Grand Mercure Bangkok Asoke Residence 5 stars

This hotel has great potential but has suffered from lack of updating for a long time. That, plus the incredible smell coming from the canal adjacent to the property at this time of year, makes it tough to recommend. The location is convenient, the rooms are clean, the staff pleasant (especially the lady serving breakfast at the very nice rooftop facility - although the rest seem bored, frankly) but it is "old". We certainly give credit for honouring our ALL status with the upgrade to a huge suite.

The room was great and the location was convenient. One problem we had was with the shower. The water kept getting really hot or really cold. We mentioned it to the front desk but never heard anything different.

The staff were very friendly, helpful, and polite (of course!) but, wow, this place is "old". Special mention goes to the lady who hosts the nice, simple breakfast offering by the rooftop pool! We surely appreciated the gesture of the upgrade to the huge suite (more than twice the size of our Hong Kong apartment) and it was very clean but old. This property, apparently, suffers from a long time dirth of investment as well as the unbelievably smelly canals in the area. I have been curious about this hotel for a long time, with what should be a great location, but now have "been there, done that".

Great as always.

I had a chance to stay for a night. The staffs were friendly. Though the location was a bit distance from the Skytrain, they have a shuttle service to Terminal21, which is good. I was upgraded to the executive suite as a benefit of a diamond loyalty member. The suite was incredibly huge. It would be perfect if I were here for an extended stay visit. Unfortunately, the welcome amenity and complimentary welcome drink coupons were not given. I didn't expect anything fancy here. However, as the property under the Grand Mercure brand, I think what I experienced was a bit underwhelming.

We used to live in the apartment building in Grand Mercure Asoke, so we’d known that the location and your service would be great. And it was really satisfying. Here are just a few points that I would recommend you to improve. A larger shampoo and bath gel. Electric outlet should be located in more convenient position. But these are just small things. We enjoyed our stay a lot.

Having the chance to stay for a night. The staffs were nice. Though the location was a bit distance from the Skytrain they have a shuttle service to Terminal21, which is good. I was upgraded to the executive suite as a benefit of a platinum loyalty member. The suite was incredibly huge. It would be perfect if I was here for a long stay visit. Unfortunately, the welcome amenity and complimentary welcome drink coupons were not given. I didn't expect something fancy here, but as the Grand Mercure brand property, I think what I got was a bit underwhelming.

Always 10 out of 10 in almost every way, by every Staff Member in every area! My Second Home...and in many cases better than my First!

All is perfect

This was my 4th visit to the hotel in last two months. Location, room, service all are good. One thing that I didn't like that for two person the room rate is higher than two person without breakfast also. And the hotel charged me 400 Baht for a water glass which is too high.

Location is great. staffs are friendly. Wish there is a restaurant inside. breakfast can have more selections / choices.

The room is big and the complementary beds were prepared prior to arrival. However, the Aircon fan sound is loud and hope that it can be improved.

Always a pleasure to stay at this hotel.

I stay at the residence for all extended trips to BKK. It is consistent and comfortable and the staff are always helpful and friendly. The rooms are clean and the new facilities are a great enhancement (gym and dining area).

Even the competition of hotels increases year by year in the Sukhumvit area, the Grand Mercure Asoke Residence is still our first choice in Bangok. Excellent located in the centre of Sukhumvit, Skytrain and MRT Stations in shortwalk distance you will find a very nice , friendly and very clean accomodation. Even the place is not the newest, but it´s well maintained. Rooms are much bigger than in the average hotel and you can feel realy homely. Since aour last stay last year things improved significantly. Breakfast is now served at the very nice redisigned rooftop area and the quality of the breakfast improved a lot. Friendly staff serves you and it´s a relaxing start in the morning. The new GM, Mr. Banthueng Talayarak and his friendly staff make your stay a very pleasent one.