BreakFree on Clarence Sydney

BreakFree on Clarence Sydney

Customer review rating (ALL Rating) 3.6/5 147 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Walking distance to Town Hall Station

  • Walking distance to ICC and Darling Harbour

  • Close to major Shopping Centres QVB and Westfield Sydney

  • Great value option for Sydney CBD

ALLSAFE approved hotel

Hotel location

BreakFree on Clarence Sydney

193 195 Clarence Street
2000 SYDNEY
Australia

GPS:-33.869525, 151.205125

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

When visiting Sydney on a business trip or a family holiday nothing matters more in your city accommodation than a great location, and BreakFree on Clarence offers exactly that. Stay in a Single Standard Room, Queen Room, Twin Room, or if you're bringing the family then the Family Premium Room or the Family Suite offers a little extra space. Each room is air-conditioned and complete with a flat screen TV, Wi-Fi access (fee applies), tea and coffee making facilities, business desk, and safe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  147 reviews

TripAdvisor Rating  3.0/5  1,159 reviews

Mantra on Kent Sydney stays 3 x 2 nights

TripAdvisor rating 5.0/5

DIMITRIOS5061 Business - TripAdvisor review

The actual stay was at the Mantra on Kent due to the Breakfree on Clarence being closed . I have stayed at this hotel before , It was a pleasure to return . The hotel commands an enviable position in the CBD , close to everything, the rooms are large and very comfortable , the brand new iron was a treat to use. I personally think that it's the staff that "make or break" a stay at any hotel , regardless of "Stars" . My experience started with a true Professional , Mr S Gupta from the Mantra at Parramatta , whom took control of my 3 x 2 night stays after the Breakfree on Clarence was closed and then made new bookings for me at the Mantra on Kent . I spoke to this gentleman personally on his private phone and I must add that it was on his own time , out of working hours , and he assured me that he would take care of everything and for me not to worry. To Mr S Gupta , Thankyou ! a true Professional & a gentleman ! . I must mention some of the exceptional staff at the Mantra on Kent all of them made me feel very welcome an valued , they truly are the "shining Stars " of this Hotel , Jerome - night Auditor , Eufemia Macri - Front Office Manager , Stella Marie Ong - Assistant Manager and all the other reception staff , Thanking all you for a very pleasant stay indeed !!

Hopeless

TripAdvisor rating 1.0/5

Trail785598 Business - TripAdvisor review

Booked in to stay a number of weeks ago. Called the day before to see if I could drop a bag off early and was told that the place is closed down at the moment. No one bothered to call me or message me to let me know. Was told someone should have called me about alternative accommodation being found for me but no one could tell me anything about it. Had to find alternative accommodation at the last minute.

Conveniently located.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Main things: Toilet seat loose and not fixable by me The communal tea room and ironing board were not what I expected. Conveniently located for my business trip Good price.

Dear STEPHEN MR D., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

We’ll located but

Customer review rating 2.5/5

Sav Friends - Confirmed reviews ALL

Was well located and room was decent enough but no proper kitchen, the heating was intermittent and the shower was just lukewarm. The fire alarm also went off at night twice in the 7 day stay. Also no proper of sufficient bedding and no cleaning services were offered for the 7 day stay

Dear MADDY U., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

No

Customer review rating 0.5/5

Ian G. Business - Confirmed reviews ALL

I had no hot water in shower and very strong paint smell in room and I ask for the heating to be turned on it was freezing . The king Lady at the front office tranfure me to another hotel .

Dear IAN G., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

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Other web-users rate our hotel

  • 87 reviews 8.5/10 Location
  • 145 reviews 4.5/10 Room
  • 94 reviews 8.6/10 Service
  • 73 reviews 2.4/10 Cleanliness
  • 23 reviews 2.8/10 Amenities
  • 15 reviews 3.4/10 Vibe

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