Mercure Geneva Airport

Customer review rating (ALL Rating) 4.5/5 1,272 reviews

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Mercure Geneva Airport - Image 1
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3 Rue De La Bergere, Meyrin, 1217 GENEVA, Switzerland

Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 10,764 sq.ft. fitness/well-being area, sauna & hammam. Coaching for suppl.

Our accommodation(s)

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Telephone
Fax +410/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,272 reviews

Good Hotel in quite region

Customer review rating 4.5/5

F. A. Business - Confirmed reviews ALL

Very good location near train station and bus station to go anywhere you need to go, the hotel is modern and clean

Dear a. F., Thank you for sharing your feedback and for your kind words about our hotel's location, cleanliness, and team. We’re happy to hear that overall, you had a positive experience and that our location made getting around easier. However, we're truly sorry to learn about the interaction you had with one of our receptionists. This is certainly not the level of service we strive to provide, and we will address the matter internally to ensure all our guests feel equally welcome. Your feedback is invaluable in helping us improve, and we appreciate your understanding. We hope to have the pleasure of welcoming you back for an even better experience in the future. Warm regards, Margaux Goumon Front Office Manager

No bar service after 11pm

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

If you do not have a mini bar in the room, you should at least offer the possibility to purchase at least soft drinks or snacks at the hotel bar or main reception. As a 4 star property this should be a standard. What do you do with guests arriving late and need a refreshment? I think this should be worked on!

Dear Vannessa, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the availability of refreshments. You're right—providing easy access to drinks and snacks is important, especially for a 4-star property. We're currently reviewing how we can improve this aspect of our service. Your suggestion is appreciated, and we'll work on making sure our guests have what they need, even after hours. We hope to have the chance to welcome you back and show you this new offer. Ivan - Assistant Front Office Manager

Great Hotel

Customer review rating 4.5/5

Jack S. Families - Confirmed reviews ALL

Modern Hotel, well located for short train ride every half hour into Geneva with station a few minutes walk away. Rooms and breakfast very good, with views of CERN which we visited by bus / tram / train.

Dear Jack S., Thank you for your kind review! We're delighted that you enjoyed your stay at our modern hotel and appreciated the convenient location with easy access to Geneva. It's great to hear that you found the rooms and breakfast to your liking, and that you had the chance to visit CERN. We hope to welcome you back on your next visit! Sincerely, Margaux Goumon Front Office Manager

Unfriendly staff

Customer review rating 0.5/5

S J. Solo - Confirmed reviews ALL

I am a world traveller in the last 29 years to 150 different countries , this is the first time I have ever experience such an unfriendly from the front desk staffs, I stayed for 3 days and not one time they can smile? Made me feeling very unwelcoming, I believe the hotel makes a hugh difference for the guests to stay. Very disappointed and I love the hotel itself.

Dear Sinh J., Thank you for sharing your feedback. While I regret that your stay did not meet your expectations, I am surprised by your comments regarding our front desk team, who are widely praised for their warmth and professionalism. This is reflected in the consistent positive feedback we receive from guests worldwide. We take all guest input seriously and continuously strive to maintain the highest standards of service. We hope you’ll give us another chance in the future to provide you with the exceptional hospitality that we are proud to offer. Sincerely, Margaux Goumon Front Office Manager

Great location, clean & comfortable room and very good breakfast

Customer review rating 3.0/5

Celine Business - Confirmed reviews ALL

Overall good experience but this time, I was in room 621 and each night, there were some very loud steps in the corridor that woke me up...this is the first time and i hope the last ;-)

Dear Celine H., Thank you for sharing your feedback. We’re glad to hear you enjoyed our location, clean and comfortable room, and breakfast. We’re sorry to learn about the noise disturbances you experienced in room 621. The 6th floor is fitted with tile flooring rather than carpeting, which is used on the other floors. As a result, some noise from guests heading to the rooftop may be more noticeable. For a quieter experience, please feel free to request a room on the 5th floor during your next stay. We’re here to ensure your comfort and look forward to welcoming you back. Best regards, Sincerely, Margaux Goumon Front Office Manager

Other web-users rate our hotel

  • 657 reviews 8.4/10 Location
  • 883 reviews 7.5/10 Room
  • 883 reviews 7.7/10 Service
  • 17 reviews 6.9/10 WiFi
  • 388 reviews 7.7/10 Cleanliness
  • 361 reviews 8.4/10 Breakfast
  • 33 reviews 3.6/10 Wellness Area

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