Mercure Bangkok Makkasan 4 stars

It was basically okay, but considering the location, I wouldn't recommend this hotel to any of my friends.

Easy and fast check in. All were great and awesome, except for that one day when there's power failure in the morning. Other than that, all is good.

We stayed for 2 nights and couldn't be happier with the room, staff and dining facilities. Our room was facing the train line and there was no audible sound at all. The breakfast selection was great, hotel is quite new so it's very spacious, modern and light filled with high ceilings. The hotel tuk-tuk was very handy in taking us to the nearby metro.

Good to stay with your hotel. Best services and a good environment. I can see firework on new year's eve! However, the location is not convenient. May be to add more tuk-tuk scheduled time will be better.

Couple of nights, all ok but restaurant is very pricey and tuk tuk services to metro station stops running too early

Close to the train station and Subway and the main shopping areas

The room and facilities are standard but for a good price. The real difference was made by the staff in the lobby concierge desk. Incredibly helpful and knowledgeable they truly have service in their hearts. No request or question was too small or big for them to do everything in their power to assist. Special mention to Wat who really gives 100% attention to all customers and I think raises the level of all around him.

The hotel was in reasonable distance to the mtr and airport link, which is a great requirement for me being a solo traveller, the room was quite spacious with good bathroom facilities, good choice of food for the breakfast and lovely friendly staff.

When I arrived hotel at 2:30 pm Your staff said I still need to wait about an hour to check in. The fat staff is rude also. It’s not a good start.

Good overall only downside ,although not the fault of the hotel. Children, at breakfast and at the pool. Shouting, whining and running around. Difficult for the hotel staff I know but they are a nuisance.

The roof in my room was leaking water from the light close to the door. I also didn't like that the deposit for the room wasn't clearly stated before I booked and I haven't gotten my deposit back yet.

Professional staff

Room very nice, services are good, facilities are good. 3 breakfast almost similar everyday, and the choices are really limited. Compared to other hotels I have been, even hotels which are lower rate then your, they provide better breakfast then you did.

Poor location. Its very far from anything of importance in Bangkok. They have free shuttle to a shopping mall to compensate. So if you are going to Bangkok to have a family vacation, stay away from this hotel. Room planning ridiculous. The wash basin is inside the room. The shower does not even have a towel rack. You have to keep your towel and cloths on the door. The water was on the floor even after 12 hours. The john does not have a latch and the door is opposite the bed. The whole thing is devoid of any privacy and don't be surprised if your toddler opens the door while you are sitting in there. The light switches are in difficult place and you have to bend quite a bit to reach those. The TV has a few non English channels and none of the standard news or entertainment channels. The "free coffee" in the room consisted of one packet of coffee and whitener. Just to be fair, there was a free packet of condom in the room. The breakfast is average with low taste utensils and paper napkins. The ground floor reception is tiny with one sofa and dirty toilet. My final opinion, avoid it.

Nice and comfortable stay.