Mercure Budapest Castle Hill 4 stars

Customer review rating (ALL Rating) 4.5/5 630 reviews

Best price
guarantee
Mercure Budapest Castle Hill - Image 1
Mercure Budapest Castle Hill - Image 2
Mercure Budapest Castle Hill - Image 3
Mercure Budapest Castle Hill - Image 4
Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, 1013 BUDAPEST, Hungary

Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

Our accommodation(s)

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Telephone
Fax +36 1 488 8178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  630 reviews

TripAdvisor Rating  4.0/5  163 reviews

attractive location near the castle hill

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Unfortunately two of the 4 lifts did not work, which led to long waiting times, annoying if you have your room on the 6th floor

Great stay

Customer review rating 5.0/5

Mihail Friends - Confirmed reviews ALL

It was a short, but a great stay. The staff is very kind, all of them- reception and bar always with a smile

Great atmosphere

Customer review rating 5.0/5

Frank Couples - Confirmed reviews ALL

The hotel is really close to the train station. The interior design is fresh and unique, with the live music in the bar being a nice touch . The staff was friendly and attentive. Our room was clean and had everything we needed. I would definitely come back to this hotel

Perfect stay!

Customer review rating 5.0/5

Vlad Couples - Confirmed reviews ALL

Hotel close to Buda Castle, perfect to start exploring Budapest. Staff is warm and helpful. Delicious Breakfast and rooms very clean. Front desk was open and friendly, same the restaurant team!

Average

Customer review rating 2.5/5

Toni M. Families - Confirmed reviews ALL

I expected much more from Front Office team. Cant say anything about the location because I choosed the hotel as the location as well. When I arrived I was given no information about F&B working time of the bar or restaurant or the discount that I have. The only thing that was explained to me is the room type and how much I am staying. The heartist card and membership number took forever to scan it although I thought they had it already in the system because the Cluster confirmed everything while I called them and modified the reservation. Even if this was like 4-5 minutes I believe I should be explained more in that time then informations I was given.The rooms after all were good. The bed was not really comfortable and the pillow was not that good. The housekeeping were not noisy and they were kind. First night there somebody punched our door in 2:00AM but cannot blame you and this has nothing to do with this review. As I said at the beginning I expected much more from my colleagues from the Front Office: example: when somebody asks you to give you some informations what to visit, that person wants story from you not the bunch of brochures, in that moment I felt like the receptionist just wanted to get rid of me and take a seat in the back office. I asked for the effort from FO team and I wanted 2 minutes short story what to visit from the monument and to see real history of Budapest not the brochures about thai massages… I can have it in my town as well. Pretty much everyone felt really cold at the front and I believe that is really important who represents the front doors of the hotel the only person who I found professional and smooth is the guy who I payed for my 2nd night who was in black shirt and had a longer hair if I remember correctly. The check-out was smooth as well.

Dear Toni M., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Budapest Castle Hill. I'm pleased to hear that you found the rooms to your satisfaction, although I understand that the comfort of the Mercure standard bed and pillows did not meet your needs. Thank you once again for your insights, and I wish you a pleasant day. Sincerely, Péter Beke Deputy Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 301 reviews 9.3/10 Location
  • 398 reviews 6.3/10 Room
  • 313 reviews 7.9/10 Service
  • 13 reviews 5.6/10 WiFi
  • 206 reviews 4/10 Comfort
  • 188 reviews 7.4/10 Breakfast
  • 178 reviews 6.1/10 Cleanliness
  • 84 reviews 8.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Budapest

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.