Mövenpick Hotel Geneva 4 stars

Customer review rating (ALL Rating) 4.4/5 1,207 reviews

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Description

Hotel extras

  • Planet 21 certified Accor hotel

  • The hotel has Green Globe and Swisstainable certification

  • Direct link to Geneva Airport with a free shuttle to and from the airport

  • Free local transport ticket and easy access to the downtown area

  • Mövenpick Restaurant, Kamome Japanese restaurant and Gate 20 bar

Our accommodation(s)

Hotel location

Mövenpick Hotel Geneva

Route De Pre Bois 20
1215 GENEVA
Switzerland

GPS:46.2242, 6.100875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,207 reviews

Customer review rating 4.0/5

Federico F. Business - Confirmed reviews ALL

Hotel it is nice and located in a very convenient location. The rooms are quite nice and big enough. Some pieces of forniture could be better. Nice parking but a bit complex. The place where to have breakfast it is too small and to crowded

Dear Mr F., Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you appreciated our convenient location near Palexpo, the comfort and size of the rooms, and our parking facilities. Your positive comments are truly appreciated. We also thank you for pointing out the areas where we can improve. We have taken note of your remarks regarding some furniture elements, the parking accessibility, and the breakfast area being crowded during peak hours. Guest feedback is very important to us as it helps us enhance the overall experience we provide. We hope to have the pleasure of welcoming you again in the future. Kind regards, Franck F. -General Manager-

Customer review rating 4.5/5

Christoph A. Business - Confirmed reviews ALL

Good contact with réception. Very helpful and understanding.

Dear Mr A., Thank you very much for your kind feedback. We are delighted to hear that you had a positive experience with our reception team and that you found the service helpful and understanding. Your compliments mean a lot to us, and we will be happy to share them with the team. We look forward to welcoming you again soon. Best regards, Fracnk F., -General Manager-

Customer review rating 4.0/5

Nicola C. Business - Confirmed reviews ALL

Everything working fine, hotel rooms are nice but not renovated recently

Dear Mr C., Thank you for your feedback. We’re very happy to hear that everything worked fine during your stay and that you enjoyed the room. We also appreciate your comment regarding the renovation, and we will certainly take it into consideration as we continue improving our property. We hope to welcome you again soon. Best regards, Franck F. -General Manager-

Customer review rating 1.5/5

Viral S. Business - Confirmed reviews ALL

Not satisfied with customer service and house keeping

Dear Mr. S., Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience during your stay with us. Please accept our sincere apologies for the issues you faced with housekeeping and customer service. This is certainly not the standard we aim to provide to our guests. We understand how frustrating it must have been to repeatedly request basic room amenities such as tea, coffee, and towels without proper follow-up. We are also concerned to hear about your experience with our reception team and the communication difficulties you encountered. Your comments have been shared with the relevant departments so that immediate improvements and additional staff training can be implemented. We genuinely value your feedback, as it helps us improve our services. We hope you will consider giving us another opportunity in the future to provide you with the comfortable and welcoming experience you deserved. Kind regards, Franck F., -General Manager-

Customer review rating 4.5/5

Yogesh K. M. B. G. Business - Confirmed reviews ALL

Safe and pleasant stay

Dear Mr. G, Thank you for your kind review. We’re delighted to hear that you had a safe and pleasant stay with us. Your feedback means a lot to our team, and we look forward to welcoming you again soon. Best regards, Franck F. -General Manager-

Other web-users rate our hotel

  • 589 reviews 9.2/10 Location
  • 725 reviews 6.6/10 Room
  • 841 reviews 8.3/10 Service
  • 8 reviews 9.2/10 WiFi
  • 268 reviews 5.6/10 Cleanliness
  • 224 reviews 8.1/10 Breakfast
  • 200 reviews 5.5/10 Vibe
  • 176 reviews 5.1/10 Amenities

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