Sofitel Bangkok Sukhumvit Hotel 5 stars

Must pay more attentions on cleaning. Especially the bathroom. Chalky spots on walls.

I have been in this hotel probably in excess of 10 times in the last few years. I love its position, close to public transportation and amenities, and I have always felt special, recognized and pampered. However, this time around, I have noticed a huge drop in the service quality: as a Platinum ALL, I was supposed to get a complimentary room upgrade, and I did not receive any. I generally received a fruit basket in the room, and I didn't either. Some of the new team members do not speak English properly, which is unacceptable in a five star luxury hotel; I was relieved to bump into one of the more experienced team members and, as expected, her attitude was completely different, much better. Also, in the Club Millesimè, the pre-dinner aperitif was supposed to run from 5PM to 7PM, and at 6:50 the kitchen staff was already busy in taking away food platters, without informing anyone, or asking for last orders... All in all, the hotel is still a good one, but if I were to plan another trip to Bangkok, today I would probably look at other options

After staying at least annually since hotel opening service has always been great .However after making a booking well in advance for a particular room configuration of the prestige suit I was only informed the day before arrival my request could not be fulfilled

The hotel and its staff are fantastic. The staff were extremely friendly and helpful. We have stayed in some lovely hotels but this hotel has been by far the best so far. Our room an executive lounge suite was stunning and the bed and bedding so comfortable. Our room wasn’t ready when we arrived so the staff upgraded us to a corner suite and gave us a voucher for a drink each in the sky bar. Breakfast in both the executive club lounge and buffet restaurant was fantastic. The choice was huge, well presented and so tasty. The club lounge and staff were so professional and friendly, the evening canapés and drinks were delicious and plentiful. We also enjoyed a two hour wine experience at the lobby bar, this was fantastic value for money and very enjoyable. The facilities were fantastic, the pool was beautiful and the spa looked amazing. We were sad to leave and we would definitely return. I will look for a Sofitel hotel first if I was staying in another city. Thank you all for a wonderful stay.

The location was great for access to the skytrain. Nice hotel with helpful and pleasant staff. The club access was excellent.

Property, rooms, club lounge, gym, pool, etc all very suitable for a stay in Sukhumvit. Stayed almost every year since property opened & will inevitably stay again in the future. Viola restaurant seems to get worse each time we stay, this time was most disappointing as burger was served raw. But with location being so convenient to many dining options no real reason to dine in house anyway, don't think I'll bother with Viola next time. Rooftop restaurant was great last year, didn't try this year.

Well located and very well staff and service

great experience, love the breakfast which offers various kinds of food.

Had a week long stay. It’s quite conveniently located in the heart of Sukhumvit. Breakfast was a bit ordinary but the rooftop bar and restaurant makes up for it.

My stay at Sofitel Sukhumvit Bangkok was, well 5-star all the way. I was spoilt from the moment l stepped in the hotel. Check in was a breeze, professional and I was attended by three staffers from the moment l stepped out of my taxi. I was welcomed with arrival drinks and personally shown to my room by Nadia .All the while, being informed of the services that were available to me. The hotel looked exceptional from the entrance and the lobby was very grande indeed. My room did not fail my already-high expectations. The premier level on floor 31 was probably the best I’ve been to. Magnificent views, top wines and great food in a very relaxed atmosphere. Definitely worth the extra outlay. The roof top bar is a must-do. We had pre dinner drinks with awesome city views. Service was relaxed yet professional. Our server NAM was amazing. Cheery and engaging, she promptly took our drinks order and retuned serving complimentary nibbles. Check-out was equally fast and smooth. All in all a very comfortable stay that has surpassed my expectations and I can’t wait to be back!

The check in were smooth with very helpful staffs. In dining menu were great and the room also very spacious and tidy. Love the detail arrangement.

It's amazing hotel...but 2000 THB more on an average compared to other hotels of the league

We spent three night there 1-4th of February 2020. . From the moment our taxi stopped, the staff were so welcoming, friendly and helpful. We used the Club facilities on the 31st Floor. The staff there were equally helpful and friendly. The food and drinks were of a high standard. The pool area was clean and tidy with very attentive staff who ensured you had towels immediately on arrival. Excellent experience, first class team.

Helpful staff. Comfortable bed. Good choice and selection at breakfast.

Perfect location, super friendly staff, clean... everything works in this hotel, i can warmly recommend.