TRIBE Living Bangkok Sukhumvit 39 4 stars

Customer review rating (ALL Rating) 4.5/5 910 reviews

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Description

Hotel extras

  • Walking distance to local transport - Phrom Phong BTS Skytrain

  • Discover the variety of our dining venues, Grab&Go, TRIBE Table and Taco Hachi

  • Family Suites are available which also allow the entire family to enjoy quality time together

  • A range of leisure facilities as pool, gym and Onsen spa

  • Prime location, close to popular landmarks, EM District shopping and entertainment venues

Our accommodation(s)

Hotel location

TRIBE Living Bangkok Sukhumvit 39

122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana
10110 BANGKOK
Thailand

GPS:13.73716, 100.5709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  910 reviews

Customer review rating 0.5/5

Xuanfeng Z. Friends - Confirmed reviews ALL

not much benefit for even a platinum member, just to upgrade one level, while the room is not much different, but only has the kitchen, which we don't need at all. The shower was not good, smelled really bad, was really bad experience.

Dear Xuanfeng Z., I’m really sorry to hear that your stay didn’t meet expectations. We strive to provide a comfortable environment, and I regret that the room’s condition and size fell short for you. As a valued platinum member, your feedback about the upgrade is important, and I’ll be sure to share your thoughts with our team, and to train our front office team on this point. Regarding the shower issue, that’s certainly not the experience we aim for, and I appreciate you bringing it to our attention. Thank you for your comments, and I would hope you might reconsider staying with us in the future. Kindest regards, Jakub Piwowarski - General Manager TRIBE Living Bangkok Sukhumvit 39

Customer review rating 3.0/5

Yi J. K. Families - Confirmed reviews ALL

There were many small cockroaches in the room.

Dear Yi J. K., I’m really sorry to hear about your experience with pests during your stay. We take cleanliness seriously and will certainly address this matter with our housekeeping team to ensure our standards are upheld. I have also already contacted our pest control company to resolve this problem as soon as possible. Once again, my apologies for the experience and I hope we can serve you better in the future. Kindest regards, Jakub Piwowarski - General Manager TRIBE Living Bangkok Sukhumvit 39

Customer review rating 3.0/5

Craig N. G. Friends - Confirmed reviews ALL

This hotel should be nice but it feels like a nice façade on a cheap hotel and it‘s not really a low price. Positives- Comfortable bed, nicely sized room and equipped gym. The shuttle service is also helpful but would be more useful if it also made a stop at Sukhumvit station in Asoke. Negatives- so many things turned me off this hotel Beautiful pool that is covered in pigeon shit with missing tiles off what looks like it should have been a pool bar- it looks tacky. Allowing smoking anywhere at the poolside is also unpleasant. Well equipped gym, but often no towels and no way to call for them without going all the way down to reception and back. The staff in the onsen were rude and unhelpful with this, despite 6 staff in there doing nothing, they weren’t willing to call reception. I understand they may be a separate business but it is inside the hotel and reflects on the hotel. The onsen- I was excited to try the onsen and spa, but the staff came across so unprofessional (I could hear loud screaming and carrying on from the gym) that I decided to spend my money elsewhere. Why would I use a spa service where the adult women act like high school girls. I couldn‘t charge my meal at Taco Hachi to my room, so missed getting accor points for eating at a restaurant onsite. How do I get these points credited? Upgrade- When I asked about this at check-in, I was told I‘m meant to request an upgrade when I book, this does not make sense. As per the accor plus program it states that you can request an upgrade at check-in. We were upgraded due to room availability, but I‘m confused as to how upgrades work with accor plus now. The room- The shower was either burning hot or freezing cold. We advised reception but it wasn‘t resolved. Even when turning the shower tap 1/3 of the way to cold it was still burning hot. I gave up and had cold showers, I expect better from an accor hotel. Overall the negatives outweighed the positives at this hotel, it really has made me question whether there is a point paying for accor plus.

Dear Craig, Thank you for sharing your thoughts with us. I'm genuinely sorry to hear about your experience during your stay. We aim to provide a comfortable and enjoyable environment, and it seems we fell short in several areas. I have noted your points and will be working with the team on improvements. With regards to the gym towels, we are actively working on a resolution to this service, and I am confident this will get this sorted soonest. And as it comes to the pigeons, I am exploring options how we can protect the higher floors and in particular the window frames, where the birds like to reside, especially during this time of the year. I also understand the challenges that come with smoking guests. We have designated smoking areas, and I will discuss with the team to be more strict with enforcing of our policies. With regards to the service at the onsen, let me please have a chat with them. While the hotel is not directly managing the spa services, we are in close contact with the team and I am sure they will appreciate the feedback and work on improvements. Regarding the upgrade process, I understand the confusion, and I’ll make sure this is clarified for future guests. Guests are absolutely encouraged to request for an upgrade upon check-in, and I am frankly surprised to read that any of our reception team members would say otherwise. TacoHachi is an integral part of the hotel and charging expenses to the room is not an issue, as long as there is a credit card guarantee or deposit delivered upon check-in. That might have been missed on this occasion, but I would imagine that the team would have informed about that. Let me follow up on this, and I will see if we can support you in crediting the missing points to your account. Last but not least, as for your shower, I’m sorry to hear it wasn't functioning properly. I understand during your stay occupancy was high and the team might have missed the opportunity to rectify it on time, but I will surely follow up with our team to improve on this moving forward. Once again, I would like to sincerely apologize for the experience. As I mentioned above, I will double check with my team about crediting points for your dinner at TacoHachi, and I will add a few more points as an apology for us having missed the mark on this occasion. My team and I appreciate the feedback, and I'd hope you consider giving us another chance in the future. Kindest regards, Jakub Piwowarski - General Manager TRIBE Living Bangkok Sukhumvit 39

Customer review rating 4.5/5

Naval K. Couples - Confirmed reviews ALL

Enjoyed a very comfortable stay, and the hospitality and great selection of food at the breakfast. Bed was super comfy so could have a peaceful & relaxing sleep as well.

Dear Naval K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, modern amenities, and the comfort of our beds. Your appreciation for our hospitality and breakfast selection is truly valued. Wichit Wandee (Max) Executive Assistant Manager Tribe Living Bangkok Sukhumvit 39

Customer review rating 5.0/5

Charnita D. L. Solo - Confirmed reviews ALL

I was in a solo trip for 4 days 3 nights, Tribe Living is located in a Perfect location. They have super comfy rooms with all the kitchen equipments! Good coffee, and the shuttle service to EmQuartier is my favorite 🤩

Dear Chanrnita, Warm greetings from Tribe Living Bangkok Sukhumvit 39, and thank you very much for sharing your wonderful review with us. We are delighted to hear that you had an amazing solo stay with us and found our location convenient for your trip. It is great to know that you enjoyed the comfort of our rooms, the in-room kitchen equipment, as well as our coffee offerings. We are especially happy that our shuttle service to EmQuartier became one of your favorite highlights 🤩 Your kind feedback truly means a lot to our team and serves as great encouragement for us to continue delivering memorable experiences. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back again on your next visit to Bangkok. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Other web-users rate our hotel

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