Dear Valued Guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to know that you enjoyed our convenient location and the spaciousness of our rooms. At the same time, we sincerely apologize that our breakfast did not meet your expectations. We understand your disappointment regarding the limited selection, lack of variety, and overall quality. Your comments have been shared with our Food & Beverage team for review, as we continue to look for ways to improve both the variety and quality of our breakfast offering. We truly appreciate your constructive feedback, as it helps us identify areas where we can provide a better guest experience. Thank you for choosing Grand Mercure Bangkok Asoke Residence. We hope to have the opportunity to welcome you back again and provide you with a more satisfying experience on your next stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for taking the time to share such detailed feedback following your recent stay with us. We are pleased to know that you appreciated the quiet atmosphere, comfortable bed, rooftop facilities, and especially the friendly and trustworthy service provided by our team. It is encouraging to hear that these aspects contributed positively to your stay. At the same time, we sincerely apologize for the areas that did not meet your expectations, particularly the washing machine, dusty spare pillow, balcony door arrangement, room furnishings, and entertainment options. Your comments have been shared with our Housekeeping, Engineering, and Management teams for review and appropriate follow-up. We also appreciate your suggestions regarding the room layout and furnishings as we consider opportunities to improve our accommodation. Thank you as well for your feedback regarding the breakfast options. We understand the importance of catering to different dietary requirements and appreciate you bringing this to our attention. We are grateful that, despite these concerns, you would consider staying with us again. We hope to have the opportunity to welcome you back to Grand Mercure Bangkok Asoke Residence and provide you with an improved experience on your next visit. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. We are pleased to know that you enjoyed our convenient location and, especially, the warm service provided by our team. At the same time, please accept our sincere apologies for the inconsistent shower temperature. We understand how uncomfortable and frustrating it can be when the water changes between too hot and too cold and does not maintain a comfortable temperature. Your comments have been shared with our Engineering team for review and corrective action. Thank you for bringing this matter to our attention. We truly value your feedback and hope to have the opportunity to welcome you back to Grand Mercure Bangkok Asoke Residence for a more comfortable experience in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to know that you enjoyed the spacious apartment-style accommodation and had a relaxing stay. It is wonderful to hear that the private balcony, fully equipped kitchenette, dining area, and two bathrooms provided the comfort and convenience you were looking for. We are also pleased that our convenient location contributed positively to your overall experience in Bangkok. Thank you for choosing Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another comfortable and enjoyable stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued guest, We are very much appreciated your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to know that our team made such a positive impression on you. Your recognition of their friendly and professional service means a great deal to us and will certainly be shared with the entire team. Thank you for choosing Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to welcome you back once again and sincerely appreciate your continued trust in Grand Mercure Bangkok Asoke Residence. It is wonderful to know that you had another great stay and that our Executive Suite provided the spaciousness and comfort you have come to enjoy. Your continued loyalty and kind words are the greatest compliment we could receive and serve as wonderful encouragement for our entire team to continue delivering memorable experiences. Thank you for staying with us for the third time. We sincerely look forward to welcoming you back again for your fourth visit and another exceptional stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to know that you had a perfect stay and that our team made such a positive impression on you. Your kind words about our awesome staff mean a great deal to us and serve as wonderful encouragement for everyone to continue delivering heartfelt hospitality. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to know that you enjoyed your stay and appreciated the professionalism and knowledge of our team. It is also wonderful to hear that you found the property clean, peaceful, and well maintained. We are especially pleased that you found your room comfortable and well kept, and that you considered your stay to be excellent value for money. Your kind comments are a great source of encouragement for our entire team. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. We are pleased to know that, despite not receiving a welcome email in advance, you found the room well prepared for your arrival and appreciated that the extra bed had already been arranged before you entered the room. We also sincerely appreciate your suggestion regarding the shuttle service schedule to the nearby BTS and MRT stations. We understand that more flexible operating hours, including evenings and weekends, would offer greater convenience to our guests. Your feedback has been shared with the relevant team for consideration. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another comfortable and well-prepared stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. We are delighted to know that you enjoyed our spacious and clean apartment-style accommodations, as well as our convenient location in the heart of Sukhumvit. It is wonderful to hear that our proximity to Terminal 21, restaurants, shopping, and local attractions contributed to an enjoyable stay. We are also pleased that you found your apartment well-equipped, comfortable, and functional, and that the cleanliness of the room met your expectations. Thank you as well for your comments regarding our breakfast buffet. We appreciate your feedback and will continue to review our offerings to further enhance the dining experience for our guests. Most importantly, we are truly grateful for your kind recognition of our team. Your compliments about the warm hospitality provided by everyone, from our management team to our concierge colleagues, will certainly be shared with them as encouragement to continue delivering exceptional service. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. It is truly rewarding to know that this was your third stay at Grand Mercure Bangkok Asoke Residence and that we continue to be your favourite place to stay in Bangkok. Your continued loyalty and description of our hotel as a true “home away from home” mean a great deal to all of us. We are especially delighted to hear your kind recognition of Khun Cream, Khun Jakrit, Khun Kwan, Khun Nuch, and the rest of our team. We are pleased that their warm, friendly, and attentive service made you feel so welcome throughout your stay. A special thank you as well for highlighting Ma-Prang. It is wonderful to know that her kindness, attention to detail, and personalized care helped keep your room spotless and comfortable. Your thoughtful compliments will certainly be shared with her and the entire team. Thank you once again for your heartfelt recommendation and continued trust in us. We are already looking forward to welcoming you back for your fourth visit and another memorable stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed your stay and appreciated our convenient location. At the same time, we sincerely apologize that our service did not fully meet your expectations. We appreciate your comments regarding the daily water replenishment and the need to request an additional towel for the third guest. Your feedback has been shared with the relevant team, as we understand the importance of providing amenities that appropriately accommodate the number of registered guests and ensuring a more seamless experience throughout the stay. Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve our service. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again and providing you with an even better experience in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. We appreciate your kind recognition of our Front Office team and are pleased to know they made a positive impression during your stay. At the same time, we sincerely apologize that the condition of your room and the missing towels upon arrival did not meet your expectations. We are also sorry to learn that you did not feel your stay represented good value for the price paid. Please rest assured that your comments have been shared with the relevant departments for review and improvement, as we continuously strive to enhance both our facilities and the overall guest experience. We are especially disappointed to learn that this experience has affected your perception of your Accor membership. We truly value your loyalty and hope you will allow us the opportunity to restore your confidence during a future visit. Thank you once again for your valuable feedback. We hope to have the chance to welcome you back and provide you with the quality experience you rightfully expect from us. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to know that you had a great stay and chose to extend your visit for another week. It is especially rewarding to hear your kind recognition of our Reception, Housekeeping, and Breakfast teams. At the same time, we appreciate your comment regarding the breakfast variety. Your feedback has been shared with our Food & Beverage team for review as we continue looking for ways to enhance the dining experience for our valued guests. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to know that you loved your apartment and found it ideal for a long stay and working remotely while overseas. It is also wonderful to hear that our convenient location, with easy access to supermarkets and public transportation, contributed positively to your overall experience. Your kind words mean a great deal to our team and encourage us to continue providing a comfortable and welcoming home away from home for all of our valued guests. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another comfortable and memorable stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to welcome you back once again and sincerely appreciate your continued trust in choosing Grand Mercure Bangkok Asoke Residence. Knowing that you had another great stay means a great deal to our entire team. It is especially rewarding to hear your kind recognition of our friendly and helpful staff. We are particularly grateful for your compliments towards Khun Pakorn, whose efficient, attentive, and warm service made your stay even more enjoyable. Your kind words will certainly be shared with him as wonderful encouragement. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again very soon for another memorable stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Dear Valued Guest, Thank you very much for sharing such wonderful feedback and for your continued support. We are truly delighted to know that you have stayed with us many times and continue to enjoy our convenient location on Sukhumvit Soi 19, with easy access to BTS Asok, MRT Sukhumvit, Terminal 21, Robinsons, nearby restaurants, and the surrounding attractions. It is also wonderful to hear that you appreciated our spacious and fully equipped apartment-style rooms, as well as the facilities at Le Café, the gym, swimming pool, and our tuk-tuk shuttle service. Most importantly, your kind recognition of our team means a great deal to us, and we are pleased to know that their helpful and caring service contributed to your experience. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another great stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager