Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.7/5 4,354 reviews

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Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge.

  • A luxurious stay in the heart of Bangkok, just steps from premier shopping malls.

  • Spacious rooms for every occasion-ideal for couples, families, and large groups.

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,354 reviews

TripAdvisor Rating  4.6/5  6,043 reviews

Certificate of excellence 2025

Great Hotel

TripAdvisor rating 5.0/5

Suresh D TripAdvisor review

Amazing Hotel & an amazing Friendly & welcoming experience by the front line staff.The quality of rooms is amazing & its such a pleasure staying at this property

Perfect

TripAdvisor rating 5.0/5

Aiden G TripAdvisor review

Chrispy was wonderful — very warm, welcoming, and genuinely friendly. She assisted us beautifully and gave excellent recommendations for drinks. The service made our stay even more enjoyable. I will definitely come back and stay at Sofitel Bangkok again.

Customer review rating 5.0/5

Sunil J. Families - Confirmed reviews ALL

Right from the beginning at reception and at club lounge and check out was really smooth and we were overall comfortable during our stay

Customer review rating 4.5/5

Fook C. S. W. Solo - Confirmed reviews ALL

All good. Especially service level from all staff

Customer review rating 3.5/5

Patra H. Families - Confirmed reviews ALL

During our recent stay at Sofitel Bangkok, unfortunately the experience was not as smooth as expected. While the hotel maintains a beautiful property and the staff were polite, there were several issues that impacted our overall stay. One of the trainee staff members spoke very softly, making it quite difficult to hear and understand, even after multiple attempts. Additionally, our room key cards did not work on several occasions, requiring repeated trips to the front desk, which was inconvenient. The most frustrating part of the stay was the billing process. There was a mistake made with the payment, and settling the bill became unnecessarily complicated. At the time of writing, we are still waiting for the refund to be processed, which has added to the disappointment. Overall, this stay did not meet the standard we have previously associated with the Sofitel brand. We hope these concerns can be addressed to improve the experience for future guests.

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Other web-users rate our hotel

  • 1,602 reviews 9.5/10 Location
  • 2,057 reviews 8.8/10 Room
  • 2,949 reviews 9/10 Service
  • 15 reviews 8.7/10 WiFi
  • 828 reviews 9.2/10 Vibe
  • 792 reviews 8.5/10 Amenities
  • 775 reviews 8.5/10 Breakfast
  • 599 reviews 8.8/10 Cleanliness

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