Pullman Sydney Penrith 5 stars

Customer review rating (ALL Rating) 4.8/5 3,154 reviews

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Description

Hotel extras

  • Penrith's first 5-star hotel, perfect for business and leisure stays

  • Featuring meeting facilities for up to 1,000 delegates

  • Offering Aqua Golf, iFly indoor skydiving, Cables Wake Park & Aqua Park, TimeZone and FREAK.

  • Gateway to the World Heritage listed Blue Mountains

  • Over twenty restaurants and bars offering a range of culinary dining options

Our accommodation(s)

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Hotel location

Pullman Sydney Penrith

81 Mulgoa Road
2750 PENRITH
Australia

GPS:-33.757008, 150.68484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MARCEL

A modern and sophisticated European Bistro, famous for professional and warm service, quality local produce and a carefully curated wine list. Classic bistro food showcasing local produce and traditional techniques with contemporary flare.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  3,154 reviews

Customer review rating 5.0/5

Larissa M. Business - Confirmed reviews ALL

Really lovely team! A stressful trip that the crew here made much more relaxing!

Dear Ms M., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Scott M. Business - Confirmed reviews ALL

great really enjoyed the stay

Dear Mr M., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Susan W. Couples - Confirmed reviews ALL

Excellent, Highly recommended. Nice spacious landings on each floor with seating and view. Nice room

Dear Ms W., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Donna J. Families - Confirmed reviews ALL

I left my IPAD there, and they contacted me and arranged to have it sent back. I hadn't even noticed it yet as I hadn't unpacked. Thank you for your honesty.

Dear Ms J., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I was saddened to read about your room service experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 1.5/5

Damian H. Couples - Confirmed reviews ALL

We made an online booking through Booking.com for a room which included breakfast for what we thought was November 29 2025. Upon arrival, we found we had made an error, booking Dec 27 2025. The gentleman serving us cancelled the booking and rebooked us for the correct date. We were advised it would be an extra $100 as the booking was now a 'last minute booking' with the hotel almost completely full. We accepted, as the mistake was ours. We went up to the room and then headed straight back out for lunch. On the way past Reception we checked to confirm that our booking included breakfast, as per our original booking. The answer given by the Head Concierge was "No, but you can pay extra to add it to your booking". I explained that breakfast was included with our original booking however, we were just met with a blank stare and no offer to rectify the issue at all. 1. Why wasn't our original booking transferred including breakfast? 2. Why was this not explained to us at the time so we could consider alternative arrangements or even stay somewhere else? 3. Why does a $390/night room not include breakfast? I don't believe that $390 for one night in Penrith, with a view of the roof below and a street in the distance was good value. Not to mention the extra $90 we would have had to pay for breakfast.

Dear Mr H., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I was saddened to read about your room experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Other web-users rate our hotel

  • 774 reviews 9.5/10 Location
  • 1,670 reviews 8.8/10 Room
  • 2,029 reviews 9.4/10 Service
  • 24 reviews 6.2/10 WiFi
  • 735 reviews 8.1/10 Comfort
  • 604 reviews 8.8/10 Cleanliness
  • 506 reviews 9.7/10 Vibe
  • 491 reviews 8/10 Breakfast

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