Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 3,102 reviews

Novotel Sydney City Centre - Image 1
Novotel Sydney City Centre - Image 2
Novotel Sydney City Centre - Image 3
Novotel Sydney City Centre - Image 4

Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,102 reviews

Customer review rating 5.0/5

Phillip A. B. Business - Confirmed reviews ALL

Friendly staff and in a great location

Dear Phillip A. B., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our location and staff met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Novotel Sydney City Centre

Customer review rating 4.0/5

Collin K. Couples - Confirmed reviews ALL

Had an enjoyable stay. Comfortable bed and good location - walking distance to major attractions. Aircon was noisy and shower pressure was low. Friendly staff too.

Dear Collin K., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found our staff to be friendly. We appreciate your comments about the air conditioning and shower pressure, and your insights will be taken into consideration for future improvements. Best regards, Sam Scanlan Front Office Manager Novotel Sydney City Centre

Customer review rating 5.0/5

Hairong W. Families - Confirmed reviews ALL

It’s convient to go almost all the hot spots, mostly in walking distance, or by train and light rail

Dear Hairong W., Thank you for your positive feedback regarding our central location. We are pleased to hear that you found our hotel convenient for exploring the city and accessing various attractions. Regards, Stav.I Guest Experience Executive

Customer review rating 2.0/5

Carsten S. Business - Confirmed reviews ALL

Found the pillows to be way too large and firm. Phone in the room was not working to call reception. Self service check in feels like a lack of service, no mention of wifi for instance and other basic information like that gym won't open until 6am

Dear Carsten S., Thank you for sharing your feedback regarding your recent stay. We apologise for the discomfort caused by the pillows and the issues with the room phone. Your comments about the self-service check-in and the absence of information on amenities have been duly noted. Regards, Stav.I Guest Experience Executive

Customer review rating 2.5/5

Joshua W. Friends - Confirmed reviews ALL

Small room for price, stench in toilet, well located, friendly staff. Was charged extra without info??? Emailed from mo…, but no response.

Dear Joshua, Thank you for your feedback. We are sorry to hear about your concerns regarding the additional charge on your account. We have reached out to you via email from our side to investigate this matter further and provide clarification. If you have not received our email or if there are any further concerns, please don't hesitate to contact us directly so we can resolve this matter for you as quickly as possible. Kind regards, Stav I. Guest Experience Executive

Other web-users rate our hotel

  • 1,579 reviews 9.4/10 Location
  • 2,005 reviews 6.3/10 Room
  • 1,765 reviews 7.7/10 Service
  • 73 reviews 3.2/10 WiFi
  • 944 reviews 4.7/10 Comfort
  • 809 reviews 6/10 Cleanliness
  • 503 reviews 6.3/10 Breakfast
  • 363 reviews 4.4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney