Mövenpick Hotel Geneva 4 stars

Customer review rating (ALL Rating) 4.4/5 1,187 reviews

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Mövenpick Hotel Geneva - Image 1
Mövenpick Hotel Geneva - Image 2
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Mövenpick Hotel Geneva - Image 4
Route De Pre Bois 20, 1215 GENEVA, Switzerland

Description

Hotel extras

  • Planet 21 certified Accor hotel

  • The hotel has Green Globe and Swisstainable certification

  • Direct link to Geneva Airport with a free shuttle to and from the airport

  • Free local transport ticket and easy access to the downtown area

  • Mövenpick Restaurant, Kamome Japanese restaurant and Gate 20 bar

Our accommodation(s)

Hotel location

Mövenpick Hotel Geneva

Route De Pre Bois 20
1215 GENEVA
Switzerland

GPS:46.2242, 6.100875

Telephone
Fax +41 22 717 11 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,187 reviews

Customer review rating 3.0/5

Lasfar M. Business - Confirmed reviews ALL

I was a bit disappointed, the name is big but the experience is average. Rooms need refreshing to look more modern. Breakfast is too expensive for it it offers, poor selection.

Customer review rating 4.5/5

Edward H. Families - Confirmed reviews ALL

Great room, clean and comfortable. Close to airport with shuttle pickup if needed. Helpful and pleasant staff and wonderful breakfast. Highly recommend.

Dear Mr. H., Thank you very much for your review! We are delighted to hear that you enjoyed a comfortable stay and appreciated our clean and comfortable rooms. It’s also great to know that our location, shuttle service, breakfast, and especially our team contributed to making your experience pleasant. Your recommendation means a lot to us. We look forward to welcoming you back! Kind regards, Franck Fleury Cluster General Manager

Customer review rating 3.5/5

Melania G. C. Business - Confirmed reviews ALL

The heating system wasn’t working and the staff were kind enough to let me use a portable heater. Excellence service but the facilities are very old

Dear Ms. G. C., Thank you very much for your feedback. We are truly sorry for the inconvenience you experienced with the heating. We understand how important comfort is, and we regret that we did not fully meet your expectations. We really appreciate your kind words about our team, who always strive to assist our guests as quickly as possible. Your comments are very important to us and will help guide our improvements. We sincerely hope to have the opportunity to welcome you again and provide you with a much more comfortable stay. Kind regards, Franck Fleury Cluster General Manager

Customer review rating 4.0/5

Richard P. Couples - Confirmed reviews ALL

All great except it wasn’t clear that the shuttle was on request so waited a long time for pickup before seeing the navette notice board small print.

Dear Mr. P., Thank you very much for your kind review. We are delighted to hear that you appreciated our convenient location and that you had an overall great experience with us. We sincerely apologize for the confusion regarding the shuttle service. Your feedback is very valuable, and we understand how frustrating it must have been to wait without clear information. We will review how this information is communicated—both before arrival and on-site—to ensure it is more visible and clearly explained to our guests. Thank you again for sharing your experience. We hope to have the pleasure of welcoming you back soon for an even smoother stay. Kind regards, Franck Fleury Cluster General Manager

Customer review rating 3.5/5

Gordon R. Couples - Confirmed reviews ALL

Room was comfortable with a view of the runway (11F). Geneva travel card inclusion was a plus. Airport shuttle was good. The room furnishings were a bit worn however, the shower temperature was difficult to control, microscopic adjustments went from too hot to too cold. Lobby furnishings were the same. One lobby chair had a large rip in it. That detracts from a “ four star” experience.

Dear Gordon R., Thank you for taking the time to tell us about your experience at the Hôtel Mövenpick Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 594 reviews 9.1/10 Location
  • 731 reviews 6.6/10 Room
  • 834 reviews 8.3/10 Service
  • 7 reviews 8.8/10 WiFi
  • 279 reviews 5.5/10 Cleanliness
  • 234 reviews 8.3/10 Breakfast
  • 195 reviews 5.4/10 Vibe
  • 176 reviews 5.2/10 Amenities

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