Mercure Bangkok Sukhumvit 11 4 stars

Was picked up and transferred from the airport. on arrival, efficient check and room was modern, large and clean. All staff were extremely friendly.

We have stayed in this hotel many times, because of its location and comfortable rooms, with interesting views of Soi 11. Staff always friendly.

Room was modern and clean. Staff was professional and polite. The total experience met all of my expectations. Definitely recommend this hotel to anyone seeking a pleasant place to stay.

Staff very professional very accommodating and helpful in every way

very helpful staffs

good, efficient and effective. I used this stay for the entry in Thailand (thailand pass requirement)

Big room, very comfortable bed and good food made the stay very good

I had a very pleasant stay. The staff was more than helpful and very polite. Food was good as well.

I absolutely would return to this location again. Almost everything was good except communication with front desk was hit and miss. Especially, the guy at the front desk didn’t seem to care much about anything. When I called and requested something, nothing would arrived. When I checked out with him, he tried to multitasking with other people instead of taking care of one guest that was there first.

The little bellman that checked my luggage in and out needs to be commended excellent, The bed was the best, the pillows best EVER, Room Good, The food, and I have to be truthful, I would not feed to my cat. Take off 91 Baht for the taxi from the airport you're left with 4,600 for 1 night. Do I think it was worth It, No, Too expensive? Would I stay again under normal conditions, If my room was 1,300 Baht per night and the food was a LOT better In a heartbeat yes I would? My Warmest Regards to you all. Andy

This is a business trip during - Coronavirus Every staff wear mask and helpful, the level I stay had air filtering machine. ( May be smoking level ) House keeping staff kept my room clean everyday even she change her lunch schedule to fit my request. Breakfast is good at always! The Pillows is a bit soft! Personally prefer Hard Pillows with a neck support! Volume of the TV should be set to level 5 or mute because its too much noise once turn on the TV!

Big rooms. A bit expensive. Fairly good service. Very good room service. Extremely noisy rooms. One can follow all the conversations from the corridor. The door to the rooms slam so much the entire room is shaking. Not exactly what you want day and night. When arriving the hotel after I checked In ONLINE, nothing was different from regular check inn. Nothing. All procedures were as normal when I arriving for check inn. The maid even had to stock my minibar after check inn. So frankly I do not see why The Hotel spend time and effort advertising for early and online check inn, when all there is to it, is the customers actually having to do more, for Nothing! Please discontinue this silly non-useful procedure. It is embarrassing.

Nice relaxing location for checking out Bangkok, public transport (BTS/MRT) close by, nice spots for night life/bars/clubs close by in Sukhumvit Soi 11 or like Nana place is also in walking distance. Good food & relaxing stay/sleep. Easy to walk to shopping center Terminal 21 or go by public transport (BTS) to Siam Center / MBK...or to all other tourist spots Nice relaxing Hotel - recommendation.

Stayed for 10 days at the Mercure Soi 11. The team is fantastic, the venue is very nice, and the area is...interesting. The checkin and checkout were flawless and the attention to the guests is very high.

Whilst the hotel and amenities were very good, breakfasts were spoiled by prolific mosquitoes in biting mode. Staff were alerted but said that it was due to the doors opened. They did provide a spray but too late