Wonil Hotel Perth - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 862 reviews

Wonil Hotel Perth - Handwritten Collection - Image 1
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Wonil Hotel Perth - Handwritten Collection - Image 3
Wonil Hotel Perth - Handwritten Collection - Image 4
21 Hackett Drive, 6009 Perth, Australia

Description

Hotel extras

  • All Profits go to supporting medical and scientific research at the five WA universities.

  • We deeply respect the land and country on which we gather, and are a 100% non-smoking hotel

  • We inspire our guests' curiosity through thought-provoking experiences

  • Our reception team can guide you to pool and gym facilities at the University of WA

  • Limited parking available onsite, please pre-book parking in advance with our reception team

Our accommodation(s)

Hotel location

Wonil Hotel Perth - Handwritten Collection

21 Hackett Drive
6009 Perth
Australia

GPS:-31.975392, 115.822136

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

West Kitchen & Bar

Unwind with us and dive into seriously good, no-fuss plates accompanied by a curated selection of homegrown wines. West is the perfect space to kick back and relax, taking in the stunning Perth views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  862 reviews

Customer review rating 4.0/5

Goutam S. Business - Confirmed reviews ALL

No parkings available, there is no options available during booking for parking , had to do street parking

Dear Mr. Goutam, Thank you for taking the time in providing us with your feedback! We do sincerely apologise for the shortage of parking. Guest will actually need to call us prior arrival for parking reservations. We look forward in welcoming you back to Wonil in the near future! Kind Regards Wonil Team

Customer review rating 2.0/5

Phillip H. Couples - Confirmed reviews ALL

Unfortunately, we did not have a good experience at this Hotel. - Reception staff were dismissive and unhelpful - Our room was not ready at check in time of 2pm - We were told there was no parking available, following a complaint, suddenly a space became magically available - We reserved at the restaurant for dinner, there were insufficient waiting staff. One staff member told us it was his "second day". He appeared flustered and not able to answer questions This was not our usual ACCOR standard of excellence.

Customer review rating 3.0/5

Preetham K. D. S. P. Business - Confirmed reviews ALL

They had promised a different room and when i came the next day if was not organized well and made me wait before i was put into my room.

Dear Preetham, Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience caused with your room allocation. We regret that the promised room was not ready on arrival and that you had to wait. We appreciate your patience, and we are taking steps to ensure that room arrangements are better coordinated in the future so that this does not happen again. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a smoother experience on your next stay. Kind regards, Team Wonil

Customer review rating 0.5/5

Yisong X. Business - Confirmed reviews ALL

Didn't send me invoice which i asked for. Plates outside were not taken away till a week later. House keeper always forgetting the replace something. Stuff assured me they will email me the invoice. Terrible service.

Dear Yisong, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these matters to our attention. Your comments have been shared with our team as we continue to improve our service standards. Please note that your tax invoice has been sent. We hope to have the opportunity to welcome you back and provide the seamless experience our guests expect and deserve. Kind regards, Wonil Team

Customer review rating 3.5/5

Madeline T. Couples - Confirmed reviews ALL

Stayed 3 nights had to move rooms after the first night as the room was very noisy from the very busy road behind. The 2nd room was less noisy but still loud. In the morning there was music playing on the deck which was loud in our room, and a very loud wedding hosted there is the afternoon. Bathrooms could have been cleaner. The hotel is abit in no mans land with no shops near buy but great for walks on the river. Breakfast was good except the chef didn’t listen to requests for sauce in the side ect and we had dinner one night and 2 people had the duck but each dish was very different with one having potatos and one having none but radish on top. So works needs to be done in the kitchen to ensure requests are met.

Dear Madeline, Thank you for sharing your feedback. We’re sorry to hear about the noise and the inconsistencies you experienced during your stay. Your comments have been shared with our team for improvement. We’re glad you enjoyed the riverside walks and breakfast overall, and we hope to have the chance to provide you with a better experience in the future. Sincerely, Wonil Team

Other web-users rate our hotel

  • 348 reviews 6.5/10 Location
  • 452 reviews 7.6/10 Room
  • 442 reviews 7/10 Service
  • 5 reviews 9.4/10 WiFi
  • 171 reviews 8.9/10 Vibe
  • 132 reviews 7.8/10 Cleanliness
  • 132 reviews 7.6/10 Breakfast
  • 86 reviews 5.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.