The Sebel Sydney Martin Place 4.5 stars

Customer review rating (ALL Rating) 4.0/5 952 reviews

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Description

Hotel extras

  • Central CBD location near well-known sights like Sydney Opera House

  • Kitchenettes, Nespresso coffee and Chromecast in all rooms

  • Easy access to partner parking spaces with discounts available

  • Varied breakfast options with local partner restaurants

  • In-room dining ordered by QR code from local partners

Our accommodation(s)

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Hotel location

The Sebel Sydney Martin Place

165 PHILLIP STREET
2000 SYDNEY
Australia

GPS:-33.86857604, 151.2108306884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  952 reviews

TripAdvisor Rating  3.0/5  8 reviews

Perfect location, beautiful appointed, quiet, great service.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

A very seamless experience.

Dear Taryn, We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. Thank you again for sharing your experience, and we hope to welcome you back soon and that your next visit will be as pleasant as the previous one. Sincerely, Andres Duty Manager

Well located - poor room temperature and Gym experience

Customer review rating 2.0/5

Alastair G. Business - Confirmed reviews ALL

The room was fine - service friendly Problems - i like a cooler room, the air con at full still left the room at 21C which i find uncomfortable ( i prefer 18C, especially in a humid city like Sydney). The Gym - was great on the first day, but all passes were used on the second day and i was unable to access. Additionally, though i was informed that reception was 24h i went several time and it was unattended, i had to wait for up to 10 mins and then go knocking on doors to find someone. Overall specifically regarding the gym and availabilty of staff, i would not stay here again.

Dear Alastair, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Martin Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Duty Manager

Good location, business hotel

Customer review rating 4.0/5

Ian Couples - Confirmed reviews ALL

Our room was comfortable, and the hotel is located in a good location. Problems we had with the room were: noisy at night (outside traffic noise), TV not working well - dark top third of TV due to a failed section of backlight, no restaurant facilities.

Dear Ian, We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Duty Manager

Good location clean rooms

Customer review rating 4.0/5

Yvette M. Business - Confirmed reviews ALL

very pleasant stay

Dear Yvette. We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. Thank you again for sharing your experience, and we hope to welcome you back soon and that your next visit will be as pleasant as the previous one. Sincerely, Andres Duty Manager

Great Location

Customer review rating 4.5/5

Scotty Business - Confirmed reviews ALL

Neat and tidy in an excellent ocation.

Dear S., We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. Thank you again for sharing your experience, and we hope to welcome you back soon and that your next visit will be as pleasant as the previous one. Sincerely, Andres Duty Manager

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Other web-users rate our hotel

  • 554 reviews 9.2/10 Location
  • 756 reviews 6.6/10 Room
  • 546 reviews 7.7/10 Service
  • 13 reviews 7.7/10 WiFi
  • 279 reviews 5.9/10 Cleanliness
  • 146 reviews 3.2/10 Food
  • 121 reviews 4.3/10 Amenities
  • 92 reviews 4.7/10 Breakfast

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