BreakFree on Clarence Sydney 3 stars

Customer review rating 3.5/5 829 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

+ 10 Services

Hotel extras

  • In the heart of the city

  • Walking distance to Town Hall Station

  • Walking distance to ICC and Darling Harbour

  • Close to major Shopping Centres QVB and Westfield Sydney

  • Great value option for Sydney CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY AIRPORTPaying
  • Reception open 24 hours a day
  • LaundryPaying
Catering
  • BreakfastPaying
Business services
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree on Clarence Sydney

193 195 Clarence Street
2000 sydney
australia

Tel: +611300092878

Fax: (+61)2/92998887

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 12km / 7.46 miles - Shuttle paying

GPS :-33.869525, 151.205125

Our accommodation(s)

When visiting Sydney on a business trip or a family holiday nothing matters more in your city accommodation than a great location, and BreakFree on Clarence offers exactly that. Stay in a Single Standard Room, Queen Room, Twin Room, or if you're bringing the family then the Family Premium Room or the Family Suite offers a little extra space. Each room is air-conditioned and complete with a flat screen TV, Wi-Fi access (fee applies), tea and coffee making facilities, business desk, and safe.

Standard Single

  • Max. number of persons: 1
  • Area: From 9 / 97 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Queen

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin Standard

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family Suite

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our guest reviews for
BreakFree on Clarence Sydney

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

829 reviews

Great Budget Hotel

Customer review rating 4.5/5

Cg Solo - 07/04/2021 Confirmed reviews ALL

Enjoyed my 4 night stay over Easter. Rooms clean, access to a kitchen outside door with microwave, coffee etc. Great location 5 mins walk from Wynyard train station. Friendly staff, will definitely stay again. Great value 3 star hotel.

Dear CLAY G., We very much appreciate your comments regarding your stay at the BreakFree on Clarence Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kindest Breakfree On Clarence Team

Good location

Customer review rating 3.0/5

Penny Solo - 06/04/2021 Confirmed reviews ALL

Stayed just one night as we were seeing Hamilton over at the Lyric. Easy 1km walk to the theatre.

Dear Ms D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kindest Breakfree On Clarence Team

Great location; decent sized rooms

Customer review rating 4.0/5

Mickey T. Families - 06/04/2021 Confirmed reviews ALL

Great 2 day stay within walking distance of the Opera House. Only small complaints would be the lack of an in-house restaurant, lack of sufficient power points and the lack of anywhere in the shower recess to place soap, shampoo bottles etc. But minor compared to the advantages of competitive cost, great location and very helpful staff

Dear Mickey T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kindest Breakfree On Clarence Team

Great locate and service

Customer review rating 3.5/5

Paul Couples - 05/04/2021 Confirmed reviews ALL

No TV is a disappoint however I really understand what I pay what I get.

Dear Paul M., Thank you for taking the time to share your feedback. We are sorry to hear that your stay wasn't up to your expectation. We checked the room, but it appears that TV was in your room and working perfectly. We hope to welcome you back to our hotel very soon! Sincerely, Kindest Breakfree On Clarence Team

Good location, friendly staff, although could fix up some things

Customer review rating 3.5/5

Taahlia Couples - 04/04/2021 Confirmed reviews ALL

Really friendly and helpful staff, who made checkin and checkout easy. It is well located, central to darling harbour and circular quay. The room had a slight smell of moisture, because the windows can’t be opened, and the shower water was rather cold/temperamental. Overall, would recommend for a short stay!

Dear G., Thank you for taking the time to share your feedback. We glad to hear that we reach your expectation. We acknowledge your comment in regards to shower issue. We hope to welcome you back to our hotel very soon! Sincerely, Kindest Breakfree On Clarence Team
Customer review rating 4.0/5

Anonymous Couples - 30/03/2021 Confirmed reviews ALL

Room was ok for what we paid. Only downside, the TV was not able to be seen from either the bed or the lounge

Dear MS S., Thank you for the hotel review. We will look into the alternative solutions in regards to TV viewing angle . We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kindest Breakfree On Clarence Team
Customer review rating 1.5/5

Met S. Friends - 30/03/2021 Confirmed reviews ALL

Rooms need immediate updating. Paintx,carpet,furnishing etc. Mostly Cosmetic stuff that don’t cost a great deal of money. Good location but I wouldn’t stay again don’t care how cheap it is.

Dear MEHTAP S., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

Not impressed

Customer review rating 1.0/5

S Families - 27/03/2021 Confirmed reviews ALL

Booked in for 4 adults for the weekend and all four beds needed to be thrown out years ago. They had put a thin piece of foam on top of the 2 single beds and that didn’t even cover the whole bed. The main bed was a pillow top which was flat as the pillow top had collapsed over time and you ended up rolling to the middle felling every spring. The bathroom leaked out onto the carpet in the hall area. The walls all need a paint and patch. The halls outside the rooms and puddles from the leaking roof. Two towels for 4 people. The room wasn’t made up on the second day. The shower head was just hanging and we were not able to use it without propping it up and there was very little water pressure, it needed a clean. The shower leaked across the bathroom floor Was not impressed at all certainly will not be returning

Dear STEVE T., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

Well lovated, value for money

Customer review rating 4.5/5

Anonymous Solo - 26/03/2021 Confirmed reviews ALL

I was completely satisfied with my room, which was well laid out, spacious and clean, and the fact that there was always someone friendly at the reception to help with any questions. Rooms are not serviced due to covid, but I had no issues with this. The only problem was that my room was on the 6th floor and there was an occasional pounding sound coming from above, which I put down to problems with the aircon or plumbing. This was disturbing, particularly in the hour before sleeping. I mentioned this upon my departure and the receptionist confirmed that it would be looked into. This is a great address which I would highly recommend.

Dear Robert S., We very much appreciate your comments regarding your stay at the BreakFree on Clarence Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kindest Breakfree On Clarence Team

Well located

Customer review rating 2.0/5

Kathy Couples - 21/03/2021 Confirmed reviews ALL

Very noisy from early hours of the morning , garbage collection and construction outside . Room smelt like cigarette

Dear KATHLEEN T., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

Way too noisy and smelly room. Worst night sleep I’ve had in a hotel.

Customer review rating 1.5/5

David Business - 18/03/2021 Confirmed reviews ALL

Room was ok for the price but it smelt damp. Bed was very old and not comfortable. The bus stop and road outside was so noisy I couldn’t sleep.

Dear DAVID M., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kindest Breakfree On Clarence Team

Great location, good value

Customer review rating 3.5/5

Kc Families - 15/03/2021 Confirmed reviews ALL

This is the second time I have stayed here. Location is great, however, both times I have stayed, a fire alarm has required evacuation of the property. For this reason I am unlikely to return, nor to recommend your hotel.

Dear KRISTEN C., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BreakFree Team

A contrast of experiences.

Customer review rating 3.0/5

Paul M. Families - 15/03/2021 Confirmed reviews ALL

Positive was the start of the trip with great location and welcome from reception. Room was clean and spacious. The slumber was welcomed after a long day sightseeing however at about 9.45pm the evacuation alarm sounded. I sprung out of my bed still dazed and opened the door to find another gentleman in the hall who announced he was a fire fighter. The alarm had now ceased. A quick discussion was had and he explained that the fire alarm would not stop of it was a real emergency. I returned to find my wife concerned and rightly so as we had a 3 and 6 year old with us. We peered out the window as two fire trucks arrived and completed duties per normal. They left soon after so i guessed there was no further action required. The next morning upon checkout I spoke to the reception and chatted about the nights previous encounter with the evacuation sound. He was unawares and was apologetic none the less. A courtesy call or message would have made the nerves calm but alas it did not come. Some thing you may consider in the future to settle nerves and anxiety.

Dear Paul M., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry for the fire alarm during your stay; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BreakFree TEam

Do It Yourself Hotel.

Customer review rating 1.5/5

Anonymous Solo - 14/03/2021 Confirmed reviews ALL

Tiny hotel. No housekeeping. Nothing like going out all day then having to come back & make your own bed then clean up the bathroom. No clean towels given during stay. No milk in room but plenty of tea & coffee. I would rate this hotel 1 star above a back packer/hostel accommodation place. It has the same feel. I've only ever stayed in one of them once & it will be the same with this Breakfree chain. Never again.

Dear Brian K., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We looked at your reservation details which the rate that you have chosen was without daily housekeeping service. We are more than happy to replenish your needs during your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cheap with good location

Customer review rating 3.5/5

Kerry Couples - 14/03/2021 Confirmed reviews ALL

We only needed a bed for the night so we booked this place because it was cheap but adequate. The beds were comfortable. The iron didn’t work so the girl on the front desk brought us a new one, as well as an extra pillow on our request. She was very obliging. Toilet paper was 1 ply and rolls were very small. Sheets and pillowcases were very clean. The hotel met our needs for the occasion.

Dear KERRY C., We very much appreciate your comments regarding your stay at the BreakFree on Clarence Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Leaking Air Con

Customer review rating 1.5/5

Ak Business - 12/03/2021 Confirmed reviews ALL

Location was good, value for money but the room had a leak from the air con unit. Over time the leak continued which ended up being a big puddle of water on the carpet

Dear Arush K., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great value, excellent location, Very clean

Customer review rating 4.5/5

Greg Couples - 11/03/2021 Confirmed reviews ALL

Excellent location close to Bars and Cafes. The room and hotel was very clean the room was large and comfortable. The staff were very helpful and friendly. Close to public transport. Great value. Highly recommended for a budget stay in Sydney's CBD.

Dear Greg A., We very much appreciate your comments regarding your stay at the BreakFree on Clarence Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location

Customer review rating 3.0/5

Anonymous Families - 11/03/2021 Confirmed reviews ALL

Basic hotel in a good location. Rooms were very small, but clean. Reception staff were lovely and very polite and efficient.

Dear JAYNE H., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The Toilet and Bathroom Basin was blocked

Customer review rating 2.5/5

Aziz U. R. Families - 11/03/2021 Confirmed reviews ALL

The toilet abd bathroom basin were blocked. Requested couple of times to the reception to get it fixed but they didnot fix it and said that maintenance guy fomes once a week. Room 405

Dear Aziz Ur R., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location very dirty

Customer review rating 2.0/5

A Couples - 10/03/2021 Confirmed reviews ALL

Good location. Very dirty. Blood stains on pillows and blankets. Food stains on blankets. Unknown brown stains on bed, carpet and blinds. Wine stains on floor. 1ply toilet paper.

Dear Ashley W., Thank you for taking the time to tell us about your experience at the BreakFree on Clarence Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Our most recent 20 reviews

Our other hotels nearby

All our hotels in sydney