Mövenpick Geneva 4 stars

Customer review rating (ALL Rating) 4.4/5 850 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The hotel has ALLSAFE and Accor Planet 21 certification

  • The hotel has Green Globe and Swisstainable certification

  • Direct link to Geneva Airport with a free shuttle to and from the airport

  • Free local transport ticket and easy access to the downtown area

  • Mövenpick Restaurant, Kamome Japanese restaurant and Gate 20 bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mövenpick Geneva

Route De Pre Bois 20
1215 GENEVA
Switzerland

GPS:46.2242, 6.100875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  850 reviews

TripAdvisor Rating  4.0/5  1,910 reviews

Certificate of excellence 2023

Very nice hotel with great restaurants...

TripAdvisor rating 5.0/5

NavidM Business - TripAdvisor review

We have been visiting Movenpick Geneva several times in recent months. We stay the night before a flight from Geneva Airport. The service has always been excellent and of a high standard. The hotel is also very comfortable. However there is one individual who has been absolutely outstanding and on each occasion has been very welcoming and provided rhe highest levels of service, and that is Maxime from the front bar. He is an incredible professional and I have noted that on each occasion he has gone out of his way to provide exceptional service. Maxime went out of his way to assist us with a restaurant reservation at each of the two hotel restaurants on two occasions that we stayed... and he made the whole experience wonderful. He deserves the highest recognition and thanks.

Very pleasant stay!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Perfect location, comfortable, huge rooms, delicious food but the best is the friendly and very service minded staff.

Dear Mario, Thank you for your nice review further to your stay at the Mövenpick Hotel and Casino Geneva. It was a pleasure to meet you and we will be happy to welcome you again soon. Thank you again ! Sincerely, Franck

Great location and as always excellent service

Customer review rating 4.5/5

Neil O. Business - Confirmed reviews ALL

I managed to check in early (greatly appreciated) and, as usual, nothing was too much trouble - though little to sort out in reality. The room was it's usual clean and tidy affair and everything worked as it shoul ddo - down to the smallest detail. No hesitation in booking again for the next trip to geneva!

Dear Neil O., We very much appreciate your comments regarding your experience at the Mövenpick Hotel And Casino Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to contact us back for your upcomming booking in order to reach your level of expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury General Manager

satisfied

Customer review rating 4.0/5

Glory Business - Confirmed reviews ALL

I arrived on 15th November, and the girl who helped me checking in was very helpful. my only comment was regarding the supervising of the room amenities, as the items were not consistently provided.

Dear Mrs H., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer. Your concerns are our priorities thus your feedback is very important to us. Regarding to the elements listed .Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future for that i invite you to contat us back to make sure that action is taken for your next stay . Sincerely, Franck Fleury General Manager

just ok

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I received a room at 6th floor toward high way. It was very noisy. In one of the nights the heater was not working and started to blow cold air. I didn't eally enjoy my stay. The bathroom was very small.

Dear Mrs M., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer. Your concerns are our priorities thus your feedback is very important to us. Regarding to the elements listed . Did you mention to any of our collegues at the front desk the multiple issue as you mentionned . We would have gladly find any alternatives to make your stay better and memorable. Rest rassured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future for that i invite you to contat us back to make sure that action is taken for your next stay . Sincerely, Franck Fleury General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 285 reviews 8.9/10 Location
  • 402 reviews 7.4/10 Room
  • 464 reviews 8.3/10 Service
  • 145 reviews 8.3/10 Breakfast
  • 131 reviews 7.5/10 Cleanliness
  • 78 reviews 6.2/10 Vibe

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