BreakFree on Clarence Sydney

BreakFree on Clarence Sydney

Customer review rating (ALL Rating) 3.6/5 161 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Walking distance to Town Hall Station

  • Walking distance to ICC and Darling Harbour

  • Close to major Shopping Centres QVB and Westfield Sydney

  • Great value option for Sydney CBD

ALLSAFE approved hotel

Hotel location

BreakFree on Clarence Sydney

193 195 Clarence Street
2000 SYDNEY
Australia

Telephone +61 2 8017 8888

Fax +61 2 9299 8887
  • By plane

    SYDNEY AIRPORT At 12km / 7.46 miles - Shuttle paying

GPS:-33.869525, 151.205125

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

When visiting Sydney on a business trip or a family holiday nothing matters more in your city accommodation than a great location, and BreakFree on Clarence offers exactly that. Stay in a Single Standard Room, Queen Room, Twin Room, or if you're bringing the family then the Family Premium Room or the Family Suite offers a little extra space. Each room is air-conditioned and complete with a flat screen TV, Wi-Fi access (fee applies), tea and coffee making facilities, business desk, and safe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  161 reviews

TripAdvisor Rating  3.0/5  1,159 reviews

Mantra on Kent Sydney stays 3 x 2 nights

TripAdvisor rating 5.0/5

DIMITRIOS5061 Business - TripAdvisor review

The actual stay was at the Mantra on Kent due to the Breakfree on Clarence being closed . I have stayed at this hotel before , It was a pleasure to return . The hotel commands an enviable position in the CBD , close to everything, the rooms are large and very comfortable , the brand new iron was a treat to use. I personally think that it's the staff that "make or break" a stay at any hotel , regardless of "Stars" . My experience started with a true Professional , Mr S Gupta from the Mantra at Parramatta , whom took control of my 3 x 2 night stays after the Breakfree on Clarence was closed and then made new bookings for me at the Mantra on Kent . I spoke to this gentleman personally on his private phone and I must add that it was on his own time , out of working hours , and he assured me that he would take care of everything and for me not to worry. To Mr S Gupta , Thankyou ! a true Professional & a gentleman ! . I must mention some of the exceptional staff at the Mantra on Kent all of them made me feel very welcome an valued , they truly are the "shining Stars " of this Hotel , Jerome - night Auditor , Eufemia Macri - Front Office Manager , Stella Marie Ong - Assistant Manager and all the other reception staff , Thanking all you for a very pleasant stay indeed !!

Conveniently located.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Main things: Toilet seat loose and not fixable by me The communal tea room and ironing board were not what I expected. Conveniently located for my business trip Good price.

Dear STEPHEN MR D., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

We’ll located but

Customer review rating 2.5/5

Sav Friends - Confirmed reviews ALL

Was well located and room was decent enough but no proper kitchen, the heating was intermittent and the shower was just lukewarm. The fire alarm also went off at night twice in the 7 day stay. Also no proper of sufficient bedding and no cleaning services were offered for the 7 day stay

Dear MADDY U., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

No

Customer review rating 0.5/5

Ian G. Business - Confirmed reviews ALL

I had no hot water in shower and very strong paint smell in room and I ask for the heating to be turned on it was freezing . The king Lady at the front office tranfure me to another hotel .

Dear IAN G., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

A lovely hotel to stay in, it was central to all the leisure places to see, and service was exceptional.

Customer review rating 4.5/5

K.ross Couples - Confirmed reviews ALL

We had a nice stay, your hotel was clean, well maintained, friendly service and customer-focused, it was a place that checked all the boxes for what we needed during our stay in Sydney, thank you it was very accomodating.

Dear Katie Ross B., We very much appreciate your comments regarding your stay at the BreakFree on Clarence Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kindest Breakfree On Clarence Team

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