Grand Mercure Bangkok Atrium 5 stars

Name: Grand Mercure Bangkok Atrium - ALL
Address: 1880 New Phetchaburi Road, Bangkapi, Huay Kwang, BANGKOK, 10310, TH
Telephone: +6627182000
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 3,096 reviews

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1880 New Phetchaburi Road, Bangkapi, Huay Kwang, 10310 BANGKOK, Thailand

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Grand Mercure Bangkok Atrium

Premium hotel for business and leisure

Grand Mercure Bangkok Atrium is located in the heart of the city and has easy access to the best of Bangkok, whether for business or pleasure. Located in Phetchaburi with easy access to the expressway, Airports and MRT, this grand hotel offers a variety of different room types over its 23 stories.
Guests can enjoy the many facilities, including Benihana, the iconic Japanese steakhouse, Public our all-day dining and the Gym, Swimming pool, and Pool bar, all delivered with our heartfelt Thai service.

Experience 5-star luxury at Grand Mercure Bangkok Atrium, where elegant rooms with stunning city views meet world-class amenities. Savour award-winning dining and explore Bangkok with ease from our prime location near Asoke and Phetchaburi MRT stations. Located near Asoke and Phetchaburi MRT, Grand Mercure Bangkok Atrium is your gateway to an unforgettable city escape. Stay in stylish rooms with city views, savour exquisite dining, and return to unmatched relaxation after exploring Bangkok's iconic.

City hotel in the heart of Bangkok, conveniently located near shopping centres, business districts, MRT stations and popular attractions including Terminal 21, CentralWorld and local cultural landmarks.

Please join us at Grand Mercure Bangkok Atrium, where timeless Thai elegance meets modern sophistication, savour exceptional dining, and enjoy our state-of-the-art event spaces crafted to inspire both business and leisure.
Jon Warmington, General Manager

Jon WARMINGTON, Hotel Management

Hotel extras

7 minutes, walk to MRT Phetchaburi & Airport Rail Link Makkasan
Just 10 minutes from Sukhumvit, Rama 9 & Platinum Shopping Mall
Book Executive Rooms & Suites for exclusive lounge access
Experience authentic teppanyaki & sushi at Benihana
Outdoor swimming pool & fitness centre with steam and sauna facilities

Our accommodation(s)

Room

Superior Room with 1 King Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room with 2 Twin Beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Room

Skyline Room with 1 kingsize bed, high floor

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Deluxe Room with 1 King Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Deluxe Room with 2 Twin Beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Twin bed(s)
Views: City View

See availabilities

Room

Corner Room with 1 King Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Executive Room with 1 King Bed, Executive Lounge Access

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Executive Room with 2 Twin Beds, Executive Lounge Access

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Suite

Corner Suite with 1 King Bed, Executive Lounge Access

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Executive Suite with 1 King Bed, Executive Lounge Access

4 pers. max
84 m² / 904 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Grand Executive Suite with 1 King Bed, Executive Lounge Access

4 pers. max
129 m² / 1388 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room with 1 King Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room with 2 Twin Beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.7475, 100.57027

+66 2 718 2000

Railway station
Highway exit
Ferries
Airport

ITALTHAI PIER

Ferries

Access: 800 m / 0.5 mi 7 min walk / 10 min drive

ASOK PIER

Ferries

Access: 900 m / 0.559 mi 13 min walk / 15 min drive

SIRAT EXPRESS RAMA9

Highway exit

Access: 8.05 km / 5 mi 1 hrs 39 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

DONMUEANG INTERNATIONAL AIRPORT

Airport

Access: 22 km / 13.67 mi 5 hrs walk / 22 min drive

MAKKASAN STATION - AIRPORT RAIL LINK

Railway station

Access: 800 km / 0.497 mi 10 min walk / 5 min drive

Shuttle

Shuttle scheduled

RCA (ROYAL CITY AVENUE)

Opera/symphony/concert hall

Access: 1.3 km / 0.808 mi 16 min walk / 8 min drive

KAMTHIENG HOUSE

Museums

Access: 2 km / 1.243 mi 27 min walk / 10 min drive

THAILAND CULTURAL CENTRE

Opera/symphony/concert hall

Access: 3.1 km / 1.926 mi 42 min walk / 10 min drive

IMPACT ARENA, EXHIBITION AND CONVENTION CENTER

Opera/symphony/concert hall

Access: 23 km / 14.29 mi 5 hrs walk / 25 min drive

BENJAKITTI PARK

Park

Access: 3.8 km / 2.361 mi 50 min walk / 20 min drive

PHETCHABURI ROAD

Restaurant and cafe district

Access: 100 m / 0.1 mi 1 min walk / 1 min drive

ASOKE

Restaurant and cafe district

Access: 1 km / 0.621 mi 10 min walk / 4 min drive

CENTRAL RAMA9

Shopping centre/mall

Access: 1.9 km / 1.18 mi 25 min walk / 9 min drive

TERMINAL21 ASOK

Shopping centre/mall

Access: 2.3 km / 1.429 mi 30 min walk / 15 min drive

Shuttle

Shuttle scheduled

EMPORIUM

Shopping district

Access: 2.4 km / 1.491 mi 34 min walk / 20 min drive

SOI COWBOY

Bar

Access: 2.6 km / 1.616 mi 28 min walk / 13 min drive

EMQUARTIER

Shopping district

Access: 2.8 km / 1.74 mi 25 min walk / 18 min drive

NANA

Restaurant and cafe district

Access: 3 km / 1.864 mi 40 min walk / 10 min drive

PLATINUM FASHION MALL

Shopping centre/mall

Access: 3.3 km / 2.05 mi 13 min drive

Shuttle

Additional charge

Shuttle on call

EMSPHERE

Shopping district

Access: 3.6 km / 2.237 mi 30 min walk / 22 min drive

CENTRALWORLD

Shopping centre/mall

Access: 4.1 km / 2.548 mi 49 min walk / 17 min drive

MBK CENTER

Shopping centre/mall

Access: 6.3 km / 3.915 mi 1 hrs walk / 20 min drive

SUKHUMVIT

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Bar
Meeting rooms
Room service

BENIHANA

Enjoy live teppanyaki performances, premium Wagyu, fresh seafood, and handcrafted sushi — all served in a vibrant, theatrical dining experience at Grand Mercure Bangkok Atrium.

PUBLIC

Experience the best of international food at Public all-day dining with specialty Indian curries to super tasty thalis and tandoori delights. Choose from our selection of Western and Asian cuisine at our variety of cooking stations.

In Room Dining

POOL BAR

The ultimate rooftop spot to relax, Choose from our varierty of light bites along with smoothies, fresh fruit juices, nibbles and more.

THE LOBBY BAR

The Lobby Bar is Bangkok's chic new coffee and dining spot, serving brunch, burgers, premium coffee, and refreshing drinks in a stylish urban setting.

Meetings & Events

Number of Meeting Room: 15
Surface of the largest room: 310 m² / 3337 sq ft
Maximum seats capacity: 304
Maximum capacity for banquets: 200

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 3,096 reviews

Areerat A. Families - 8/20/2026 Confirmed reviews ALL

Dear Ms. A., Thank you for sharing your concern. We sincerely regret the distress caused by the disappearance of your personal belongings during your stay. Please be assured that we took your complaint very seriously and conducted a thorough investigation into the matter. We carefully reviewed the information available to us and followed up with the relevant departments and team members who had access to the room. After completing our investigation, we were unable to find any evidence confirming that the missing belongings were taken by a member of our housekeeping team. We also found no information during our review that would allow us to establish what happened to the items. We would like to assure you that your concern was investigated carefully and objectively, and that we did not simply dismiss the matter. The trust and security of our guests are extremely important to us, and we take any concern regarding personal belongings very seriously. We are truly sorry for the concern and inconvenience this situation has caused you, and we appreciate you bringing this matter to our attention. Kind regards, Patcharaporn Crutmuang Guest Experience Manager

Amol G. Business - 8/19/2026 Confirmed reviews ALL

Dear Mr. Amol G., Thank you for your wonderful feedback. We are truly delighted to know that you had an extremely comfortable stay and experienced our warm hospitality. It is always a pleasure to know that our team was able to make your stay comfortable and welcoming. Your kind words are greatly appreciated and will be shared with our team as wonderful encouragement. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Jean E. Couples - 8/18/2026 Confirmed reviews ALL

Dear Khun Onanong, I would like to thank you for your initial assistance to ensure a smooth welcome experience at the Grand Mercure Bangkok Atrium. Overall, my stay went well, but my exit left a bitter taste in my mouth. I rarely complain as I am a GM myself and an ex-Accor team member who takes pride in the Heartist way. Last night around 20:30, I asked reception for a bucket of ice and inquired about ordering food with my explorer rate discount applied since I hadn't left a deposit. The receptionist assured me twice that in-room dining would apply the discount and I could pay directly. However, the bill delivered with my order did not include the discount. The room service attendant informed me that discounts do not apply to in-room dining. A supervisor then called it a mistake and suggested I go downstairs to pay. While eating, the Duty Manager, Khun Sanrak, called and insisted I pay full price despite the receptionist's mistake. His tone changed, and by principle, I refused to pay full price and returned the food. This morning at 6:15 AM, the morning Duty Manager, Khun Bella, was much more compassionate and respectful during check-out and applied a 30% discount to one of the items. Paying is not the issue, but if my team makes a mistake, I do not expect the guest to pay for it. I do not require any recovery, but please consider coaching your Duty Managers on how to communicate with customers, leading with composure, calmness, and respect.

Dear Mr. Jean E. Thank you for sharing your detailed feedback. Please accept our sincere apologies for the way your in-room dining request and departure were handled. We are truly sorry that this situation left a bitter impression at the end of what was otherwise a pleasant stay. We sincerely regret the inconsistency in the information provided regarding the Explorer rate discount and the way the matter was subsequently handled. We understand your disappointment and take your feedback very seriously. We will use your comments as an opportunity to improve our communication, service approach, and overall guest handling. We truly appreciate your recognition of Khun Bella’s professional and compassionate approach during your departure. We are pleased to know that her care and understanding made a positive difference, and we will be happy to share your kind words with her. As a former Accor team member, your feedback carries particular meaning for us. We sincerely appreciate your candid and constructive comments and will take them to heart as we continue to improve. Your feedback is a valuable reminder of the importance of living the Heartist spirit through every guest interaction. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Yibin H. Solo - 8/18/2026 Confirmed reviews ALL

Dear Mr. Yibin H., Thank you very much for taking the time to share such wonderful feedback with us. We are truly delighted to know that you enjoyed your experience at our Executive Lounge and were impressed by the professionalism and warm hospitality of our team. Your kind words, particularly your recognition of our colleagues and the cleanliness of your room, mean a great deal to us. We will be very pleased to share your compliments with the team as encouragement and motivation to continue delivering the high standards of service we strive for. Thank you once again for your generous support and for considering us a role model for the Mercure brand. It is a great honour to receive such positive recognition, and we sincerely look forward to welcoming you back to Grand Mercure Bangkok Atrium for another memorable stay. Warmest regards, Patcharaporn Crutmuang Guest Experience Manager

Arun K. M. Families - 8/18/2026 Confirmed reviews ALL

Dear Mr. Arun K. M., Thank you very much for your excellent feedback. We are delighted to know that you enjoyed your stay and found our location convenient for your visit to Bangkok. Your kind words are greatly appreciated and are a wonderful encouragement to our team. We look forward to welcoming you back to Grand Mercure Bangkok Atrium for another enjoyable stay. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Web-users rating

Other web-users rate our hotel

1,419 reviews 7.4/10 Location
2,522 reviews 7.3/10 Room
3,519 reviews 8.7/10 Service
37 reviews 8.1/10 WiFi
1,024 reviews 7/10 Cleanliness
997 reviews 7.9/10 Breakfast
171 reviews 9/10 Bar
6 reviews 10/10 Sustainability

228 reviews 7.3/10 Location
426 reviews 7/10 Room
463 reviews 8.5/10 Service
5 reviews 6.9/10 WiFi
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165 reviews 7.7/10 Breakfast
41 reviews 9.2/10 Wellness Area

150 reviews 7.1/10 Location
261 reviews 6.6/10 Room
335 reviews 8/10 Service
5 reviews 6.8/10 WiFi
129 reviews 6.4/10 Food
127 reviews 7.9/10 Breakfast
119 reviews 6.7/10 Cleanliness
112 reviews 5.7/10 Comfort

158 reviews 6.8/10 Location
309 reviews 7.6/10 Room
315 reviews 8.8/10 Service
6 reviews 6.6/10 WiFi
153 reviews 6.7/10 Amenities
114 reviews 7.2/10 Cleanliness
99 reviews 6.7/10 Breakfast
41 reviews 9/10 Wellness Area

64 reviews 7.3/10 Location
148 reviews 6.9/10 Room
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62 reviews 5.2/10 Vibe
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10 reviews 9.1/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Grand Mercure Bangkok Atrium offers a variety of stylish accommodations:

Superior Room with 1 King Bed or 2 Twin Beds
Skyline Room with 1 kingsize bed (high floor)
Deluxe Room with 1 King Bed or 2 Twin Beds
Corner Room with 1 King Bed
Executive Room with 1 King Bed or 2 Twin Beds (lounge access)
Corner Suite, Executive Suite, and Grand Executive Suite

Our Executive rooms and Suites are perfect for business travelers, while our spacious suites and connecting rooms cater to families.

What services and amenities are available?

Grand Mercure Bangkok Atrium offers a wide range of amenities:

Free Wi-Fi and high-speed internet for an additional fee
Private indoor parking with 318 spaces
International breakfast buffet at Public
Air conditioning and LED TVs in all rooms
Wheelchair accessible facilities and rooms
Outdoor unheated pool and Pool Bar
Anya Spa and Fitness center with sauna
Benihana Japanese steakhouse and The Lobby Bar
Concierge, laundry services, and airport shuttle for an additional fee
15 meeting rooms and wedding venues

What dining options are available?

Grand Mercure Bangkok Atrium offers several dining experiences:

Benihana: Japanese teppanyaki and sushi, open daily from 12:00 PM to 10:00 PM.
Public: International all-day dining featuring Indian curries and Asian cuisine.
The Lobby Bar: Artisan salads and sandwiches.
Pool Bar: Light bites and fresh juices on the rooftop.
In Room Dining: International cuisine available for your comfort.

We provide breakfast buffets, children's menus, and vegetarian or halal options.

What are the check-in and check-out times?

At Grand Mercure Bangkok Atrium, check-in is available from 02:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Bangkok Atrium regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.