The Clarence Hotel Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 707 reviews

The Clarence Hotel Sydney - Image 1
The Clarence Hotel Sydney - Image 2
The Clarence Hotel Sydney - Image 3
The Clarence Hotel Sydney - Image 4
193 Clarence Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central CBD location - Clarence St

  • Walking distance to Wynyard, Town Hall Train stations & George st Light Rail.

  • Hotel gym onsite and complimentary.

  • Clarence street has such a variety of cuisine and cocktail options.

Our accommodation(s)

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Room 1

Hotel location

The Clarence Hotel Sydney

193 Clarence Street
2000 SYDNEY
Australia

GPS:-33.869525, 151.205125

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  707 reviews

Customer review rating 5.0/5

Mathew L. Business - Confirmed reviews ALL

Dear Mathew, Thank you for your wonderful feedback and for awarding us a perfect score. We are delighted to hear you had an excellent stay with us. Your kind words are greatly appreciated and serve as wonderful encouragement for our team, who work hard to create memorable experiences for every guest. We look forward to welcoming you back to The Clarence Hotel Sydney again soon. Warm regards, The Clarence Hotel Sydney Team

Customer review rating 3.0/5

Ilana L. Friends - Confirmed reviews ALL

Dear Ilana, Thank you for taking the time to share your feedback. I'm pleased to hear you enjoyed our central location, but I'm sorry that your stay did not meet your expectations. We understand that our boutique rooms are more compact than those found in many traditional hotels, and we appreciate that this may not suit every traveller. I also wanted to address your comments regarding the lift noise. Our records indicate that you stayed in Room 601, which is located further down the corridor from the operational lift. The lift closest to your room is currently out of service, so we were unable to identify a source of lift noise from that location. Nevertheless, we appreciate you bringing this to our attention and will continue to investigate any potential sources of disturbance. Thank you again for your feedback. We appreciate your comments and will continue working to improve the overall guest experience. Kind regards, The Clarence Hotel Sydney

Customer review rating 5.0/5

Gemma L. Families - Confirmed reviews ALL

Dear Gemma, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you found your stay easy and relaxing and that our team's warm and accommodating service made such a positive impression. Providing genuine hospitality is what we strive for every day, so it's incredibly rewarding to know we helped make your stay enjoyable. We also appreciate your kind comments about our location, which is perfect for exploring everything Sydney has to offer. Thank you once again for your perfect score. We look forward to welcoming you back to The Clarence Hotel Sydney on your next visit. Warm regards, The Clarence Hotel Sydney

Customer review rating 3.5/5

Margaret F. Couples - Confirmed reviews ALL

Dear Margaret, Thank you for taking the time to share your feedback following your stay at The Clarence Hotel Sydney. We're pleased to hear that you enjoyed the overall look of your room. At the same time, we're sorry to learn that several aspects of your stay did not meet your expectations. We appreciate your comments regarding our entrance foyer and the comfort of the lounge seating. Guest feedback like yours is invaluable and will be shared with our management team as we continue to review opportunities to improve our guest experience. We're also sorry that the absence of an on-site café was disappointing. While we don't currently have a café within the hotel, our team is always happy to recommend the many excellent coffee shops and cafés located just a short walk away in the Sydney CBD. Thank you once again for your honest feedback and for being a valued ALL Gold member. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Kind regards, The Clarence Hotel Sydney Team

Customer review rating 5.0/5

Annette B. Couples - Confirmed reviews ALL

Dear Annette, Thank you for your wonderful review. We are absolutely delighted to hear that The Clarence Hotel Sydney has become your new favourite place to stay in Sydney. It is fantastic to know you enjoyed our well-appointed hotel and found our central location ideal for exploring everything the city has to offer. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon for another memorable stay. Kind regards, The Clarence Hotel Sydney Team

Other web-users rate our hotel

  • 368 reviews 9.4/10 Location
  • 544 reviews 7.3/10 Room
  • 417 reviews 8.9/10 Service
  • 5 reviews 9/10 WiFi
  • 194 reviews 8.5/10 Cleanliness
  • 163 reviews 8.5/10 Vibe
  • 47 reviews 3.4/10 Food
  • 30 reviews 6.6/10 Wellness Area

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