Mövenpick Geneva 5 stars

Customer review rating 4.3/5 2,797 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mövenpick Geneva
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+ 23 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • ALL SAFE label for intensified hygiene and preventive measures to ensure your safety.

  • Free shuttle to and from airport

  • Free transport card and easy access to city center

  • Two restaurants and one bar

  • 19 flexible meeting rooms and venues

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • GENEVA INTL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • PorterPaying
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
Business services
  • 19 meeting room(s)
  • Business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mövenpick Geneva

Route De Pre Bois 20
1215
geneva
switzerland

Tel: +41227171111

Fax: (+41)22/7171122

Check-in from 14h00

Check out up to 12h00

  • By plane

    GENEVA INTL At 0.5km / 0.31 miles - Shuttle free

GPS :46.2242, 6.100875

Our accommodation(s)

Classic Single

Accessible room
  • Max. number of persons: 1
  • Area: From 22 / 237 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Classic Queen

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Classic King

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Sleep

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Family Queen

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Premium King

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

MOVENPICK RESTAURANT

Type of cuisine: International

Enjoy our rich breakfast buffet or join us for lunch or dinner and discover our local specialties. Our elaborate menu offers a wide selection of international and typical Swiss dishes, such as crispy roesti, fresh fish from Swiss lakes, and cheese.

KAMOME

Type of cuisine: Japanese

Kamome is our Japanese restaurant which will delight and surprise you with its fresh selection of sushi and sashimi, as well as a wide range of grilled meat and seafood prepared right in front of you at a teppanyaki table.

BAR GATE 20

Non contractual photo

Whether during the day or after a busy day, you will enjoy socializing and relaxing in the cosy ambiance of the Gate 20. Pianist performs everyday from 6pm (not Sundays).

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 610

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Mövenpick Geneva

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,797 reviews

Pleasant Stay

Customer review rating 4.3/5

M J. T. Business - 17/08/2020 Confirmed reviews ALL

The Hotel and staff did all they could to keep the experience as normal as possible in these difficult times (Covid 19) which was very much appreciated

Dear Malcolm John T., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Close to the airport

Customer review rating 4.3/5

Anonymous Families - 08/08/2020 Confirmed reviews ALL

Everything was just great

Dear Vladimir Z., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.3/5

Anna Solo - 28/07/2020 Confirmed reviews ALL

It was a good stay. Staff was kind and professional. Comfortable location near airport. Hotel is not that clean. I expected more from Movenpick.

Dear Anna C., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

H. Couples - 18/07/2020 Confirmed reviews ALL

Friendly staff

Dear Henry H., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, friendly staff

Customer review rating 4.3/5

O. U. Business - 18/07/2020 Confirmed reviews ALL

The experience was great and the staff were very friendly and helpful.

Dear U. O., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located but over priced

Customer review rating 4.3/5

Anonymous Business - 05/07/2020 Confirmed reviews ALL

Front desk staff very friendly helpful and professional!

Dear Pieter V., Thank you for taking the time to tell us about your experience at the Movenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.3/5

Mr G. G. Families - 23/03/2020 Confirmed reviews ALL

The staff are very friendly and helpful the room was very nice The food was good airport Shuttles on time had a very nice stay i’ll definitely be visiting again

Good for airport

Customer review rating 4.3/5

Tim C. Families - 19/03/2020 Confirmed reviews ALL

Although it was a shame we visited in difficult times due to the in going Covid19 situation we received a friendly and efficient welcome. The room was spacious and well appointed and surprisingly quiet given the proximity to both the airport and major roads. I found it helpful that the hotel was only a few minutes walk from the car rental return point, so we could check in, drop our luggage and then return our car without needing to go to the airport to get the shuttle bus. We did have a problem with our reservation (my fault) and I was really impressed how it was resolved with a quick telephone call, which was greatly appreciated.

Dear Tim, We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Ernesto Couples - 16/03/2020 Confirmed reviews ALL

great attention

Dear Ernesto, We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.3/5

C G. Families - 13/03/2020 Confirmed reviews ALL

Helpful staff and great location. Room a little underwhelming but perfectly adequate

Dear Celia, We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay at Swiss Suite

Customer review rating 4.3/5

L. F. Solo - 13/03/2020 Confirmed reviews ALL

All good. The upgrade to the Swiss Suite is totally worth it!

Dear Lionel F., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderfull

Customer review rating 4.3/5

D. Business - 13/03/2020 Confirmed reviews ALL

The room was beautiful and very well cleaned. Amazing food on site specially breakfast and ice creams. Many thanks to all the Mövenpick crew

Dear Romain D., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

You are not what you used to be . After 24 years this is My last stay with you

Customer review rating 4.3/5

Dr.shlomo B. Business - 09/03/2020 Confirmed reviews ALL

Nobody answers the phone even when the emergency function was used which forced me to go down to the reception to try and get help. The heating was not working , and I was told that there is no technician on duty .I asked for a heater ,and was told that there is no heater . Was only given an additional blanket ! To pay 350 SF for such a lousy facility is something I never experienced before . On departure I wanted to use the time table given to me by the hotel ,and the driver said that he is not going as scheduled ,and that he was told that the next ride for the airport will be the next scheduled departure . Only after I raised hell he agreed to depart. As I said what a shame ! That’s how one gets appreciated for loyalty ....

Dear Shlomo B., Thank you for taking the time to tell us about your experience at the Movenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mövenpick. Please do not hesitate to contact me during your next visit. Sincerely, Nicolas Meylan
Customer review rating 4.3/5

Anonymous Friends - 09/03/2020 Confirmed reviews ALL

The hotel was absolutely lovely, but I was very disappointed with how a certain issue was dealt with.. Before my travel I booked 2 rooms and received a confirmation, on arrival we were given three rooms even though I showed them my confirmation.. on check out they charged a further £300 for the extra room, even though i booked directly with Accor and I had a paid confirmation they didn’t care. This was very embarrassing and I would not use Accor again unless this issue is dealt with..

Dear Muzzamil P., Thank you for taking the time to tell us about your experience at the Movenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mövenpick. Please do not hesitate to contact me during your next visit. Sincerely, Nicolas Meylan

Overall service was average

Customer review rating 4.3/5

Anonymous Business - 08/03/2020 Confirmed reviews ALL

Had to wait for a long time at check (priority check in was not staffed) Forgot a shower gel in the room, called 3 times to see if housekeeping had found it. Every time I was told “we will call you back within a few minutes” but no one ever called. That’s very disappointing

Dear Charles L., Thank you for taking the time to tell us about your experience at the Movenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Meylan

Need your help for next stay

Customer review rating 4.3/5

Javier G. (. R. B. F. M. R. Couples - 04/03/2020 Confirmed reviews ALL

I need to return to Geneva one night March 9 th, It's my anniversary ,I saw rate is 220€ I saw cheaper rates ,(like 98-110€) but I missed booking. Can you honor me a discount just for this particular case please? Let me know, I can't pay the 200 rate.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to your request, we would be pleased to welcome you again on March 9th. Our best rate would be 210 CHF for a classic room and I will make sure you will be upgraded. Unfortunately, we do not have a rate at 110 CHF. Thank you again. Best regards, Christian Lavéra Director of Sales & Marketing

Good location, pleasant hotel with restaurant

Customer review rating 4.3/5

Acw Couples - 29/02/2020 Confirmed reviews ALL

One night stay at GVA airport prior to an early morning flight. Good location and a good restaurant.

Dear Albert W., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas MEylan

Excellent hotel

Customer review rating 4.3/5

Eitangl Families - 27/02/2020 Confirmed reviews ALL

I had wonderful time at the hotel, the service was excellent the rooms were specious and overall experince was very good. The only thing I would improve is the parking which is far and annoying

Dear Eitan G., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas MEylan

Very high quality rooms, reception experience could be improved

Customer review rating 4.3/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

I am a very frequent visitor (almost weekly). My general experience is that the check-in and check-out experience is very slow. Rooms are always of a very high quality - clean and well maintained. I would like it if the hair dryers were improved in the rooms. I like that you have moved away from the small cosmetic bottles in the rooms, but it would be good if you could provide large bottles of separate shampoo, conditioner and showergel.

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Meylan

Great location

Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Great location, friendly helpful staff, fantastic chocolate bar, comfortable bed.

Dear Randal W., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Meylan

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