The Clarence Hotel Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 563 reviews

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193 Clarence Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central CBD location - Clarence St

  • Walking distance to Wynyard, Town Hall Train stations & George st Light Rail.

  • Hotel gym onsite and complimentary.

  • Clarence street has such a variety of cuisine and cocktail options.

Our accommodation(s)

Hotel location

The Clarence Hotel Sydney

193 Clarence Street
2000 SYDNEY
Australia

GPS:-33.869525, 151.205125

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  563 reviews

Customer review rating 3.0/5

Morris P. Business - Confirmed reviews ALL

The rooms are pleasant, however the acoustic performance is poor. My room was away from the lifts but it felt as if I was next to the lift. A lady walking loudly in her high heels felt like she was walking in my room. It was a similar experience with neighbouring doors closing, it felt as if my room door was closing every time, resulted in a poor sleep. I was woken early to the sound of running water, it was the room next door. Complimentary water would go a long way.

Dear Morris, Thank you for your considered feedback. I’m pleased to know you found the rooms clean and comfortable. I am, however, sorry that noise transfer affected the quality of your sleep. We understand how disruptive this can be, particularly when sounds from neighbouring rooms or corridors feel amplified. As a heritage building, the property does have certain structural acoustic limitations. While this contributes to its character, we recognise the importance of guest comfort. To assist, we do provide complimentary ear plugs for guests, and our team is always happy to support with room allocation preferences where possible. Your comments are appreciated and have been noted as part of our ongoing review of guest comfort improvements. We hope to have the opportunity to welcome you back for a more restful stay in the future. The Clarence Sydney Team

Customer review rating 5.0/5

Karen P. Business - Confirmed reviews ALL

Hidden gem. Great location & lovely staff. Room was clean and modern. Would stay again.

Dear Karen Thank you for your wonderful feedback. We’re delighted you found us to be a hidden gem and enjoyed our convenient location, clean and modern rooms, and friendly team. We truly appreciate your kind words and look forward to welcoming you back to The Clarence Hotel Sydney. Best wishes, The Clarence Hotel Sydney

Customer review rating 4.5/5

Louise C. Families - Confirmed reviews ALL

Perfect “budget” (compared to other hotels in the city) hotel only a couple of blocks from Darling Harbour. Rooms are compact, but when you’re only sleeping there, plenty large enough. Staff missed that i needed more milk one morning, the exhaust fan above the shower needed a clean (as did the corners in the shower - but not too bad), but you can get that in any hotel. Overall a really nice place to stay

Dear Louise, Thank you for your lovely review and for describing us as the perfect place to lay your head — we truly appreciate it. We’re so pleased you enjoyed our central location and found the room comfortable for your stay. Thank you as well for your constructive feedback regarding the milk replenishment and bathroom detailing. We will certainly share this with our Housekeeping team to ensure greater attention to these details moving forward. We’re delighted you had an overall positive experience and hope to welcome you back again soon. Best wishes, The Clarence Hotel Sydney

Customer review rating 3.5/5

Andrew C. Business - Confirmed reviews ALL

No problems at all. Very clean. Good shower. Just be prepared for very small rooms

Dear Andrew, Thank you for your honest feedback. We’re pleased you found the room very clean and enjoyed the shower experience. We appreciate your comments regarding room size — our boutique layout within a heritage building does mean more compact spaces, which many guests choose for the central location and comfort. We hope to welcome you back again soon. The Clarence Hotel Sydney

Customer review rating 4.5/5

Servane F. Business - Confirmed reviews ALL

The hotel location is perfect, near the waterfront and the vibrant neighborhood of Barangaroo. The service is very good, only “bad” point is the gym closing early - 9pm. The breakfast in the little Italian shop next door is absolutely amazing!

Dear Servane, Thank you so much for your wonderful feedback. We’re delighted you enjoyed our central location and that your room was ready early for you. It’s also great to hear you loved the breakfast next door — we’re fortunate to be surrounded by such fantastic local offerings. We truly appreciate your kind words and hope to welcome you back again soon. The Clarence Hotel Sydney Team

Other web-users rate our hotel

  • 313 reviews 9.5/10 Location
  • 459 reviews 7.5/10 Room
  • 371 reviews 9.5/10 Service
  • 162 reviews 8.7/10 Cleanliness
  • 135 reviews 8.6/10 Vibe
  • 57 reviews 6.7/10 Value
  • 41 reviews 3.5/10 Food
  • 27 reviews 6.8/10 Wellness Area

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