Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.6/5 3,247 reviews

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Indulge in unique dining experiences across our 4 onsite restaurants.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge

  • Hotel experience blending Thai culture with French Flair

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana

GPS:13.73977, 100.55769

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The 345 elegantly appointed rooms and suites each feature luxurious floor to ceiling windows, timber floors, state of the art technology and sophisticated furnishings. The Opera Suites and Imperial Suites offer terraces with sweeping skyline views. Spacious rooms, adorned with chic design & luxurious modern amenities to make your stay in a 5-star Bangkok hotel most memorable. Equipped with Smart TV, hi-speed internet, ergonomic work desk, Illy coffee maker ideal for business or leisure guests.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,247 reviews

TripAdvisor Rating  4.5/5  5,061 reviews

Another great stay at the Sofitel Bangkok!!!!

TripAdvisor rating 5.0/5

joeonthego2014 Business - TripAdvisor review

If you are visiting Bangkok for business or pleasure or both this is the place to stay. I have tried many different hotels and I am in many different programs. As I travel a lot I am fortunate to be Diamond with every major group. The property ticks all the boxes and is my only destination in Bangkok. It has a great location in the best part of BKK for whatever you are looking for. Plus located on the BTS for quick access to the city when traffic is bad. Like all Sofitels it has amazing facilities, Gym, pool, restaurants, awesome lounge! For me the reason I only stay here is the team, they always make me feel like family. I know it is just not me as I see how they are with all the guests! The hotel has created something special that makes everyone's stay an experience to remember! So much so I feel like the team here are my friends and I always look forward to seeing them!! Shout out to Nok, Mackay, Bees and Bin!

Impressive services are their strength

TripAdvisor rating 4.0/5

SingaporeTravelnut Couples - TripAdvisor review

Got a corner suite. It is old but are quiet, clean & relatively spacious. TV channels & WiFi are good. Only downside is the working area is too dim. A very warm welcome from the reception lady with a cool drink offered. I paid my deposit of 6000 for 3nites by cash even though its all already pre paid but that's fine with me. Current check in for all is at 32nd floor due to lobby reno. Breakfast are good. Impressed by the selection of egg done & can even request for ice coffee. Staff at breakfast are extremely attentive compared to other 5stars I had stayed. Location of the hotel is convenient considering the sheltered bridge link to Asoke BTS & where u can connect to the MRT. So, what's the downside? I find the 300 meters walk from Asoke still relatively far after returning from my long day walk but that's me because I am a lazy bum:) When u walk past various 5stars along the bridge I wished I had stay nearer. Secondly, most taxi & tuk tuk do not know the hotel well. Hotel lobby is not visible along the main road. Things to avoid. Do not take those taxi waiting just as you exit hotel compound. Fares are often quote almost 3x higher. I would walk 50meters away & wave down a taxi or tuk tuk. Sukhumvit is relatively safe & with lots of activities. Don't worry about those trans standing by the pavement waiting for business. It's part of the free sightseeing in Thailand. :)

Three nights at Sofitel Sukhumvit

TripAdvisor rating 4.0/5

Hakamix Couples - TripAdvisor review

We stayed three nights at Sofitel Sukhumvit in January. Location is very good, direct connection to MRT and BTS stations. Terminal 21 and Robinson department store are both very near. Big superior room but already dated. Only one and rather small wardrobe, comfortable beds and very effective (and noisy) A/C. We had access to Executive Lounge. Huge space and friendly staff but nothing special if I think the display of breakfast, afternoon coffee or canapés in the evening. The Sky Bar is great place, awesome views. And very good Fitness Room. The receptionist told us that there will begin a huge renovation at lobby, 2nd floor restaurant and reception area and it will take about three months. Actually it started the day when we checked out.

Dear Mr Judge Thank you for taking the time to leave such a detailed review the hotel on TripAdvisor. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive review are much appreciated by everyone. I do hope that we have the pleasure of welcoming you back soon at Sofitel Bangkok Kind Regards David Talbot Hotel Manager

Visit after renovation complete

TripAdvisor rating 3.0/5

Drc80 Families - TripAdvisor review

Once the renovation is done this would be a 4 but while work is in process and chemical smell strong it’s only a 3. I knew work was being done in the lobby as mentioned on site when booking. But the chemical smell reached up to rooms up on 24-30 floors and gym on the 9th floor. We did change floors and room and 2nd one was better but process was slow to make the room change. Service was mostly sincere and friendly when attempting to change and tried a little for service recovery but not enough. The renovation means you need to walk around the back or come in from 3rd floor skywalk. Rooms were reasonable but some wear and tear showing on cupboard and ceiling. Breakfast was up on 32nd floor due to the renovation which was lovely due to the beautiful views across the city. Food selection was reasonable and the quality was very good.

Dear Drc80 Thank you so much for taking the time to review your stay and share your valuable feedback. I read through your comments and I do genuinely appreciate you sharing such considerate and constructive feedback as it allows me to review in detail where we did well and also the areas that have fallen short. I am so delighted to know that you have enjoyed your stay in general, We hope to see you again soon. Kind regards David Talbot Hotel Manager

Family stay Jan 2023

TripAdvisor rating 4.0/5

Resort494998 Families - TripAdvisor review

Our family stay from Jan 3 to 8 2023. We only stayed there because it’s my fathers go to hotel in Bangkok for location. We booked club room suite with living room and office. Size was great but the room looked very tired, dark and had bad odour smell when you enter the room. The lights in the bathroom mirror didn’t work and couldn’t see anything. I didn’t shave for 4 days and wife did her makeup in hallway mirror from natural light. We complained but they just added a lamp in living room and nothing was done regarding smell. Manager said they are surpose to Reno the room. Not sure why they didn’t put us in newly renovated room. Actually should have been renovated during pandemic closure. Breakfast was included and was great. Club access was awesome and the staff there were extremely friendly and accommodating. We had great time. We went to skybar on roof and was bad experience. Big lady named Nana was straight out nasty very rude. We almost got up and left until another waiter guy came and helped us. If you don’t like your job don’t be in hospitality. Especially things just opened up in Thailand and was closed for so long. End of day we came to spend money there. Over all great location but wouldn’t suggest it for family. Quite of ladyboys and prostitution’s in front outside of hotel. And black men selling drugs. Sky train is great in front to get around since traffic is really bad in Bangkok. Terminal 21 is awesome for shopping and restaurants which is block away. Vancouver Canada

Dear Resort494998, Thank you for sharing your feedback on TripAdvisor regarding your recent stay with us. Your review helps us identify areas for improvement. We would like to inform you that we are currently undergoing renovations on our rooms, with updated rooms set to be available starting in April. This includes upgrades to bathroom lighting. We are glad to hear that you enjoyed the breakfast and service in the club area. Our team in that area is often praised by guests for their exceptional service. We take your feedback about the Belga restaurant very seriously and will be following up with the management team to make improvements. Once again, thank you for your detailed feedback and we look forward to welcoming you back in the future. Kind regards, David Talbot Hotel Manager

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Other web-users rate our hotel

  • 861 reviews 9.4/10 Location
  • 1,277 reviews 8/10 Room
  • 1,893 reviews 9/10 Service
  • 31 reviews 6.8/10 WiFi
  • 648 reviews 8.7/10 Breakfast
  • 518 reviews 8.3/10 Food
  • 483 reviews 8.4/10 Comfort
  • 397 reviews 8/10 Cleanliness

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