Mercure Budapest Castle Hill 4 stars

Customer review rating (ALL Rating) 4.4/5 540 reviews

Mercure Budapest Castle Hill - Image 1
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Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

Our accommodation(s)

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  540 reviews

TripAdvisor Rating  4.0/5  160 reviews

Exceptional Stay with Thoughtful Perks for Accor Gold Members

TripAdvisor rating 5.0/5

ashishgH3898PD Business - TripAdvisor review

I had a wonderful stay at the Mercure Budapest Castle Hill and was impressed by the overall experience. The room was beautiful, with modern decor and all the comforts I needed for a relaxing stay. As an Accor Gold Member, I was delighted to find a bottle of wine waiting for me in the room—a thoughtful touch that made me feel truly appreciated. The hotel’s location is fantastic, providing easy access to the stunning Castle Hill area and other key attractions in Budapest. The staff were friendly and professional, adding to the positive experience. This property goes above and beyond to recognize loyalty members and provide a memorable stay. I highly recommend it and would love to return in the future.

not bad

Customer review rating 3.5/5

Moustafa A. Solo - Confirmed reviews ALL

it is not bad

Dear Moustafa A., Thank you for sharing your feedback. We appreciate your comments and will strive to improve. Warm regards, Eszter Tassi Front Office Supervisor

Bad experience.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

My experience can be summed up as follows: 1. The room was too small. 2. The wardrobe is too small. 3. When I order tea or sugar, there's no response from the workers. 4. Breakfast diversity is so bad. 5. The old lady working at the restaurant treated me irresponsibly and disrespectfully, as if I was staying in the hotel for free. I do not accept this at all.

Weak service at reception

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Pure reception service, had to ask for invoice multiple times, employee did not even try look into my allcor profile.

Dear Guest, We are truly sorry to hear about your experience with our reception service. We value your feedback and will address this issue internally. Please accept our sincere apologies for any inconvenience caused. Thank you for bringing this to our attention. Best regards, Eszter Tassi Front Office Supervisor

Budapest

Customer review rating 2.5/5

Mick H. Couples - Confirmed reviews ALL

Hotel nice but rooms very very very small Restaurant food 10/10 Breakfast food 1/10 Needs too be a lot better for a 4 star hotel

Dear Mick H., Thank you for your feedback. We appreciate your comments on room size and breakfast quality. We will address these concerns to enhance our guests' experience. We hope to welcome you back for an improved stay. Kind regards, Eszter Tassi Front Office Supervisor

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Other web-users rate our hotel

  • 271 reviews 9.3/10 Location
  • 349 reviews 6.5/10 Room
  • 285 reviews 7.4/10 Service
  • 14 reviews 6.2/10 WiFi
  • 173 reviews 7.7/10 Breakfast
  • 170 reviews 4.6/10 Comfort
  • 144 reviews 4.8/10 Cleanliness
  • 71 reviews 9.3/10 Vibe

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