The Sebel Sydney Martin Place 4.5 stars

Customer review rating (ALL Rating) 4.0/5 1,036 reviews

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Description

Hotel extras

  • Central CBD location near well-known sights like Sydney Opera House

  • Kitchenettes, Nespresso coffee and Chromecast in all rooms

  • Easy access to partner parking spaces with discounts available

  • Varied breakfast options with local partner restaurants

  • In-room dining ordered by QR code from local partners

Our accommodation(s)

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Hotel location

The Sebel Sydney Martin Place

165 PHILLIP STREET
2000 SYDNEY
Australia

GPS:-33.86857604, 151.2108306884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,036 reviews

TripAdvisor Rating  3.0/5  8 reviews

Well located but not good reception

Customer review rating 2.5/5

Rose S. Couples - Confirmed reviews ALL

Good location, small room and very average reception. Not clear English speaking and lack of communication re breakfast and parking.

Would pick this hotel again

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

ChatGPT 4o mini Log in You said: Write a positive review for sebel hotel. Mention warmly greeted by the receptionist, lydia. Mention the strategic location of the hotel. There are two entrances permitting access to both the elizabeth and philips street. Talk about the room being well designed. Plentiful charging points. The water is hot. The bed and pillows are firm and make for a comfortable night rest. There is a nearby convenience store and japanese restaurant. Otherwise plenty of restaurants and malls within walking distance. ChatGPT said: ChatGPT I had a fantastic stay at Sebel Hotel! From the moment I arrived, I was warmly greeted by Lydia at the reception, setting the tone for the rest of my stay. The hotel's location is absolutely perfect, with two entrances that provide easy access to both Elizabeth and Philips Streets. This made it incredibly convenient to explore the surrounding area. The room itself was beautifully designed, with thoughtful touches that made it feel like a home away from home. There were plentiful charging points, which I really appreciated. The water was always hot, and the bed, along with the pillows, was firm yet comfortable, ensuring a restful night’s sleep. The hotel is also ideally located near a convenience store and a delightful Japanese restaurant. If you're in the mood for more options, there are plenty of restaurants and malls within walking distance, which makes it easy to grab a bite or do some shopping. Overall, I had an excellent experience and would definitely recommend Sebel Hotel to anyone visiting the area.

Location was great! Beds were very comfortable.

Customer review rating 3.5/5

Megan Families - Confirmed reviews ALL

Everything was good, accept your bathrooms need to be cleaned better. The floors and showers need a good scrubbing.

Dear Megan, We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Assistant Manager

Customer review rating 3.5/5

Enid M. Families - Confirmed reviews ALL

I needed the assisted room and booked quite early and asked that we have a stretcher in the room as we are a mother and daughter travelling together The bathroom was fine but we were told there was no second bed available , even after booking so early As an Accor member I was saddened that we had to share the bed!! At other Accor facilities the beds are two singles tied together that can be separated if required which is very suitable

Good Stay

Customer review rating 3.5/5

Peter R. Solo - Confirmed reviews ALL

Overall experience was good, the staff were friendly and went out of there way to help. The only issue I had was that i put out sign at 9.30am in morning & my room never got made up which was a little disappointing

Dear Peter R., We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will have a better service. Sincerely, Maria Assistant Manager

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Other web-users rate our hotel

  • 571 reviews 9.3/10 Location
  • 794 reviews 6.6/10 Room
  • 566 reviews 7.5/10 Service
  • 13 reviews 6.9/10 WiFi
  • 288 reviews 6/10 Cleanliness
  • 154 reviews 3/10 Food
  • 135 reviews 4.1/10 Amenities
  • 97 reviews 4.4/10 Breakfast

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