Mercure Budapest Castle Hill 4 stars

Customer review rating (ALL Rating) 4.4/5 853 reviews

Mercure Budapest Castle Hill - Image 1
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Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

Our accommodation(s)

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Room 1

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  853 reviews

Customer review rating 4.0/5

Vitezslav M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Rodrigo C. D. S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Peter A. Business - Confirmed reviews ALL

Dear Peter A., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our staff to be helpful and friendly. Your satisfaction is our priority, and we hope to welcome you back soon. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.5/5

Jakub H. Friends - Confirmed reviews ALL

Dear Jakub H., Thank you for your positive feedback regarding your recent stay at Mercure Budapest Castle Hill. We are delighted to hear that you appreciated our convenient location and the cleanliness of your room. Your kind words motivate us to continue providing excellent service. Best regards, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 2.5/5

Rolf G. Families - Confirmed reviews ALL

Dear Rolf G., Thank you for taking the time to share your feedback regarding your recent stay with us. I am sorry to learn about the challenges you encountered during your visit. I understand that the air conditioning did not meet your expectations, and I regret that our team was unable to resolve this issue for you in a timely manner. Additionally, I apologize for the inconvenience caused by the lack of a light blanket and the non-functional room service button. Your comfort is important to us, and I appreciate your comments regarding these matters. It is concerning to hear about the housekeeping service despite the 'DO NOT CLEAN' sign. I will ensure that this feedback is shared with the relevant teams as it is vital for us to respect our guests' preferences. Regarding breakfast, I acknowledge your disappointment with the buffet offering and appreciate your suggestion for simpler options. Thank you once again for your insights. I hope you will reconsider staying with us in the future. Henriette Viglasi-Vincze Deputy General Manager

Other web-users rate our hotel

  • 486 reviews 9.2/10 Location
  • 589 reviews 6.6/10 Room
  • 428 reviews 7.7/10 Service
  • 8 reviews 8.1/10 WiFi
  • 326 reviews 4.7/10 Comfort
  • 274 reviews 7.8/10 Breakfast
  • 217 reviews 6.4/10 Cleanliness
  • 130 reviews 8.9/10 Vibe

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