Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.7/5 3,879 reviews

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Sofitel Bangkok Sukhumvit - Image 1
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189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Indulge in unique dining experiences across our 4 onsite restaurants.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge

  • Hotel experience blending Thai culture with French Flair

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Telephone
Fax +66 2 126 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,879 reviews

TripAdvisor Rating  4.5/5  5,811 reviews

Certificate of excellence 2024

Sofitel sukhumvit 13

TripAdvisor rating 4.0/5

Doreen-live Families - TripAdvisor review

Pros: Sofitel sukhumvit 13 is a conveniently located hotel with a beautiful front entrance with a flower display. I got a birthday cake on arrival in the room which was really nice, thank you🙂 The hotel is well maintained and clean enough. The rooms are well presented. The cleaning staff were generally good with cleaning. I left little notes for them for things that needed to be done which they did, thank you for that. Basically all the essential services are located at the doorsteps like money exchange dee money who give the best rates in the area, seven eleven, millions of restaurants/ eating places, mall - terminal 21, pharmacies, BTS trains, underground trams. The staff are exceptional always ready to assist with directions, getting a taxi, recommending places to visit while in Bangkok, making tour bookings and generally very friendly. Special mention to Natty, Pete, Boy, Tony, Tui, Tee, Tow, Tum, Kevin, Palm. Sorry if I have not written the names correctly. The reception staff that helped my cousin and I with the wifi thank you as well 🙂 The breakfast staff were also very friendly and welcoming. The ginger tea was excellent helped when I was feeling sick. I also was able to custom order eggs with no lactose which was a hit and miss. Cons: The bathroom especially the shower area needs to be cleaned so you don’t see any mould and the grout patchwork needs to be redone. For a 5 star hotel perfection should be maintained. On the first day I had to call room service for the body wash to be refilled. I have to request for toilet paper a few times during my stay. The hair on the floor in the toilet area seemed to stay there for the whole stay not sure if the toilet area gets vacuumed as well. There is limited gluten free and lactose free options in the buffet breakfast. I usually don’t have curry in the mornings but I didn’t have much options to choose from. The gluten free bread does not taste nice. The gluten free pancake was too dense. The gluten free muffin/cake is ok but I was not sure if it had butter in it. Eggs were made to order but not that great. The fruits were only other options I could have. I was disappointed that there was no ripe mangoes or mango sticky rice on the menu. There was lots of mangoes being sold on the streets so mangoes were in season. The taxi from the hotel weren’t given clear instructions on where we wanted to go and asked me for directions. I have to turned my mobile roaming on to access google maps so the driver could use google maps to take me to my destination. On one occasion I told the driver I didn’t have internet then he turned on his google maps and dropped us 2 streets away of where we wanted to go because there was traffic but still charged the same amount. Please make sure to write the address of the hotel and the destination you want to go to so you can show the driver otherwise you will dropped off at the wrong place. Overall: I would recommend Sofitel but next time I would split up my time between the other luxury hotels on the same street like Westin and Hyatt just for the experience.

4 days meeting at Sofitel Sukhumvit

TripAdvisor rating 5.0/5

KayN105 TripAdvisor review

We have 4 days meeting here at Salon1 on 7th floor and it was great hospitality, great food and beverage. Staffs are professional and taking good care of our group. Especially thanks for Khun Prim Parinya, Khun Theerawut, Nong Minty and Nong Sun for the great service.

Excellent Hotel in Sukhumvit Area

TripAdvisor rating 5.0/5

tramalt TripAdvisor review

If you are looking for an Hotel in the Sukhumvit area, Sofitel Bangkok Sukhumvit is an excellent choice. Within walking distance to 2 metro lines; Nana/Asok (Green) and Sukhumvit (Blue) stations. There is a Terminal 21 mall about 2 lanes down. Accor status was recognised with an upgrade and welcome gifts. The hotel was renovated and it showed in both the public areas and room; clean, modern and bright. As it was a short stay we didn't use most of the facilities. From what we have seen, the service was excellent in both the reception and Club Millesime. For Club Millesime members you can have your breakfast there in the morning, tea and evening cocktail. Special mention goes to Ms. Mira at the lobby who made check in a breeze and Ms. Nicha who takes the time to greet and engage the guests without fail. Tony at the door who is ever smiling along with his helpful colleagues Boy and Trai.

Used to be Prestigious but now Poor in Service

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Love the renovation, the room was nice and as usual we stayed on the club floor - however, the experience is now terrible. The service on the club floor has tremendously deteriorated, inattentive table service, poor choice of food during breakfast etc., did not live up to my expectation. Probably in it's bid to attract anyone and everyone, the club floor did not enforce the minimum dress code - we saw many guests in flip-flop (not the fashionable kind) and some even in pajamas! Instead of canape, rice, noodles and main dishes (green curry chicken etc.) were offered at evening happy hours - thus inviting families with screaming children to have a full meal in the lounge! The rest of us have to retreat to deep corner or the conference room to escape the roaring market place/hawker center kind of environment. We made the comments and service was briefly improved by Khun Macky but i wonder how long the hotel will last. Certainly will think twice to come back. Will not pay for club floor access next time. As a brand and the only Sofitel in Bangkok, i'm saddened to see it dropped very far from grace.

Very satisfied

Customer review rating 5.0/5

Joe A. O. Families - Confirmed reviews ALL

Very approachable and friendly.. the food was great…all the staff very hospitable.. I can’t wait to stay back again..

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Other web-users rate our hotel

  • 1,376 reviews 9.4/10 Location
  • 1,857 reviews 8.8/10 Room
  • 2,543 reviews 9.1/10 Service
  • 8 reviews 9/10 WiFi
  • 752 reviews 8.9/10 Vibe
  • 733 reviews 8.1/10 Amenities
  • 695 reviews 8.5/10 Breakfast
  • 631 reviews 8/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.