The staff were great, amazing location, the room was clean and nice, bed was good. The elevators were slow, one did not work and we had to wait several minutes. The water stream in the shower is weak (for hot water). We wished to have more vegan options for the breakfast, not so vegan friendly.

Mercure Budapest City Centre is a superb hotel in a fantastic position in central Budapest. If you want a really good hotel in the centre of Budapest don't look any further. This is the place for you. The rooms are super comfortable; the breakfast is great and if you add the Privilege Package you will have spent your money well and you will not be disappointed. We have been to this hotel 7 times and have never been disappointed. Enjoy!

Small hotel , but very good Cleaning , food , and the bast location.

It was my 5 times at your hotel. That say all

Everything was fine, we had some bad stuff that only one elevator worked all our stay, the air conditioner did not work on heat in the room, and there is a building under renovation next to the hotel and it makes noise from early morning. Everything else was just fine. we wont be staying again at this hotel. maybe something fancier.

The hotel is clean and tidy and in a great location. There is internet available all over the hotel with no glitches. Hot water in the shower at any hour of the day. Only one elevator worked, which made us wait a long time to get in and out of the room. And overall the staff was courteous and pleasant and also great room service. When we return to Budapest we will definitely return to this hotel.

Courteous staff who help with everything. The restaurant staff at breakfast is kind and nice. The room was comfortable, well maintained. Every day towels and sanitation were changed even without us asking

Comfortable hotel. Reception staff a little reserved with directions "out the door and turn right" when more detail would make life much easier. Breakfast good but monotonous unless you like scrambled egg daily... no rasher of bacon. Dining room manager very efficient and pleasant and so was Veronika who kept my room beautiful and even found money for me that I had lost. Well done Veronika!

In general, the stay was good. The room was big enough and had very comfortable beds. The staff was also very friendly. Unfortunately, I perceived it as very negative that in the breakfast area no masks had to be worn at the buffet and the tables were very close together. In a situation like now it would certainly be helpful to introduce appropriate measures.

There was lot of noise from the tractors out side , it was very loud and we cannot be in the hotel during the works , if not the noise it was perfect but it’s roin everything , that is our reviewing about the hotel

It was not the first time I stayed inn the hotel that's why I had no doubt to stay again and moreover to recommend it to my friends. The problem was not in the hotel itself but with the reconstruction work that is under way in next building (it was a building...) So we had to change our rooms so that were as far from the work as possible. And the personnel did its best. In all other respects the hotel is excellent and hopefully the work will not continue to long!

Because of a construction of a building beside the hotel you have to enter the hotel by a dangerous dark path or by walking 500-600 m if you are at the pedestrian Vaci u ...where the entrance via the restaurant is closed same time as the restaurant at 22h.The night of Saturday 4 September front desk employee was quite rude and impolite when i make my notice ...

We stayed for one night, We chose the hotel for the convenient location and underground parking. Staff was very nice, they gave all the information we've asked for. Only negative point occurred during the night, when there was a heavy rain. Some water got into the room through the window borders. Reception desk tried to find another room, none available in an equivalent configuration. We've towels, that did the work until morning. As I lost several hours in the night I can't give more than average to the "Sleep Quality". Probably an isolated issue in this hotel.

Overall - Excellent in Every Way. Terrific location on Vaci Street. Our Junior Suite was just perfect for our week long stay. The Staff were just brilliant - so attentive, pleasant and efficient. We felt also that it was excellent value for money.

From the excellent location right on the famous shopping pedestrian street, over the freshly designed and clean rooms, to the extraordinary attention of the staff who make you very welcome, this hotel is a perfect choice for tourists visiting Budapest