Mercure Geneva Airport

Customer review rating (ALL Rating) 4.4/5 1,233 reviews

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Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 10,764 sq.ft. fitness/well-being area, sauna & hammam. Coaching for suppl.

Our accommodation(s)

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,233 reviews

Customer review rating 0.5/5

Brent M. Business - Confirmed reviews ALL

Extremely loud group of students all on the 3rd floor, roaming the halls, banging walls in the rooms, yelling. I couldn't sleep until 2 am in the morning. I specifically asked for a quiet room, yet I was put there. They again started making noise on the second night, so I had to complain again.

Dear Brent, Thank you for sharing your experience, and we sincerely apologize for the disturbance caused during your stay. Our management team did address the issue directly with the group leaders regarding the inappropriate behavior of the students. Unfortunately, despite our interventions, the situation did not improve as expected. As the hotel was fully booked at the time, we were regrettably unable to relocate the group or offer an alternative room solution. We completely understand how disappointing this must have been, especially after you specifically requested a quiet room, and we are truly sorry that your rest was affected. Please be assured that your comments have been taken very seriously and will be considered carefully in the management of future group bookings. Best regards Mathilde Assistant Front Office Manager

Customer review rating 0.5/5

Philippe M. Business - Confirmed reviews ALL

I had killed twice silverfishes I hope I won’t get some back home!

Dear Philippe, Thank you for your feedback, and we’re sorry to hear about your experience. Silverfish can occasionally appear in buildings despite regular preventive treatments, but we understand how unpleasant this can feel. Please rest assured that these insects are harmless and do not travel easily in luggage or clothing. We have shared your comment with our housekeeping and maintenance teams so they can inspect the room thoroughly and take any necessary action. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more comfortable stay in the future. Best regards, Mathilde Assistant Front Office Manager

Customer review rating 4.0/5

Vaibhav K. Business - Confirmed reviews ALL

GOOD

Dear Vaibhav, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our convenient location, especially being close to the train station. We hope to welcome you back again soon! Best regards, Mathilde Assistant Front Office Manager

Customer review rating 4.5/5

Man Y. C. Business - Confirmed reviews ALL

All staff are friendly. Good service. Restaurant and Bar food n drink are good. Except socket variety can be more and should add usb. Pillow too soft as your part time staff said no other choice. And the hair dryer can be in a better one. And add hair conditioner. The most important is the coffee machine is full of dirt seems didn’t clean in detail. And near/under the tray have some coffee stain on table.

Dear Man Y., Thank you for sharing your detailed feedback. We’re very pleased to hear that you enjoyed a comfortable stay, appreciated the friendliness of our staff, and liked the food and drinks at our restaurant and bar. We also truly value your constructive comments. We’re sorry to hear that the location and train schedule were not as convenient as you had hoped. Your suggestions regarding additional socket options and USB ports, firmer pillow alternatives, improved hair dryers, and the addition of hair conditioner have been noted and will be reviewed with our team. We sincerely apologize for the cleanliness issues you experienced with the coffee machine and surrounding area, this is certainly not up to our standards. Your comments have been shared with our housekeeping team to ensure more thorough attention to detail moving forward. Thank you again for your insights, they help us improve. We hope to have the opportunity to welcome you back and provide an even better experience. Best regards, Mathilde Assistant Front Office Manager

Customer review rating 4.5/5

Rositsa S. Business - Confirmed reviews ALL

Polite and accommodating staff, comfortable and clean room, excellent services, great location

Dear Rositsa, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our polite and accommodating team, your comfortable and clean room, as well as our services and location. We truly appreciate your positive comments and hope to have the pleasure of welcoming you back again soon. Best regards, Mathilde Assistant Front Office Manager

Other web-users rate our hotel

  • 562 reviews 8.7/10 Location
  • 733 reviews 7.4/10 Room
  • 728 reviews 7.9/10 Service
  • 13 reviews 8.2/10 WiFi
  • 305 reviews 8/10 Cleanliness
  • 232 reviews 8.6/10 Breakfast
  • 205 reviews 6.1/10 Food
  • 22 reviews 3.4/10 Wellness Area

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