Mercure Bangkok Sukhumvit 11 4 stars

It was really nice, the service is great the food as well.

Overall is good. However when I had check out, The reception forgot to gave my PCR Test documents and I had a flight on that Day(The airline had required for check in). Luckily I called back to hotel and then admin helped me to told hospital, sent via email . Finally I had got documents on time.

Stayed in this hotel during the pandemic, but everything went smoothly! Clean room with enough space for in-room exercise, and friendly staffs who serve my requests! Internet was fast enough, as well as Netflix was available too!

Everything was great! The room is big with good facilities you can request upon. However, when ordering outside delivery service, the hotel was slow to bring it to the room. I have been quarantine in other hotel before and this have never happened to me. Despite that fact, the nurses & the hotel staffs were very friendly.

second time stay, great experience.

ASQ stay, hotel staff and nurses provided great support. Hotel room and facilities are very clean. Staffs strictly follow the rules from health ministry. Very tasty food. Hotel really take care of customers requirements, food allergies etc.

Stay for quarantine. Well organized and prepared our request well. Thank you

room is big enough for the one have to quarantine 2 weeks, have a comfortable king size bed and more options for the food menus

10 out of 10 for Mercure!

This is a business trip during - Coronavirus Every staff wear mask and helpful, the level I stay had air filtering machine. ( May be smoking level ) House keeping staff kept my room clean everyday even she change her lunch schedule to fit my request. Breakfast is good at always! The Pillows is a bit soft! Personally prefer Hard Pillows with a neck support! Volume of the TV should be set to level 5 or mute because its too much noise once turn on the TV!

Big rooms. A bit expensive. Fairly good service. Very good room service. Extremely noisy rooms. One can follow all the conversations from the corridor. The door to the rooms slam so much the entire room is shaking. Not exactly what you want day and night. When arriving the hotel after I checked In ONLINE, nothing was different from regular check inn. Nothing. All procedures were as normal when I arriving for check inn. The maid even had to stock my minibar after check inn. So frankly I do not see why The Hotel spend time and effort advertising for early and online check inn, when all there is to it, is the customers actually having to do more, for Nothing! Please discontinue this silly non-useful procedure. It is embarrassing.

Nice relaxing location for checking out Bangkok, public transport (BTS/MRT) close by, nice spots for night life/bars/clubs close by in Sukhumvit Soi 11 or like Nana place is also in walking distance. Good food & relaxing stay/sleep. Easy to walk to shopping center Terminal 21 or go by public transport (BTS) to Siam Center / MBK...or to all other tourist spots Nice relaxing Hotel - recommendation.

Stayed for 10 days at the Mercure Soi 11. The team is fantastic, the venue is very nice, and the area is...interesting. The checkin and checkout were flawless and the attention to the guests is very high.

Whilst the hotel and amenities were very good, breakfasts were spoiled by prolific mosquitoes in biting mode. Staff were alerted but said that it was due to the doors opened. They did provide a spray but too late

Great location, great staff who reply to our request. Lot of good restaurant around this hotel. We booked for 2 days with privilege club package. Happy hour just before diner is very convenient and great idea.