Novotel Living Bangkok Sukhumvit Legacy 4 stars

Customer review rating (ALL Rating) 4.6/5 1,232 reviews

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Description

Hotel extras

  • Prime location, close to popular landmarks, shopping, and entertainment venues

  • Large and comfortable rooms with modern amenities and bathtub

  • Excellent transport links nearby, with both BTS and MRT stations in close proximity

  • A range of leisure facilities, including a pool, fitness center, and featured restaurant

Our accommodation(s)

Hotel location

Novotel Living Bangkok Sukhumvit Legacy

12-14 Sukhumvit 29 Alley, Klong Toey Nua, Watthana
10110 BANGKOK
Thailand

GPS:13.73519, 100.56542

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

EL SANTOS

El Santos Mexican concept restaurant and bar offers bold flavors with a modern twist. The blazing decor and lively atmosphere make it the perfect spot for a night out. Add the creative cocktails and impeccable service, it has it all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,232 reviews

Customer review rating 2.0/5

Bora L. Families - Confirmed reviews ALL

We didn’t request an extra bed, but one was installed in our room. It wasn’t very pleasant. Also, we noticed a few flies near the drain.

Customer review rating 2.5/5

Marissa P. Couples - Confirmed reviews ALL

The picture of the building being advertised is the Tall building I came to find out it is not the HOTEL, it is the Residences. This is misleading, I thought I was staying in a Tall building hotel and newer, I paid too much to get an OLD Room and a low building with ugly view. I will never use this hotel again. Family hotel, lots of noise from kids

Customer review rating 5.0/5

Larry R. Families - Confirmed reviews ALL

Good breakfast. Perfect with family. Friendly staff

Dear Mr. R., Thank you very much for your perfect score and for sharing your feedback. We’re delighted to hear that you enjoyed our convenient location, good breakfast, and the friendly service from our team, and that the hotel was a great fit for your family stay. We also appreciate your comment regarding ease of access, which has been noted and shared with the team for review. Thank you for your recommendation and your kind words. We look forward to welcoming you and your family back again soon. Warm regards, Guest Relations Team

Customer review rating 5.0/5

Stuart H. Families - Confirmed reviews ALL

Great location with many fabulous restaurants and shopping malls nearby. Large family rooms. Spotlessly clean. Wonderful staff. Good breakfast with omelette chef and some Asian options for gluten free travellers - but no gluten free breads or pastries. Pool is lovely and shaded from hot afternoon sun. A fantastic stay.

Dear Ms. H., Thank you very much for your wonderful review and perfect score. We’re delighted to hear that you enjoyed our spacious family rooms, spotless cleanliness, shaded pool, and convenient location close to restaurants and shopping malls. We’re especially pleased that you appreciated our team and breakfast offerings, including the omelets station and Asian options suitable for gluten-free travelers. Your feedback regarding gluten-free breads and pastries is appreciated and has been shared with our team for consideration. Thank you for your recommendation and loyalty as an ALL-Accor member. We look forward to welcoming you and your family back again for another fantastic stay. Warm regards, Guest Relations Team

Customer review rating 3.5/5

Linda K. Families - Confirmed reviews ALL

Have stayed at this hotel several times and am generally satisfied. But a few things to note after the last visit: there are no longer toothbrushes, cotton swabs etc in the room, which I think should be available without asking for it for a hotel in this price range. I would also like the breakfast to not have pork as standard for rice porrige and rice noodle soup, it would have been much better if it was vegetarian or with shrimp so that more people could choose it for breakfast. Pork could have been a topping to add yourself for those who wish. The rooms are nicely decorated, spacious and clean. The staff are very nice, both at reception, porter/door man and in the restaurant. One minus is that the AC is quite loud so if you want to stay cool at night and are sensitive to noise, bring earplugs. On my last visit just after New Year's I noticed that the hotel seemed more family-oriented than before but this means that it is a bit messier and louder at the pool area and breakfast than during my previous stays.

Dear Ms. K., Thank you for sharing your detailed feedback and for staying with us again. We truly appreciate your continued loyalty and are pleased to hear that you remain satisfied overall, especially with the cleanliness, spacious rooms, and the friendliness of our team. We understand your comments regarding in-room amenities. As part of our sustainability efforts, certain items are now provided upon request; however, we appreciate your perspective and have shared it with our management team for review. Your suggestion regarding more vegetarian options at breakfast, as well as feedback on the coffee machine, has also been noted and passed on to our culinary team. We’re sorry to hear that the air-conditioning noise affected your comfort and that the family-oriented atmosphere during the New Year period felt busier than your previous stays. While we welcome families, we recognize the importance of maintaining comfort for all guests. Thank you again for your honest and constructive feedback. It helps us improve, and we hope to welcome you back for an even better experience in the future. Best wishes, Guest Relations Team

Other web-users rate our hotel

  • 1,376 reviews 9.2/10 Location
  • 1,636 reviews 8.2/10 Room
  • 1,551 reviews 8.8/10 Service
  • 36 reviews 7.9/10 WiFi
  • 1,006 reviews 7.6/10 Comfort
  • 680 reviews 8.5/10 Cleanliness
  • 619 reviews 8.4/10 Pool
  • 596 reviews 7.6/10 Breakfast

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