The Clarence Hotel Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 684 reviews

The Clarence Hotel Sydney - Image 1
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193 Clarence Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central CBD location - Clarence St

  • Walking distance to Wynyard, Town Hall Train stations & George st Light Rail.

  • Hotel gym onsite and complimentary.

  • Clarence street has such a variety of cuisine and cocktail options.

Our accommodation(s)

Hotel location

The Clarence Hotel Sydney

193 Clarence Street
2000 SYDNEY
Australia

GPS:-33.869525, 151.205125

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  684 reviews

Customer review rating 5.0/5

Mary-jean C. Couples - Confirmed reviews ALL

From the moment we arrived to the moment we left, front office staff were wonderful. They were friendly and actively offered assistance. After an initial misunderstanding about the room (our fault), staff quickly addressed our misunderstanding. The room itself was exactly as the photos on the website show. It was clean and neat, making exceptional use of space to create inviting spaces for both sitting and sleeping in a standard room. There were many funky design elements throughout (love the main light fitting!). The shower was large, hot and immaculately clean. The bed and pillows were comfortable. We shall be staying here again!

Dear Mary-Jean, Thank you for your wonderful feedback and for taking the time to share your experience. We are delighted to hear that our Front Office team made such a positive impression from arrival through to departure. Providing friendly, genuine and proactive service is something we pride ourselves on, and it is rewarding to know the team was able to quickly assist in resolving the initial room misunderstanding. It is also fantastic to hear that you enjoyed the design of the room and found it to be clean, comfortable and thoughtfully laid out. We are pleased that the room met your expectations based on the website photos and that you appreciated the unique design elements throughout the hotel. Your comments regarding the shower, bed and pillows are particularly appreciated. Thank you once again for your kind words and perfect score. We look forward to welcoming you back to The Clarence Hotel Sydney on your next visit to the city. Kind regards, The Clarence Hotel Sydney Team

Customer review rating 4.5/5

Natasha C. Couples - Confirmed reviews ALL

Well located. Nice and clean. Great amenities and staff. Comfy bed. The seat in the queen room is too high and not comfortable. To get to one side of the bed you also have to squeeze past the tv. Toilet space is very small. Shower is great

Dear Natasha, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our central location, found the hotel clean and well presented, and appreciated our amenities, team, comfortable bed, and shower facilities. Thank you also for your constructive comments regarding the room layout, seating, and bathroom space. As a boutique hotel operating within a heritage building, some of our room configurations are designed to maximize available space while maintaining the character of the property. We appreciate your observations and will certainly take them into consideration as we continue to enhance the guest experience. Thank you again for your positive feedback and excellent rating. We look forward to welcoming you back to The Clarence Hotel Sydney on your next visit to the city. Kind regards, The Clarence Hotel Sydney Team

Customer review rating 5.0/5

Meagan T. Couples - Confirmed reviews ALL

Have stayed at The Clarence a number of times, and the rooms are always well beyond what I expect. Love the friendly concierge staff, ease of check in and out, and accessibility. Great location; walking distance to everything and secure access after hours is no issue at all. I highly recommend this hotel and will definitely stay again.

Dear Meagan, Thank you for your wonderful feedback and for your continued support of The Clarence Hotel Sydney. We are delighted to hear that you have enjoyed your stays with us and that our rooms, friendly team, ease of check-in and check-out, and central location continue to exceed your expectations. It is particularly rewarding to know that our concierge team helped make your experience memorable. Your recommendation means a great deal to us, and we sincerely appreciate your loyalty as a returning guest. We are thrilled that our convenient location and secure after-hours access continue to contribute to a seamless and enjoyable stay. Thank you again for your perfect rating. We look forward to welcoming you back to The Clarence Hotel Sydney on your next visit to the city. Kind regards, The Clarence Hotel Sydney Team

Customer review rating 5.0/5

Laura C. Couples - Confirmed reviews ALL

We love staying here every time we come to the city! Rooms are clean and it’s in a great location!

Dear Laura, Thank you for your wonderful feedback and for choosing to stay with us again. We are delighted to hear that you continue to enjoy your stays at The Clarence Hotel Sydney and that our clean rooms and central location continue to meet your expectations. There is no greater compliment than welcoming returning guests, and we truly appreciate your loyalty and support. Thank you for your perfect score. We look forward to welcoming you back on your next visit to Sydney and providing another memorable stay. Kind regards, Tissa Wickramasuriya The Clarence Hotel Sydney Team

Customer review rating 5.0/5

Letisha T. Business - Confirmed reviews ALL

Very comfortable, great location.

Dear Letisha, Thank you for taking the time to share your feedback. We are delighted to hear that you found your stay comfortable and enjoyed our central location. It is wonderful to know that we were able to provide a positive experience during your visit. We truly appreciate your perfect score and look forward to welcoming you back to The Clarence Hotel Sydney on your next visit to the city. Kind regards, Tissa Wickramasuriya The Clarence Hotel Sydney Team

Other web-users rate our hotel

  • 359 reviews 9.4/10 Location
  • 528 reviews 7.2/10 Room
  • 410 reviews 9/10 Service
  • 189 reviews 8.4/10 Cleanliness
  • 158 reviews 8.6/10 Vibe
  • 62 reviews 7/10 Value
  • 46 reviews 3.1/10 Food
  • 29 reviews 6.4/10 Wellness Area

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