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Mercure Budapest Castle Hill 4 stars

Customer review rating 4.3/5 3,238 reviews

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Mercure Budapest Castle Hill
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+ 25 Services

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Other sports activities
Business services
  • 8 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43
NTAK:SZ19000364, szálloda
1013 budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :  M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Our accommodation(s)

All of our 250 rooms are freshly renovated and has contemporary design with local touch of Buda Castle. Choose from our Superior or Privilege Rooms to ensure your full comfort. Upgrade your standards and enjoy our Privilege services.

Superior Room with 1 double bed, feel the touch of the Buda Castle

Accessible room
  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: City View, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE STATION

Type of cuisine: Bistro

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STATION BAR

Non contractual photo

STATION BAR welcomes every guest, offers local and international drinks, cocktails, seasonal drinks and a wide range of coffee , tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-22h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,238 reviews

tripadvisor

TripAdvisor Rating 4.0/5

97 reviews

Calm and well located

Customer review rating 5.0/5

Cedric Solo - 03/09/2020 Confirmed reviews ALL

Very nice hôtel and room, in a quiet and well located area

Dear Cedric L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill

Very good, central location near the buda castle

Customer review rating 5.0/5

Anonymous Solo - 31/08/2020 Confirmed reviews ALL

The whole stay was very comfortable and the team was very helpful and friendly

Dear Manuel B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill

Great location, clean, spacious room and comfy bed

Customer review rating 4.5/5

Lara Couples - 28/08/2020 Confirmed reviews ALL

Truly a fantastic hotel with an excellent location. Room was spacious and clean and bed comfy, perfect to come to after a day touring the city. Food is excellent too and the breakfast selection is very good. Just two small things: I) we stayed for a week and thus we wanted the room cleaned frequently (in view of the measures), if it were only for a weekend, it would have been acceptable to not have the room cleaned at all. II) the cereals for breakfast were not fresh. it could be that they were opened that same morning but they went dry with the air conditioning. Otherwise, everything was perfect!

Dear Lara E., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Castle Hill - ibis Budapest Castle Hill that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill

good service and stay

Customer review rating 5.0/5

Anonymous Couples - 17/08/2020 Confirmed reviews ALL

clean rooms, helpful service

Dear Harold C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Amazing stay

Customer review rating 5.0/5

Agnieszka Couples - 09/08/2020 Confirmed reviews ALL

Very good location near to metro station. Great restaurant service, especially on the afternoon shift. Very good regional meals. Room with view on the city side, very pleasant and clean. We enjoyed the stay.

Dear Agnieszka R., Thank you so much for choosing Mercure Budapest Castle Hill - ibis Budapest Castle Hill during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good hotel

Customer review rating 4.0/5

Andrea Friends - 18/07/2020 Confirmed reviews ALL

Hotel was good, breakfast personnel were not nice at all

Dear Carlos T., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

mediocre

Customer review rating 2.5/5

Sunny F. Business - 27/03/2020 Confirmed reviews ALL

impersonal

Dear Felix O., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

In general everything was good.

Customer review rating 4.0/5

Emmanuel Couples - 16/03/2020 Confirmed reviews ALL

Clean hotel, well located especially for guests who like to walk. Some of the reception staff need to learn to smile a little bit. Same with the service staff at the breakfast and bar area. It seems that the staff of the hotel is not happy with their job.

Dear Emmanouil L., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel's cleanliness. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I hope to welcome You back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good service, poor bathroom design

Customer review rating 4.0/5

Ian Couples - 11/03/2020 Confirmed reviews ALL

Overall our stay was good. Good beds, good service from staff and good food. However, the bathroom in our room was unusually designed. No useful hooks to hang towels/clothes. No space at the sink to put the soap or much else. Barely enough room to use the toilet. A towel rail would be good. Maybe next time don't put a bath in, just a shower and toilet?

Dear Ian R., Thank you very much for taking the time to give us your feedback. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very nice

Customer review rating 5.0/5

Andy W. Friends - 10/03/2020 Confirmed reviews ALL

Great hotel, lovely rooms Staff very helpful. Would stay again.

Dear Andrew w., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very good

Customer review rating 4.5/5

Paul H. Friends - 10/03/2020 Confirmed reviews ALL

Excellent

Dear Paul H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great stay

Customer review rating 4.0/5

Tim S. Friends - 09/03/2020 Confirmed reviews ALL

Well located. Clean, and staff are polite and helpful

Dear Sara S., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Well located. Nice rooms, good breakfast, very good sleep

Customer review rating 4.5/5

Ricky C. Couples - 09/03/2020 Confirmed reviews ALL

Relaxed stay with friendly staff and good facilities

Dear Ricky C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Well located

Customer review rating 4.0/5

Sahar Business - 08/03/2020 Confirmed reviews ALL

I was very much satisfied with the view and hotel staff especially at the eating corner, however there was a little delay in the room service whenever i asked for something, i was very much impressed with the elevator service it was very quick and i loved the overall experience.

Dear SAHAR K., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good stay

Customer review rating 4.5/5

Eugene Friends - 04/03/2020 Confirmed reviews ALL

I stay with Accor/Mecure because overall I have always had very good experiences, apart from one night stay in Hatfield. I have already booked to stay in a Mercure when I travel to Cologne in May. I like your hotels. Comfortable clean and enjoyable.

Dear Eugene W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Well located, easy reach for transportation

Customer review rating 4.0/5

Pambos Couples - 25/02/2020 Confirmed reviews ALL

Nice room with all the comforts. The breakfast was rich, friendly personnel.

Dear Charalambos K., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Customer review rating 1.0/5

Krzysztof Business - 25/02/2020 Confirmed reviews ALL

- cold water at shower. After my request to fix it, reception confirmed it is fixed and next day morning it was no hot water again. - you need to teach personnel on invoicing - I received 2x charge for my stay at credit card

Dear Guest, Thank you for taking the time to share with us your comments. We are sorry that your experience did not meet your full expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best Regards, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Check-In & Check-Out Need Improvement

Customer review rating 3.5/5

Nick Business - 22/02/2020 Confirmed reviews ALL

The room was great, the breakfast was good, but the check-in and check-out processes were unorganized. I stay at this location often, but I still need to use pen and paper to write my home address, passport number, e-mail address, etc? They were unable to print an invoice when I checked out, and I also did not receive it by e-mail, so I will need to request it again.

Dear Nicholas John L., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Christmas In Budapest

TripAdvisor rating 5.0/5

narkymarky1 Couples - 02/01/2020 TripAdvisor review

Used Mercure hotels previously so new we would be fine with a few nights booked in one of their hotels. We chose castle Hill district in Buda as our base and was not disappointed. Great location, friendly staff and modern clean surrounding's. We were out everyday around Budapest so did not eat at the hotel other breakfast but the choices available for breakfast were good.

Dear Our Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi, Assistant to General Manager

Split personality

TripAdvisor rating 4.0/5

Andrew S Friends getaway - 01/01/2020 TripAdvisor review

The hotel now has a split personality being part Mercure and part Ibis. Apart from the rooms, you appear to get the same whichever you book. The bar and restaurant are shared The hotel is close to Budapest Deli for trains and Metro and is on the quieter Buda side.

Dear Andrew, We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your comment. We hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

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