ibis Saint Genis Pouilly Genève

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ibis Saint Genis Pouilly Genève 3 stars

Customer review rating (ALL Rating) 4.7/5 493 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Heated outdoor swimming pool May to September. Free WIFI (optic fiber), gym

  • Restaurant COURTEPAILLE COMPTOIR and its shady terrace.

  • 3 km from CERN, 7 km from Cointrin Airport, Palexpo and Geneva Arena.

  • Shuttle CERN, Meyrin, GVA Airport: weekday reservation on availability.

  • Meeting facilities with natural daylight.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Saint Genis Pouilly Genève

95 Rue Louis et Auguste Lumière, Technoparc du Pays de Gex
01630 SAINT GENIS POUILLY
France

  • By plane

    Geneva Airport At 12km / 7 miles - Shuttle free

  • By boat

    CROISIERE LAC LEMAN At 10km / 6 miles

  • By car

    A1 SORTIE MEYRIN At 7km / 4 miles

  • By train

    GENEVA CORNAVIN At 10km / 6 miles

  • By train

    GENEVE CORNAVIN At 9km / 6 miles

GPS:46.235555, 6.026944

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT GRILL COURTEPAILLE

The Grill Courtepaille is more than just a restaurant, it offers its customers a complete experience, combining table service for the main dishes, self-service for starters and desserts, and live cooking on an open grill.

Our accommodation(s)

You'll love the modern and inviting ibis room, with comfortable bathroom, modern decor, cozy bedding with duvet, Internet, and flat-screen TV with the main channels. Some rooms are connecting. The family room is equipped with a double bed and a sofa bed. Ideal for family stays.

Our guest reviews

Our guest reviews for
ibis Saint Genis Pouilly Genève

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  493 reviews

TripAdvisor Rating  4.0/5  379 reviews

Certificate of excellence 2022

Very Hood stay

Customer review rating 4.5/5

Krzysztof Couples - Confirmed reviews ALL

All ok :)

Dear M.Krzysztof, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IVANOVA Gergana Chef de réception

A great pleasure

Customer review rating 4.5/5

Ari Couples - Confirmed reviews ALL

It is always a great pleasure to come to and stay at this hotel. Things work always well and the service is perfect.

Dear ARI L., We very much appreciate your comments regarding your stay at the ibis Saint-Genis-Pouilly Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IVANOVA Gergana Front Office Manager

Business

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Fantastic friendly staff who looked after everything

Dear DAVID T., We very much appreciate your comments regarding your stay at the ibis Saint-Genis-Pouilly Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IVANOVA Gergana Front Office Manager

Very good stay

Customer review rating 4.5/5

Roberto Families - Confirmed reviews ALL

Short stay, but all ok. I strongly recommend this hotel.

Dear ROBERTO C., We very much appreciate your comments regarding your stay at the ibis Saint-Genis-Pouilly Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IVANOVA Gergana Front Office Manager

Good !

Customer review rating 4.0/5

Ari Couples - Confirmed reviews ALL

Very good experience, thanks. Just a small detail: Cleaning of room & sanitaires well done. EXCEPT: The bathroom door, the bathroom side of it, needs cleaning, especially the lower part of it which is close to floor.

Dear M.L., Thank you for taking the time to tell us about your experience at the ibis Saint-Genis-Pouilly Genève.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IVANOVA Gergana Front Office Manager

Excellent customer service

Customer review rating 5.0/5

Julie Families - Confirmed reviews ALL

The hotel was very helpful with organising a taxi transfer, the navette and responding to my questions. The hotel Is clean, comfortable and the restaurant was excellent, especially for children.

Dear JULIE M., We very much appreciate your comments regarding your stay at the ibis Saint-Genis-Pouilly Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IVANOVA Gergana Front Office Manager

Friendly atmosphere

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

+ Nice stay, easy access, safe parking, good food, quiet room, swimming pool.

Dear Olli K., We very much appreciate your comments regarding your stay at the ibis Saint-Genis-Pouilly Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IVANOVA Gergana Front Office Manager

Well located and convenient visiting CERN

Customer review rating 4.5/5

Bernard R. Business - Confirmed reviews ALL

I have stayed a few occasions and always been very pleased. The staff are very welcoming, cheerful and very helpfull. My last two visits have been during the Covid pandemic, But I felt comfortable with the covid arrangements in place.

Dear M.R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IVANOVA Gergana Chef de réception

Great Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

all perfect considering the situation

Dear Mr C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IVANOVA Gergana Front Office Manager

Good stay

Customer review rating 4.0/5

Paul Business - Confirmed reviews ALL

Welcoming staff, good and clean rooms and tasty food

Dear M.G., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, IVANOVA Gergana Front Office manager

Friendly, practical and comfortable

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I was greeted happily and promptly by a friendly receptionist who thought ahead and did his best to make me feel at home. Room no-frills, fresh, clean and in good working order. Bed very comfortable. Quiet (though still not many people around in corona times). Good food and drink.

Dear GEOFFREY H., I would like to sincerely thank you for taking the time to write these compliments about the experience you had at The Ibis Saint Genis Puilly Genève We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that I will share your kind words with all the team. We look forward to welcoming you back very soon, Best Regards, Bastien Schwartz Assistant Front Office Manager

Hidden away on factory estate with little signage

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Ok

Dear M. M., Thank you for taking the time to tell us about your experience at the ibis Saint-Genis-Pouilly Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bastien Schwartz Assistant Front Office Manager

well located

Customer review rating 3.5/5

Gd Couples - Confirmed reviews ALL

Nice reception But Double bed is not double bed but two single beds Very uncomfortable for couple

Dear GURBACHAN D., Thank you for taking the time to tell us about your experience at the ibis Saint-Genis-Pouilly Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IVANOVA Gergana Front Office Manager

A great hotel in a quiet location.

TripAdvisor rating 5.0/5

SmudgerJambo Families - TripAdvisor review

This hotel is less than 10 minutes from the Swiss border at CERN but the location makes it a very quiet hotel with secure parking onsite. The staff are all very helpful and friendly many of the staff speak English which is a great help. Breakfast in the morning is also a great start to the day and I would recommend this hotel.

Dear Madame/Sir, We would like to sincerely thank you for your more than positive comment! We hope to see you again very soon. Best regards

N

TripAdvisor rating 3.0/5

Jarmo H Business - TripAdvisor review

Typical Ibis hotel not highest class nyt reasonable good quality. good value for price. Restarant Service fast. Food reasonnable for hungry client not any courmet.? Location good, but Swiss taxi driver did not find IT easily. It took 55 minutes from Geneve airport !!!

Dear Jarmo, We thank you for your review. We will check with the taxi company to avoid any other inconvenient later. We will be very pleased to welcome you for another stay. Regards, Vanessa

Not the best experience

TripAdvisor rating 1.0/5

cikive Business - TripAdvisor review

I did purchase the on-line offer for prepaid room for one night for which I was charged $111.00 ahead of stay, and although I was aware that the room is with no cancelation policy I was not aware that I cannot rebook the room for different night; Due to the flight problems I showed up in geneva 24 hours later and the only "assistance" that I got is "we are sorry but you knew about the policy". Be aware of the offers that you are getting online; they charged my card with no services.

A nice, inexpensive, hotel convenient to CERN

TripAdvisor rating 5.0/5

harveybnewman Business - TripAdvisor review

I enjoy the convenience, cleanliness, kind staff and excellent restaurant. The restaurant quality for the price is a find. I stay here regularly and look forward to my next several stays. It is very close to CERN which is a big plus.

Dear Sir, We thank you for such a good review. We will be very pleased to welcome you for another trip near Geneva and the CERN. Regards,

Perfect choice for this region

TripAdvisor rating 5.0/5

SA133 Families - TripAdvisor review

We are really pleased with our stay. Beautiful location, nice and clean room (we only missed a closable wardrobe, but it is a negligible deficiency), very good breakfasts and dinners, really kind and helpful personel, free parking, reasonable price, ...what to need more? Strongly recommended!

Dear Guest, Thank you so much for recommanding our etablishment to the Tripadvisor community. We are very pleased to learn that your stay met your expectations. We are looking forward to welcoming you another time. Regards,

Nice hotel on the outskirts of Geneva

TripAdvisor rating 4.0/5

kjetiln296 Solo travel - TripAdvisor review

Nice and fresh, located in a business park near the French-Swiss border. I arrived by the "Y" bus line of TPG, had to walk approx. 10 minutes from the bus stop. The hotel provides transfer bus to the airport. Room large enough for two people and good breakfast at a fair price. Not much to look at right outside of the hotel, though. Ate an entrecote dinner in the hotel restaurant - surprisingly good. I'd definitely like to visit this hotel at least one more time.

Dear Madam, We thank you for this good review. We are very pleased to learn that our entrecote has surprised you by its quality. We will be very pleased to welcome you for at least another stay in our hotel. Regards, Vanessa Martin

Ibis standard but...

TripAdvisor rating 3.0/5

Thierry T Business - TripAdvisor review

Hotel is nice and conform to Ibis standards but the breakfast was very bad. First morning : no butter and the bread was frozen ! Second morning, the butter came back but the bread was frozen again. People from Ibis said that it was because of a group... I suppose, however, that this group was expected and did not arrive in the middle of the night and especially two days in a row... My two breakfasts was offer at the end.

Dear Sir, We thank you for your review which will be used to improve our service and organization. Regarding the breakfast you are right we should have been more effective when we have noticed that the group is bigger than expected. Once again we apologize for this error but be sure that everything has been fixed since your venue. We wille be very pleased to show you our improvment during another stay. Regards, Vanessa Martin

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