Mercure Geneva Airport

Customer review rating (ALL Rating) 4.5/5 1,242 reviews

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Mercure Geneva Airport - Image 1
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3 Rue De La Bergere, Meyrin, 1217 GENEVA, Switzerland

Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 10,764 sq.ft. fitness/well-being area, sauna & hammam. Coaching for suppl.

Our accommodation(s)

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Telephone
Fax +410/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,242 reviews

Overall satisfied

Customer review rating 3.5/5

Vesela H. Business - Confirmed reviews ALL

Excellent organization, cleanliness, wi-fi, shuttle service to the airport and good breakfast. The pillows are way too soft - even both pillows, bent in 2, on top of each other did not provide enough head support.

Dear Vesela H., Thank you for your feedback. We're pleased to hear that you were satisfied with our organization, cleanliness, Wi-Fi, shuttle service, and breakfast. We apologize for the inconvenience caused by the pillows. Your comments have been noted, and we will look into providing a variety of pillow options to better accommodate our guests' preferences. We hope to welcome you back in the future. Sincerely, Margaux Goumon Front Office Manager

new and fancy hotel with good location for my business travel purpose

Customer review rating 3.5/5

Christoph S. Business - Confirmed reviews ALL

negative: hair dryer did not work, no emptying of waste bin in bathroom, cleaning of bathroom, limited early breakfast possibility. positive: courteous and professional reception desk, very nice and modern hotel

Dear Christoph S., Thank you for your feedback. We're glad to hear that you appreciated our courteous and professional reception desk, as well as the modern design and convenient location of our hotel. We apologize for the inconveniences you encountered, such as the malfunctioning hair dryer, the lack of bathroom waste bin emptying, the cleaning issues, and the limited early breakfast options. Your comments are valuable to us, and we will address these concerns with our team to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Sincerely, Margaux Goumon Front Office Manager

Good experience, convenient location

Customer review rating 4.5/5

Eva S. Couples - Confirmed reviews ALL

Nice hotel with pleasant ambience. Rooms well sized and equipped. Great direct train connection to the Geneva main station and shuttle bus service to Geneva airport. Attentive and friendly staff.

Dear Eva S., We very much appreciate your comments regarding your stay at the Mercure Geneva Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Goumon Front Office Manager

not the best stay

Customer review rating 3.0/5

M Business - Confirmed reviews ALL

The room itself was comfortable, however the sound isolation is very bad. Noises from neighbouring rooms and upstairs can be easily heard, from other guests to housekeeping, resulting in very bad rest during my stay. Also quite surprisingly that no water bottles were replaced even upon request, and I was asked to go to the bar to get it myself.

Dear May H., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced. We regret that the sound isolation in your room did not meet your expectations, and we understand the impact this had on your rest. Please rest assured that we take your comments seriously and will look into ways to improve this aspect of our accommodations. Please note that we provide water bottles as a gesture of welcome upon arrival. They are not intended to be replenished daily. Your feedback is invaluable to us as we strive to provide a better experience for all our guests. We hope to have the opportunity to welcome you back and demonstrate our commitment to your comfort and satisfaction. Kind regards, Margaux Goumon Front Office Manager

A very comfortable, modern hotel with a great atmosphere and friendly, helpful staff.

Customer review rating 5.0/5

Steve P. Business - Confirmed reviews ALL

I enjoyed my short stay at the Mercure Geneva Airport, and found my room very comfortable and well equipped. The hotel has an impressive modern design and a great atmosphere, and all of the staff I met were very helpful and friendly. The food I had in the Atrium Brasserie was very good, at both breakfast and dinner, and the shuttle bus service was friendly and convenient.

Dear stephen P., We very much appreciate your comments regarding your stay at the Mercure Geneva Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Goumon Front Office Manager

Other web-users rate our hotel

  • 633 reviews 8.1/10 Location
  • 851 reviews 7.4/10 Room
  • 854 reviews 7.7/10 Service
  • 18 reviews 6.8/10 WiFi
  • 375 reviews 7.4/10 Cleanliness
  • 351 reviews 8.3/10 Breakfast
  • 30 reviews 4.1/10 Wellness Area

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