Mövenpick Geneva 4 stars

Customer review rating (ALL Rating) 4.4/5 1,004 reviews

Best price
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Mövenpick Geneva - Image 1
Mövenpick Geneva - Image 2
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Route De Pre Bois 20, 1215 GENEVA, Switzerland

Description

Hotel extras

  • Planet 21 certified Accor hotel

  • The hotel has Green Globe and Swisstainable certification

  • Direct link to Geneva Airport with a free shuttle to and from the airport

  • Free local transport ticket and easy access to the downtown area

  • Mövenpick Restaurant, Kamome Japanese restaurant and Gate 20 bar

Our accommodation(s)

Hotel location

Mövenpick Geneva

Route De Pre Bois 20
1215 GENEVA
Switzerland

GPS:46.2242, 6.100875

Telephone
Fax +41 22 717 11 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,004 reviews

TripAdvisor Rating  4.0/5  1,932 reviews

Certificate of excellence 2024

Accptable near the airport

TripAdvisor rating 4.0/5

Ludwig70 TripAdvisor review

The hotel itself is ok, although the whole building is from the late 70ies. Located within a 15min walk from the airport, however the free shuttle is available on request. The lobby is nice, the breakfast was decent and well presented, the staff were all helpful and kind, with positive attitude, check-in/out was correct. The room I had was quite small and the bathroom was tiny. TV & Wifi worked well, the bed was comfortable. There was also an iron, safe deposit box and a fridge available in the room. The amenities were on request. I didn't like the towels which were not crispy white nor pressed. The pillows were too soft for me and despite being on the 12th floor heavy traffic noise could be heard from the highway below from 5 a.m. The corridors and the floor together with room doors need an urgent refurbishment, they are more than 30 or so years old, with ugly walls and stains on the carpet. Overall a quick decent stay, as the room and sleeping quality were acceptable. Be prepared to pay over 200 CHF for any decent hotel in Geneva.

A nice hotel just outside the airport.

TripAdvisor rating 4.0/5

Journey58639180323 Business - TripAdvisor review

Location is in fact the airport, reception was nice and fast, rooms were convenient and I got an airport view which was nice. Curtains black out the room but for sure you will hear the airplanes all day long. All spaces were clean and well maintained. The breakfast was ok , but I will insist that all hotels should include traditional filter coffee, the coffee machines that conquered the word of hotels is not good. Dining in the hotel is basic I would not recommend it.

Dear Sir, Thank you for your note following your recent stay at our facility. Thank you very much for your time. I assure you that I will be in touch with the teams in this regard. I am glad to see that you appreciated the quality of our services. Some useful information: - "AllSafe" certification and "Clean & Safe" label. - Green Globe certification - Quiet room - Fitness room - Electric terminals - Parking. - Free airport shuttle in 5 minutes See you soon at Movenpick Hotel Geneva Franck Fleury General Manager Cluster Mövenpick Hotel Geneva Mövenpick Hotel Lausanne

it was ok

Customer review rating 2.5/5

Guy F. Business - Confirmed reviews ALL

The reception staff were friendly but the bathroom still had hair from the previous guest on the floor

Dear Mr F., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I took a good note of your comments regarding the cleanliness of your bathroom. Be assured that your feedback has been handed over to our housekeeping manager in order to take appropriate actions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury -General Manager-

Extremely Dissatisfied

Customer review rating 1.0/5

Mohammad H. Families - Confirmed reviews ALL

Fist of all, they cut deposit (500 Swic Frank) which was not mention while I booked hotel. As a traveler it is not fair to ask for deposit for short stay. Receptionist was not helpful and cordial at all. I was requested to give us two room in the same floor while i booked hotel but they did not. If they are unable they should let me know before we arrive. They did not provide enough water and tea bags for 4 people for 3 night. We have asked to make our room after two day stay but they did not change the liner, bed sheet they just tidy up. Even they did not hover the floor and did not fill the tea bag, water bottle etc. Finally I would say the hotel location and room size are good but they need to improve room service and better welcome. I will not stay this hotel in the future.

Dear Mr A., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury - General Manager-

Nice comfortable

Customer review rating 5.0/5

Sam K. Couples - Confirmed reviews ALL

Staff very helpful close to Tran station 5 minutes walk take you to Bel-Air where a lot of stuff to see and do

Dear Mr k., We very much appreciate your comments regarding your stay at the Mövenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury -General Manager-

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Other web-users rate our hotel

  • 355 reviews 9.2/10 Location
  • 492 reviews 7.2/10 Room
  • 602 reviews 8.7/10 Service
  • 178 reviews 6.7/10 Cleanliness
  • 167 reviews 7.6/10 Breakfast
  • 114 reviews 5.5/10 Amenities
  • 99 reviews 5.4/10 Vibe
  • 5 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.