Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.5/5 182 reviews

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Description

Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Pet Friendly with pet floor

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  182 reviews

TripAdvisor Rating  4.5/5  834 reviews

Certificate of excellence 2024

Not recommended

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The staffs are friendly but the rooms are not well maintained. The keys card for the rooms and elevators were not working properly. The toilets and bathrooms are not so clean. The sink was leaking water. The glasses door of balcony can’t be locked.

Well Lo ates , run down rooms. Needs to be refurbished as of yesterday

Customer review rating 2.0/5

Sanjay Solo - Confirmed reviews ALL

Staff was nice but elevators and and rooms need revamp

Great location! Walking distance from terminal 21, BTS and MRT. Very attentive, friendly and approachable staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Stayed for 12days. The location was very convenient. The room was very cozy and comfortable. Staff were very helpful 😊

Dear Camille T., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supaksorn Dechgird Operation Manager Grand Mercure Bangkok Asoke Residence gm…

Very disappointhing.

Customer review rating 1.0/5

Pk Solo - Confirmed reviews ALL

One of the dirtiest rooms I've ever stayed in on extensive travels. Dead cockroaches in the bathroom cabinet, toothpaste dripped all down bathroom cabinet so obviously not cleaned. Everywhere I looked was not cleaned to the standard expected of a property like this. I specifically chose this property because it had a bath which I require for injuries. But there was no hot water to have one! I asked staff to fix it and they sent maintenance man who was not able to change the lukewarm temperature. I had to boil 10 kettles of water just to have a shallow bath. I tried it early in the morning too and same result so obviously an ongoing issue that the property knows about. Really disappointing experience.

Dear PAULA K., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Asoke Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supaksorn Dechgird Operation Manager Grand Mercure Bangkok Asoke Residence email: gm…

Excellent Experience

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Grad Mercure Bangkok Asoke Residence has become our only Bandkok hotel destination. The entire staff is so friendly and helpful, and the suites are spacious and immaculately clean.

Dear James Phillip B., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supaksorn Dechgird Operation Manager Grand Mercure Bangkok Asoke Residence gm…

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Other web-users rate our hotel

  • 164 reviews 9.1/10 Location
  • 293 reviews 7.5/10 Room
  • 241 reviews 8.9/10 Service
  • 186 reviews 8.2/10 Comfort
  • 85 reviews 3.2/10 Vibe
  • 82 reviews 5.9/10 Cleanliness
  • 76 reviews 6.1/10 Breakfast
  • 72 reviews 5/10 Amenities

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