ibis Genève Aéroport 3 stars

Customer review rating (ALL Rating) 4.6/5 959 reviews

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Description

Hotel extras

  • Green Key certification

  • Underground parking available (fee applies)

  • Located opposite the airport and only 10 minutes from the downtown area

  • The hotel provides a free transit ticket for the entire duration of the stay

  • Shuttle service, every 20 minutes from 5 a.m. to 11 a.m. and 5:30 p.m. to 11:30 p.m. 7/7

Our accommodation(s)

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Hotel location

ibis Genève Aéroport

10 Chemin de la Violette, GENEVE-COINTRIN
1216 GENEVA
Switzerland

GPS:46.227294, 6.106167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  959 reviews

TripAdvisor Rating  3.8/5  1,130 reviews

VERY PRACTICAL STAY

TripAdvisor rating 5.0/5

Jacques P TripAdvisor review

Very practical hotel, with free shuttle, great staff and convenient clean rooms, cozy atmosphere. Shuttle drivers were so helpful and friendly Reception as well very friendly and helpful

Customer review rating 2.5/5

Stephen T. Couples - Confirmed reviews ALL

Very basic, over priced, book in advance through someone like booking.com

Dear Stephen, Thank you for sharing your feedback following your recent stay. I am sorry to hear that you felt disappointed by the rate difference. Like most hotels, our prices are dynamic and fluctuate based on real-time availability and demand. The rates displayed on third-party websites are often specific to online bookings made in advance. Walk-in rates at the front desk are based on the daily "Rack Rate," which can indeed be higher than early-booking offers found online. To ensure the best possible price for future visits, we always recommend booking in advance, either through our official Accor website or by joining our ALL (Accor Live Limitless) loyalty program, which offers a year-round discount to its members. Regarding the "basic" nature of the hotel, we pride ourselves on providing essential comfort and efficiency, which is the core concept of the ibis brand. However, we regret that we did not meet your expectations on this occasion. We hope you will give us another chance to provide you with a more satisfying experience in the future. Best regards, Justine Front Office Manager

Customer review rating 1.0/5

Bienvenu J. A. Business - Confirmed reviews ALL

From the checking to the stay. Staff wasn’t friendly. Very loud, unfit, not accustomed to English speakers and very condescending

Dear Bienvenu J. A., Thank you for taking the time to share your feedback. I was very concerned to read about your experience, and I sincerely apologize that our service did not meet your expectations. At ibis, we pride ourselves on providing a warm and professional welcome to all our guests. The behavior you described—unfriendly, loud, and condescending—does not reflect the standards of hospitality we strive for. Please rest assured that I will personally discuss your comments with our front office team to understand what happened and ensure that this remains an isolated incident. Regarding the language barrier, we host international guests daily and we are committed to improving our communication to ensure everyone feels heard and respected. We value your feedback as it helps us grow. We hope you might give us another chance in the future to provide you with the true ibis experience. Sincerely, Justine Front Office Manager

Customer review rating 5.0/5

Jacques P. Solo - Confirmed reviews ALL

Very nice little hotel across the airport, friendly staff practical shuttle, clean rooms

Dear Jacques, Thank you for your excellent 10/10 rating and for choosing ibis Genève Aéroport. We are delighted to read that you had a practical and convenient stay. It is great to know that you appreciated our proximity to the airport, the friendliness of our staff, and the efficiency of our shuttle service. Maintaining a clean and welcoming environment for our guests is our top priority, and we are glad we met your expectations. We look forward to welcoming you back very soon for another seamless stay! Best regards, Justine Front Office Manager

Customer review rating 4.5/5

Sergey B. Friends - Confirmed reviews ALL

Comfortable stay, quick check-in, and check-out. The only thig dissapointed us a bit that during check-in I was given the parking exit ticket, but the next early morning I discovered that ticket was not valid. Fortunately, reception helped quickly.

Dear Sergey, The entire team at ibis Genève Aéroport would like to thank you for your 9/10 rating and for sharing your experience with us. We are delighted to hear that you enjoyed a comfortable stay and appreciated the efficiency of our check-in and check-out processes. However, we sincerely apologize for the inconvenience caused by the invalid parking ticket. We understand that this is the last thing you want to encounter during an early morning departure. We are glad that our reception team was able to assist you quickly to resolve the situation. We will look into this technical issue to ensure it does not happen again. We look forward to welcoming you back for an even smoother experience on your next visit! Best regards, Justine Front Office Manager

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Other web-users rate our hotel

  • 1,441 reviews 9.3/10 Location
  • 1,053 reviews 7.6/10 Room
  • 1,276 reviews 9.1/10 Service
  • 21 reviews 9/10 WiFi
  • 492 reviews 9/10 Cleanliness
  • 358 reviews 7.6/10 Breakfast
  • 174 reviews 5.4/10 Food

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