BreakFree on Clarence Sydney 3 stars

Wonderful arrival gift to find my room had been upgraded. The handwritten card greeting me in the room from the hotel manager is something I have not even had when staying in various Hilton hotels around the world! Plenty of hot water in the spacious bathroom and with great pressure as well, the extraction fan to remove steam and stop mirror from fogging could've worked better though, LoL. Very courteous staff, check in and out was fast and easy. There was a smile and a greeting everytime I went past the front desk.

My only issue was that I had no remote control for my TV

Good location. Room was very clean and the bed was amazingly soft. Staff were friendly and helpful.

Toilet lit was broken and loose, sink was blocked with food from previous pax Besides that, not a problem

Hotel isn't new but considering the price it is ok. I've stayed at the BreakFree at George though and it was cleaner.

Stayed in a family room (503). Condition of finishes in the room were average at best - carpet stained, walls marked, mattress uncomfortable. The room also had a mouldy smell. I believe that the building needs to be refurbished. The location is good, and reception were friendly and accommodating.

Shower floods the bathroom and the room smelt. You can’t open any windows.

Booked last minute and was able to receive two family suites however they were very cramped with many stains on the floors, poor lighting and lack of mirrors.

Convenient location. Facilities good. Room comfortable

No utensils in room, not even tea spoon? Not enough sugar for 2 coffees, bath room nice but step up into it serious tripping hazzard, view ZERO but not what I needed anyway.

Not quite what I expected, old and run down and in need of work, bathroom leaked, mattresses soft and with indentations, no remote control for tv

The plug for the kettle didn't even reach the plug. The beds were awful, it would actually rock side to side. We had to change rooms because we couldn't close the window in the first room. The staff were very friendly though. But for the price you pay you'd expect better! The pictures online were very misleading. Terrible! The bathroom also had an awful smell

got there early to park our bags then cruise the streets , but we where allowed the room early ,which was fantastic The room was old, but bigger then expected, , only things that where not the best was the rooms 04,05 06 face the street , the buses and hoons on Clarence st could be heard ,late in the night ,early morning , plus in our room we could not get wi fi from the hotel and the room was concrete , I couldn't get wi fi on my phone (Vodaphone) but with this we had a nice chat and family T V session my sleep was great as I sleep with ear plugs , my partners wasn't overall our stay was pretty good Thanks to Anthony on reception who went out of the way to assist us during our stay Overall , I enjoyed your place

Enjoyed the stay. Bed was a little hard but over all, good experience

The doors card reader was dead on arrival, had to go back down to reception to get a key. I would’ve have thought this would be something that housekeeping/maintenance would’ve picked up before guest arrival. My room was located near an employee office, throughout the night people would seemingly slam the door when entering or exiting, creating a lot of noise. The bed was lumpy and felt like it had seen better days. Parts of the shower framing had clear signs of untreated mould, one of the lamps was being held together by electrical tape at its base and there was a thick layer of dust on top of the TV. The only saving grace was the the friendly and professional staff that I interacted with upon checking in and out. It seems like this hotel needs some major investment in modernisation facilities and employment of more maintenance/housekeeping staff.