Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,067 reviews

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Mercure Budapest City Center Hotel - Image 1
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Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, Hungary

Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Telephone
Fax +36 1 485 3111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,067 reviews

TripAdvisor Rating  4.0/5  722 reviews

Hotel in an excellent location

Customer review rating 4.5/5

Idan Couples - Confirmed reviews ALL

We had a great time. The hotel was excellent. The customer service was excellent. The food was delicious. We will definitely come back again in the future

Dear Idan, First and foremost, I would like to express my sincere gratitude for choosing our hotel and for taking the time to complete our questionnaire. I am delighted to hear that you had a great time during your stay and that you were pleased with our excellent location, customer service, and delicious food. Guest satisfaction is one of our top priorities, and we take all feedback very seriously, especially from valued members of the ALL loyalty program like yourself. Please rest assured that your remarks have been taken to heart as part of our ongoing commitment to exceeding our guests' expectations. Should your travels bring you back to Budapest, it would be our pleasure to welcome you again for an even more enjoyable stay. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Excellent Hotel with very efficient staff throughout the hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had a wonderful experience staying at Mercure Budapest. The location was great, the staff through out the hotel were excellent, and the room was very clean, tidy and well maintained. The breakfast was enjoyable, and the drinks area was nice to have a drink in.

Dear Valued Guest, Thank you for sharing such wonderful feedback about your stay with us. I am delighted to hear that you enjoyed our central location, the cleanliness and comfort of your room, and the welcoming atmosphere throughout the hotel. It is also great to know that our breakfast offerings added to your experience. Our team takes pride in providing a memorable stay for our guests, and it is truly gratifying to see that their efforts contributed to your enjoyment. Should your travels bring you back to Budapest, we would be honored to host you again. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Great stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

I was very happy with the stay , great treatment as a gold member nice room

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent visit to our hotel. I am delighted to hear that you had a great experience with us and were pleased with the treatment as a valued ALL member, as well as your room. Guest satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Excellent location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Very handy for tourist attractions and restaurants. Room was very warm. Would have preferred fresh bread to toast ourselves. Good breakfast selection. Helpful reception and luggage storage.

Dear Valued Guest, Thank you for taking the time to share your feedback! I am pleased to hear that you enjoyed our excellent location, which is perfect for exploring Budapest’s attractions and dining options. It is also great to know that our reception team and luggage storage services contributed to your positive experience. However, I sincerely regret that you experienced discomfort due to the temperature in your room. We understand how important a comfortable environment is for our guests during their stay. Please rest assured that we will take your suggestions into consideration for future improvements as part of our ongoing commitment to exceeding our guests' expectations every day. Your input on our breakfast selection is also appreciated, as we continuously strive to enhance our guests' experience and work towards improving both the variety and quality of our offerings. Should your travels bring you back to Budapest, we would be delighted to welcome you for an even more enjoyable stay. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Central location ideal for all major sights.

Customer review rating 4.5/5

Duncan G. Couples - Confirmed reviews ALL

Clean, well maintained hotel. Breakfast area was well staffed with no issue. Very satisfied.

Dear Duncan G., Thank you for sharing your wonderful feedback! I am thrilled to hear that you enjoyed our central location, the cleanliness of our hotel, and the well-maintained facilities. It is also great to know that you had a positive experience in our breakfast area. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay! Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

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Other web-users rate our hotel

  • 1,288 reviews 9.5/10 Location
  • 1,126 reviews 6.3/10 Room
  • 933 reviews 8.6/10 Service
  • 14 reviews 7.1/10 WiFi
  • 671 reviews 3.6/10 Comfort
  • 640 reviews 8.2/10 Breakfast
  • 447 reviews 8/10 Cleanliness
  • 223 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.