Wonil Hotel Perth - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 998 reviews

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Description

Hotel extras

  • All Profits go to supporting medical and scientific research at the five WA universities.

  • We deeply respect the land and country on which we gather, and are a 100% non-smoking hotel

  • We inspire our guests' curiosity through thought-provoking experiences

  • Our reception team can guide you to pool and gym facilities at the University of WA

  • Limited parking available onsite, please pre-book parking in advance with our reception team

Our accommodation(s)

Hotel location

Wonil Hotel Perth - Handwritten Collection

21 Hackett Drive
6009 Perth
Australia

GPS:-31.975392, 115.822136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

West Kitchen & Bar

Unwind with us and dive into seriously good, no-fuss plates accompanied by a curated selection of homegrown wines. West is the perfect space to kick back and relax, taking in the stunning Perth views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  998 reviews

Customer review rating 4.5/5

Tracey H. Couples - Confirmed reviews ALL

Rooms wonderful, especially the balcony and view. Staff lovely. Restaurant excellent. Only disappointment was the small range available at the bar.

Dear Tracey H., Thank you for your kind words regarding our beautiful location, wonderful rooms, and excellent staff. We appreciate your feedback about the bar's limited selection and will consider it as we strive to enhance our guests' experiences. Best wishes, Wonil Hotel Perth - Handwritten Collection

Customer review rating 1.0/5

Xin L. Couples - Confirmed reviews ALL

I am extremely disappointed with my stay. The noise from the outdoor gathering was unbearable, making it impossible to sleep. When I contacted the front desk, the staff only excuse was that the council allowed the noise until midnight during the public holidays. They took zero ownership of the guest experience and offered no solutions. What’s worse is that this is clearly a recurring issue they are well aware of, yet they didn't even have basic amenities like earplugs available for guests. If a hotel knows they have a noise problem, the least they can do is be prepared to assist their guests. I will not be staying here again.

Dear Xin L., Thank you for sharing your concerns regarding your recent stay with us. We sincerely apologize for the disturbances caused by the outdoor gathering, which affected your comfort. While we strive to provide a relaxing environment, there are occasions when local regulations limit our ability to control noise levels, particularly during public holidays. We regret that our team was unable to offer you suitable solutions at the time of your inquiry. Your feedback about the lack of amenities such as earplugs is duly noted, and we appreciate your suggestion as it highlights an area for improvement in our guest services. Ensuring a positive experience for our guests is of utmost importance to us, and we take your feedback seriously. Thank you once again for your input. We hope you will consider giving us another opportunity to serve you better in the future. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 4.0/5

Maureen W. Families - Confirmed reviews ALL

Stunning location, lovely staff, well equipped, comfortable and clean

Dear Maureen W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location stunning, our staff lovely, and that you enjoyed the comfort and cleanliness of our accommodations. Goodbye, and we look forward to welcoming you back. Sincerely, Wonil Hotel Perth - Handwritten Collection

Customer review rating 5.0/5

Cherie P. Solo - Confirmed reviews ALL

Absolutely feel in love with this beautiful hotel and its peaceful surroundings. I was lucky enough to have a view of the Swan River on my balcony. Definitely be booking this hotel again if I need to stay in this area.

Dear Cherie, Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you enjoyed the beautiful surroundings and your view of the Swan River. We look forward to welcoming you back on your next visit to Perth. Best regards, Wonil Hotel Perth - Handwritten Collection

Customer review rating 1.0/5

Deric B. Y. O. Business - Confirmed reviews ALL

Very dissapointed with my stay, instruct Front Desk Staff not to clean my room for my entire stay, but Staff did not follow through and my room was still cleaned. On a good day with a good staff, I enjoy my breakfast...not too many of these days for my 5 days stay with you. How do you expect your guest to wash their face with a small sink and a long goose neck? For me, your aircon need to come with instructions...it is too complicated to operate.

Dear Deric B. Y. O., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the oversight concerning your room cleaning preference. We strive for clear communication among our team, and I regret that we did not meet your expectations in this regard. Concerning the breakfast service and room facilities, I appreciate your comments and will ensure that they are taken into consideration for future improvements. Additionally, I acknowledge your concerns about the air conditioning unit and the sink design. We aim to provide comfort and convenience, and your insights are invaluable in achieving this. Thank you once again for your feedback. Best regards, Wonil Hotel Perth - Handwritten Collection

Other web-users rate our hotel

  • 352 reviews 6.6/10 Location
  • 456 reviews 7.4/10 Room
  • 459 reviews 7/10 Service
  • 167 reviews 4.2/10 Food
  • 163 reviews 8.8/10 Vibe
  • 155 reviews 7.6/10 Cleanliness
  • 131 reviews 6.4/10 Breakfast
  • 81 reviews 5.3/10 Value

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