Mövenpick Hotel Geneva 4 stars

Customer review rating (ALL Rating) 4.4/5 1,180 reviews

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Description

Hotel extras

  • Planet 21 certified Accor hotel

  • The hotel has Green Globe and Swisstainable certification

  • Direct link to Geneva Airport with a free shuttle to and from the airport

  • Free local transport ticket and easy access to the downtown area

  • Mövenpick Restaurant, Kamome Japanese restaurant and Gate 20 bar

Our accommodation(s)

Hotel location

Mövenpick Hotel Geneva

Route De Pre Bois 20
1215 GENEVA
Switzerland

GPS:46.2242, 6.100875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,180 reviews

TripAdvisor Rating  4.2/5  1,988 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Peter H. Couples - Confirmed reviews ALL

Great service

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury Cluster General Manager

Customer review rating 3.5/5

Luc C. Couples - Confirmed reviews ALL

Overall good. Unfortunately, there was a VERY long wait to be served at the bar around 6:00 pm. The only bar woman was clearly overwhelmed. This needs to be fixed

Dear Mr C., Thank you for taking the time to share your feedback with us. We’re pleased to hear that your stay was overall enjoyable, but we sincerely apologize for the long wait you experienced at the bar around 6:00 pm. You are absolutely right—this level of service is not what we aim to provide. We appreciate you bringing this to our attention, and we are reviewing our staffing and service flow during peak hours to ensure our team is better supported and guests are served promptly in the future. Your comments are very helpful, and we thank you for helping us improve. We hope to have the opportunity to welcome you back and provide an even better experience. Kind regards, Franck F. -General Manager-

Customer review rating 3.5/5

Kyrylo P. Business - Confirmed reviews ALL

satisfied

Dear Mr P., Thank you for taking the time to share your feedback. We’re glad to hear that your stay was overall satisfactory, and we truly appreciate your honest comments. We’re sorry to learn that you felt the hotel did not fully meet your expectations in terms of value for money and room cleanliness. Your remarks regarding housekeeping are taken seriously and have been shared with our team so we can improve consistency and attention to detail. We are also continuously reviewing our services and pricing to ensure they reflect the quality we aim to provide. Your feedback is very valuable to us, as it helps us improve the experience for future guests. We hope to have the opportunity to welcome you again and provide you with a stay that fully meets your expectations. Franck F. - General Manager-

Customer review rating 4.0/5

Te S. L. Couples - Confirmed reviews ALL

Was initially apprehensive because of negative reviews. But no problems for us. Pick up by hotel shuttle was quick and courteous, check in and concierge service friendly and prompt, breakfast was perfectly adequate, room was clean and quiet. Very good as an airport hotel.

Dear Mr. L., Thank you for your kind and detailed feedback. We are delighted that you had a smooth and comfortable stay and that our shuttle service, team, and facilities met your needs. Your comments are truly appreciated, and we hope to see you again on your next trip. Kind Regards, Franck Fleury Cluster General Manager

Customer review rating 3.0/5

Xavier R. H. Business - Confirmed reviews ALL

The hotel is not bad and conveniently located close to the airport. In the last years, one can see that it is getting old: heating system poorly working, cleanliness could be improved, beds and pillows old and not very comfortable.

Dear Mr. R. H., Thank you for taking the time to share your feedback. We appreciate your comments regarding our convenient airport location. We are sorry to hear that aspects of your stay did not meet your expectations, particularly regarding room comfort, heating, and cleanliness. Your remarks have been noted and shared with the relevant teams as we continue to work on improvements. We hope to have the opportunity to welcome you again in the future. Best Regards, Franck Fleury Cluster General Manager

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Other web-users rate our hotel

  • 580 reviews 9/10 Location
  • 700 reviews 6.7/10 Room
  • 825 reviews 8.3/10 Service
  • 7 reviews 8.8/10 WiFi
  • 270 reviews 5.7/10 Cleanliness
  • 230 reviews 8/10 Breakfast
  • 186 reviews 4.6/10 Vibe
  • 175 reviews 5.4/10 Amenities

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