Pullman Lyon 4 stars

Customer review rating (ALL Rating) 4.8/5 3,830 reviews

Pullman Lyon - Image 1
Pullman Lyon - Image 2
Pullman Lyon - Image 3
Pullman Lyon - Image 4

Description

Hotel extras

  • In the heart of Part-Dieu, the Pullman Lyon hotel is becoming the go-to social hub.

  • Our 10,764 sq.ft. of conference areas are modular and can be booked for private events

  • PAMPA bar & restaurant bathed in light, open non-stop 7 days a week from 7am to midnight

  • Bright, spacious rooms with state-of-the-art equipment.

  • Ideal for family and friends, connecting rooms are available.

Our accommodation(s)

Book this hotel
Room 1

Discover elegant comfort with our stylish and spacious rooms, featuring crafted wood and raw materials, with warm organic notes for an authentic sense of peace.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)

Enjoy our warm and spacious executive rooms, with lounge area and sofa bed for 1 person.

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Enjoy a stay with family or friends in our family rooms. The spacious rooms include a king-size bed and lounge area with a sofa bed that sleeps 2.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Our deluxe terrace rooms are modern and user-friendly with a peaceful private terrace, in the heart of the lively La Part-Dieu district.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Our superior connecting rooms come with a double bed and two single beds, ideal for a stay with friends or family.

Max. number of persons
4

Bedding

Double bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

SUITE, 1 king-size bed and 1 double sofa bed

Our suites have been designed for warmth and relaxation, with two separate living areas for up to 4 people. The suites include a shower and bathtub.

Max. number of persons
4
Area
From 52 m² / 559 sq ft

Bedding

Queen size sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

CONNECTING FAMILY ROOM, 1 King Size bed, 1 single sofa bed and 2 single beds

Our connecting rooms for up to 5 are designed to welcome you for stays with family or friends. Our rooms have 1 King Size bed, 2 single beds, and 1 single sofa bed.

Max. number of persons
5

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

CONNECTING FAMILY ROOM, 1 King Size bed, 1 double sofa bed, and 2 single beds

Our connecting rooms for up to 6 are designed to welcome you for stays with family or friends. Our rooms have a King Size bed, two single beds and a double sofa bed.

Max. number of persons
6

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

CONNECTING FAMILY ROOM, 2 King Size beds, 1 single sofa bed and 1 double sofa bed

Our connecting rooms for up to 7 are designed to welcome you for stays with family or friends. Our rooms have two King Size beds, plus 1 double and 1 single sofa bed.

Max. number of persons
7

Bedding

Double bed(s) x2

Double sofa bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Pullman Lyon

14 place Charles Beraudier
69003 LYON
France

GPS:45.760826, 4.8582317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • LYON ST EXUPÉRY AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 168 rooms
  • 6 rooms for people with reduced mobility
  • 82 family rooms
  • 17 connecting rooms
  • 168 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter Currently unavailable

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

14 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available

Well-being

Fitness center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Volleyball

  • Nearby

Jogging track

  • Nearby

Bike rack facilities

  • Nearby

Basketball court

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 1,254 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 29.00 € 29 EUR Per day

Services & equipment

  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service

Accessibility

  • Elevators

LPA Gare de Part-Dieu Car Park

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 1,773 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft
  • Parking pricing: 34.00 € 34 EUR Per day

Services & equipment

  • Electric car recharging units 22 kVA

Security

  • Well-lit parking

Accessibility

  • Elevators

PAMPA

Enjoy elegant, gourmet dishes in the world capital of fine cuisine, with specially selected ingredients. Whether it is a one-on-one or work meeting, enjoy your meal in a friendly and intimate atmosphere.

Cooking style
French
Chef name
Timothé DEGUINGAND
Capacity
145
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Enjoy elegant, gourmet dishes in the world capital of fine cuisine, with specially selected ingredients. Whether it is a one-on-one or work meeting, enjoy your meal in a friendly and intimate atmosphere.

Book

An array of local and exotic vintages, spirits and cocktails-all assembled by our mixologist and adapted for each season. Unwind with a fresh drink in a friendly, lush setting bathed in natural light.

Great days always start with a good breakfast. Fill up on tasty and vitamin-packed treats with our delicious breakfast service, which has been adapted for your enjoyment and your health.

With the very latest tech, we offer a fitness room of over 1,615 sq.ft. in partnership with the MILLS: a personalized fitness and weight training program, immersive and smart treadmills, and upscale sound system

Our team of project managers will be in charge of organizing your entire wedding, from gathering what you need to confirming your event. We will make it a point of honor to support you and make this unique project an outstanding success

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,830 reviews

Customer review rating 4.5/5

Wayne D. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Stefano C. Families - Confirmed reviews ALL

Dear Mister c., Thank you for your kind feedback! We are delighted that you enjoyed the comfort and quietness of your room, as well as our complimentary amenities. Regarding the absence of a washbasin in the separate toilet, this was an architectural choice made during the hotel's construction. We apologize for any inconvenience this may have caused. We look forward to welcoming you back to Pullman Lyon! Best regards, Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

James C. Families - Confirmed reviews ALL

Dear Mister C., Thank you for your positive feedback regarding our location, staff, rooms, and breakfast. We are delighted to know that you had an enjoyable stay with us and appreciate your kind words. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 3.0/5

Thomas S. Couples - Confirmed reviews ALL

Dear Mister S., Thank you for sharing your feedback. We are pleased that you appreciated our convenient location, the quiet atmosphere, and the comfort of your room. However, we sincerely regret that several aspects of your stay did not meet your expectations. The cleanliness issues you mentioned, both in your room and at breakfast, are certainly not in line with our standards. We also apologize for the omelette that was never served and for the lack of attentiveness during breakfast service. Your comments have been shared with our Housekeeping and Food & Beverage teams to ensure improvements are made. We understand your disappointment regarding the value for money, particularly given these shortcomings, and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Florence - Quality Manager Pullman Lyon

Customer review rating 4.0/5

Pak K. L. Couples - Confirmed reviews ALL

Dear Mister L., Thank you for your feedback regarding your recent stay. I appreciate your comments about our location. However, I regret to hear that our team did not meet your expectations in terms of warmth and welcome. Your insights are valuable for our ongoing improvement efforts. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.0/5

Stefano C. Families - Confirmed reviews ALL

Everything it was fine, the room was really comfortable, the coffee and tea were complimentary and so were the drinks in the fridge. The only thing that puzzled me a bit was the lack of basin in the toilet quarter.

Dear Mister c., Thank you for your kind feedback! We are delighted that you enjoyed the comfort and quietness of your room, as well as our complimentary amenities. Regarding the absence of a washbasin in the separate toilet, this was an architectural choice made during the hotel's construction. We apologize for any inconvenience this may have caused. We look forward to welcoming you back to Pullman Lyon! Best regards, Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

James C. Families - Confirmed reviews ALL

Great Location, very helpful and friend staff, nice rooms and delicious breakfast!

Dear Mister C., Thank you for your positive feedback regarding our location, staff, rooms, and breakfast. We are delighted to know that you had an enjoyable stay with us and appreciate your kind words. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 3.0/5

Thomas S. Couples - Confirmed reviews ALL

The hotel is very well located and quiet. Our room was comfortable and the breakfast was OK. Check-in and check-out went smoothly. However, the price isn’t justified. Furthermore, my top sheet was dirty and had to be changed (which was done straight away) At breakfast, I’d ordered an omelette, which never arrived. The glasses were dirty (and the wooden boards for the steaks are also a cause for concern, as they already had very deep grooves). There were plenty of service staff, though they seemed a bit overwhelmed.

Dear Mister S., Thank you for sharing your feedback. We are pleased that you appreciated our convenient location, the quiet atmosphere, and the comfort of your room. However, we sincerely regret that several aspects of your stay did not meet your expectations. The cleanliness issues you mentioned, both in your room and at breakfast, are certainly not in line with our standards. We also apologize for the omelette that was never served and for the lack of attentiveness during breakfast service. Your comments have been shared with our Housekeeping and Food & Beverage teams to ensure improvements are made. We understand your disappointment regarding the value for money, particularly given these shortcomings, and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Florence - Quality Manager Pullman Lyon

Customer review rating 4.0/5

Pak K. L. Couples - Confirmed reviews ALL

Not very warm / welcoming staff. But overall fine.

Dear Mister L., Thank you for your feedback regarding your recent stay. I appreciate your comments about our location. However, I regret to hear that our team did not meet your expectations in terms of warmth and welcome. Your insights are valuable for our ongoing improvement efforts. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Glenn L. Friends - Confirmed reviews ALL

Positive

Dear Mister L., Thank you for your kind words regarding our location, service, and amenities. We are delighted to hear that you had a positive experience during your stay. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Gregory L. Couples - Confirmed reviews ALL

As above

Dear Mister L., Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our service exemplary and our location convenient. We appreciate your feedback on pricing and will take it into consideration. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Karina M. Couples - Confirmed reviews ALL

Excellent location next to train station. Walking distance to the Westfield mall. Amazing selection of restaurants around. Excellent customer service at front desk with English speaking staff. Very comfortable bed and clean room. Would love to go back.

Dear Madam M., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, the comfortable accommodations, and the attentive service provided by our team. We look forward to welcoming you back in the future. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Christina R. Couples - Confirmed reviews ALL

Very conveniently located both for city transport and the main train station; great instructions regarding access to the hotel from transport options; tasteful decor, Clarins toiletries and lovely breakfast… perfect stay!

Dear Madam R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed our decor, amenities, and breakfast offerings. Your satisfaction is our priority, and we hope to welcome you again soon. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

San L. Y. Business - Confirmed reviews ALL

We only stayed for one evening and enjoyed dinner at the restaurant. Everything was perfect. The only challenge we had was finding parking, despite the directions we were sent. We missed the middle lane because the GPS wasn't clear about it. When we got back to the correct road, we missed the parking entrance because it popped up so quickly. We did make it to the correct road, and we finally enjoyed our stay.

Dear Madam L., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your accommodations comfortable and appreciated the attentiveness of our staff. It is always rewarding to know that our guests enjoy their dining experiences. We understand that finding parking can be challenging, and we appreciate your feedback regarding the directions provided. Your comments will be useful as we continue to enhance our guest experience. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Janicke B. Families - Confirmed reviews ALL

Visited Lyon with my two adult daughters - we loved everything from the perfect location, to the spacious, quiet rooms, the comfortable beds and the luxurious breakfast.

Dear Madam B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your daughters enjoyed our location, spacious accommodations, and breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back in the future. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Lisa C. Couples - Confirmed reviews ALL

Service outstanding. Location perfect for day trip to Anncey. Room and bed wonderful.

Dear Madam C., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our outstanding service, perfect location, and the comfort of your room and bed. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Have a nice day Regards Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Carol T. T. Couples - Confirmed reviews ALL

Great location. Professional. Clean. Nice location to go out for food options

Dear Madam T., Thank you for your kind words regarding our location, cleanliness, and professionalism. We are pleased to hear that you enjoyed the food options nearby. Your feedback is valuable to us, and we look forward to welcoming you back in the future. Have a nide day Regards Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Hong Y. C. Friends - Confirmed reviews ALL

We had a pleasant stay at Pullman Lyon. The room was very clean and comfortable overall. However, the mattress padding was too soft for our preference, which affected our sleeping comfort. We also experienced a minor issue with some of the room lights, but the hotel staff responded promptly and resolved it the following day. We appreciated their attentive service and enjoyed our stay overall.

Dear Madam C., Thank you for your feedback regarding your recent stay at Pullman Lyon. We are pleased to hear that you found our location convenient and our staff friendly, contributing to a comfortable experience. We acknowledge your comments about the mattress padding and the minor lighting issue. While we strive to cater to a variety of preferences, we appreciate your input as it helps us improve our offerings. We are glad our team was able to assist you promptly during your stay. Have a nice day Regards Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Berchmans G. Couples - Confirmed reviews ALL

The hotel offers a very personal relaxed experience to the client. No pretension just great personal service. This hotel puts the client to the fore.

Dear Mister G., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our location and the personal service provided by our team. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Have a nice day Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.0/5

Daniel T. Couples - Confirmed reviews ALL

Hotel was great but room very stuffy

Dear Mister T., Thank you for your positive feedback regarding our hotel's location. I appreciate your comment about the room's stuffiness and will take it into consideration for future enhancements, as we strive to provide optimal comfort for our guests. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Benjamin T. Solo - Confirmed reviews ALL

Comfortable, classy, good value

Dear MIster T., Thank you for your kind words regarding your recent stay at Pullman Lyon. We are delighted to hear that you found our hotel comfortable and classy, and that you felt it offered good value. Your satisfaction is our priority. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Glyn M. Couples - Confirmed reviews ALL

From the minute we arrived, we felt well looked after and like we mattered. The room we were given was excellent and the location to the railway station was a bonus.

Dear Mister M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you felt well looked after by our staff and enjoyed your excellent room as well as our convenient location. Your feedback is truly appreciated. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Stylianos T. Couples - Confirmed reviews ALL

The room, staff and over experience was fantastic. The only downside is if you have a car or other vehicle and you have to take off and carry luggage. Other than that great!

Dear Mister T., Thank you for your positive feedback regarding your experience at our hotel. I appreciate your kind words about our staff and facilities. I understand the inconvenience related to luggage handling and will take your comments into consideration for future improvements. We look forward to welcoming you soon Sincerely Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Francoise S. Families - Confirmed reviews ALL

What can I say when the staff has already arranged my room before the official check-in time, knowing my habits and preferences as a regular guest? This level of personal attention and care is truly appreciated. I can only express my sincere gratitude for making every stay feel so welcoming and special.

Dear Madam S., Thank you for taking the time to share your kind words regarding your recent stay at Pullman Lyon. It is always a pleasure to welcome you back, and I am delighted to hear that our team's attentiveness and respect have consistently met your expectations. Your appreciation of our efforts to accommodate your preferences and arrange your room ahead of the official check-in time is truly valued. We aim to provide a personalized experience for all our guests, and it is gratifying to know that this has made your stays feel special. We look forward to welcoming you again soon. Sincerely Florence - Quality Manager Pullman Lyon

Other web-users rate our hotel

  • 2,103 reviews 9.2/10 Location
  • 2,837 reviews 9.1/10 Room
  • 3,333 reviews 9.4/10 Service
  • 23 reviews 8.3/10 WiFi
  • 1,758 reviews 9.2/10 Comfort
  • 1,265 reviews 9.2/10 Breakfast
  • 1,062 reviews 9.7/10 Vibe
  • 765 reviews 8.2/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Lyon Hotels