Mercure Geneva Airport

Customer review rating (ALL Rating) 4.4/5 1,285 reviews

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Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 10,764 sq.ft. fitness/well-being area, sauna & hammam. Coaching for suppl.

Our accommodation(s)

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,285 reviews

Customer review rating 4.5/5

Hein Z. Business - Confirmed reviews ALL

Everything was well arranged, public transfer to Geneve, splendid food and nice, big and clean rooms. Including coffee and thea.

Dear Hein, Thank you for your positive feedback regarding your recent stay at Mercure Geneva Airport. We are delighted to hear that you appreciated our convenient location, the quality of our food, and the cleanliness of our accommodations. Your satisfaction is very important to us. Warm regards, Mercure Geneva Airport

Customer review rating 4.5/5

Sylvana S. Business - Confirmed reviews ALL

Beautifully decorated hotel, easy to reach by train from Geneva airport/city center. Good size room, clean, breakfast was good, staff very friendly, dinner in the restaurant excellent.

Dear Sylvana, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel beautifully decorated, conveniently located, and that you enjoyed the comfort of your room, breakfast, and the service from our team. We look forward to welcoming you back soon. Best regards, Mercure Geneva Airport

Customer review rating 5.0/5

Joseph F. Business - Confirmed reviews ALL

Was there on a business trip. Bed and pillows super comfortable. Room was very clean. Some tv channels didn't work.

Dear Joseph, Thank you for your kind feedback. We are delighted to hear that you felt at home during your business trip and appreciated the comfort of our beds and the cleanliness of your room. We apologize for the inconvenience with the TV channels and will certainly look into this matter. Best regards, Mercure Geneva Airport

Customer review rating 3.5/5

Saumu A. S. Friends - Confirmed reviews ALL

The Hotel has good location and easily accessible by train which is really practical for day trips to the City centre and other areas of Geneva. Rooms are spacious and clean, The Idea of open Closet wasn't my taste gave anxiety, The fact that they don't have a mini Fridge in the rooms is really sad. The Green Energie and fixed Temperature from the central is a big joke. I was cold most of the time and they need to offer portable electric heaters for sensitive guest like me. I was lucky I packed warm socks and cashmere pullover that I started wearing the 3rd day after sleepless nights because of cold feets and cold Temperature in the rooms. Breakfast could offer more like Fish, sweet snacks , cinnamon rolls or different kind of breads. Housekeeper are very limited. Rooms aren't cleaned on the Weekend....!!!! Seriously...? Or coming back to my room at 3p.m or even 5p.m and my rooms isn't cleaned yet i left at 11a.m.In an excuse they start cleaning the check out rooms. I am there already all i need is a refreshing room. Iam on holiday I just want to relax and enjoy not to adjust and save energy or workers cost. Even the water pressure at the shower 🚿 is so low. Horrible idea to wash the hair. Needs alot of patience and time while taking shower. This are situation they can really adjust to make it more comfortable for Guest. Because workers seems to try their best but they are just limited with the main Hotel Rules.

Dear Saumu, Thank you for taking the time to share your experience with us. We appreciate your positive remarks regarding our location and the cleanliness of our rooms. However, I regret to learn that your stay did not meet your expectations. Your concerns regarding the room temperature and the absence of a mini-fridge have been duly noted. We understand that comfort is paramount, and while we adhere to a central heating system for energy efficiency, we appreciate your feedback regarding alternative heating options. I apologize for the inconvenience you encountered with room cleaning schedules during your stay. Our housekeeping policy aims to maintain a balance of service and efficiency, but your comments will be taken into account for future improvements. Additionally, I acknowledge your suggestions for breakfast enhancements and the water pressure issue, which we will review with our team. Thank you again for your valuable insights. We hope to have the opportunity to welcome you back in the future for a more comfortable experience. Best regards, Mercure Geneva Airport

Customer review rating 4.0/5

Adam B. Business - Confirmed reviews ALL

I appreciated the attention to my check-in after arriving late in the evening. With computers needing a reboot. Seeing that it was late they checked me in via an alternative route and offered to pour me my welcome drink right before the bar closed. A nice way to wind down after the modern day challenges of air travel!

Dear Adam, Thank you for your kind feedback regarding your recent stay at Mercure Geneva Airport. We are delighted to hear that our front desk team provided you with a personal touch during your late check-in. It is our priority to ensure that our guests feel welcomed and comfortable, especially after long journeys. We appreciate your recognition of our efforts to make your experience enjoyable. Thank you once again for your review, and we look forward to welcoming you back in the future. Sincerely, Mercure Geneva Airport

Other web-users rate our hotel

  • 580 reviews 8.4/10 Location
  • 757 reviews 7.3/10 Room
  • 771 reviews 7.8/10 Service
  • 12 reviews 7.8/10 WiFi
  • 312 reviews 8.1/10 Cleanliness
  • 259 reviews 8.3/10 Breakfast
  • 22 reviews 3.8/10 Wellness Area

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