Mercure Geneva Airport

Customer review rating (ALL Rating) 4.4/5 1,252 reviews

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Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 10,764 sq.ft. fitness/well-being area, sauna & hammam. Coaching for suppl.

Our accommodation(s)

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,252 reviews

Customer review rating 5.0/5

Kanayo U. Business - Confirmed reviews ALL

I had a wonderful time, everything was perfect from the staff, to the rooms, and facilities. Thank you again for being so generous and helpful.

Dear Kanayo, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed every aspect of your stay, from our staff to the rooms and facilities. Your kind words mean a lot to us, and we’re delighted that we could make your experience memorable. We look forward to welcoming you back soon for another perfect stay! Best regards, Mathilde Assistant Front Office Manager

Customer review rating 5.0/5

Georges K. Business - Confirmed reviews ALL

Good food, clean

Customer review rating 1.0/5

Jaydeep C. Business - Confirmed reviews ALL

smelly lobby and rooms, no fridge, very unfriendly and rude staff except 1 or 2

Dear Jaydeep, Thank you very much for taking the time to share your feedback with us. We are truly and deeply sorry to read about your experience, which is absolutely not reflective of the standards we strive to provide. Please accept our sincerest apologies for the unpleasant odors you encountered, the absence of certain in-room amenities, and most importantly for the attitude of our team, which should always be welcoming, respectful, and attentive. Your comments have been taken very seriously and shared with the relevant departments so that immediate actions can be taken. We are especially concerned about your impression of our staff, as providing warm and courteous service is at the very heart of our values. At the same time, we are grateful that a few team members were able to leave you with a more positive impression. We would be extremely grateful for the opportunity to regain your trust and provide you with the level of service you rightfully expect. I would personally be delighted to meet you during your next stay so that we may discuss your experience together and ensure everything is perfect. Please do not hesitate to contact us directly should you consider giving us another chance — we would be honored to personally take care of your stay. With our most sincere apologies and warm regards, Mathilde Assistant Front Office Manager

Customer review rating 5.0/5

Jill S. Business - Confirmed reviews ALL

From check in to check out, all staff highly rated. Comfortable bed, good shower & products

Dear Jill, Thank you very much for your wonderful feedback! We’re delighted to hear that your experience from check-in to check-out was so positive and that our team made a great impression. It’s also a pleasure to know you enjoyed the comfort of the bed as well as the shower and amenities. We truly appreciate your kind words and hope to welcome you back again soon! Best regards Mathilde Assistant Front Office Manager

Customer review rating 1.5/5

Marie-maeva N. Business - Confirmed reviews ALL

I book the shuttle for 6pm and it arrived at 7:17pm. I nearly missed my flight and no cab service was proposed from the hotel

Dear Marie-Maeva, Thank you for sharing your feedback. We sincerely apologize for the delay with the shuttle, and we completely understand how stressful this must have been, especially with your flight. This is not the level of service we strive to provide. Regarding the cab service, we regret that this option was not offered proactively, and we will make sure our team is reminded to always provide alternatives in case of shuttle delays. We truly hope to have the opportunity to welcome you again and provide a seamless experience in the future. Best regards, Mathilde Assistant Front Office Manager

Other web-users rate our hotel

  • 573 reviews 8.7/10 Location
  • 743 reviews 7.5/10 Room
  • 750 reviews 7.8/10 Service
  • 12 reviews 8/10 WiFi
  • 306 reviews 7.8/10 Cleanliness
  • 230 reviews 8.5/10 Breakfast
  • 207 reviews 6/10 Food
  • 21 reviews 3.8/10 Wellness Area

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