Mercure Geneva Airport

Customer review rating (ALL Rating) 4.5/5 1,300 reviews

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Mercure Geneva Airport - Image 1
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Mercure Geneva Airport - Image 4
3 Rue De La Bergere, Meyrin, 1217 GENEVA, Switzerland

Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 10,764 sq.ft. fitness/well-being area, sauna & hammam. Coaching for suppl.

Our accommodation(s)

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Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Telephone
Fax +410/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,300 reviews

Good location to airport, very convenient, modern

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Hello Tamas, Thank you for your positive feedback and detailed review. We are delighted to hear that you found the hotel\'s location, room, and breakfast to your liking. We also appreciate your comment regarding the bar\'s early closing and the difficulty in purchasing drinks after 23:00. We understand this might be an inconvenience, and we will consider your feedback as we work on improving the experience for our guests. We hope to welcome you back during your next visit to Geneva. Kind regards, The Mercure Geneva Airport Team

Nice hotel . Close to airport. Swift check in. Close to metro station

Customer review rating 5.0/5

S. Business - Confirmed reviews ALL

Dear Sadeck, Thank you for your kind feedback! We\'re so glad to hear that you found our location convenient and that your check-in was smooth. It\'s wonderful to know that our staff was courteous and helpful, and that the airport transfers were well-organized. We truly appreciate your compliments and hope to welcome you again soon! Ivan - Assistant Front Office Manager

Comfortable Hotel

Customer review rating 4.0/5

Pau Business - Confirmed reviews ALL

We sincerely thank you for staying with us for 8 nights, especially during a busy period like Watches & Wonders. We greatly appreciate your feedback, understanding and cooperation. The entire team looks forward to welcoming you again on your next visit. Ivan - Assistant Front Office Manager

A standard stay experience

Customer review rating 3.0/5

Delex L. Business - Confirmed reviews ALL

Dear Mr. L, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Geneva Airport. We truly appreciate your comments as they help us improve our services. We are sorry to hear that your experience was not up to your expectations. I sincerely apologize for the issue with the table light that remained unresolved despite your report. We understand how frustrating this must have been, and we will ensure that this issue is addressed promptly to avoid any recurrence in the future. Regarding the bathroom amenities, we appreciate your feedback and will look into providing a more comprehensive range of amenities for our guests. We are glad to hear that the addition of the tea pot in the room was an improvement and we will continue to make enhancements where possible. We also take note of your comments about our staff. While we are pleased that you found them friendly, we will certainly encourage them to ensure a more consistent and warm service with a smile. Your feedback about the dining experience, including the seating arrangements and the mint tea, has been shared with our restaurant team. We will work on improving our service to ensure it meets the high standards we strive for. Finally, I regret that we did not meet your expectations with our sustainability efforts and room consistency. Please rest assured that we are continually working to improve in all these areas. Thank you again for your comments, and we hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future. Kind regards, Margaux Goumon Responsable Réception – Mercure Geneva Airport

Service is not as good as expected

Customer review rating 1.5/5

Hilda N. Solo - Confirmed reviews ALL

Other web-users rate our hotel

  • 652 reviews 8.4/10 Location
  • 836 reviews 7.6/10 Room
  • 845 reviews 7.7/10 Service
  • 15 reviews 7.7/10 WiFi
  • 358 reviews 8.6/10 Breakfast
  • 357 reviews 8.5/10 Cleanliness
  • 255 reviews 5.9/10 Food
  • 32 reviews 3.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.