Mercure Budapest City Center Hotel 4.5 stars
Customer review rating (ALL Rating) 4.5/5 711 reviews
ALLSAFE approved hotel
Completely renovated hotel with freshly designed rooms, inspired by Budapest
Best location in the heart of the city
Brand new Winestone restaurant with unique wine selection
Complimentary coffee and tea making facility in the room
Free wifi access in the entire area of the hotel
Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .
Accessible room
Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary
LINE 15: SZERVITA TER
METRO BLUE LINE: 3 FERENCIEK TERE
METRO RED LINE: 2 DEÁK TÉR
METRO YELLOW LINE: 1 VÖRÖSMARTY TÉR
BY TRAM: 2 VIGADO TER
LISZT FERENC At 20km / 12 miles - Shuttle paying
EASTERN RAILWAY At 2km / 1 miles
FERENCIEK TERE At 0km / 0 miles
SOUTHERN RAILWAY At 2km / 1 miles
WESTERN RAILWAY At 2km / 1 miles
GPS:47.494183, 19.052557
Check-in from - Check out up to
Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.
Rich, delicious and healthy buffet breakfast is offered in the Panorama Dining Room with an enchanting view of Váci Street. Come and discover a wide selection of local Hungarian and International delights presented by our dedicated staff.
100% genuine reviews from our guests
Find out moreCustomer review rating 4.0/5
Paul V. D. W. Business - Confirmed reviews ALL
Nice room, good location, friendly and helpful staff.
Dear Paul van der W., First and foremost I would like to thank you for choosing our hotel and for taking your time to fill in our questionnaire. I was more than happy to see from your answers and high scores that you had a nice time at our hotel. It is lovely to hear that you could take advantage of our optimal location in the center of Budapest and I am very proud to read that the service provided by our team met your expectations as well. I will not hesitate to share your kind words with them, as such wonderful feedback ensures all of us that we are on the right path. On the other hand I am really sorry for the inconvenience you experienced during your stay. We strive every day to go the extra mile for our guests therefore your comments are very well noted and we are going to do our best to learn from it and to improve. Thank you once again for your stay and review and I hope we will have the chance to welcome you back in our hotel in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
Customer review rating 4.0/5
Cindi B. Families - Confirmed reviews ALL
we enjoyed our stay. the staff were wonderful, helpful and nice. the only complaint i would have was the tub/shower. It was really difficuly to get in and out of the tub. I am only 5'2" and it was a challenge every time i wanted to shower.
Dear cindi b., First of all, I would like to thank you for choosing our hotel for your stay in Budapest. I am glad to hear that you had a nice time at our hotel as a member of the ALL AccorHotels loyalty program. It is lovely to read that the service provided by our team met your expectations and that you especially liked our central location that all interesting points of the capital are within walking distance. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. On the other hand, I was distressed to read your lines about the inconveniences you have faced during your stay, let me express my sincerest apologies for the happenings. I would like to kindly ask you, please next time do not hesitate to share your personal concerns in the hotel, in order to find the proper solution for you. Thank you once again for your kind feedback and I truly hope to have the opportunity in the future to welcome you back in Mercure Budapest City Center. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
Customer review rating 4.5/5
M. Z. Couples - Confirmed reviews ALL
cooperative stuff,enjoyed stay at the hotel.clean and comfort rooms
Dear M. z., First and foremost I would like to thank you for choosing our hotel and for taking your time to fill in our questionnaire. Your review is highly appreciated. I was more than happy to see from your answers and high scores that you were very satisfied with our hotel and services from every aspects. I will not hesitate to share your kind words with our team, as such wonderful feedback ensures all of us that we are on the right path. Thank you once again for your kind evaluation and I do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
Customer review rating 5.0/5
Linda Friends - Confirmed reviews ALL
Excellent location. Great staff!
Dear Linda, First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with me. I was absolutely amazed to read that we have been beyond your expectations. I will not hesitate to share your kind words with the Team of our hotel, as such wonderful feedback ensures all of us that we are on the right path. Should you be member of the Google or Tripadvisor community, please help other travelers to make the right choice by sharing your experience on their platform as well, it would mean a lot for us! Linda, let me thank you once again for your stay and uplifting review, and I truly hope to have the opportunity to host you again in the Mercure Budapest City Center upon your next visit in Budapest. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
Customer review rating 4.0/5
Anonymous Solo - Confirmed reviews ALL
I was unable to adjust the temperature in my room. I reported this to the front desk and was told that maintenance would check it out. Unfortunately, my room was very warm durning the stay. However, since I was out of the room most of the time, I managed okay.
Dear Valued Guest, First of all, I would like to thank you for taking the time to share your opinion regarding your stay in our hotel. Your feedback is highly appreciated. I am delighted to read that you could take advantage of our optimal location in the center of Budapest and the hotel cleanliness met your expectations as well. On the other hand I was distressed to read your lines about the inconveniences you have faced during your stay, please accept my sincerest apologies for the happenings. I appreciate that you have highlighted your concerns, because we are continuously striving to improve the quality of our services and your review helps us to do so. Thank you once again for your kind words and I truly hope to have the opportunity in the future to welcome you back in Mercure Budapest City Center. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
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