Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 3,094 reviews

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Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,094 reviews

Customer review rating 2.5/5

Joshua W. Friends - Confirmed reviews ALL

Small room for price, stench in toilet, well located, friendly staff. Was charged extra without info??? Emailed from mo…, but no response.

Dear Joshua, Thank you for your feedback. We are sorry to hear about your concerns regarding the additional charge on your account. We have reached out to you via email from our side to investigate this matter further and provide clarification. If you have not received our email or if there are any further concerns, please don't hesitate to contact us directly so we can resolve this matter for you as quickly as possible. Kind regards, Stav I. Guest Experience Executive

Customer review rating 1.5/5

Fraser K. Families - Confirmed reviews ALL

Possibly the worst Novotel I have every stayed in

Dear Fraser K., Thank you for sharing your feedback regarding your recent experience with us. We regret to learn that your stay did not meet your expectations. Your comments are valuable, and we will take them into consideration as we strive to enhance our services. Kind Regards, Sam Scanlan Front Office Manager Novotel Sydney City Centre

Customer review rating 3.5/5

Peter Y. Families - Confirmed reviews ALL

Allowed early checkin greatly appreciated. No complimentary water. Noisy air con. Towels could be better quality.

Dear Peter y., Thank you for your feedback. We are pleased that our location and early check-in were to your satisfaction. We appreciate your comments regarding the air conditioning noise and towel quality, as well as the lack of complimentary water. Your insights are valuable in enhancing our services. Regards, Stav.I Guest Experience Executive

Customer review rating 3.5/5

Renuka S. Families - Confirmed reviews ALL

Staff needs to be friendly

Dear Renuka s., Thank you for your feedback. I appreciate your comment regarding the demeanor of our staff. At Novotel Sydney City Centre, we strive to provide a welcoming atmosphere, and your insights will be taken into consideration as we continue to enhance our guest experience. Kind Regards, Novotel Sydney City Centre

Customer review rating 2.0/5

Gacad N. L. Families - Confirmed reviews ALL

Its ok, nothing extra, nothing special, for the price kind too much

Dear Gacad n. l., Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback on the value of our location and the pricing. Your insights are valuable as we strive to enhance the experiences of our guests. Regards, Stav.I Guest Experience Executive

Other web-users rate our hotel

  • 1,579 reviews 9.4/10 Location
  • 2,005 reviews 6.3/10 Room
  • 1,765 reviews 7.7/10 Service
  • 73 reviews 3.2/10 WiFi
  • 944 reviews 4.7/10 Comfort
  • 809 reviews 6/10 Cleanliness
  • 503 reviews 6.3/10 Breakfast
  • 363 reviews 4.4/10 Amenities

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