Mövenpick Hotel Sukhumvit 15 Bangkok 5 stars

Customer review rating (ALL Rating) 4.2/5 1,235 reviews

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Mövenpick Hotel Sukhumvit 15 Bangkok - Image 1
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Mövenpick Hotel Sukhumvit 15 Bangkok - Image 4
Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Oasis in the heart of the business and commercial district

  • Complimentary Tuk Tuk service to Asoke BTS and Sukhumvit MRT station every 30 minutes

  • Rooftop pool and Rainforest rooftop bar

  • Daily chocolate hour at LELAWADEE RESTAURANT during 4 - 5 PM.

  • Intimate meetings with a customized package and flexible terms.

Our accommodation(s)

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Room 1

Hotel location

Mövenpick Hotel Sukhumvit 15 Bangkok

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 BANGKOK
Thailand

GPS:13.742416, 100.55854

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LELAWADEE RESTAURANT

Lelawadee offers an exquisite blend of traditional Thai flavors and intl cuisine, featuring fresh, locally sourced ingredients. Perfect for both casual dining and special occasions. The restaurant is known for its warm ambiance and attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,235 reviews

Customer review rating 3.0/5

Emma L. B. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share such detailed feedback following your stay with us. We are delighted to hear that you enjoyed our convenient location, clean rooms, friendly service, fruit platter, Executive Lounge offerings, and rooftop pool area. It is also wonderful to know that, overall, you had a pleasant stay with us. At the same time, we sincerely apologize for the inconvenience and frustration caused by the outstanding security deposit hold on your credit card. We fully understand your concern, The amount will be automatically released and returned to the guest’s account after check-out, subject to the bank’s processing time. We also appreciate your comments regarding the breakfast buffet, crowd levels, and replenishment of food items toward the end of service. Your observations are valuable, and we will share them with the relevant teams for further review and improvement. Please accept our sincere apologies for the inconvenience you experienced. We truly value your feedback and hope to have the opportunity to restore your confidence and provide you with a much smoother experience on your next visit. Kind regards, Jay Sudhakaran General Manager

Customer review rating 1.0/5

Tanika C. Families - Confirmed reviews ALL

Dear Tanika C., Thank you for taking the time to share your detailed feedback. We sincerely regret that your stay did not meet your expectations, particularly as an ALL Accor Gold member and Explorer member. Please accept our sincere apologies for the shortcomings you experienced, including the absence of the expected welcome amenity, the repeated need to request your Explorer discount, and the inconvenience regarding the welcome drinks due to the weather conditions affecting our rooftop bar. We also deeply regret the delay with your laundry and understand how frustrating it must have been to receive repeated assurances that it would be ready “in ten more minutes.” We are equally concerned to hear about the limited availability of menu items and, most importantly, the unpleasant mould/mildew smell in your room and hallway. This is certainly not the environment or level of comfort we aim to provide, and your comments regarding the hotel's standards are taken very seriously. Your feedback has been shared with the relevant department heads and management team for thorough review and corrective action. We sincerely apologize that our service and facilities did not deliver the experience you expected from a five-star hotel. We truly value your loyalty to ALL Accor and regret that this experience has affected your confidence in our hotel. We hope you will allow us an opportunity in the future to restore your trust and provide the attentive, comfortable, and consistent experience you deserve. Warm regards, Jay Sudhakaran General Manager

Customer review rating 5.0/5

Supitchaya P. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share such a wonderful and detailed review of your recent stay at Mövenpick Hotel Sukhumvit 15 Bangkok. We are delighted to hear that you had a lovely stay and that the upgrade to our Junior Suite made your experience even more enjoyable. It is especially heartwarming to know that our team made you feel welcomed and well cared for throughout your visit. We will be sure to share your kind compliments with the lady who assisted you during check-in on Wednesday, 5 August, as well as with the rest of our team. We are certain she will be very pleased to know that her warm and helpful service made such a positive impression. It is also wonderful to hear that you enjoyed our breakfast and appreciated the efficient service despite the hotel being busy. We are pleased that our complimentary tuk-tuk service added convenience to your stay and helped you explore the Sukhumvit area with ease. Thank you as well for your kind comments regarding the cleanliness, comfort, and maintenance of the hotel. We are sorry you did not get the opportunity to experience our Chocolate Hour this time, but we certainly hope you will join us for it during your next visit! Your kind words are a great encouragement to the entire team, and we truly appreciate your recommendation. We look forward to welcoming you back to Mövenpick Hotel Sukhumvit 15 Bangkok and making your next stay just as enjoyable, if not even more memorable. Sincerely, Jay Sudhakaran General Manager

Customer review rating 4.5/5

Rok M. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your kind feedback with us. We are delighted to hear that you had such an enjoyable stay, even if it was only for one night before your flight. It is especially rewarding to know that you found your experience with us to be memorable and that our hotel exceeded your expectations. Your kind words about our friendly team and your wish to have stayed longer mean a great deal to us. We are truly honored by your compliments and are grateful that we had the opportunity to be part of your Bangkok trip. We sincerely look forward to welcoming you back for a longer stay in the future, so you can enjoy even more of what our hotel has to offer. Sincerely, Jay Sudhakaran General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Other web-users rate our hotel

  • 1,856 reviews 9/10 Location
  • 2,281 reviews 6.8/10 Room
  • 3,391 reviews 9/10 Service
  • 51 reviews 4.2/10 WiFi
  • 1,109 reviews 8.1/10 Breakfast
  • 1,008 reviews 6.7/10 Cleanliness
  • 273 reviews 8.5/10 Bar
  • 7 reviews 4.3/10 Beach

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