TRIBE Living Bangkok Sukhumvit 39 4 stars

Customer review rating (ALL Rating) 4.5/5 818 reviews

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122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to local transport - Phrom Phong BTS Skytrain

  • Discover the variety of our dining venues, Grab&Go, TRIBE Table and Taco Hachi

  • Family Suites are available which also allow the entire family to enjoy quality time together

  • A range of leisure facilities as pool, gym and Onsen spa

  • Prime location, close to popular landmarks, EM District shopping and entertainment venues

Our accommodation(s)

Hotel location

TRIBE Living Bangkok Sukhumvit 39

122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana
10110 BANGKOK
Thailand

GPS:13.73716, 100.5709

Telephone
Fax +66 2 261 3939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  818 reviews

Customer review rating 3.5/5

Yat F. W. Friends - Confirmed reviews ALL

The hotel is conveniently located in a nice neighborhood, room is nice but receptionist’s service quality needs to be improved a lot

Customer review rating 2.0/5

Wei K. J. K. Couples - Confirmed reviews ALL

This stay at Tribe Living by Accor was supposed to be my first proper introduction to the Accor brand — a chance to experience what the group promotes as a modern, design-forward, lifestyle concept. Unfortunately, the reality was far from the polished image portrayed online. Instead of a refreshing, comfortable, or well-managed stay, I encountered a string of issues that exposed major weaknesses in room maintenance, operational standards, and basic guest service. If this is meant to represent the new generation of Accor hotels, then the brand has a lot to re-examine. 1. Poor Room Maintenance — Unsafe Hair Dryer with a Broken Head The first and most shocking issue was the condition of the hair dryer. The entire head was cracked open, with jagged sharp edges exposed. Not only is this visually unacceptable, it is unsafe. Any guest could cut their fingers or scalp if they attempted to use it. Something this obvious should have been detected during a routine room inspection. No hotel operating under an international brand — let alone Accor — should allow such a basic and visible safety hazard to remain in a guest room. It raises serious concerns about whether room checks are being done at all, or whether staff simply overlook defects and hope guests won’t notice. 2. Extremely Weak Water Flow at the Basin — A Simple Task Becomes a Struggle The experience deteriorated further with the bathroom basin. The water pressure was the slowest I’ve ever encountered in any hotel, regardless of category. It took an unreasonable amount of time just to wash hands, rinse toothpaste, or clean the face. For a brand positioned as minimalist and modern, it’s ironic that such a fundamental feature — proper running water — is not functioning well. Water flow is not a luxury. It is a basic necessity. When a hotel cannot ensure even this, it reflects either poor plumbing design or lack of proper maintenance. For guests, it turns a simple routine into a frustrating daily challenge. 3. Lack of Warmth and Engagement from Front Office Staff Service at the front desk was another disappointment. Hospitality is built on connection — even a simple smile, an acknowledgment, or eye contact makes a difference. Unfortunately, none of this was present. The front office team seemed disengaged, procedural, and lacking the warmth and friendliness expected from a hotel affiliated with an international group. Even budget hotels manage to greet guests with sincerity, so it is surprising that a brand under Accor would struggle with the basics of guest interaction. A “Good morning,” a genuine welcome, or a moment of eye contact takes zero cost but elevates the stay experience. The absence of these simple gestures leaves guests feeling unimportant and unacknowledged. 4. Overall Impression — A Brand That Looks Good in Marketing but Fails in Delivery The overall stay felt like a mismatch between what the brand promises and what it actually delivers. Tribe Living markets itself as chic, youthful, efficient, and modern. However, when the room has unsafe equipment, poorly functioning bathroom fixtures, and service that lacks energy or care, the entire brand message collapses. A lifestyle hotel must pay attention to details — small and big — because guests who choose such properties expect thoughtful design paired with reliable functionality. In my experience, the physical space looked fine at first glance, but the operational shortcomings quickly outweighed any initial appeal. A hotel can have contemporary furniture, trendy décor, or stylish signage, but if the room experience is compromised and service feels indifferent, the stay becomes disappointing and frustrating. 5. What This Means as a First-Time Accor Guest This was my first attempt to try an Accor property, and it has unfortunately set a negative impression of the brand. When a guest chooses to stay with a major international hotel group, there is an expectation of consistency, minimum standards, and quality assurance. These expectations were not met at Tribe Living. If Accor positions this brand as part of its lifestyle portfolio, then quality control must be far more stringent. A hotel cannot rely solely on branding or aesthetics; operational discipline and guest safety must come first. 6. Suggestions for Improvement While this review is stern, it is written with the hope that the hotel management — and Accor — will take these points seriously: • Conduct proper and daily room maintenance checks. The broken hair dryer head should never have been missed. • Improve water pressure issues immediately. No guest should struggle with something as basic as washing their hands. • Train front office staff to engage guests with warmth and professionalism — eye contact, friendliness, presence, and confidence are essential. • Strengthen supervisory oversight. Issues like these indicate lapses in both staff training and management follow-through. • Revisit the brand promise to ensure the actual guest experience aligns with what Accor promotes online and in marketing materials. Final Verdict My stay at Tribe Living by Accor was far below acceptable standards, and I left more frustrated than satisfied. From the unsafe room amenities to the poor water flow and lack of genuine service, the experience did not reflect the reputation or quality associated with a global hospitality brand. This was a disappointing introduction to Accor, and unless these issues are addressed, I would hesitate to return or recommend this property to anyone looking for a reliable, comfortable, and well-managed stay. Jaylor and Bell Team was the star.

Dear Wei K. J. K., Thank you for sharing your experience with us in such a great detail, and please accept my apologies for the delayed response. I appreciate your feedback, as it helps us understand where we can improve, and I’m really sorry to hear about the maintenance issues you encountered, and the experience with our service team. Please be assured that I will address all the mentioned points with our teams. TRIBE is a lifestyle brand that strives to be straightforward, engaging, and honest, but of course without losing the warmth and care that must remain a key aspect of a hotel, no matter in which segment. Defects or minor mishaps can always happen, but I firmly believe that especially the engagement with our guests in a warm and supportive manner is essential, and can help to overcome, rectify and turn around any negative first impression. Once again my sincerest apologies, and we will do our best to improve moving forward. Kindest regards, Jakub Piwowarski - General Manager TRIBE Living Bangkok Sukhumvit 39

Customer review rating 2.0/5

Rodney M. Business - Confirmed reviews ALL

Hotel staff and public area quality is great. The bathroom are sub standard with bathtub shower which are very hard to step over with an accident waiting to happen.

Dear Rodney, Thanks for taking the time to share your thoughts. I'm glad you enjoyed our location and staff, but I’m sorry to hear the bathroom setup didn’t meet your expectations. We are currently looking at options to rectify the bathtub challenge, and while it may take a little while to get it done for all 272 rooms, please be assured that we are working on it. Kindest regards, Jakub Piwowarski - General Manager TRIBE Living Bangkok Sukhumvit 39

Customer review rating 4.5/5

Kai S. C. C. Couples - Confirmed reviews ALL

Good location good service

Dear Kai S. C. C., Thank you for your kind words regarding your recent stay at TRIBE Living Bangkok Sukhumvit 39. We are pleased to hear that you enjoyed our location and service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Wichit Wandee (Max) Executive Assistant Manager Tribe Living Bangkok Sukhumvit 39

Customer review rating 2.5/5

Matthew T. N. Couples - Confirmed reviews ALL

This was my second time staying there. I really like the neighborhood and the staff is very friendly/healpful. However this time we booked a studio apartment because we wanted the flexibility of eating in. While you provided pots and dishes there was nothing else to cook with. Really the only thing you can do in the kitchen is heat up food already prepared.

Dear Matthew, Thanks for taking the time to share your feedback. We are glad you enjoy the neighborhood around Phrom Pong and our hotel overall. As for the kitchen equipment, we do setup only standard items that are most regularly being used by our guests. However, if you have the need for more equipment, please feel free to drop us a note ahead of your arrival, and we will check which items we can additionally setup for you. Kindest regards, Jakub Piwowarski - General Manager TRIBE Living Bangkok Sukhumvit 39

Other web-users rate our hotel

  • 1,021 reviews 8.1/10 Location
  • 1,476 reviews 7.9/10 Room
  • 1,363 reviews 8.7/10 Service
  • 41 reviews 8.8/10 WiFi
  • 741 reviews 9.6/10 Vibe
  • 714 reviews 7.8/10 Comfort
  • 694 reviews 7.9/10 Cleanliness
  • 664 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.