Wonil Hotel Perth - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 993 reviews

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Description

Hotel extras

  • All Profits go to supporting medical and scientific research at the five WA universities.

  • We deeply respect the land and country on which we gather, and are a 100% non-smoking hotel

  • We inspire our guests' curiosity through thought-provoking experiences

  • Our reception team can guide you to pool and gym facilities at the University of WA

  • Limited parking available onsite, please pre-book parking in advance with our reception team

Our accommodation(s)

Hotel location

Wonil Hotel Perth - Handwritten Collection

21 Hackett Drive
6009 Perth
Australia

GPS:-31.975392, 115.822136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

West Kitchen & Bar

Unwind with us and dive into seriously good, no-fuss plates accompanied by a curated selection of homegrown wines. West is the perfect space to kick back and relax, taking in the stunning Perth views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  993 reviews

Customer review rating 5.0/5

Cherie P. Solo - Confirmed reviews ALL

Absolutely feel in love with this beautiful hotel and its peaceful surroundings. I was lucky enough to have a view of the Swan River on my balcony. Definitely be booking this hotel again if I need to stay in this area.

Dear Cherie, Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you enjoyed the beautiful surroundings and your view of the Swan River. We look forward to welcoming you back on your next visit to Perth. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 1.0/5

Deric B. Y. O. Business - Confirmed reviews ALL

Very dissapointed with my stay, instruct Front Desk Staff not to clean my room for my entire stay, but Staff did not follow through and my room was still cleaned. On a good day with a good staff, I enjoy my breakfast...not too many of these days for my 5 days stay with you. How do you expect your guest to wash their face with a small sink and a long goose neck? For me, your aircon need to come with instructions...it is too complicated to operate.

Dear Deric B. Y. O., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the oversight concerning your room cleaning preference. We strive for clear communication among our team, and I regret that we did not meet your expectations in this regard. Concerning the breakfast service and room facilities, I appreciate your comments and will ensure that they are taken into consideration for future improvements. Additionally, I acknowledge your concerns about the air conditioning unit and the sink design. We aim to provide comfort and convenience, and your insights are invaluable in achieving this. Thank you once again for your feedback. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 5.0/5

Michaela D. Families - Confirmed reviews ALL

Quite retreat a skip, hop and a jump from the CBD. Beautifully appointed rooms. Great for business or leisure.

Dear Michaela D., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our beautifully appointed rooms and the convenient location. We look forward to welcoming you back in the future for both business and leisure. Warm Regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 4.0/5

Ursula A. C. Couples - Confirmed reviews ALL

It's the second time we have stayed at the Wonil Hotel in Perth. We like the location, as it is close to the CBD and nice Perth suburbs. Yet, because it's right near the Swan River with expansive lawn areas and beautiful old trees, it makes it a relaxing stay.

Dear Ursula A. C., Thank you for your kind feedback regarding your recent stay at the Wonil Hotel Perth. We are delighted to hear that you appreciate our prime location and the serene surroundings by the Swan River. We look forward to welcoming you back for another relaxing experience. Warm Regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 3.5/5

Hayley B. Solo - Confirmed reviews ALL

The person checking me in seemed distracted. Understandable as there were quite a few people in the lobby. However this didn’t feel very personable. The hotel is beautiful. A bit upset I stayed on a Sunday night as I didn’t get to try what looked to be a beautiful restaurant due to it being closed. I’m assuming there were skeleton staff on during this period also as from the time I arrived to my room to the next day I left, there was a trolley with dirty dishes and linen outside my door. Just a few little things, however I see this may have been a one off. However as I said, beautiful hotel and the view was stunning. Gorgeous sunset.

Dear Hayley, Thank you for taking the time to share your experience at Wonil Hotel Perth - Handwritten Collection. We appreciate your feedback regarding your check-in process and the perceived lack of personal touch during your arrival. We strive to provide attentive service, and we regret that this was not your experience. We are glad to hear that you found our hotel beautiful and enjoyed the stunning views. However, we understand your disappointment regarding our restaurant's closure on Sunday nights. We aim to offer a full dining experience, and we apologize for any inconvenience this may have caused. Your comments about the housekeeping service have been noted. We aim for high standards in cleanliness and service, and we will review our processes to ensure better experiences in the future. Thank you once again for your insights. We hope to welcome you back and provide a more seamless experience during your next visit. Best regards, Wonil Hotel Perth - Handwritten Collection

Other web-users rate our hotel

  • 352 reviews 6.6/10 Location
  • 456 reviews 7.4/10 Room
  • 459 reviews 7/10 Service
  • 167 reviews 4.2/10 Food
  • 163 reviews 8.8/10 Vibe
  • 155 reviews 7.6/10 Cleanliness
  • 131 reviews 6.4/10 Breakfast
  • 81 reviews 5.3/10 Value

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