Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.5/5 1,016 reviews

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ALLSAFE approved hotel

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey

GPS:13.742845, 100.556872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,016 reviews

TripAdvisor Rating  4.5/5  1,624 reviews

Certificate of excellence 2023

Great Hotel, Great Location

Customer review rating 5.0/5

Chris D. Business - Confirmed reviews ALL

Great Hotel in a Great Location for the nightlife of Bangkok. Food was good for breakfast and my personal favourite was the shower.. Love a good shower.

very pleasant stay

Customer review rating 5.0/5

Frank Solo - Confirmed reviews ALL

Great location with great restaurants and easy to get to the MTR Will be using this hotel more often

Good stay and great variety of breakfast.

Customer review rating 4.5/5

Kim Friends - Confirmed reviews ALL

Spacious Room with cleaniness, helpfull house keeping and concierge staff.

Dear Mr. Kim Koh M. Thank you for reviewing your recent experience. We are so glad you enjoyed a great moment with us and hope to have the pleasure of welcoming you back again to Mercure Bangkok Sukhumvit 11 in the near future. Kind regards,


TripAdvisor rating 5.0/5

DanielGreif TripAdvisor review

The Mercure on Soi 11 is an excellent affordable hotel. I travel to Bangkok often for business and I can choose from many hotels. However, I always stay at the Mercure Soi 11 and one of the main reasons I always stay there is because of Khun Adison. Adison is the bellman and the tuk tuk driver. His service is absolutely outstanding in every respect and makes me feel at home at the Mercure. Every morning when I come down to go to work, Adison greets me with a friendly hello and ask what he can do to assist me that morning. He assist me with my bags as necessary and makes any arrangements I need for my laundry, drivers, etc. And, best of all he takes me to the end of Soi 11 each morning in the hotel tuk tuk so I can cross the canal to my office. His driving is excellent and his demeanor is friendly and polite. Adison sends me off each morning with a pleasant best wishes for the day and a big smile. All in all, Adison makes each early morning a delight. Thanks so much Khun Adison and I look forward to seeing you back at the Mercure Soi 11 soon. Daniel Greif

Dear Mr. Daniel Greif, Thank you for taking the time to score us. We are happy that you enjoyed a great moment with us. Our Heartists take great pride in contributing to the happiness of our valued guests and give them a memorable experience. Your pleasant feedback about our staff Adison is such a pleasure to hear. I will make sure he receives this praise as it is the best reward for him. We are all looking forward to welcoming you back again and hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen, Hotel Manager

Great location

Customer review rating 5.0/5

Jean Couples - Confirmed reviews ALL

Great relaxation time

Dear Jean C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 742 reviews 9.2/10 Location
  • 871 reviews 8.5/10 Room
  • 901 reviews 8.7/10 Service
  • 27 reviews 6.6/10 WiFi
  • 505 reviews 8.5/10 Comfort
  • 471 reviews 8.6/10 Breakfast
  • 347 reviews 8.8/10 Cleanliness
  • 172 reviews 9/10 Pool

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