hesitate to share your kind words with the team, as such wonderful feedback ensures all of us that we are on the right path. I would like to thank you once again for your detailed summary, we really look forward to welcoming you back to Mercure Budapest City Center upon your next visit in Budapest. Kind regards, Nándor Iváncsics General Manager

GREAT

TripAdvisor rating 5.0/5

nicoleo358 TripAdvisor review

I knew that this hotel is in the city center, but i didnt expect to be in the heart of the city. Nice staff, very helpfull. I booked a triple room and we had a big surprise! it was like an apartment, two rooms in one, 2 bathrooms, was just perfect! The breakfast is GREAT! so much food, so much flavours. This hotel is very close to stores, starbucks, anything. They also have parking. And right next to the door of the hotel, it s an italian restaurant where the food is DELICIOUS! One of the best hotels I ve ever stayed.

Dear nicoleo358, First and foremost, I would like to thank you for choosing our hotel and taking your time to write your feedback concerning your recent stay in Budapest. I am truly glad to see that you enjoyed your stay with us and your given room particularly met your expectations. It is even more pleasure to hear that you especially liked the service provided by our young, talented colleagues. I will not hesitate to share your kind words with the team, as such wonderful feedback ensures all of us that we are on the right path. Thank you for your support here, on TripAdvisor. We really look forward to welcoming you again in Mercure Budapest City Center in the future. Kind regards, Nándor Iváncsics General Manager

Great place but not now...

TripAdvisor rating 2.0/5

970sivanf Couples - TripAdvisor review

The hotel is in an excellent location, the employees are kind, clean rooms, nice breakfast. One problem that made the stay at the hotel a low score is the fact that serious renovations are taking place outside the room window and there is noise starting at 06:15 in the morning. If we had known this before going on vacation, we probably would not have chosen this hotel. When you want to go on vacation, you also want peace.

Dear 970sivanf, First of all, I would like to thank you for taking your time to write a summary concerning your stay with us on this platform as well. Please accept my apologies once again for the inconveniences you have faced during your stay. As guest satisfaction is one of our top priority, we are taking all reviews extremely seriously. We strive every day to go the extra mile for our guests therefore your comments are very well noted and we are going to do our best to learn from it and to improve. While I wish you have had a better experience with us, I truly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Nándor Iváncsics General Manager

Perfect location in the city center

TripAdvisor rating 5.0/5

stevenrombauts Business - TripAdvisor review

We had a great stay at this hotel. Staff is very friendly and helpful, the rooms are very clean and the location is excellent. Daily breakfast buffet was great and offers a lot of different options. If we are ever in Budapest again, we will definitely come back to this place!

Dear stevenrombauts, A great thank you for your uplifting review. I am truly glad to see that you enjoyed your stay with us. I appreciate your praise concerning our excellent location and breakfast selection. Moreover, it is even more pleasure to hear that you especially liked the service provided by our young, talented colleagues. I will not hesitate to share your kind words with the team, as such wonderful feedback ensures all of us that we are on the right path. I would like to thank you once again for your valuable feedback, we really look forward to welcoming you back to Mercure Budapest City Center upon your next visit in Budapest. Kind regards, Nándor Iváncsics General Manager

Perfect hospitality

Customer review rating 5.0/5

Petr Business - Confirmed reviews ALL

We were greeted by an incredibly friendly receptionist. We were automatically given vouchers for a welcome drink along with a thank you for our loyalty. Truly perfect hospitality that even the more prestigious brands in the Accor chain could envy.

Dear Petr, First and foremost, I would like to thank you for choosing our hotel and for taking your time to fill in our questionnaire. Your feedback is highly appreciated. I am truly glad to see that you enjoyed your stay with us as a member of the ALL loyalty program. It is even more pleasure to hear that you especially liked the service provided by our young, talented colleagues. I will not hesitate to share your kind words with the team, as such wonderful feedback ensures all of us that we are on the right path. I would like to thank you once again for your valuable summary, I do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

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Other web-users rate our hotel

  • 1,026 reviews 9.5/10 Location
  • 861 reviews 6/10 Room
  • 857 reviews 8.6/10 Service
  • 11 reviews 7.5/10 WiFi
  • 586 reviews 7.9/10 Breakfast
  • 509 reviews 3.1/10 Comfort
  • 365 reviews 7.7/10 Cleanliness
  • 228 reviews 3.6/10 Amenities

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