Mercure Bangkok Makkasan 4 stars

Customer review rating (ALL Rating) 4.3/5 752 reviews

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Description

Hotel extras

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

Our accommodation(s)

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Hotel location

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.75129, 100.55734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE STATION

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  752 reviews

TripAdvisor Rating  4.5/5  1,617 reviews

Certificate of excellence 2024

good service

Customer review rating 4.0/5

Man Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your experience. We’re pleased to hear you appreciated the service provided by our M Wine Lounge and housekeeping team your kind words will be shared with them. We sincerely regret to learn about your experience at our restaurant on the 8th floor on the evening of 13 April. Please accept our apologies for any inconvenience caused. Your feedback has been shared with the relevant department for immediate review and improvement. We appreciate your comments and hope to have the opportunity to welcome you back for a more seamless experience. Warm regards,

I keep coming back

Customer review rating 5.0/5

Ole G. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your continued trust and for sharing such thoughtful feedback. We’re truly honored to welcome you back each time, and we’re delighted to know that our location, facilities, and service continue to meet your expectations. It’s especially rewarding to hear that you feel recognized and well taken care of as a regular guest — your loyalty means a great deal to us. We’re also glad you enjoy the convenience of our shuttle service and the comfort of our swimming pool and modern rooms. We look forward to welcoming you again soon for another relaxing and enjoyable stay. Warm regards,

Good breakfast and service

Customer review rating 4.5/5

Gilbert Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your great rating and kind words. We\'re pleased to hear you enjoyed our convenient location, shuttle service, and especially our breakfast and service. It\'s wonderful to know your stay was a positive one. We truly appreciate your support and look forward to welcoming you back to Mercure Bangkok Makkasan in the near future. Warm regards,

Good stay, cordial staff

Customer review rating 4.0/5

Bapu S. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your kind feedback. We’re glad to hear that you had a great overall experience and found our location convenient for exploring the city. We also appreciate your suggestion regarding the breakfast options and will certainly take it into consideration as we continue to enhance our offerings for all guests. We look forward to welcoming you again in the near future. Warm regards,

Weird check-out policy I have never experienced

Customer review rating 1.0/5

Brownaround Solo - Confirmed reviews ALL

Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during the check-out process and for any discomfort caused by our team\'s handling of the situation. At Mercure Bangkok Makkasan, it is part of our standard operating procedure to perform a brief room check upon departure to ensure all charges are accurately accounted for. However, we understand that this may have felt unexpected, especially without prior explanation or clarity during your check-in. We deeply regret any miscommunication and the impression it left during your interaction with our team members, MILK and NETT. Your feedback has been shared with the relevant departments for review and retraining, as we are committed to ensuring transparent, courteous, and consistent service for all our valued guests, especially our loyal Accor members. Once again, we truly appreciate your comments, which help us improve. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.

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Other web-users rate our hotel

  • 869 reviews 6.4/10 Location
  • 972 reviews 8.1/10 Room
  • 1,171 reviews 8.6/10 Service
  • 21 reviews 7.6/10 WiFi
  • 424 reviews 8.8/10 Cleanliness
  • 403 reviews 7.8/10 Comfort
  • 378 reviews 7.6/10 Breakfast
  • 208 reviews 8.1/10 Vibe

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