Mercure Budapest Castle Hill 4 stars

Customer review rating (ALL Rating) 4.4/5 639 reviews

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Mercure Budapest Castle Hill - Image 1
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Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, 1013 BUDAPEST, Hungary

Description

ALLSAFE approved hotel

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Telephone
Fax +36 1 488 8178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  639 reviews

TripAdvisor Rating  4.0/5  136 reviews

Certificate of excellence 2022

Great ! Highly recommend !

Customer review rating 5.0/5

Eugen Families - Confirmed reviews ALL

Very good location, 2 steps from the subway and tram stop, In a few minutes you are in the city center. Friendly and helpful staff. We were handed an envelope with useful information and maps of the city. Very clean rooms. Elegant design in minimalist style ,the theme being the bridges in Budapest. Welcome drinks have been delicious, the bar is special. An instrumentalist plays ambient music . Great atmosphere! Try the chardonay! And the limonade is the best in town ! Too bad we didn't have enough time to try the restaurant ,which was very promising and with good prices ( maybe next time !) ,we must do the cruise on the Danube, which is superbe, better than the Parisian one . The hotel also has external parking and an underground one with super spacious parking spaces, both for a fee. In the room, personalized welcome note written by hand and delicious chocolate candies. Water , teabags, nesscafe , electric kettle in the room, minibar too.

Dear Eugen Danut S., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Peter Beke Deputy Manager

Well located

Customer review rating 3.5/5

Ed J. Business - Confirmed reviews ALL

Nice hotel with very good GM (General Manager) Check out process was too long as there was a line, and not enough terminals working to close out the bill Rooms were clean and well presented

Underground parking was a good option, all the rest was average

Customer review rating 2.5/5

Alex Business - Confirmed reviews ALL

Very very tiny bathroom in room 636. Almost impossible to move around. Floor was always flooded due to inappropriate shower construction. Restaurant was ok. Parking was a plus.

Great location and breakfast. Very pleasant staff. The reception desk speed could be improved, on both occasion it took 20 min to get checked in.

Customer review rating 4.5/5

Mm Business - Confirmed reviews ALL

Great

İyi konum

Customer review rating 3.5/5

Onur M. Families - Confirmed reviews ALL

We usually prefer your hotels and we felt no regret mostly. On our late arrival to Bucharest, we searched Accor Hotels around and decided to go Mercure Budapest Castle Hill. Room was ok except the spider webs all around the window (i can share the photos with you). We stayed comfortably and had rest. The most important negative point was the welcoming receptionist Teodor. Firstly, he needs to be trained to smile while talking to a guest . And he was not helpful. He tried to give us another bed type room than we booked, system confirmed but he said that there’s no such available room. As i insisted, he accepted to give rooms as requested. Also he consciously made our check-in nearly in 20 minutes, as our kids were sleeping on their feet because of the late time. İ didnt meet, and i hope i will not again such a staff in your hotels

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Other web-users rate our hotel

  • 231 reviews 9.4/10 Location
  • 343 reviews 7/10 Room
  • 277 reviews 8.2/10 Service
  • 12 reviews 2.6/10 WiFi
  • 163 reviews 7.2/10 Breakfast
  • 156 reviews 4.8/10 Comfort
  • 132 reviews 7.1/10 Cleanliness
  • 77 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.