Wonil Hotel Perth - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 965 reviews

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Description

Hotel extras

  • All Profits go to supporting medical and scientific research at the five WA universities.

  • We deeply respect the land and country on which we gather, and are a 100% non-smoking hotel

  • We inspire our guests' curiosity through thought-provoking experiences

  • Our reception team can guide you to pool and gym facilities at the University of WA

  • Limited parking available onsite, please pre-book parking in advance with our reception team

Our accommodation(s)

Hotel location

Wonil Hotel Perth - Handwritten Collection

21 Hackett Drive
6009 Perth
Australia

GPS:-31.975392, 115.822136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

West Kitchen & Bar

Unwind with us and dive into seriously good, no-fuss plates accompanied by a curated selection of homegrown wines. West is the perfect space to kick back and relax, taking in the stunning Perth views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  965 reviews

Customer review rating 1.5/5

Oscar Y. Couples - Confirmed reviews ALL

We have stayed +10 times at your hotel in the last 4 months. This was the first time we had issues with the aircon. We stayed for 3 nights and I asked reception 5 times over the 3 days if they could help sort it out to which they all said they would, however, noone went in our room to look it. During the night the aircon kept resetting to 24 degrees and we would wake up sweating. We didnt sleep for 3 nights because of it. If it was a new hotel eco or money saving policy it would have been nice for reception staff to be honest rather than say "they'll look at it" to satisfy us and then do nothing.

Customer review rating 3.5/5

Kaylene S. Couples - Confirmed reviews ALL

The hotel is beautiful. Slightly awkward to find the entry but the staff were outstanding. Our room had to be changed but it was all handled very well. Sadly the open hallways that lead to the rooms make the rooms very noisey. Noise was coming for the road on one side and an extra function along the river on the other side and the room had no sound proofing. Disappointing as the rest of the hotel was lovely. All the food we had, including breakfast was delicious and the service was excellent.

Dear Kaylene S., Thank you for sharing your feedback regarding your recent stay at Wonil Hotel Perth - Handwritten Collection. We are delighted to hear that you found our hotel beautifully presented and appreciated the outstanding service from our staff. We also recognize your concerns about the noise levels from the surrounding areas, which can sometimes affect the comfort of our guests. While our design aims to create an open and inviting atmosphere, we understand the importance of a peaceful retreat. Your comments about the food and service are greatly appreciated, and we are pleased that you enjoyed those aspects of your stay. We value your insights and will consider them as we strive to enhance our guest experience. Best wishes, Wonil Hotel Perth - Handwritten Collection

Customer review rating 4.5/5

Geneveive O. Families - Confirmed reviews ALL

Staff were very helpful, occasional trouble getting through on the phone though

Dear Geneveive O'Connor, Thank you for your positive feedback regarding our helpful staff. We appreciate your understanding regarding the occasional challenges with phone communication and will continue to work on enhancing this aspect of our service. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 1.0/5

Peter N. Couples - Confirmed reviews ALL

as above

Dear Peter N., Thank you for taking the time to share your feedback. We’re sorry to hear that the dining experience and road noise impacted your stay. We appreciate your comments regarding breakfast options and room noise, and we will certainly share this feedback with our team as we continue working to improve our guest experience. Thank you again for your comments, and we would love the opportunity to welcome you back for a better stay in the future. Please feel free to reach out to me directly at so… Warm regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 5.0/5

Jason B. Couples - Confirmed reviews ALL

great place for a weekend away - close to city but feels private and removed

Dear Jason, Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your weekend getaway and found our hotel to be both convenient and serene. We look forward to welcoming you back in the future. Best regards, Wonil Hotel Perth - Handwritten Collection

Other web-users rate our hotel

  • 346 reviews 6.4/10 Location
  • 438 reviews 7.4/10 Room
  • 426 reviews 6.7/10 Service
  • 159 reviews 9/10 Vibe
  • 146 reviews 7.6/10 Cleanliness
  • 121 reviews 7.1/10 Breakfast
  • 5 reviews 2/10 Wellness Area

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