TRIBE Living Bangkok Sukhumvit 39 4 stars

Customer review rating (ALL Rating) 4.5/5 837 reviews

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TRIBE Living Bangkok Sukhumvit 39 - Image 1
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122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to local transport - Phrom Phong BTS Skytrain

  • Discover the variety of our dining venues, Grab&Go, TRIBE Table and Taco Hachi

  • Family Suites are available which also allow the entire family to enjoy quality time together

  • A range of leisure facilities as pool, gym and Onsen spa

  • Prime location, close to popular landmarks, EM District shopping and entertainment venues

Our accommodation(s)

Hotel location

TRIBE Living Bangkok Sukhumvit 39

122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana
10110 BANGKOK
Thailand

GPS:13.73716, 100.5709

Telephone
Fax +66 2 261 3939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  837 reviews

Customer review rating 4.0/5

Chan H. S. Solo - Confirmed reviews ALL

Very functional and pleasant

Dear Chan H. S., Thank you for taking the time to share your positive experience. We are delighted to hear that you found our location convenient, appreciated the cleanliness of our rooms, and enjoyed our gym facilities. Your feedback is valuable to us. Best regards, Wichit Wandee (Max) Executive Assistant Manager Tribe Living Bangkok Sukhumvit 39

Customer review rating 5.0/5

Paula G. Families - Confirmed reviews ALL

Lovely hotel, great facilities and customer service. Really enjoyed the breakfast choice and the location.

Dear Paula G., Thank you for your kind words regarding our hotel, facilities, and customer service. We are delighted to hear that you enjoyed the breakfast selection and our prime location. Your feedback is greatly appreciated and motivates our team to continue delivering excellent experiences. Wichit Wandee (Max) Executive Assistant Manager Tribe Living Bangkok Sukhumvit 39

Customer review rating 1.0/5

Anand K. Families - Confirmed reviews ALL

My recent stay at TRIBE Bangkok was extremely disappointing, especially considering that I had planned everything well in advance and expected at least a basic level of professionalism from an Accor-branded property. Unfortunately, the experience was filled with avoidable issues, unresponsiveness, and a complete disregard for my Accor Gold membership benefits. To begin with, I had requested the redemption of Accor points for my stay well ahead of time. This wasn’t a last-minute request—I had clearly communicated with the team through email to ensure everything was sorted before arrival. However, the hotel completely failed to confirm or process the redemption, and shockingly, I was informed at check-in that it could not be honored. This was not just inconvenient, but unacceptable. If the team had simply responded earlier or confirmed the request, I would have easily chosen another property. Instead, the lack of clarity and poor communication put me in a position where I had no choice left upon arrival. Speaking of communication, the response time to emails was painfully slow. Messages were left unanswered or acknowledged only after repeated follow-ups. For a supposedly modern and guest-centric brand, this level of inefficiency is extremely disappointing. The check-in process itself was another frustrating experience. It took far too long, with no sense of urgency or ownership from the staff. After a long journey, the last thing any guest wants is to stand at the front desk endlessly, waiting for the team to sort out internal mismanagement. Adding to the disappointment was the hotel’s complete failure to recognize or honor my Accor Gold status. No welcome benefit, no acknowledgment, no courtesy—nothing. It felt as though loyalty holds no value at this property. As someone who stays with Accor frequently, this was quite disheartening. Overall, my stay at TRIBE Bangkok felt like a series of missteps caused by poor communication, slow service, and lack of respect for loyal members. The hotel not only failed to deliver basic hospitality but also caused avoidable inconvenience by mishandling my points redemption request. I genuinely hope the management takes these concerns seriously, because this experience has left a strongly negative impression and raises serious doubts about staying at this property—or recommending it—again.

Dear Mr. Anand k., I appreciate you taking the time to share your feedback about your recent stay with us, and I'm sorry to hear that your experience fell short of expectations, especially regarding the communication with our team, the redemption of your Accor points and the check-in process. I understand how important clear communication and responsiveness are, and after reviewing your email correspondence I would like to apologize for our team having missed the mark on clear and precise communication. We expect all our team members to recognize and to clearly communicate the benefits of the ALL Accor membership. The team should have noted that access to a Club Lounge (when available) and complimentary breakfasts don't kick-in at Gold level yet, but are a benefit for Platinum members. You can find the most updated list of benefits, which is being regularly adjusted, here: https://all.accor.com/loyalty-program/cards-status-benefits-details/index.en.shtml Furthermore, it is also a condition of the Red Hot room bookings that it cannot be paid by burning points. I noticed in the email that despite your repeated enquiry about it, my team did not provide you with a clear and concise guidance. Last but not least, I also noticed that my team did not engage with your comment about a friend/colleague of yours having stayed with us before and having had a negative experience. I truly believe that in the spirit of hospitality, we adhere to the rules in our day-to-day operation, but go the extra mile on special occasions, or when we do get something wrong every now and then. This has been the case here, and again, I would like to sincerely apologize in this instance. Please be assured that I will be working on additional trainings for our team, and I very much hope that we can serve you and other Accor members better in the future. Thank you once again for your insights and for your support. Should you wish or consider to returning to our property, please reach out to me directly, and I will be glad to support you personally for your next stay with TRIBE here in Bangkok. Kindest regards, Jakub Piwowarski - General Manager TRIBE Living Bangkok Sukhumvit 39

Customer review rating 4.5/5

Sweehua T. Business - Confirmed reviews ALL

Staff are extremely friendly and helpful.

Dear Sweehua T., Thank you very much for taking the time to share your detailed feedback about your stay at Tribe Living Bangkok Sukhumvit 39. We truly appreciate your kind comments. We are delighted to know that you enjoyed our nice location with convenient access to the BTS, and that our team—especially the front desk—made a positive impression with their friendliness and helpful service. Your wonderful feedback on the check-in experience, accommodation, WiFi, cleanliness, and check-out is truly encouraging for our entire team. It’s also great to hear that you would recommend our hotel to others. For your convenience, we also provide an hourly shuttle service with drop-off to BTS Phrom Phong, which many guests find helpful for getting around the city. Thank you once again for choosing to stay with us during your business trip. Should you consider joining the ALL Accor loyalty programme in the future, you can enjoy member benefits and special rates when booking directly with us. We sincerely hope to have the pleasure of welcoming you back to Tribe Living Bangkok Sukhumvit 39 again very soon. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Customer review rating 4.5/5

Sean M. P. O. Couples - Confirmed reviews ALL

We enjoyed out stay, the bed was comfortable and the pillows great. The breakfast was great and staff were wonderful. The one small negative is the size of the rooms and the price is a bit high.

Dear Sean M. P. O., Thank you very much for sharing your detailed and positive feedback about your stay at Tribe Living Bangkok Sukhumvit 39. We’re truly delighted to hear that you enjoyed a comfortable stay, especially the bed and pillows, as well as our breakfast offerings. Your kind words about our breakfast team, chef, and housekeeping team are sincerely appreciated, and I will be very happy to share your compliments with them—they will be encouraged to know their efforts made such a positive impact. Thank you as well for your perfect ratings for cleanliness, check-out experience, and our sustainable development initiatives. We’re also grateful for your honest comment regarding the room size and pricing, which we will certainly take into consideration as part of our ongoing review for guest satisfaction. It was a pleasure having you with us, and we truly look forward to welcoming you back to Tribe Living Bangkok Sukhumvit 39 again in the future. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Other web-users rate our hotel

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  • 683 reviews 8.4/10 Amenities
  • 389 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.