The Clarence Hotel Sydney

Customer review rating (ALL Rating) 4.5/5 309 reviews

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Description

Hotel extras

  • Central CBD location - Clarence St

  • Walking distance to Wynyard, Town Hall Train stations & George st Light Rail.

  • Hotel gym onsite and complimentary.

  • Clarence street has such a variety of cuisine and cocktail options.

Our accommodation(s)

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Room 1

Hotel location

The Clarence Hotel Sydney

193 Clarence Street
2000 SYDNEY
Australia

GPS:-33.869525, 151.205125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  309 reviews

TripAdvisor Rating  4.6/5  8 reviews

Customer review rating 2.5/5

Matthew B. Business - Confirmed reviews ALL

Dear Matthew, Thank you for sharing your feedback with us. We’re delighted to hear you enjoyed our great location and found your room clean. We’re sorry, however, that the compact room size felt uncomfortable during your stay and that you experienced a delay at check-in. This is not the welcome we strive to provide, and we will be addressing your comments with our team to ensure a smoother arrival experience for future guests. We truly appreciate your insights and hope to have the chance to welcome you back for a more comfortable and seamless stay. Warm regards, The Clarence Sydney Hotel Xo

Customer review rating 3.0/5

Gaynor T. Families - Confirmed reviews ALL

Dear T., Thank you for taking the time to share your feedback. We’re sorry to hear the bed configuration was not as comfortable as you had hoped. For added comfort on your next visit, we recommend booking our Deluxe King Room with Sofa Bed, which provides a more spacious and flexible setup. We also appreciate your comments regarding catering. We’re pleased to let you know that on-site catering is planned for the near future, and we look forward to offering you this added convenience when it becomes available. We truly value your feedback and hope to welcome you back for a more comfortable and enjoyable experience. Warm regards, The Clarence Sydney Hotel Xo

Customer review rating 5.0/5

Alison E. Business - Confirmed reviews ALL

Dear Alison, Thank you for taking the time to share your wonderful feedback—we’re so pleased to hear you had such a positive 10/10 experience with us at The Clarence Sydney Hotel! It’s great to know our location suited your needs, especially being just a stone’s throw from your office. We’re also delighted that you rated our team, cleanliness, check-in and check-out processes, and accommodation so highly. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you again on your next business trip—or even a leisure stay. If there’s anything we can do to make your next visit even more comfortable, please don’t hesitate to reach out. Warm regards, The Clarence Sydney Hotel Xo

Customer review rating 4.0/5

Kerry S. Couples - Confirmed reviews ALL

Dear Kerry, Thank you for taking the time to share your feedback and for choosing to stay with us at The Clarence Sydney Hotel. We’re delighted to hear that you enjoyed our superb location and the convenience of being close to QVB and nearby restaurants. Regarding your comments about the bed size, we can confirm that the room was equipped with a queen bed, not a double. However, we truly value your concern and will ensure our bed size information is clearly stated on our website and booking platforms. We look forward to welcoming you back on your next visit to Sydney and hope to make your stay even more comfortable. Warm regards, The Clarence Sydney Hotel Xo

Customer review rating 4.0/5

Emma K. Couples - Confirmed reviews ALL

Dear Emma, Thank you for being our guest and for sharing such a wonderful review! We’re delighted to hear you enjoyed your clean and tidy room, the comfortable bed with good pillows, and our well-equipped gym. It’s great to know our close location to George Street shopping made your stay even more convenient. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in Sydney. Warm regards, The Clarence Sydney Hotel Xo

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Other web-users rate our hotel

  • 187 reviews 9.5/10 Location
  • 263 reviews 7.8/10 Room
  • 227 reviews 9.4/10 Service
  • 135 reviews 5.3/10 Comfort
  • 78 reviews 9.2/10 Vibe
  • 78 reviews 8.8/10 Cleanliness
  • 75 reviews 7/10 Amenities
  • 32 reviews 7.6/10 Value

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