Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.6/5 1,210 reviews

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Description

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand

GPS:13.742845, 100.556872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,210 reviews

TripAdvisor Rating  4.5/5  1,772 reviews

Certificate of excellence 2024

Very good hotel over all

TripAdvisor rating 4.0/5

tqduc Business - TripAdvisor review

Very satisfied with this hotel globally. Come back here every time. Nice decoration. As gold member I was upgraded to a nice 43m2 superior room. Breakfast and room cleaning need improvements.

Dear Darat Poovanich, Thank you for your positive review! We are delighted to hear that you enjoyed our excellent location and experienced good service during your stay. Your kind words motivate us to continue delivering exceptional hospitality. We look forward to welcoming you back soon. Warm regards,

Yet another happy stay at Mercure Bangkok Soi 11

TripAdvisor rating 5.0/5

Stay37565696407 TripAdvisor review

The entire experience was fantastic, as usual. The room was spot on clean. Everyone was friendly and genuinely concerned with my comfort and making sure I had everything I needed. Housekeeping is spectacular. Can't wait to hit the awesome gym and pool on my last morning.

Dear Valued Guest, Thank you for choosing Mercure Bangkok Sukhumvit 11 once again. We are delighted that you had a fantastic experience during your stay. It's wonderful to hear that you found our rooms clean, our staff friendly, and our housekeeping service spectacular. We hope you enjoy the gym and pool on your last morning. Looking forward to welcoming you back for another memorable stay. Warm Regards

Friendly and helpful staff

TripAdvisor rating 5.0/5

King Tsin T TripAdvisor review

The location is good and their service is superb. A special thanks to Mr Adison and Mr Ken for their warmth and ever-so-ready-to-help attitude. Remember to bring your own vanity kit and shower cap as these are not provided by the hotel. They provide dental kits though. Will definitely stay in Mercure Bangkok Sukhumvit 11 again. Thank you for making our stay in Bangkok a pleasant one.

Dear King Tsin T, Thank you for choosing Mercure Bangkok Sukhumvit 11 and for taking the time to share your positive feedback. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the superb service and convenient location of our hotel. Your kind words about Mr. Adison and Mr. Ken will be shared with them, as we strive to provide a warm and welcoming experience for all our guests. We appreciate your mention about the provision of dental kits and would like to inform you that we do not offer vanity kits and shower caps as part of our eco-friendly initiatives. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in Bangkok. Thank you once again for your kind words. Warm regards,

it was a pleasant stay again

Customer review rating 4.0/5

Domenic B. Solo - Confirmed reviews ALL

Hi, it was a good stay. Unfortunately, I was sick for a few days, which put a damper on my stay. I wish to thank you for organizing the hotel tuk-tuk to take me to the hospital. If I can suggest to perhaps look at the shower with a view to put a hand shower as well. Also, a rail would be handy too.

Dear Domenic B., Thank you for choosing Mercure Bangkok Sukhumvit 11 for your recent stay. We are glad to hear that overall you had a pleasant experience. Your well-being is our priority, and we were pleased to assist you during your illness. Your feedback regarding the shower facilities is duly noted, and we will take this into consideration for future improvements. We appreciate your valuable suggestions. Warm regards, Apiradee Choojiew, Front Office Manager

1 night

TripAdvisor rating 5.0/5

kibur T TripAdvisor review

Addison was really amazing made us feel so welcomed the staff was great let us have a slightly later check out because we came in late both restaurants were really good. We had a fun time at the pool Addison and the concierge especially were really sweet and understanding would recommend,

Dear Valued guest, Thank you for sharing your delightful experience at Mercure Bangkok Sukhumvit 11. We are thrilled to hear that Addison and our team provided exceptional service during your stay, ensuring a warm welcome and a pleasant dining experience. Your kind words about our staff, restaurants, and pool are truly appreciated. We look forward to welcoming you back for another enjoyable stay. Warm regards,

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Other web-users rate our hotel

  • 1,207 reviews 9.2/10 Location
  • 1,276 reviews 8.2/10 Room
  • 1,269 reviews 9/10 Service
  • 25 reviews 6.3/10 WiFi
  • 659 reviews 8.8/10 Breakfast
  • 482 reviews 8.3/10 Cleanliness
  • 215 reviews 9.2/10 Pool

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