Mercure Budapest Castle Hill 4 stars

TripAdvisor rating 4.0/5 55 reviews
Mercure Budapest Castle Hill
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+ 25 Services
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Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 250 brand new renovated rooms, 60 Privilige rooms, 184 Superior rooms, 6 Junior Suites

  • Brand new design

  • 7 sectionable meeting rooms with a capacity from 10 to 300 persons

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Boat excursions
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43
1013
budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :   M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Our accommodations

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

Superior Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

THE STATION

Type of cuisine: Bistro

Photo non contractuelle / Strictly non binding

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro&Grill, Fit and Hungarian selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,954 reviews

tripadvisor

TripAdvisor Rating 4.0/5

55 reviews

I didn’t like the experience for couple of reasons

Customer review rating 4.2/5

Cristian E. Business - 01/12/2019 Confirmed reviews ALL

1. I really can imagine how such big hotel don’t have a gym and sauna, which by the way could be found nowadays in each hotel. 2. The noise isolation between the rooms is not good at all and i was permanently disturbed by voices and alarm clock coming from the next room.

Wonderful

Customer review rating 4.2/5

Arthur Business - 29/11/2019 Confirmed reviews ALL

Comfortable and pleasant stay

Good location. Friendly staff

Customer review rating 4.2/5

Uwe Business - 28/11/2019 Confirmed reviews ALL

Hotel is located close to south railway station right behind the Buda Castle Hill. Public transport right in front.

Dear richter U., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Conference and weekend break

Customer review rating 4.2/5

Buda G. C. B. Couples - 26/11/2019 Confirmed reviews ALL

The room was comfortable and facilities good. Restaurant and bar experience also good and prices reasonable. Major issues with key cards though

Dear Barry C., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Comfortable with good service

Customer review rating 4.2/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Room was clean and had good facilities. Very good food in the restaurant. Nice bar. Good conference facilities

Dear Roberto A., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Comfortable and clean.

Customer review rating 4.2/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Room and food were excellent. However - I was not impressed with check-in. I was presented with a form to sign - I read the small print and this was all about having access to my data for marketing. I did not sign. I was then told to provide personal information (place of birth, date of birth etc etc). Under GDPR legislation I asked what this data was for. I was told it was for statistics, and providing it was compulsory. It was 1am and I didn't have the energy to argue. But being told I had to provide personal information was aggressive, and I still don't know what that data is for.

Customer review rating 4.2/5

Anonymous Business - 24/11/2019 Confirmed reviews ALL

excellent and trouble free helpful staff

Dear PETER H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Nice hotel, nice wiev

Customer review rating 4.2/5

Mark Business - 18/11/2019 Confirmed reviews ALL

Nice hotel, close to the Metro and the castle, quiet, with a very helpful staff

Dear Mark P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very good stay

Customer review rating 4.2/5

Jan Business - 17/11/2019 Confirmed reviews ALL

It was already 6 months i staid in your hotel before the renovations, but i admit these renovations really brought new life to your hotel. all services were very good

Dear Jan S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

too busy in elevators

Customer review rating 4.2/5

R. Business - 15/11/2019 Confirmed reviews ALL

not enough oriented in business accomodation but in mass tourism, noisy and often unpoliet

Dear Guest, First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Best Regards, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Lovely quiet hotel, not far from the centre

Customer review rating 4.2/5

Duncan Couples - 15/11/2019 Confirmed reviews ALL

Lovely modern room with good amenities. The breakfast was very good, with a wide choice. The staff were very helpful and friendly.

Everything wa fine.

Customer review rating 4.2/5

Liva Business - 15/11/2019 Confirmed reviews ALL

Great

Dear Liva U., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

great facilities

Customer review rating 4.2/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

curt check in staff but otherwise an exceptional hotel. Breakfast and facilities were outstanding

Dear LANA/LAURA L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Okayish

Customer review rating 4.2/5

Catalin Business - 14/11/2019 Confirmed reviews ALL

Overall good experience! The bathroom is very small and barely you can move. When showering, the water is spread all over. When they made the room, they didn’t take an empty bottle. The lady from the bar very nice.

Dear CATALIN D., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Excelent

Customer review rating 4.2/5

Claudiu Friends - 14/11/2019 Confirmed reviews ALL

Zona linistita, camera curata, personal amabil

Dear CLAUDIU DANIEL V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

It takes too long to unlock a credit card reservation

Customer review rating 4.2/5

Boris Business - 14/11/2019 Confirmed reviews ALL

I am generaly satisfied with the hotel room and the service provided. What bothers me the most is the time needed to unlock the reservation amount on my credit card. Even if the hotel room was payed sucessfully on checkout I can still see the full sum reservation on my credit card blocking the money without any reason. It takes a weeks sometimes a month to unlock. It happened many times in your hotel.

Service OK food not so good

Customer review rating 4.2/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

Front desk people very helpful

Dear Ceserino C., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Customer review rating 4.2/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

Room was hot, on the last day of my stay there was no hot water.

Dear Cameron M., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Comfortable hotel

Customer review rating 4.2/5

Anonymous Friends - 11/11/2019 Confirmed reviews ALL

Convenient location, comfortable beds, excellent breakfasts, competent reception staff.

Dear Ericson A., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Customer review rating 4.2/5

Ofir A. Couples - 05/11/2019 Confirmed reviews ALL

The stay was pleasant, the staff friendly and kind, the service good, the cleanliness good, the breakfast rich and varied. However, the structure of the bathroom is uncomfortable, the open shower results in wetting the floor when showering, there were no ear cleaners, a bathrobe or a second aid kit, a bottle of water could be expected in the room, especially when there is a coffee set. On the day of departure, the cleaning service knocked on the door at 8am, unpleasant and interfering with the vacation.

Dear Ofir a., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Castle Hill - ibis Budapest Castle Hill that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
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