Name: Grand Mercure Bangkok Asoke Residence | Accor - ALL
Address: 50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District, BANGKOK, 10110, TH
Telephone: +6622073333
Rating: 4.4

Grand Mercure Bangkok Asoke Residence

Upscale hotel for business and leisure

Grand Mercure Bangkok Asoke Residences can discover the pleasure of living at the best location in central Bangkok, on a tranquil tree-lined street in the heart of the trendy downtown Sukhumvit area. The BTS Sky train Asoke and MRT Subway Sukhumvit stations are just a three-minute walk away and the Terminal21 shopping centre is right around the corner. Pets need not miss out, as the residence also allows furry friends to join you, an additional perk of the 'suite life'.

GRAND MERCURE Asoke Residence is located in a central business and leisure district. Easy access through BTS and MRT (500m), Airport Rail Link at Makassan train station (800m) or simply enjoy our free parking. Perfect for a family or business stay. Visitors of Bangkok seeking the convenience of fully serviced accommodation need look no further than Grand Mercure Bangkok Asoke Residences. The premium hotel, part of the international Accor network, A series of affordable packages for Long stays.

Shopping, Thai Food, Thai boxing, Entertainment, Temples, Foot Massage... Too many things to discover and experiment in the amusing city of angels. Need help to plan your day? Follow the guide: the hotel staffs are happy to help 24/7 and with smile

Feel Like Home
My team and I looking forwards to welcome you experience us as your 2nd home with large suits starting from 71 sqm. , kitchenette, washing machine & private balcony. Outdoor Swimming Pool, Fitness and Rooftop Breakfast Room.

Piti Tiraronkornkul, Hotel Management

Hotel extras

Prime Asoke stay, only 5-10 min to BTS/MRT & Terminal 21
Spacious suites from 71 m², featuring with living area, full kitchen, and private balcony
Complimentary tuk-tuk shuttle from 9:30-16:00 on weekdays, until 17:30 on weekends
Rooftop facilities include a pool, fitness, sauna, and steam room
Pet-friendly accommodation available on selected floors

Our accommodation(s)

Suite

DELUXE SUITE 1 King Bed-Living room-Balcony

3 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Suite

GRAND SUITE 1 King Bed-Living room-Balcony

3 pers. max
71 m² / 764 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Suite

EXECUTIVE SUITE, 1 King Bed with Balcony

4 pers. max
96 m² / 1033 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

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Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

+66 2 207 3333

+66 2 207 3339

Railway station
Highway exit

MRT

Railway station

Access: 200 m / 0.12 mi 5 min walk

SUKHUMVIT ASOKE

Railway station

Access: 400 m / 0.25 mi 5 min walk

Ploenchit Exit

Highway exit

Access: 1 km / 0.62 mi 10 min walk

Airport

Highway exit

Access: 1 km / 0.62 mi 5 min drive

SF CINEMA WORLD

Cinema district

Access: 300 m / 0.19 mi 5 min walk

Benjasri Park

Botanical gardens

Access: 500 m / 0.31 mi 10 min walk

Siam Paragorn

Amusement park

Access: 1 km / 0.62 mi 10 min walk

Emporium Shopping

Entertainment centre

Access: 1 km / 0.62 mi 10 min walk

TERMINAL 21

Shopping centre/mall

Access: 300 m / 0.19 mi 5 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 307 reviews

TripAdvisor Rating 4.4/5 852 reviews

Mathuram J. B. Families - 1/20/2026 Confirmed reviews ALL

I am writing to formally express my dissatisfaction with a recent stay in Bangkok that was booked using Accor points through the ALL Accor app. My brother booked this property for me for a three-night stay after carefully reviewing the details on the app. The hotel was listed as a five-star property with the required amenities, and the room size appeared larger than most properties in the city. Based on this information and Accor’s reputation, we proceeded with the booking. However, upon arriving at the property around 10:00 PM, we were extremely disappointed. The building was very old, located right next to an open sewer, and bore no resemblance to a five-star hotel. The room had a strong musty smell with visible signs of mold. This was especially concerning as my husband suffers from severe allergies and could not stay in such an environment. We immediately requested to be moved to another Accor property, but customer care was unable to assist us. We were told to call an Indian customer care number the following morning. Throughout this process, we were repeatedly transferred, kept on hold for long periods, and sent in circles without any resolution. The lack of ownership and urgency from Accor customer care was extremely frustrating, particularly given the health concerns involved. The staff at the hotel (Grand Mercure) were polite and understanding, but they were limited in what they could do. Ultimately, due to the poor conditions and lack of support, I vacated the hotel the very next day and moved to a different hotel at my own expense, forfeiting the remaining nights booked with points. This entire experience fell far below the standards I expect from Accor. The property listing was misleading, the condition of the hotel was unacceptable, and the customer service handling was deeply disappointing. I request that Accor review this matter seriously, including: 1. The accuracy of the property’s five-star classification and amenities on the ALL Accor app 2. The handling of health-related concerns by customer care Note: Now Accor has refunded the points to my brothers account after all the calls and emails. But where is the responsibility and ownership ? I look forward to your response and hope Accor will take accountability for this experience.

Dear Mr. Mathuram, Thank you for taking the time to share your experience with us. I am truly sorry to learn that your stay did not meet your expectations and caused discomfort, especially with the health concerns you mentioned. Please accept my sincere apologies for the condition of the room and the surrounding environment you experienced upon arrival. I fully understand how disappointing this must have been, and I regret that we were unable to provide a better solution during your stay. I am also sorry to hear about the difficulties you faced when contacting customer care. I understand your concern regarding the lack of clear responsibility and follow-up, and I agree that this experience should have been handled with greater care and urgency. I acknowledge that the loyalty points have now been refunded. However, I understand that this does not fully make up for the inconvenience and frustration you experienced. Your feedback has been taken seriously and will be reviewed with ACCOR customer support team and internally for improvement. If you are open to it, I would appreciate the opportunity to speak with you personally to better understand your experience and see how I may further assist you. Please feel free to contact me directly at your convenience, and I will be happy to take care of this matter personally at my email : gm… Thank you once again for sharing your feedback. I sincerely regret that we did not meet your expectations on this occasion and hope we may have the opportunity to regain your trust in the future. Kind regards, Mr. Piti Tiraronkornkul General Manager

Daniel L. E. H. Business - 1/19/2026 Confirmed reviews ALL

the rooms are very spacious, clean.

Dear Mr. Daniel, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for your kind feedback. We are pleased to know that you enjoyed our convenient location as well as the spacious and clean rooms. We truly appreciate your support and look forward to welcoming you back again in the future. Kind regards, Mr. Piti Tiraronkornkul General Manager

Kim T. E. O. Solo - 1/18/2026 Confirmed reviews ALL

Service minded staff and GM. Flexible and very helpful.

Dear Valued Guest, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your kind feedback. We are truly pleased to know that you found our team service-minded, flexible, and helpful. Your recognition means a great deal to us and will certainly be shared with the entire team as encouragement. We sincerely appreciate your support and look forward to welcoming you back again in the near future. Kind regards, Mr. Piti Tiraronkornkul General Manager

Patricia M. G. Couples - 1/14/2026 Confirmed reviews ALL

Very safe hotel that is pet friendly, option to enjoy the included breakfast outside with your pet. Breakfast was very good! Walkable to restaurants and a cute café

Dear Valued Guest, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your kind feedback. We are delighted to hear that you found your stay comfortable, friendly, and convenient. It is wonderful to know that you appreciated our safe and pet-friendly environment, the option to enjoy breakfast outdoors with your pet, as well as the quality of our breakfast. We are also pleased that our walkable location near restaurants and a charming café added to your overall experience. Your comments are truly appreciated, and we look forward to welcoming you and your pet back again for another pleasant and relaxing stay in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Saranya C. Families - 1/10/2026 Confirmed reviews ALL

We have been staying at this hotel since our child was two months old, and now our child is four years old. Throughout this time, we have consistently received a warm welcome. All staff members are courteous, professional, and exceptionally hospitable.

Dear Khun Saranya, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing such a meaningful message. We are truly honored to have been part of your family’s journey over the years, from when your child was just two months old to now four years old. Your continued trust and loyalty mean a great deal to us. It is especially rewarding to know that you have consistently felt warmly welcomed and well cared for by our team. Your kind words about our staff’s courtesy, professionalism, and hospitality are sincerely appreciated and will be shared with the entire team as encouragement. We look forward to welcoming you and your family back for many more memorable stays in the years ahead. Warm regards, Mr. Piti Tiraronkornkul General Manager

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