Mercure Budapest Castle Hill

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Mercure Budapest Castle Hill 4 stars

Customer review rating (ALL Rating) 4.5/5 289 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda
1013 BUDAPEST
Hungary

Telephone +36 1 488 8100

Fax +36 1 488 8178

Contact email

  • UNDERGROUND STATION:  M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0km / 0 miles

GPS:47.498822, 19.027326

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Our accommodation(s)

All of our 250 rooms are freshly renovated and has contemporary design with local touch of Buda Castle. Choose from our Superior or Privilege Rooms to ensure your full comfort. Upgrade your standards and enjoy our Privilege services.

Our guest reviews

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  289 reviews

TripAdvisor Rating  4.0/5  115 reviews

Certificate of excellence 2022

Poor service

Customer review rating 1.5/5

Romuald Couples - Confirmed reviews ALL

I have paid price for MERCURE Hotel and have received service as IBIS Hotel. No A/C at my room. Poor breakfast service in very large and noisy restourant. Every day the hanting for products during the breakfast.

Dear Romuald P., Thank you for taking the time to tell us about your experience at the Mercure Budapest Castle Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zsombor Jávorka General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill

Nice stay

Customer review rating 4.5/5

Alia J. Couples - Confirmed reviews ALL

Hotel location is close to Metro and train. We paid for breakfast, which had sufficient variety to draw us down each morning for a week. Room was large and bed was comfortable

Dear Alia Ann J., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. It is always a pleasure to receive positive feedback. I do understand your comments regarding our bathrooms, we will consider your comments as well in the next design phase. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsombor Jávorka General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill

Good stay

Customer review rating 5.0/5

Uliana Families - Confirmed reviews ALL

Good location of the hotel, close to historic picturesque locations, easy to reach. Excellent service, delicious breakfasts. Rooms are clean, tidy, well decorated.

I would stay here again

Customer review rating 5.0/5

Yvonne A. Business - Confirmed reviews ALL

Great location, helpful staff, good food

Dear Yvonne A., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsombor Jávorka General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill

Good stay

Customer review rating 4.0/5

Tamas F. Couples - Confirmed reviews ALL

Well located hotel for the Buda side activities. Nice, relatively quiet room overlooking the back of the castle.

Nice staff and great rooms

Customer review rating 4.5/5

Matthew H. Business - Confirmed reviews ALL

Professional but friendly staff, nice food, and great room

Does what you expect from a Mercure Hotel

Customer review rating 4.0/5

Ben Couples - Confirmed reviews ALL

Nice quiet location in the Buda side of the city with excellent transport links and friendly staff, a standard purpose built hotel nothing special but inside is modern and acceptable. Bathroom did have a funky smell on arrival and the temperature of the hotel was so HOT! we had the windows open at all times.

Very nice location!

Customer review rating 5.0/5

Liviu Business - Confirmed reviews ALL

Excellent position and very good facilities!

Highly Recommend

Customer review rating 5.0/5

Karen Business - Confirmed reviews ALL

We arrived late at night and we were warmly greeted by reception. Our luggage did not arrive on time, so they took our information and alerted us when it arrived. Any question we had was answered and they also called taxis for us as well. The room was nice and the cleaning staff did a great job making sure that our room was clean.

Good

Customer review rating 3.5/5

As Couples - Confirmed reviews ALL

Great rooms, clean and well appointed. The food at the hotel could be better, the breakfast particularly is poor.

Customer review rating 5.0/5

Mh Families - Confirmed reviews ALL

Very nice place, we stayed only for a night, good breakfast

Fantastic location

TripAdvisor rating 4.0/5

Mustee25 TripAdvisor review

Great place to stay with easy access to tube and Buda castle. Staff at reception especially Bernadette very helpful. The food at the restaurant was great too especially the Hungarian cuisine. However, we were surprised that there were no tea or coffee making facilities in the room. Also waiting for my Accor points to be credited to my account.

Great location and staff

TripAdvisor rating 5.0/5

michaelsY3373UU TripAdvisor review

The location is great. Everything is within walking distance. A great mall is literally next door. The staff is amazing. They were so great that I extended my stay. Many places to eat near by and couple supermarkets less than five minute walk

Best Service/ Staff

TripAdvisor rating 5.0/5

pm891 TripAdvisor review

Location is very convenient, staff is very friendly and efficient, food is amazing, there's a coffeeshop/ bar open all day, supermarket 1min away, train and metro 3 mins away, many trams in front, malls nearby 💛💛💛

IBIS BUDAPEST CASTLE HILL

TripAdvisor rating 5.0/5

Kakour30 TripAdvisor review

The hotel is located close to the monuments of Budapest. The rooms are very nice with an exceptional decoration, exactly as shown in the web. Clean and friendly. Behind the hotel there is a big supermarket.

Excellent hotel

TripAdvisor rating 5.0/5

HerChris33 Couples - TripAdvisor review

Greatly situated hotel The breakfast is rich in variety and plentiful Staff is very friendly and ready to help and prompt A great plus is the secure underground parking garage which is a big deal in Budapest

Christmas In Budapest

TripAdvisor rating 5.0/5

narkymarky1 Couples - TripAdvisor review

Used Mercure hotels previously so new we would be fine with a few nights booked in one of their hotels. We chose castle Hill district in Buda as our base and was not disappointed. Great location, friendly staff and modern clean surrounding's. We were out everyday around Budapest so did not eat at the hotel other breakfast but the choices available for breakfast were good.

Dear Our Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi, Assistant to General Manager

Split personality

TripAdvisor rating 4.0/5

Andrew S Friends getaway - TripAdvisor review

The hotel now has a split personality being part Mercure and part Ibis. Apart from the rooms, you appear to get the same whichever you book. The bar and restaurant are shared The hotel is close to Budapest Deli for trains and Metro and is on the quieter Buda side.

Dear Andrew, We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your comment. We hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Ibis near Castle Budapest

TripAdvisor rating 4.0/5

bren53Cork Solo travel - TripAdvisor review

Stayed 2 nights in Ibis which is close to train Bus and tram in Budapest. The hotel is part of the Accor hotels which I have been using for quite a few years as they offer good accommodation at a fair price. This Ibis is one of the better Ibis with recently renovated rooms which are plenty big.

Dear Our Guest, Thank you so much for choosing Mercure Budapest Castle Hill - ibis Budapest Castle Hill during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Convenient for Budapest

TripAdvisor rating 4.0/5

johncottrell37 Couples - TripAdvisor review

The ibis Hotel Budapest Castle Hill is located in the Mercure Budapest Castle Hill with a shared reception you are allocated your room and floor depending on which brand of hotel you have booked the dining room is shared

Dear John, Thank you for your comment. We believe you like this new concept of our hotel. As you wrote it, we became a combo hotel of ibis and Mercure. We hope to welcome you back in the near future. Best regards, Eva Csongradi Guest Experience Supervisor

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