Sofitel Bangkok Sukhumvit Hotel 5 stars

Overall, I had a good stay at Sofitel for 14 nights. My room is quite clean with good view. (thank to Khun Noppon who helped me to choose the room). The best things for staying here is the service. Most of the staffs are helpful and caring. I would like to thank to Khun Polly who recevied me on arrival and assisted me throughout during the check-in. I also would like to thank to Khun Bam, Khun Mortiz, Khun Micky, Khun DukDik, Khun Mind and Voila team. Food here is excellent and delicious. Thank you to Khun Tik and her houskeeping team who are always keep my room clean. Thank you to Khun Dew and the reception team as well. Also Thank you for Khun Green at the Concierge. I will definitely to come back to Sofitel again.

I stayed near to 38 days at Sofitel. I was there for a business trip. Everything were well organized and properly in place. The cleanness was at a high level of standards. Staff were very friendly and all the times trying to help. Hotel's location was the best to my situation and I had access to many places, personally and for the business, in a very proper amount of time. Internet was very good, except in some occasions which the problem was resolved as I informed the reception, in prompt manner. Food was also another point of strength in Sofitel. I had the option of having afternoon tea and evening mocktails and it was a lot of fun. They prepared me my desired food even if it was not on the day's menu. Breakfast was including many options and it was properly served, buffet or al la carte. I am sure I would stay again in Sofitel in my next trips to Thailand.

Booking rate was a bit tricky coz the one in app and the one on the web was different. When check in staff was a little shortage and service was quite delay. We got room upgraded from Platinum status, still receive benefits but food and drink were quite cold and not that tasty. Turn down service was very nice. Breakfast was limited but quite nice, pool open but without staff control we faced another guest family who were using space inappropiately.

It was truly unforgettable stay. From the check-in to check-out, everything was smooth. The managers and staff took such a great care of my family with 5-year old boy including preparing kids size robe, making a bubble bath, making beds and etc. Will definitely come back and hope we can still experiece such a warm and thoughtful hospitality then. Thank you.

Love to stayed here. the staff have great services.

Manager brought me a wrong room with a wrong floor. Oops! But finally he can manage to find a room. After getting a room, manager called again to check my name as he worried to bring me a wrong room. Entering a room with happy birthday message. Wow! Thank you very much. Later staff brought a nice yummy chocolate mousse cake. Happy!

Everything was fine during the stay, the hoyel is well situated however the main drawback was that the room was 'old' and showed wear n tear I understand thst the hotel is being renovated from bottom to the top, i wish they had put me in one of the renovated room as due to covid, one tends to stay more in the hotel room as most places are closed and restaurants did not have dine in during my stay

"Everything was perfect” “Extraordinary ” “This place was amazing! The staff was so friendly and everything was exceptionally clean! The best!”

Everything is good, but there is no room service discount for accor plus member in the situation that the hotel restaurant are closed

All staffs are nice and helpfull.

During the situation of the covid-19, I can say that this place performs a very good management of the service. I was very satisfied with this stay. Every staff was so professional. Khun Torfun was exceptionally helpful with the room assignment. Khun Noppon, also, helped with some inquiries about the room upgrade. Moreover, Khun Tum at the executive lounge offered such a magnificent service. Most of all, I really appreciate their recognizing me, which makes me want to visit this place again and again.

I have expectation about the service of club mill'sime, but quite disappoint due to the club move to the 2nd floor @ Voila. It's totally different feeling & experience, make me disappoint from my hotel selection. Complimenatry light meals, snacks are under standard of five stars hotel, not much variety, food taste simple, some dishes are too hot and spicy (even for me - I normally like hot and spicy dishes). I stay for 4-D 3-N, I think hotel breakfast must improve, not much variety and under standard of 5 stars service i.e. quality of smoked salmon during breakfast, no Japanese selections. I see a small pot of Miso soup and smoked salmon. I try only one piece of salmon and can't accept any more. One good service is drink including breakfast, complimentary afternoon & evening.

The overall hotel was great. All the staffs were very polite, nice, helpful, and friendly. Buffet breakfast were excellent especially the fresh juice counter. However, some rooms were a bit well worn, the air conditioning had damp smell when increase the temperature, and TV speaker sound like it was broken inside.

Current hotel promotion on this month is basically give away suite room to anybody, which is when you book a suite for 1 night then you get a free 9 vc upgrade to suite for the next 9 stays (from lowest deluxe room price). Seem fine if you are a new customers, but how about a regular guests? That seem totally unfair because even accor diamond elite members don’t get a guaruntee suite upgrade. I got the same room type and location just like the guests that relocated from mercure. So i give only 1 point on value for price. My previous stays are 1 in Apr, 2 in Mar & feb, 1 in Jan and have another 5 upcoming stay from this month until June. (All are on weekday).

The hotel located around 200 meters from interchange stations, opposite of Korean town, variety of goo d quality food nearby. The room is spacious, the city view is great, amenity use l'occitane brand. No mini bar in provided in the room. Some downside: The TV is quite outdated, cannot connect wirelessly and the speaker seem a bit broken. The door closing is quite loud, heard other rooms closing the door once in a while. Worth mentioning, the welcome drinks at Belga restaurant is one of the best quality compare to all Accors hotel in Bangkok. Variety of food provided at breakfast, good quality products and also freshly made cold-pressed juice.