Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,296 reviews

Mercure Budapest City Center Hotel - Image 1
Mercure Budapest City Center Hotel - Image 2
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Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,296 reviews

TripAdvisor Rating  4.0/5  706 reviews

Again a good stay in this hotel.

Customer review rating 4.5/5

Kenneth Couples - Confirmed reviews ALL

This was our 4th visit in this hotel. Nice welcoming, fine breakfast and clean room. Unfortunately the bathroom smelled very humid and it was not possible to cool down the room as expected even with a/c at 10 degrees. The a/c was only blowing out air but not cooling down. Internet WI-FI was not working under our stay and no information given about that. But all in all an OK revisit to this hotel.

Dear Kenneth, Thank you for taking the time to share your feedback following your recent stay with us. I am delighted to hear that this was your 4th visit; your loyalty as a returning guest is greatly appreciated. It is wonderful to read that you enjoyed our welcoming atmosphere, fine breakfast, and clean rooms. Your remarks regarding the critical points are also highly valued and will be closely monitored to maintain the high standards we strive for. At the same time, I kindly encourage you to share any personal concerns during your stay without hesitation, so we can find the proper solution for you and ensure your wonderful stay with us. It was a pleasure having you as our guest, and we eagerly anticipate the opportunity to welcome you back to our hotel in the future! Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Great location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The location was superb, and the breakfast great. At times the staff seemed a bit distracted?

Dear Valued Guest, Thank you for sharing your thoughts with us following your recent visit. I am glad you enjoyed your stay at our hotel and appreciated our convenient location and breakfast. Our dedicated team is committed to delivering exceptional service, and we will take your comments into consideration to ensure we maintain the high standards we strive for. Should your travels bring you back to Budapest, we hope to have the pleasure of welcoming you for another enjoyable stay. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

How

TripAdvisor rating 5.0/5

annawU7529WJ TripAdvisor review

If yo go on the right side you get a beautiful view of the danube River the budapest city centre and outside so you can see Hungary so recommend going on the right side so you can see that breakfast has traditional Hungarian food and it's delicious

Dear annawU7529WJ, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your uplifting review on our Tripadvisor site. I am delighted to hear that you enjoyed your stay and appreciated our traditional Hungarian breakfast offerings. Your kind words about the delicious food mean a lot to us. We look forward to having the pleasure of welcoming you back on your next visit to Budapest. Best regards, Róbert Kovács General Manager

Good location, very nice hotel and staff was friendly and helpful

Customer review rating 5.0/5

Sv Solo - Confirmed reviews ALL

I was pleased with the level of service I was provided. I like your policy of being able to opt out of daily housekeeping in order to help the environment

Dear SV, Thank you for your uplifting and valuable feedback! I am thrilled that you enjoyed our hotel's excellent location and the hospitality of our friendly staff. Your support for our eco-friendly initiatives is greatly appreciated. Providing exceptional service is our top priority, and I am delighted to hear that you were pleased with your experience. We look forward to welcoming you back for another enjoyable stay in Budapest. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Very good stay at perfect located hotel in the heart of Budapest

Customer review rating 4.5/5

Pia P. Families - Confirmed reviews ALL

We had a very good stay, at this perfect located hotel in the heart of Budapest. nice, well-equipped suite with nice infrared sauna. nice bar friendly staff perfect location in the city.

Dear Pia P., Thank you very much for your delightful review! Your feedback is highly appreciated. I am thrilled to learn that you had a great experience during your stay at our hotel in the heart of Budapest and that you enjoyed the comfort of your room. It is fantastic to hear that our professional staff could cater to your needs and that our restaurant exceeded your expectations. We look forward to the opportunity to welcome you back for another memorable stay in the future! Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

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Other web-users rate our hotel

  • 1,324 reviews 9.6/10 Location
  • 1,123 reviews 6.4/10 Room
  • 1,006 reviews 8.7/10 Service
  • 12 reviews 8.5/10 WiFi
  • 656 reviews 8.1/10 Breakfast
  • 647 reviews 3.7/10 Comfort
  • 448 reviews 8.2/10 Cleanliness
  • 235 reviews 4.9/10 Amenities

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