Mercure Bangkok Sukhumvit 11 4 stars
Customer review rating (ALL Rating) 4.4/5 464 reviews
ALLSAFE approved hotel
Right in the heart of Sukhumvit
Few steps from BTS Nana
Convenient access to multiple restaurants
Comfortable Hotel Tuk Tuk service to nearby locations
Short distance to department stores
18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand
DONMUEANG At 24km / 14 miles
SUVARNABHUMI At 25km / 15 miles
HUA LAMPHONG At 6.9km / 4.29 miles
GPS:13.742845, 100.556872
Check-in from - Check out up to
Stylish, modern Argentinean steakhouse offering the best meats cooked to your specification and instructions on the grill. The restaurant features a stunning wine cellar, spectacular bar and terrace area.
Lily Fu's on Soi 11 in Sukhumvit is Bangkok's trendiest Asian bistro serving the choicest selection of South East Asian fare. Lily Fu's offers diners delectable food in an energetic and vibrant setting. It's the perfect venue for casual dinners.
The Pool Bar offers a selection of alcoholic and non alcoholic drinks and light snacks. Open daily from 6am to 10pm.
100% genuine reviews from our guests
Find out moreCustomer review rating 4.5/5
Cammy Solo - Confirmed reviews ALL
I received a free upgrade I think and the room I ended up with was extremely satisfactory. It was ridiculously spacious and, most importantly, had all the necessary amenities. If the hotel could tell me where they get their pillows, I would greatly appreciate it. The staff I met were pleasant to deal with. I also received my PCR test results earlier than expected so that was great. The only setbacks that I can mention is the odd layout of the reception desks which are further back in the lobby so sometimes there wouldn't be anyone to usher in new arrivals as the lovely concierge is often busy running to and fro but, in the end, I had already decided to stay in this hotel again should I next find myself in the area.
Dear Camille F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen, Hotel Manager
Customer review rating 5.0/5
Kirk R. Business - Confirmed reviews ALL
I was upgraded to the 16th floor which was a nice touch. Room was comfortable and clean. Breakfast was great as always. No complaints whatsoever. Perfect stay.
Dear Kirk Dennis R., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen, Hotel Manager
Customer review rating 2.5/5
Parinya W. Friends - Confirmed reviews ALL
The room look so gloomy and dusty
Dear ARON VAN CLEO A., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Sukhumvit 11. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suchada Jirapanitcharoen, Hotel Manager
Customer review rating 5.0/5
Mp Solo - Confirmed reviews ALL
The staff is terrific. The rooms are super clean! What more can I ask for?!
Dear MARK P., We are appreciated your nice feedback and great score regarding your recent stay at Mercure Bangkok Sukhumvit11, we hope to have you stay with us again in the near future. Best regards, Suchada Jirapanitcharoen, Hotel Manager
Customer review rating 3.5/5
Adam M. Families - Confirmed reviews ALL
Staffs are friendly and helpful. Hotel is clean and tidy. Wonderful restaurant. Overall my family is happy.
Dear Adam M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen, Hotel Manager
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