Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 3,190 reviews

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Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,190 reviews

Customer review rating 5.0/5

Linda A. Couples - Confirmed reviews ALL

Well located. Perfect mattress and firm pillows. Slept well. Friendly and professional staff.

Dear Linda A., Thank you for your kind words regarding our location, bedding comfort, and the professionalism of our staff. We are delighted to hear that you had a restful stay with us. Best regards, Novotel Sydney City Centre

Customer review rating 5.0/5

Michael D. Business - Confirmed reviews ALL

easy check in and out Good breakfast

Dear Michael D., Thank you for your positive feedback regarding your stay at Novotel Sydney City Centre. We are delighted to hear that you appreciated our location, the smooth check-in and check-out process, as well as our breakfast offerings. We look forward to welcoming you back in the future. Kind Regards, Novotel Sydney City Centre

Customer review rating 4.5/5

Kevin C. Business - Confirmed reviews ALL

clean tidy well mannered staff and excellent location for my needs

Dear Kevin C., Thank you for your kind feedback regarding your stay at Novotel Sydney City Centre. We are delighted to hear that our central location and the professionalism of our staff met your expectations. Your positive remarks are greatly appreciated. Kind Regards, Novotel Sydney City Centre

Customer review rating 3.0/5

Sylvia M. M. S. Business - Confirmed reviews ALL

The hotel was great but PLEASE let travellers know there is nowhere to comfortably catch a cab or uber because there is nowhere for them to park. Hotel is on a busy through road meaning constantly getting abused for holding up traffic. VERY STRESSFUL!!!

Customer review rating 2.0/5

Yu-chiao L. Business - Confirmed reviews ALL

I've stayed here four times. The first two times, the front desk staff didn't introduce any facilities to me at all. The third time, I had to remind her to explain the facilities. The fourth time, I checked in with an assistant manager, Jessica, if I remember correctly. I asked for free breakfast, which she refused, but that was fine. After all the check-in procedures were completed, she just quietly watched me and waited for me to leave. Again, she didn't introduce any hotel facilities or equipment…etc. I asked her why she didn't, and she even said, "Because you said this is your fourth stay, I thought you should be familiar with the place!" She was smiling, but the way she spoke made me really uncomfortable and unhappy! Even though I was using the staff rate, I really don't think this is acceptable! In short, during these stays, I interacted with three front desk staff members, and I never felt welcome. Furthermore, the housekeeping staff completely ignored me when they saw guests on the floor, and their talking and laughing woke me up from my afternoon nap. I don't find any reason to stay here again.

Other web-users rate our hotel

  • 1,579 reviews 9.4/10 Location
  • 2,005 reviews 6.3/10 Room
  • 1,765 reviews 7.7/10 Service
  • 73 reviews 3.2/10 WiFi
  • 944 reviews 4.7/10 Comfort
  • 809 reviews 6/10 Cleanliness
  • 503 reviews 6.3/10 Breakfast
  • 363 reviews 4.4/10 Amenities

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