Mercure Geneva Airport

Customer review rating (ALL Rating) 4.5/5 465 reviews

Hotel extras

  • Short drive to the airport and conference center.

  • Free airport shuttle

  • Four restaurants and bars for gourmet indulgence.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • Fitness area and 10,000 sq. ft to relax with sauna and hammam

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Choose from 4 room categories. The 163 air-conditioned rooms come with phone, WIFI, TV, desk and safe. Help yourself to coffee or tea anytime. Enjoy a delightful stay with views of the mountains. Refreshing design, ultimate sleep comfort and a central, quiet location make every stay a pleasure, whether you come for fun or for work.

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin

GPS:46.221622, 6.06541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  465 reviews


Customer review rating 1.0/5

Alex Business - Confirmed reviews ALL

Very unfriendly staff. Horrendeous deposit that was required to enter my room which required me to reshuffle funds on bank accounts. Claims to be at the airport but is 1 hour walk from it and too hard to reach by public transport. The hotel shuttle service although promised to go the PalExpo as everybody had to get off there only went to airport. very rude driver as nearly all people in this hotel. Will not come back. Totally overpriced.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Margaux Goumon Front Office Manager

Hotel with potential

Customer review rating 3.0/5

Steen Business - Confirmed reviews ALL

Very clean and nice hotel. The staff seemed unexperianced and the service was extremely slow. It was not possible to get the aircon running in the room and thereby regulate the temperature - no windows could open. When adressing it with the staff the answer was "ît is due to Swiss regulation". Food in the restaurant was of low quality - I ordered tuna which was completely overcooked.

Dear Steen Dannemann A., Thank you for taking the time to tell us about your experience at the Mercure Geneva Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Temperature of our rooms is regulated according to the season and needs to respect swiss regulation criteria on this matter. Windows for rooms which are facing the train station cannot be opened for security reasons. We do have rooms facing the other side that enables you to open the window. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Assistant to Front Office Manager

Very comfortable stay

Customer review rating 4.5/5

Susan Solo - Confirmed reviews ALL

In spite of a late arrival, the shuttle driver kindly waited for me. The reception staff were very professional and I was able to order some light refreshment. l found the room very comfortable with good quality bed-linen. This hotel has a beautiful reception area, full of light with some contemporary mural art, which is conducive to relaxation and / or working. The breakfast buffet was varied and healthy.

Dear Susan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Margaux Goumon Front Office Manager

A very good first impression

Customer review rating 4.0/5

Peter H. Couples - Confirmed reviews ALL

Positive: very friendly staff at reception! The young gentleman (Late evening on 6 May) gave us a very warm welcome. The room was in perfect condition and had a unique design. The breakfast was rich in variety and good quality. We enjoyed our stay very much and will come again. Negative: the reservation was for 2 people but I received a Geneva Travel Pass for 1 person, the receptionist could not print a 2nd pass (???). The airport shuttle schedule is very suboptimal.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Margaux Goumon Front Office Manager

excellent service, delicious restaurant

Customer review rating 5.0/5

Megan Business - Confirmed reviews ALL

All went well!

Dear Megan,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Margaux Goumon Front Office Manager

Other web-users rate our hotel

  • 188 reviews 8/10 Location
  • 272 reviews 7.8/10 Room
  • 299 reviews 7.9/10 Service
  • 10 reviews 6.9/10 WiFi
  • 166 reviews 9.4/10 Vibe
  • 124 reviews 9/10 Cleanliness
  • 90 reviews 9.1/10 Breakfast
  • 6 reviews 2.5/10 Wellness Area

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