Grand Mercure Bangkok Asoke Residence 5 stars

Central location. Well appointed bathroom, including a bath. Nice apartment. Gym is looking a bit old and uncared for.

We had 3 nice nights, good apartment, big and neat and good service.

It was an amazing experience with good hospitality shown by the entire staffs. Room was nice with good amenities which was beyond our expectations.

Over the last decade, I have only used Grand Mercure Bangkok Asoke Residence for my stays in the Bangkok area. It goes without saying that the concept and facilities suit my taste and requirements perfectly, but the first and most notable factor that brings me the utmost satisfaction is the warmest hospitality and precise expertise in services provided by all the staff (especially Ms. Nimnual) to accommodate my needs and preferences, which makes this hotel my best and only choice in Thailand.

ALL EVERYTHING WERE FIT IN THE ROOM MADE ME FEEL LIKE STAY AT HOME

Feel like home.

Staff are the most helpful we've ever had, they simply try their best to please guests. Room was pristine and as new. Very cosy. Only drawback in the stay was steam room getting out of order on the 2nd day and never fixed. Women sauna was also out of order letting my Mum down.

Nice résidence , well located in a quiet place Friendly staff making you welcome and always ready to help Very clean and large room a bit old fashion Water for shower not warm No bar as well no restaurant

Same as always excellent service all around.

rooms are big .the appartment furniture are nice and comfort.great breakfast and swimming pool.

A great place to stay in Bangkok and in a great location. A 5 minute walk to the main Sukhumvit Road and the MRT / BTS stations. The hotel is on a residential road with a number of practical shops; Terminal 21 is a large shopping mall which houses a large number of shops and restaurants and the best value food-court in Bangkok - there is also a supermarket. Robinsons department store is opposite Terminal 21 and also has a very good Tops supermarket. There is a Hotel Tuk Tuk service that operates from the Hotel to main Sukhumvit road and runs every half hour during the day. The rooms are actually large apartments and vary in size but all have separate bedrooms, living rooms, bathrooms and kitchens with dinning area; everything is provided for a great stay. The hotel is very clean and the staff are all very accommodating. The General Manager, Khun BT, is very friendly and helpful and is always on hand if need be - on busy days he can also be found helping out with the breakfast service. Khun BT and his team do a great job. The new breakfast area on the 14th floor by the swimming pool is very clean and tidy and has been fully renovated; the breakfast is very good and good value. The wifi in all areas of the hotel is excellent and the daily cleaning of the suites is very good. I always enjoy staying at this hotel and will continue to do so. My thanks to Khun BT and all of the staff for being so kind and helpful.

My experience was once again a very positive and enjoyable one throughout my stay. I stayed in a very large one bedroom suite with kitchen and two bathrooms; very clean and quiet with everything cleaned and replenished everyday. The new look modern breakfast area on the 14th floor, by the swimming pool, is a big improvement - the staff always friendly and very efficient even at very busy times. The gym is also on the 14th floor. The General Manager, Khun BT, is brilliant at his job and ensures that everything runs smoothly and can even be seen helping out at the breakfast service! The reception staff and the bellboys are all great as are the cleaning staff. The hotel is in a great location, on Soi 19, which is very residential but at the same time just minutes away from both the MRT and BTS stations. Terminal 21 is just a short walk away - the location could not be better. My thanks to Khun BT and his team for a great stay.

This hotel has great potential but has suffered from lack of updating for a long time. That, plus the incredible smell coming from the canal adjacent to the property at this time of year, makes it tough to recommend. The location is convenient, the rooms are clean, the staff pleasant (especially the lady serving breakfast at the very nice rooftop facility - although the rest seem bored, frankly) but it is "old". We certainly give credit for honouring our ALL status with the upgrade to a huge suite.

The room was great and the location was convenient. One problem we had was with the shower. The water kept getting really hot or really cold. We mentioned it to the front desk but never heard anything different.

The staff were very friendly, helpful, and polite (of course!) but, wow, this place is "old". Special mention goes to the lady who hosts the nice, simple breakfast offering by the rooftop pool! We surely appreciated the gesture of the upgrade to the huge suite (more than twice the size of our Hong Kong apartment) and it was very clean but old. This property, apparently, suffers from a long time dirth of investment as well as the unbelievably smelly canals in the area. I have been curious about this hotel for a long time, with what should be a great location, but now have "been there, done that".