The room was super tiny, the bathroom even smaller and wasn’t clean and had damage to the cabinet and tiling. Certainly not keen on a return stay.

The Luxury Escape offer said a complimentary room upgrade however i was downgraded with a view of the office next door's roof and air conditioning units - a phone call would have been nice and then i would have changed the dates. Not sure how they can offer that to everyone as the hotel is so small there would only be a few rooms with the promised city view (I spoke to other guests who were also downgraded for same reason) My bond albeit small has still not been returned to my bank account over a week later - not cool. Waited 10 mins at reception to check out and was just ignored - had to go to the cafe area to ask for someone to assist me - would not come back!

Just a day stay in the afternoon.

Pleasant stay

we booked 2 rooms as traveling as 2 adults and 1 child. Hotel does not have interconnecting rooms, something we discovered when booking, but decided to work with that. rooms are described as being compact with only the features you need and none of what you don't. This is very accurate! the rooms are VERY small. I consider myself an abled bodied person, however the compact nature of both the entry to the room and the bathroom, as well as the general space in the room meant that my basic physical limitations were emphasised to such an extent I considered requesting being moved to a disabled room! No effort was made by the staff to acknowledge Fathers Day for any of their guests which was rather disappointing - especially given we had been staying for a number of days in the lead up to it and all on staff could see we were a family. The lack of onsite house keeping was very disappointing. While we appreciate COVID makes things difficult, not having our room bins emptied daily was frustrating. It would have been appreciated to have clean bedding daily as that is part of a standard hotel experience. we stayed 5 nights and only had the room serviced once.

Rooms tiny shower facilities poor water flowed everywhere you really need 4 towels 1 to dry body 3 for floor

Lucky we could have secure parking with our small car. A bigger car would have not have fitted into the available area. The bathroom door sqeaked/groaned when used.

Great place to stay overnight in the city. Very professional and friendly staff.

Great Customer service, rooms are a bit smaller than most but amenities are great

It was good being opposite Kinks park .I found the room comfortable secure and quite. No dinning options at night.