Wonil Hotel Perth - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 976 reviews

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Description

Hotel extras

  • All Profits go to supporting medical and scientific research at the five WA universities.

  • We deeply respect the land and country on which we gather, and are a 100% non-smoking hotel

  • We inspire our guests' curiosity through thought-provoking experiences

  • Our reception team can guide you to pool and gym facilities at the University of WA

  • Limited parking available onsite, please pre-book parking in advance with our reception team

Our accommodation(s)

Hotel location

Wonil Hotel Perth - Handwritten Collection

21 Hackett Drive
6009 Perth
Australia

GPS:-31.975392, 115.822136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

West Kitchen & Bar

Unwind with us and dive into seriously good, no-fuss plates accompanied by a curated selection of homegrown wines. West is the perfect space to kick back and relax, taking in the stunning Perth views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  976 reviews

Customer review rating 3.5/5

Bernadette H. Families - Confirmed reviews ALL

My name is Phyl Quinn and I hold a membership with you, however I made the booking and paid for my niece (Bernadette Hampson) and two nephews from Queensland to stay at the Wonil Hotel. The location is convenient as we live nearly in Crawley. There was great confusion as I, the member, was not staying at the hotel therefore I was told I was not able to take advantage of member rates. As my name was not visible on the booking, it caused further confusion at check-in. I made a similar booking just over twelve months ago for two relatives and member rates were applied, so it was very disappointing to be made aware of the change.

Dear Bernadette Hampson, Thank you for sharing your feedback regarding your recent stay at Wonil Hotel Perth. We appreciate your comments about our convenient location as well as your concerns regarding the member rate policy. We understand the confusion that arose during the check-in process due to the booking being made under a different name. Our policy requires the member to be present for the member rates to apply, which can sometimes lead to misunderstandings. We regret that this was not communicated effectively during your visit. Your past experience with member rates is valuable feedback, and we will ensure that your concerns are noted for future reference. We genuinely appreciate your loyalty and hope to welcome you back, allowing us to provide a more seamless experience. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 4.5/5

Naomi B. Business - Confirmed reviews ALL

Always feel welcome , happy and well cared for which I why I keep returning . Nothings perfect and occasionally things do go wrong but Wonil is my idea of a great hotel. We Love it !

Dear Naomi, Thank you for your kind words regarding your experiences at Wonil Hotel Perth - Handwritten Collection. We are delighted to hear that you appreciate our hospitality and the unique charm of our establishment. Your continued patronage is truly valued, and we are grateful for your understanding that occasional imperfections may arise. We strive to create a welcoming atmosphere, and it is wonderful to know that you feel well cared for during your visits. Warm regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 5.0/5

Cameron C. Solo - Confirmed reviews ALL

Overall, the accomodation was very clean, tidy and staff were great! The location is great and easy access to all the freeways. Would highly recommend.

Dear Cameron, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations clean and comfortable, and that our location suited your needs. Your recommendation is greatly appreciated. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 4.0/5

Christine G. Couples - Confirmed reviews ALL

Dissappointed i didnt receive a welcome gift from wonil, normal routine with Accor is walking into my room and reading the welcome letter, and my choclates as a gift.......

Dear Christine, Thank you for your feedback regarding your recent stay. We are pleased to hear that our location met your needs. However, we regret that you did not receive a welcome gift during your visit. We appreciate your insights and hope to welcome you back in the future. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 5.0/5

Helen D. Business - Confirmed reviews ALL

Lovely views of the river, great balcony, modern rooms, amazing breakfast and dinner options, and well located to feel safe going for a walk after work. Staff are really wonderful too. The nespresso machine in the room is the icing on the cake.

Dear Helen D., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the beautiful views, modern amenities, and exceptional service provided by our staff. Your feedback inspires us to continue delivering memorable experiences to our guests. Best regards, Wonil Hotel Perth - Handwritten Collection

Other web-users rate our hotel

  • 354 reviews 6.5/10 Location
  • 449 reviews 7.3/10 Room
  • 441 reviews 6.7/10 Service
  • 165 reviews 8.8/10 Vibe
  • 165 reviews 4.7/10 Food
  • 147 reviews 7.5/10 Cleanliness
  • 127 reviews 6.9/10 Breakfast
  • 5 reviews 2/10 Wellness Area

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