Mercure Budapest City Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 828 reviews

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Mercure Budapest City Center Hotel - Image 1
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Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, Hungary

Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Room 1

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Telephone
Fax +36 1 485 3111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  828 reviews

Customer review rating 4.0/5

Richard B. Business - Confirmed reviews ALL

Dear Richard B., Thank you very much for taking the time to share your feedback following your stay with us. It delights us to know that you appreciated our convenient location, the cleanliness of the hotel, and the comfort of your room. We are especially pleased to read that our friendly and attentive team made your check-in quick and easy, and that you found our hotel to be a great base for your business trip. Your kind recommendation is truly valued, and we are delighted to know that you are planning to stay with us again. We look forward to welcoming you back to Budapest in the near future. Kind regards, Anna Füzi General Manager

Customer review rating 5.0/5

William W. Couples - Confirmed reviews ALL

Dear William W., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you enjoyed our excellent location and that our team contributed positively to your experience. It is especially rewarding to learn that you consider our hotel to be one of the nicest Mercure properties you have visited. Should your travels bring you back to the city, we hope to have the pleasure of welcoming you back again. Warm regards, Anna Füzi General Manager

Customer review rating 3.5/5

Stefan C. Business - Confirmed reviews ALL

Dear Stefan C., Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you appreciated our convenient location, the cleanliness of the hotel, and the quality of our breakfast, as well as the efficiency of our breakfast team during peak hours. At the same time, we sincerely apologize for the inconvenience you experienced regarding the missing shower gel in your room. This is certainly not the level of service we aim to provide, and we fully understand your disappointment, especially after having raised the issue with our Reception team. Please be assured that your comments have been shared with the relevant departments in order to review our refill procedures and ensure this does not happen again in the future. Should you choose to stay with us again, we would be grateful for the opportunity to provide you with a seamless experience. Kind regards, Anna Füzi General Manager

Customer review rating 4.5/5

Marie S. Friends - Confirmed reviews ALL

Dear Marie S., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to learn that you appreciated the friendliness and professionalism of our team, as well as the cleanliness and presentation of your room. It is also rewarding to know that you enjoyed our breakfast selection and found the service efficient throughout your stay. Your kind comments are greatly appreciated, and we hope to have the pleasure of welcoming you back to Budapest in the future. Warm regards, Anna Füzi General Manager

Customer review rating 3.5/5

Morten A. Couples - Confirmed reviews ALL

Dear Morten A., Thank you very much for taking the time to share your feedback following your stay with us. It delights us to know that you enjoyed our central location and found your room to be quiet and comfortable, allowing you to rest well during your stay. We also appreciate your suggestion regarding the bar area. Your comments are very valuable to us and have been shared with the relevant team as part of our ongoing efforts to further enhance our guest experience. Should your travels bring you back to the city, we hope to have the pleasure of welcoming you again. Kind regards, Anna Füzi General Manager

Other web-users rate our hotel

  • 1,001 reviews 9.6/10 Location
  • 903 reviews 6.1/10 Room
  • 709 reviews 8.5/10 Service
  • 13 reviews 5.6/10 WiFi
  • 523 reviews 3.8/10 Comfort
  • 512 reviews 8.3/10 Breakfast
  • 328 reviews 7.5/10 Cleanliness
  • 19 reviews 8.3/10 Wellness Area

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