Mövenpick Hotel Sukhumvit 15 Bangkok 5 stars

Customer review rating (ALL Rating) 4.2/5 1,464 reviews

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Mövenpick Hotel Sukhumvit 15 Bangkok - Image 1
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Mövenpick Hotel Sukhumvit 15 Bangkok - Image 4
Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Oasis in the heart of the business and commercial district

  • Complimentary Tuk Tuk service to Asoke BTS and Sukhumvit MRT station every 30 minutes

  • Rooftop pool and Rainforest rooftop bar

  • Daily chocolate hour at LELAWADEE RESTAURANT during 4 - 5 PM.

  • Intimate meetings with a customized package and flexible terms.

Our accommodation(s)

Hotel location

Mövenpick Hotel Sukhumvit 15 Bangkok

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 BANGKOK
Thailand

GPS:13.742416, 100.55854

Telephone
Fax +66 2 119 3119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LELAWADEE RESTAURANT

Lelawadee offers an exquisite blend of traditional Thai flavors and intl cuisine, featuring fresh, locally sourced ingredients. Perfect for both casual dining and special occasions. The restaurant is known for its warm ambiance and attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,464 reviews

Customer review rating 3.0/5

Loreto L. M. Families - Confirmed reviews ALL

The overall experience was okay. The staff that greeted us was okay. They did help us with out bags/belongings and got us to our rooms. However, getting into the room, the door knob was hard to get into. It was defective as I had to have a staff open it for me and if was a pain to do it the whole trip. We got upgraded to the Executive king bed room but it seemed like all rooms were the same size. It was quite humid in the room even with the A/C on. The drain in the shower didnt work as well as it flooded while we took a shower. The TV’s software is outdated as there are no apps available to watch on it. The breakfast was reviewed good but it was just okay. They obviously needed training in making a proper omelette. Not much selection and the staff are also under trained in customer service or just didn’t understand the requests due to language barrier. My wife wanted something that another person had and she was told to do it herself. Also, my wife had to ask twice for her drink at the lounge because she saw the lady not making her drink the first time she asked. We did like that we could get water whenever we would ask for them to the room. The room was right next to the road so it can get loud from the traffic. The only good thing is that we have a toddler and we have our white noise on that drowned out the noise.

Dear Loreto L. M., Thank you for taking the time to share your detailed feedback following your recent stay with us. While we are pleased to hear that our team assisted you with your luggage upon arrival and that you appreciated the availability of bottled water delivered to your room, we are truly sorry to learn that several aspects of your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the defective door handle, the shower drainage issue, and the humidity you experienced in the room. These matters are certainly not representative of the standards we aim to provide, and your comments have been shared with our engineering and maintenance teams so they can review and address them promptly. We also regret that your experience at breakfast and in the lounge did not meet your expectations. Your feedback regarding the service, food preparation, and communication with our team is very important to us and has been shared with the relevant department heads for further review and training. Providing attentive and welcoming service to all our guests is a priority, and we are sorry that this was not consistently reflected during your visit. Thank you as well for highlighting the areas you appreciated, including the assistance from our team and the convenience of having water delivered to your room. Feedback such as yours is invaluable as it helps us identify areas where we need to improve. We truly hope to have the opportunity to welcome you and your family back in the future and provide you with a much more comfortable and seamless experience. Sincerely, Jay Sudhakaran General Manager

Customer review rating 3.5/5

Robert E. Couples - Confirmed reviews ALL

Fridge in room didn't work properly, not cold and AC wasn't cold enough

Dear Robert E., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the refrigerator and the air conditioning in your room. We understand how important these facilities are for a comfortable stay, and we regret that they did not function as expected during your visit. Please be assured that your comments have been shared with our engineering team so that the equipment can be inspected and addressed promptly. We truly appreciate you bringing this to our attention and hope we will have the opportunity to welcome you back in the future for a more comfortable experience. Sincerely, Jay Sudhakaran General Manager

Customer review rating 4.5/5

Alexander D. M. Solo - Confirmed reviews ALL

Great hotel. Excellent service. Excellent ALL Benefits

Dear Alexander D. M., Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your stay and that our service and benefits met your expectations. Your kind words mean a lot to our team and motivate us to continue delivering excellent experiences for our guests. We look forward to welcoming you back for another wonderful stay in the near future. Sincerely, Jay Sudhakaran General Manager

Customer review rating 5.0/5

Paramate C. Friends - Confirmed reviews ALL

Hotel is good location. Staffs are very friendly. It is good service than previous stay. I am very impressed than my previous stay. It is perfect stay for my pre-birthday celebration. My room is prepare about my pre-birthday and welcome amenities with cake. I love it . Thank you very much for all of you. Your hotel is easy to access by hotel shuttle bus. The food is very good in the evening cocktail. Thank you very much for room upgrade to Executive Suites.

Dear Paramate C., Thank you very much for sharing your delightful feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed your pre-birthday celebration at our hotel and that the room preparation, welcome amenities, and cake made your stay even more special. It is wonderful to know that the Executive Suite upgrade, friendly staff, convenient shuttle service, and evening cocktail offerings all contributed to an unforgettable experience. Your kind words and recognition mean a lot to our entire team, and we will be sure to share your appreciation with everyone involved. We look forward to welcoming you back for many more memorable stays and celebrations in the future. Sincerely, Jay Sudhakaran General Manager

Customer review rating 5.0/5

Robert L. Couples - Confirmed reviews ALL

Great value, excellent location, good executive lounge, wonderful staff and service.

Dear Robert L., Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed our value, convenient location, executive lounge, and the service provided by our team. Your positive comments are truly appreciated and serve as great motivation for us to continue delivering excellent experiences to our guests. We look forward to welcoming you back on your next visit. Sincerely, Jay Sudhakaran General Manager

Other web-users rate our hotel

  • 1,914 reviews 9.1/10 Location
  • 2,334 reviews 6.8/10 Room
  • 3,351 reviews 8.9/10 Service
  • 59 reviews 6.1/10 WiFi
  • 1,066 reviews 7.9/10 Breakfast
  • 1,038 reviews 6.7/10 Cleanliness
  • 262 reviews 8.3/10 Bar

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