Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.5/5 66 reviews

Best price
guarantee
Grand Mercure Bangkok Asoke Residence - Image 1
Grand Mercure Bangkok Asoke Residence - Image 2
Grand Mercure Bangkok Asoke Residence - Image 3
Grand Mercure Bangkok Asoke Residence - Image 4
50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District, 10110 BANGKOK, Thailand

Description

ALLSAFE approved hotel

Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Pet Friendly

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Telephone
Fax +66 2 207 3339

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  66 reviews

TripAdvisor Rating  4.5/5  820 reviews

Certificate of excellence 2022

Convenient location

Customer review rating 4.0/5

Gerald A. N. B. Couples - Confirmed reviews ALL

This residence is convenient location, close to BTD and Sky train, Somethings need to improve as follow: Breakfast is ok. but will be better to add more choices. Especially for long stay, we have breakfast almost every day. Room is comfortable. Suggest to add light shine on hall way dresser. So we can dress on this counter. The floor between the bathroom need to marker or tape for level for safety. We had experience fail off a couple times. Drinking water should be more flexible for 2 persons house keeping only limit for 2 bottles each day When we ask more. It should provide 4 bottles for 2 persons (1 persons for 2 bottle ) also we ask extra small towels, they said it is limit? Air condition in the bed room is not cold we adjust low temp but it is still warm. Hotel tuk tuk should be start from 9-5 . Overall we enjoy staying here.

Dear Gerald B., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Disappointed

Customer review rating 2.0/5

John K. Solo - Confirmed reviews ALL

The room size was ample for my needs with plenty of amenities including washing machine, full size refrigerator, desk, etc. The breakfast was okay. Typical buffet with made to order eggs option. Not a huge selection but sufficient for my needs. The pool was smaller than I expected. Photos online made it look quite large. The smoking area is by the pool which was a turn off especially because there were many people often smoking nearby. The room was dark. Turning on all of the room lights or opening the curtain didn’t help to brighten the room. The reception on the TV wasn’t very good. Location to Asok station was decent but you have to cross a fairly busy street to get to the sidewalk.

Dear John Hideo K., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Asoke Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Excellent stay

Customer review rating 5.0/5

Randle B. C. Couples - Confirmed reviews ALL

Always an excellent stay at this hotel. Staff is friendly and extremely helpful. Best hotel in asoke area.

Dear Randle Boyd c., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Feel like at home

TripAdvisor rating 5.0/5

Toni C TripAdvisor review

I have been staying in many places in Bkk but Grand Mercure is the only one which really makes me feel like at home. Extremely friendly staff and managament who are always there to help with every small detail. Big pool area and huge room sizes which makes it a perfect fit for families. Also 5min walk to different malls, BTS stations and more.

Dear tonicJ4228OR, Thank you for your compliment. Your feedback will be a good tips for travelers who are looking an accommodation in Bangkok. Sincerely yours, BT

Customer review rating 3.0/5

Cameron K. Business - Confirmed reviews ALL

A disappointment. I've been coming to this hotel for over 3 years begging them to purchase an ice machine so the staff and guests can have ice at the pool with their drinks and the restaurant. Each time they just say yeah, yeah, we will get one and do nothing. Imagine sitting outside by the pool with hot drinks? No cold water with breakfast or lunch paying 3 times the rate? Even street vendors serve drinks and food with ice. This hotel is rated as a 4 star and the ONLY hotel that doesn't have an ice machine. Embarrassing.

Dear Cameron Ben k., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Asoke Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 110 reviews 9/10 Location
  • 191 reviews 7.5/10 Room
  • 170 reviews 8/10 Service
  • 7 reviews 6/10 WiFi
  • 117 reviews 8.2/10 Comfort
  • 56 reviews 5.5/10 Breakfast
  • 52 reviews 6.5/10 Cleanliness
  • 46 reviews 4.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.