Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.7/5 4,434 reviews

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Sofitel Bangkok Sukhumvit - Image 1
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189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge.

  • A luxurious stay in the heart of Bangkok, just steps from premier shopping malls.

  • Spacious rooms for every occasion-ideal for couples, families, and large groups.

Our accommodation(s)

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Room 1

Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Telephone
Fax +66 2 126 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  4,434 reviews

Customer review rating 4.0/5

Jamie S. Couples - Confirmed reviews ALL

Dear Esteemed Guest, Thank you for sharing a balanced account of your stay. We are pleased that you appreciated the room, the convenience of our location and the friendliness of our colleagues. We are sincerely sorry that the unpleasant bathroom odour remained throughout your visit. We understand how significantly this would have affected your comfort in the room. We also apologise that no one introduced you to our pillow menu, which includes firmer alternatives that may have offered you better support and a more restful night. Your comments have drawn our attention both to the condition of the bathroom and to the importance of explaining the comfort options available to our guests. We are grateful that, despite these shortcomings, you still recognised the positive aspects of your stay. Warmest regards, Krit, Guest Experience Manager

Customer review rating 5.0/5

Digby M. Business - Confirmed reviews ALL

Dear Esteemed Guest, Your continued trust in the hotel over the years is something we receive with profound gratitude. Having known us across many visits, your thoughtful recognition of the care given to the property and the consistency shown by our colleagues carries particular significance. We are deeply appreciative that your experience continues to give you confidence in the hotel, whether your time in Bangkok is for business or leisure. Such confidence is never something we should take for granted, especially from a loyal patron who understands the hotel so well. Thank you for your longstanding support and for the generosity of your reflection. It remains a privilege to care for you whenever you are with us. Warmest regards, Krit, Guest Experience Manager

Customer review rating 5.0/5

Sonemala S. Business - Confirmed reviews ALL

Dear Esteemed Guest, On behalf of our General Manager, Mr Oliver Schnatz, and the entire team at Sofitel Bangkok Sukhumvit, thank you for the considerable care you took in sharing your reflections with us. We are grateful to know that the kindness and professionalism you encountered throughout the hotel allowed you to feel comfortable and well looked after during your business stay. Your recognition of our reception, restaurant and housekeeping colleagues will be received with sincere appreciation, as will your thoughtful observation of the hotel’s efforts to reduce unnecessary single-use materials. Thank you also for drawing our attention to the lotion dispenser in the meeting-floor restroom. The matter has been shared with the responsible team so that it may be checked and attended to. We appreciate the generosity with which you offered this practical observation. It was a privilege to receive such a thoughtful message, and we hope to have the opportunity to care for you again when your travels next bring you to Bangkok. With warmest regards Krit Tokrisna Guest Experience Manager

Customer review rating 5.0/5

Kirill P. Friends - Confirmed reviews ALL

Dear Esteemed Guest, Thank you for sharing such a generous reflection on your stay. We are deeply grateful to know that your time with us left such a strong and positive impression. Your confidence in the experience is sincerely appreciated, and we hope the memories of your visit remain with you long after leaving Bangkok. It would be a pleasure to welcome you again in the future. Warmest regards, Krit, Guest Experience Manager

Customer review rating 3.5/5

Suresh T. Business - Confirmed reviews ALL

Dear Esteemed Guest, Thank you for taking the time to share such a considered account of your stay. We are grateful that the care shown by our colleagues, the meals you enjoyed, and the attention given to your room contributed positively to your time with us. Your recognition of the teams involved is received with sincere appreciation. We are sorry, however, that the arrangements concerning complimentary refreshments and snacks left you with a sense of restriction. This should have been communicated with greater clarity and handled in a way that felt more thoughtful and hospitable. We regret that this affected the closing impression of an otherwise pleasant stay. Thank you for allowing us to understand both what served you well and where the experience fell short. Warmest regards, Krit / Guest Experience Manager

Other web-users rate our hotel

  • 1,534 reviews 9.4/10 Location
  • 2,033 reviews 8.8/10 Room
  • 2,881 reviews 9/10 Service
  • 19 reviews 9.2/10 WiFi
  • 795 reviews 8.3/10 Amenities
  • 787 reviews 9.2/10 Vibe
  • 752 reviews 8.4/10 Breakfast
  • 581 reviews 8.6/10 Cleanliness

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