The Sebel Sydney Martin Place 4.5 stars

Customer review rating (ALL Rating) 3.7/5 391 reviews

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Description

Hotel extras

  • Prime CBD location. Close to NSW Parliament, law courts, chambers, Sydney Eye Hospital.

  • Walking distance to all main iconic Sydney attractions: Hyde Park, QVB, Circular Quay & more.

  • A short walk to Martin Place Station in the heart of Sydney is ideal for exploring Sydney.

  • We've partnered with our favorite local cafes Piccolo Me and Bastardo.

  • A separate street entry for accessibility is located at 80 Elizabeth Street.

Our accommodation(s)

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Hotel location

The Sebel Sydney Martin Place

165 PHILLIP STREET
2000 SYDNEY
Australia

GPS:-33.86857604, 151.2108306884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  391 reviews

TripAdvisor Rating  2.0/5  11 reviews

Nice location and service

Customer review rating 5.0/5

Sidney Friends - Confirmed reviews ALL

Nicely renovated rooms and a big thank you to; Salin, Matthew, Amy, Marion For their helpfulness and service

Dear Sidney, Thank you for taking the time to leave Sebel Sydney Martin Place an absolutely lovely review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Chloe General service agent Sebel Sydney Martin Place

well located near meeting venue

Customer review rating 4.5/5

Iulai L. Business - Confirmed reviews ALL

Welcoming and helpful service at checkin

Dear iulai , Thank you so much for taking the time to tell us about your experience at Sebel Sydney Martin Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we’re glad our hotel was convenient for you, and we hope your next visit will be as pleasant as the previous one. Kind regards. Chloe General service agent Sebel Sydney Martin Place

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great room

Dear Paul, Thank you so much for taking the time to tell us about your experience at Sebel Sydney Martin Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Kind regards Chloe General service agent Sebel Sydney Martin Place

Customer review rating 2.0/5

Deanna Couples - Confirmed reviews ALL

Rooms were old and not very nice. Firstly it has an unplesant smell. The air conditioning was not working properlty therefore did not sleep well. On the last night our room was changed but the air conditioning was not much better. Bathrooms had paint missing on wall, soap dispenser was not on the wall and three is mould in the grout in the showers. The positives was the bed was comfortable, a good location in Sydney and the staff were very lovely and friendly. I think if the rooms were renovated with new air conditioning it would make a big difference.

Dear Deanna, Thank you for taking the time to tell us about your experience at the Mercure Sydney Martin Place (Becoming Sebel). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We understand your feedback regarding the room and you will be pleased to know that we’ve been under refurbishment and have newly renovated all our rooms and hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Kind regards Chloe General service agent Sebel Sydney Martin Place

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

It was ok but no hot water first day and very disappointed by pre paid breakfast option

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Other web-users rate our hotel

  • 633 reviews 9.3/10 Location
  • 774 reviews 5.2/10 Room
  • 485 reviews 7.9/10 Service
  • 25 reviews 5.9/10 WiFi
  • 357 reviews 4.6/10 Cleanliness
  • 126 reviews 2.8/10 Amenities
  • 124 reviews 2.3/10 Vibe
  • 89 reviews 2.2/10 Food

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