Mövenpick Hotel Geneva 4 stars

Customer review rating (ALL Rating) 4.4/5 1,243 reviews

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Description

Hotel extras

  • Planet 21 certified Accor hotel

  • The hotel has Green Globe and Swisstainable certification

  • Direct link to Geneva Airport with a free shuttle to and from the airport

  • Free local transport ticket and easy access to the downtown area

  • Mövenpick Restaurant, Kamome Japanese restaurant and Gate 20 bar

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mövenpick Hotel Geneva

Route De Pre Bois 20
1215 GENEVA
Switzerland

GPS:46.2242, 6.100875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,243 reviews

Customer review rating 2.0/5

Maryam H. A. Business - Confirmed reviews ALL

Dear Ms. H. A., Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet the standards you expected. We sincerely apologize for the issues you encountered. Your comments have been shared with the relevant teams so that we can address these shortcomings and improve our service. We appreciate your honest feedback and hope to have the opportunity to provide you with a much better experience on a future stay. Kind regards, Franck Fleury Cluster General Manager

Customer review rating 5.0/5

Brett B. Couples - Confirmed reviews ALL

Dear Mr. B., Thank you very much for sharing your experience! We are delighted to hear that you enjoyed the food and service at our restaurant, even with your late check-in, and that our early morning shuttle service made your departure more convenient. We are, however, sorry to hear that you experienced an issue with the TV in your room. We appreciate you bringing this to our attention and will ensure that this is followed up with our technical team. We hope to have the pleasure of welcoming you back for another great stay. Kind regards, Franck Fleury Cluster General Manager

Customer review rating 5.0/5

Mathew G. Couples - Confirmed reviews ALL

Dear Mr. G., Thank you very much for your feedback. We are delighted to hear that you enjoyed your overall stay. We sincerely apologize for the long wait and confusion regarding the airport shuttle. We fully understand your disappointment and will share your feedback with our team to improve our service. We hope to have the pleasure of welcoming you again in the future. Kind regards, Franck Fleury Cluster General Manager

Customer review rating 3.5/5

Andre M. D. N. Families - Confirmed reviews ALL

Dear Mr. M, Thank you very much for your continued loyalty and for taking the time to share such detailed feedback following your latest stay. We are delighted to know that you continue to appreciate our convenient location, our warm and friendly team, and the comfort of our lobby areas. At the same time, we sincerely apologize for the issues you encountered with the elevators and corridors, particularly regarding the smell and mold. We fully understand how this can affect your overall experience. We have shared your feedback with our maintenance and housekeeping teams, who will look into the elevators and corridors to address the issues you mentioned. Your comments are very valuable to us, and we are taking them seriously as we continue to work on the renovation and improvement of the hotel. We truly appreciate your loyalty and hope to welcome you back soon. Warm regards, Franck Fleury Cluster General Manager

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Mr. I., Thank you very much for your kind feedback. We are delighted to hear that you found our staff extremely pleasant and helpful. Your kind words are greatly appreciated and will certainly be shared with the team. We are, however, sorry that the Kamome Restaurant was closed during your stay, especially as you were looking forward to enjoying another amazing meal with us. We completely understand your disappointment. We hope to have the pleasure of welcoming you back soon, with the opportunity to make your next stay an even more enjoyable one. Warm regards, Franck Fleury Cluster General Manager

Other web-users rate our hotel

  • 586 reviews 9/10 Location
  • 722 reviews 6.7/10 Room
  • 826 reviews 8.2/10 Service
  • 8 reviews 7.5/10 WiFi
  • 267 reviews 5/10 Cleanliness
  • 225 reviews 8/10 Breakfast
  • 194 reviews 5.3/10 Vibe
  • 166 reviews 4.9/10 Amenities

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