Mercure Bangkok Makkasan 4 stars

Customer review rating (ALL Rating) 4.3/5 762 reviews

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Description

Hotel extras

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

Our accommodation(s)

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Hotel location

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.75129, 100.55734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE STATION

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  762 reviews

TripAdvisor Rating  4.5/5  1,614 reviews

Certificate of excellence 2024

Disappointed - especially about the location

TripAdvisor rating 2.0/5

susan f Solo travel - TripAdvisor review

I really wanted this hotel to be good. I chose it because it is on the airport link and I want the convenience of catching my flight without having to worry about the road traffic After travelling back-and-forth to Bangkok many times for 40 years, I have stayed in many many hotels. But this one was not one I would return to. For one, the location is awful. The walk to get out of the station entrance exiting the airport entrance is a very long walk - and then it is very difficult to cross the road to get to the side where the hotel is. It is almost a kilometre walking to the hotel and there is no pavement - quite dangerous. Nor were there any taxis around. When I arrived at the hotel, I was very hot and stressed. In the room the amenities very good (generous and decent quality) - except for the tiny tables be of toothpaste! It has some kind of seal and it is impossible to break and therefore impossible to clean my teeth.. and those awful hangers that have to be hung in the wardrobe ( pet hate) - no iron and ironing board.. . Also there was no bottle opener - despite there being four drink bottles in the fridge that required a bottle opener. Checking out, I asked for a taxi to take me the short distance to the station but the driver refused to put his meter on and charge 3x the fare..Having been in Bangkok so many times (about 120 at least) I’m accustomed to this tactic for tourists. But in the middle of the day in a suburb of Bangkok, I do not expect to be ripped off.

Fantastic Family short trip

TripAdvisor rating 5.0/5

Franziska M TripAdvisor review

Friendly staff, clean rooms, great location if you need to be close to the Airport Link. There is a free Shuttle Tuk tuk to Petchaburi MRT. Wide choice for breakfast and delicious food choices for the a la carte Restaurant. Pool on the 10th floor with bar next to it.

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our friendly staff, clean rooms, and convenient location near the Airport Link. It’s great to know that you appreciated the free shuttle service, our diverse breakfast selection, and the delicious à la carte options. We’re also glad you had a chance to relax by the pool on the 10th floor. We look forward to welcoming you back for another fantastic stay!

Racist team

Customer review rating 0.5/5

Sumit Families - Confirmed reviews ALL

The restaurant manager was resist and your reservation team or duty manager did not do anything about it. I don’t know her name but this happened during my checkout. She denied to make veg fried rice when i requested as the veg options and buffet was very less. She pointed towards one section and told me to eat whatever is available with disrespect. I was not given discount on my food bill, though i told her i am accor + member. Your app says i can avail alcoholic beverages however your hotels deny it, they have their own rules. I was told no, even for a coconut water/ice tea. Pls don’t give welcome drink if your hotel will humiliate us for this.

Good quality of staying

TripAdvisor rating 5.0/5

Edward W Solo travel - TripAdvisor review

The staff members were very helpful and friendly. The decor of the hotel and room was elegant. The fitness center was reasonable size. The swimming pool was nice. Since I got a privilege room, the breakfast was included and good. The pillows and the mattress were very comfortable. The shuttle service was great. The location is close to MRT and Airport City Line station. The only down side is that there is no pedestrian friendly sidewalk.

Thank you for sharing your experience! We're delighted to hear that you enjoyed our elegant décor, comfortable room, and the various amenities, including the fitness center, swimming pool, and shuttle service. It’s great to know that our team’s hospitality made a positive impression and that you found the breakfast satisfying. We understand your concern about pedestrian access and appreciate your feedback. We hope to welcome you back for another wonderful stay in the future!

Good to be return

Customer review rating 5.0/5

Flyerkris Solo - Confirmed reviews ALL

Since getting from the airport to the hotel and wherever else is so quick and convenient, I have returned to this place several times.

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Other web-users rate our hotel

  • 835 reviews 6.4/10 Location
  • 962 reviews 8.2/10 Room
  • 1,140 reviews 8.7/10 Service
  • 21 reviews 7.3/10 WiFi
  • 413 reviews 8.7/10 Cleanliness
  • 391 reviews 7.6/10 Comfort
  • 366 reviews 7.5/10 Breakfast
  • 203 reviews 8.4/10 Vibe

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