Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.6/5 3,573 reviews

Sofitel Bangkok Sukhumvit - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Indulge in unique dining experiences across our 4 onsite restaurants.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge

  • Hotel experience blending Thai culture with French Flair

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,573 reviews

TripAdvisor Rating  4.5/5  5,304 reviews

Certificate of excellence 2023

Excellent Hotel

TripAdvisor rating 5.0/5

Caroline T TripAdvisor review

The Sofitel is the hotel I always stay at when I am in Bangkok. Its ideally located on Sukhumvit Rd and is an oasis of calm inside - but still very central to shops, Skytrain, MRT, restaurants and nightlife. There are also some parks close by. The hotel rooms are beautiful and have recently been refurbished. The pool is a really good size - whether you want to do a proper swim or just relax. Its the staff that really make this hotel though. Everyone is very welcoming, from the staff on the door - Tray and Boy, along with the concierge team and Ing, who was my initial point of contact when I arrived - she took me to my room and very helpful with a few questions that I had. I had access to the club lounge with my room, and find this a really useful extra - the lounge is on the 31st floor, with excellent views of Bangkok, and a lovely setting for breakfast (with the al a carte menu) and the included afternoon tea, evening drinks/snacks. Its also a lovely location if you have a bit of spare time to either read a book, or just relax with a coffee. I would like to mention the team by name, as they were also very welcoming - Khaow, Macky, Nok, Sindy, Gift, Valen, Shoki, Tum, Tide, Aun and Ann. I have stayed at alot of hotels in the Sukhumvit area over my years travelling to Thailand, but its the Sofitel I always stay at now - the staff give it a very homely feel and I always look forward to my stays there.

Dear carolinetI407MK, Your gracious comments about your regular stays at the Sofitel Bangkok Sukhumvit have truly warmed our hearts. Our privileged location on Sukhumvit Road, between the bustling city and peaceful parks, is indeed a fortunate setting, and we are delighted to please you. We are glad you find the refurbished rooms soothing and our pool satisfying, no matter your preference for activity or relaxation. It is our thriving team that genuinely brings alive our commitment to delight guests like you. We are earnestly thankful for your recognition of Trai, Boy, Ing, and our devoted club lounge team, Khaow, Macky, Nok, Sindy, Gift, Valen, Shoki, Tum, Tide, Aun, and Ann, who particularly touched your stay. Their care and dedication indeed encapsulate our ethos of heartfelt and personalised service. With anticipation, we look forward to welcoming you back soon to your "homely" environment at the Sofitel Bangkok Sukhumvit, promising engaging encounters and beautiful memories that continually charm you on every visit. With warm regards, Oliver S. General Manager

TERRIBLE!!

TripAdvisor rating 2.0/5

Jet62635662773 TripAdvisor review

EXCEPT TH EHOTEL LOCATION EVERYTHING ELSE IS REALLY BAD ABOUT THIS HOTEL THE STAFF NEVER PAYS ATTENTION TO YOUR REQUEST I HAD TO ASK THRICE FOR ANY NORMAL SERVICE ROOMS ARE NOT PROPERLY CLEANED INFACT YOU HAVE TO CALL THEM TO ASK FOR CLEANING EVERYDAY TERRIBLE!!

Dear Jet62635662773, We are sincerely grateful for your feedback regarding your recent stay at the Sofitel Bangkok Sukhumvit. We regret to learn that your experience was not up to the standards we pride ourselves on, and we humbly apologise. Our dedication to offering exceptional service and attention to detail is unwavering, and it is clear that we did not meet your expectations in these areas. Your concerns regarding our staff's attentiveness and the room's cleanliness have been taken seriously and will be thoroughly addressed with our team. We firmly believe in the importance of constructive feedback, as it helps us identify areas for improvement and ensure that we consistently provide a personalised and exceptional experience for all our guests. We would be honoured to have the opportunity to welcome you back in the future and demonstrate our commitment to providing the quality service you deserve. Warm regards, Krit T. Guest Experience Manager

well located, loved the pool and great breakfast

Customer review rating 5.0/5

Susanto Couples - Confirmed reviews ALL

well located, loved the pool and great breakfast

Dear Susanto, Your kind words have truly warmed our hearts. We appreciate your acknowledgement of our strategic location, and we're glad that the pool and breakfast both added value to your stay. Each aspect of our hotel experience is curated with the utmost consideration, and it pleases us greatly to receive confirmation, such as your feedback, of its positive impact. We're committed to providing a memorable stay for our esteemed guests like yourself, and please be assured that your comments inspire our continued endeavours. It has been an honour providing our services to you. We yearn to host you again at Sofitel Bangkok Sukhumvit for an even more engaging and fulfilling experience. With deepest gratitude, Krit Tokrisna Guest Experience Manager Sofitel Bangkok Sukhumvit

GAMYUI IS AWESOME!

TripAdvisor rating 5.0/5

sean h TripAdvisor review

The staff is awesome. Gamyui was extremely nice to me in the bakery. Everyday she would greet me with a smile and great energy! Also Pim is great too! They made the trip much better! I look forward to seeing them both again.

Dear Getaway06644802495, Thank you immensely for your uplifting remarks about our valued team at the Sofitel Bangkok Sukhumvit. We appreciate your kindness in applauding the delightful service you experienced from our team, particularly Gamyui and Pim. We are glad that Gamyui's warm welcomes at Le Macaron Hotel Cafe enhanced your stay, as did Pim’s remarkable hospitality. Their vibrant energy, attentiveness, and commitment to creating heartfelt experiences for our esteemed guests like you are indeed indicative of our hospitable spirit at the Sofitel Bangkok Sukhumvit. Your kind acknowledgement fortifies our resolve to continue nurturing such delightful connections with our guests. Both Gamyui and Pim look forward, as do we all, to welcoming you back in the future. With warm regards, Oliver S. General Manager

Great stay

TripAdvisor rating 5.0/5

Maximilian P TripAdvisor review

Wonderful hotel and perfect service. Stay there for 3 nights for business trip. Very nice and clean room. The hotel is diretcly at Suhkumvit Road, lots of bars and restaurants close to the hotel.Thanks to Tony

Dear maximilianp793, It's delightful to hear that you enjoyed your stay at the Sofitel Bangkok Sukhumvit, highlighting our prime location and immaculate rooms. We genuinely understand the importance of cleanliness and comfort, and it pleases us significantly to have met these expectations, especially during your business trip. Your recognition of our perfect service brings us much satisfaction. Moreover, acknowledging Tony, in particular, heightens our sense of fulfilment. Please know that your appreciation provides an impetus for us to continue providing such dedicated service. Our premium location on Sukhumvit Road offers easy access to local bars and restaurants, reflecting the vibrant Bangkok culture. We're glad you enjoyed this proximity. We eagerly look forward to welcoming you back for future visits. Your return will provide another opportunity for us to meet and exceed your expectations in delivering an extraordinary service experience. With enduring warmth, Oliver S. General Manager

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Other web-users rate our hotel

  • 1,069 reviews 9.6/10 Location
  • 1,462 reviews 8.5/10 Room
  • 2,142 reviews 9.1/10 Service
  • 25 reviews 6.5/10 WiFi
  • 700 reviews 9/10 Breakfast
  • 560 reviews 7.6/10 Amenities
  • 533 reviews 8.5/10 Food
  • 518 reviews 8.5/10 Comfort

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