The Sebel Sydney Martin Place 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,171 reviews

Best price
guarantee
The Sebel Sydney Martin Place - Image 1
The Sebel Sydney Martin Place - Image 2
The Sebel Sydney Martin Place - Image 3
The Sebel Sydney Martin Place - Image 4
165 PHILLIP STREET, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central CBD location near well-known sights like Sydney Opera House

  • Kitchenettes, Nespresso coffee and Chromecast in all rooms

  • Easy access to partner parking spaces with discounts available

  • Varied breakfast options with local partner restaurants

  • In-room dining ordered by QR code from local partners

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

The Sebel Sydney Martin Place

165 PHILLIP STREET
2000 SYDNEY
Australia

GPS:-33.86857604, 151.2108306884

Telephone
Fax +61 2 7258 1800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,171 reviews

TripAdvisor Rating  3.1/5  17 reviews

Customer review rating 5.0/5

Saghi E. Solo - Confirmed reviews ALL

Nice

Dear Saghi, Thank you so much for your lovely feedback and for taking the time to complete our survey. We’re delighted to see such fantastic scores across your stay—from check-in to check-out—and it’s wonderful to know you found everything nice and enjoyable. We truly appreciate your loyalty as an ALL classic member. It’s great to hear that your booking experience through the Accor ALL App was seamless and that our team made a positive impression during your visit. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back the next time you’re in Sydney. Warm regards, Shannon De Silva Assistant Manager The Sebel Sydney Martin Place

Customer review rating 5.0/5

Roberta B. Business - Confirmed reviews ALL

Staff amazing , from night shift to day & afternoon shift , very friendly and accommodating Thank you , will be staying again for sure

Dear Roberta Thank you very much for taking the time to share your experience with us. Really pleased to see everybody made you feel at home and it was a pleasure to welcome you myself Sunday night. Hope to see you again soon Conor Assistant Manager The Sebel

Customer review rating 5.0/5

Donna D. Solo - Confirmed reviews ALL

Very clean and well appointed

Dear Donna, Thank you so much for your wonderful feedback. We’re delighted to hear that our location suited your needs perfectly and that you found your room to be very clean and well appointed. It’s fantastic to know that every aspect of your stay—from check-in to check-out—met your expectations, and we truly appreciate your perfect scores across the board. Your recognition of our team and our sustainability initiatives means a lot to us. Thank you again for choosing The Sebel Sydney Martin Place. We hope to have the pleasure of welcoming you back on your next visit. Warm regards, Shannon De Silva Assistant Manager The Sebel Sydney Martin Place

Customer review rating 3.5/5

Claire S. Families - Confirmed reviews ALL

Great location - walkable to the Opera House and very close to Pitt St mall. Reasonably priced compared to other CBD hotels. Nice amenities in kitchen and good water pressure in shower. Friendly staff at reception. We were upgraded to a Deluxe King Room which was a nice room but still quite small. The bathroom felt tired and was not perfectly clean (there was a hair on the wall of the shower when we arrived). The room was quite hot, especially at night, and the aircon kept defaulting back to 26 degrees. Unfortunately I did not sleep well.

Dear Claire, Thank you for taking the time to share such a detailed review of your recent stay. We’re pleased to hear that you enjoyed our central location, amenities, and the warm service from our reception team. It’s also great to know your booking experience through the Accor ALL App was smooth and that you appreciated the upgrade to our Deluxe King Room. However, I’m truly sorry to learn that certain aspects of your stay fell short of expectations. Please accept my sincere apologies for the cleanliness oversight in your bathroom and for the discomfort caused by the air-conditioning. This is certainly not reflective of our usual standards, and your comments have been shared with our Housekeeping and Maintenance teams to ensure these issues are addressed promptly. We appreciate your constructive feedback, as it helps us improve for future stays. Thank you again for choosing The Sebel Sydney Martin Place, and we hope to have the opportunity to welcome you back for a more comfortable experience. Warm regards, Shannon De Silva Assistant Manager The Sebel Sydney Martin Place

Customer review rating 2.0/5

Lester M. Couples - Confirmed reviews ALL

As per my Google review; My main issue with my stay was not the room or location but your scam add-ons. See Google review below Scam. Add-ons for example access to a pool offsite, upon research it’s actually cheaper to not book the pool through the hotel. 1 star due to misleading money grabbing tactics. Spoke to receptionist surrounding this, the idea of paying extra to have access to a heavy branded tote bag and towel (which they also supply) carting up the road is not a perk or a reason to justify charging more than the usual casual admission fee. Reevaluate your current advertising surrounding access to external facilities and either make your prices cheaper than the regular rate or don’t advertise it at all. I don’t know anyone who takes pride is carrying heavy branded hotel merch around the streets of Sydney and that does not justify charging more. Your current marketing having access to a pool is a joke, you are paying more than the casual entry fee to a COMMUNITY POOL that you need to walk 7 minutes to, and provided heavily branded items (that you need to return) and a water bottle. If that is a ‘perk’ I would like you to reconsider the term perk and look at what other hotels are doing to encourage their paying guests to use their services. Disappointing and needs to be looked at, if I knew this was the case we would’ve booked elsewhere that isn’t a upselling money grabbing hotel.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 607 reviews 9.4/10 Location
  • 845 reviews 7.2/10 Room
  • 612 reviews 7.6/10 Service
  • 18 reviews 6.7/10 WiFi
  • 299 reviews 6.4/10 Cleanliness
  • 170 reviews 4.8/10 Amenities
  • 166 reviews 3.8/10 Food
  • 122 reviews 4.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.