Mercure Budapest Castle Hill 4 stars

Customer review rating (ALL Rating) 4.4/5 516 reviews

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Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

Our accommodation(s)

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  516 reviews

TripAdvisor Rating  4.0/5  150 reviews

Great hotel, great location!

TripAdvisor rating 5.0/5

Jet18319642371 Couples - TripAdvisor review

We checked in quite late at night and the team were very warm and welcoming. The hotel is very well located by the metro station. The rooms were lovely and the hotel has a nice modern feel to it. The breakfast was nice, with a particular shout out to the croissants which were delightful. Overall I would highly recommend this hotel!

PEU ACCUEILLANT, STAFF REALLY NOT ATTENTIVE TO THE GUEST NEEDS TO THE POINT TO BE RUDE SOMETIMES

TripAdvisor rating 2.0/5

Navigator37994759509 Solo travel - TripAdvisor review

Terrible Reception Team with Few element only performant. Awful Restaurant, WTH 🤦🏻 the manager, 0 knowledge of menu, Pathetic Service

Very convenient

TripAdvisor rating 5.0/5

elisabeth0203 TripAdvisor review

Very convenient to the station. You can quickly get to the Capitol and other major attractions. Supermarket and pharmacy are also very close. Also, the breakfast buffet is delicious. Overall, the hotel was clean and comfortable. Shower was difficult to use (inevitably flooded).

Stylish hotel, perfectly located near to the Metro for easy access to the sights of the city

TripAdvisor rating 4.0/5

Amellia S TripAdvisor review

I stayed in this hotel for 4 nights in June. I was pleasantly surprised and would stay here again and have already recommended the accommodation to prospective travellers. The pictures online are beautiful and that is exactly what you get; a stylish, clean and accessible hotel 6 minutes’ walk from the metro which takes you straight into town. The only reason why I haven’t reviewed this hotel higher is because some of the staff can be abrupt (both on reception and in the restaurant) and were not as friendly as you would expect from a 4-star hotel. In saying this, I did have some lovely experiences with staff; especially the man who greeted me on arrival and checked me in at 1am who was so informative, professional and friendly – unfortunately I didn’t see him again to catch his name, but he made a great first impression as he was very knowledgeable about things to do and how to travel in Budapest. The restaurant is large and beautifully presented. The food was delicious, and I would advise travellers to try the local dishes, I had explosions of flavours, tastes and textures. As a fussy eater I find it hard being away from home but I loved the dishes I was served during my time here. The buffet breakfast was plentiful and had a good variety. There was lots of technology in this hotel that was fun to use; a pancake making machine which continuously makes fresh pancakes, a coffee machine which served lots of different varieties of coffee and an electronic butter dispenser. I wasn’t sure what to expect beforehand, but I really enjoyed my stay here. I was a bit confused as the hotel seems like it is split into 2 parts (Ibis and Mercure), I stayed in the Mercure accommodation but obviously the reception and restaurant is shared. There are also a couple of boutique type shops on the lower ground floor. I was also pleased that there was a computer for guests to use. Although the computer wasn’t working when I was there, reception did print off the documents I needed. I loved Budapest and I loved this hotel and would definitely stay here again when I return.

Excellent hotel

TripAdvisor rating 5.0/5

ravindrav48 Families - TripAdvisor review

Everything is good at this hotel. Be it the acceptance at the reception, the size of the rooms, the amenities, restaurant, breakfast options but I was really impressed with one incident. I am a pure vegetarian but I eat eggs. There were a couple of scrambled egg options for the breakfast but I wasn't sure, if it had meat. I checked with the waiter but he said, we will make an omelette for you with all the veggies. This is what is called customer service. I would love to mention the names of the people who did this but I don't remember now. Really impressed.

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Other web-users rate our hotel

  • 226 reviews 9.3/10 Location
  • 300 reviews 6.9/10 Room
  • 245 reviews 8.3/10 Service
  • 13 reviews 3.3/10 WiFi
  • 145 reviews 7/10 Breakfast
  • 144 reviews 5/10 Comfort
  • 121 reviews 7.1/10 Cleanliness
  • 109 reviews 6.7/10 Food

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