Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.7/5 1,483 reviews

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Description

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand

GPS:13.742845, 100.556872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,483 reviews

TripAdvisor Rating  4.6/5  1,902 reviews

Certificate of excellence 2025

Excellent

TripAdvisor rating 5.0/5

Iss B TripAdvisor review

Great Hotel. Atmosphere very good. Waking up by day not to busy. Ready to walk around to enjoy the area. Everything nearby, 7 eleven, bars and restaurants. Walked from Mercure to Central Embassy and back to the night market. Coming back in the evening music and lights on, street busy. Ready to go out if you want. Want to see more get on one of the railway stations or metro at Sukhumvit. Visiting the Grand Palace you go to Sanam Chai station or get out at Sam Yot for Khao San Road. Walk or take Tuk Tuk. More comfort after long day just take taxi. Mercure staff from entrance to reception friendly and helpful. Big and clean rooms. Friendly housekeeping. Nice pool with enough beds. On my last day asked for a taxi to BKK. The route by taxi you almost avoid the chaotic traffic between Mercure Sukhumvit 11 and BKK. I am looking forward to come back next time. Thank you for this great experience.

Dear Valued Guest, Thank you for taking the time to share your experience at Mercure Bangkok Sukhumvit 11. We are delighted to hear that you enjoyed the vibrant atmosphere of our hotel and the convenient location that allows easy access to nearby attractions. It is wonderful to know that you found our heartist to be friendly and helpful, as we strive to provide excellent service to all our guests. We appreciate your positive remarks about the cleanliness of our rooms, the comfort of our facilities, and the enjoyment you found in our pool area. Your feedback regarding the ease of transportation options is invaluable, and we are pleased that you were able to navigate the city effectively during your stay. We look forward to welcoming you back for another great experience in the future. Thank you once again for your kind words. Warm Regards Apiradee Choojiew, Front Office & Quality Manager

Customer review rating 3.0/5

Abrar A. Couples - Confirmed reviews ALL

Location, staff, cleanliness were good the only thing which required improvement is executive room wasn’t giving a vibe of executive, I mean to say the size was good of the room but furniture/architecture/design could’ve been more luxurious and also executive club doesn’t make any sense as they just provide proper snacks between 5-7pm and remaining opening hours its just useless.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location, staff, and cleanliness satisfactory. However, I regret that the executive room did not meet your expectations in terms of luxury and design. Additionally, your comments regarding the executive club offerings are noted, and we appreciate your perspective on this matter. We continuously strive to enhance our services and facilities based on guest input. Sincerely, Apiradee Choojiew, Front Office & Quality Manager

Customer review rating 4.5/5

Christoph B. Business - Confirmed reviews ALL

This is one of the best Mercure I ever stayed. Got an upgrade to a Prestige Room (Platinum member), they have a lounge with a surprisingly good offering during happy hour. large pool, excellent service of friendly and caring staff

Dear Christoph B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the upgrade, our lounge offerings, and the service from our team. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Apiradee Choojiew, Front Office & Quality Manager

Customer review rating 5.0/5

Svein F. Families - Confirmed reviews ALL

We had a fantastic stay. Got an upgrade to a big family room and enjoyed our time. The swimming pool is excellent. The street outside has everything you need in restaurants and shops. Busy, but good area.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the family room upgrade, the swimming pool, and our convenient location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards Apiradee Choojiew, Front Office & Quality Manager

Customer review rating 5.0/5

Robert T. Families - Confirmed reviews ALL

Meet every need and expectation I had

Dear Valued Guest, Thank you for your kind words regarding our location and your positive experience at Mercure Bangkok Sukhumvit 11. We are delighted to hear that we met your expectations and needs. Sincerely, Apiradee Choojiew, Front Office & Quality Manager

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Other web-users rate our hotel

  • 1,395 reviews 9.3/10 Location
  • 1,437 reviews 8.6/10 Room
  • 1,612 reviews 9.3/10 Service
  • 15 reviews 8.1/10 WiFi
  • 573 reviews 8.6/10 Cleanliness
  • 543 reviews 8.7/10 Breakfast
  • 217 reviews 9.3/10 Pool

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