The Sebel Sydney Martin Place 4.5 stars

Customer review rating (ALL Rating) 4.0/5 1,000 reviews

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Description

Hotel extras

  • Central CBD location near well-known sights like Sydney Opera House

  • Kitchenettes, Nespresso coffee and Chromecast in all rooms

  • Easy access to partner parking spaces with discounts available

  • Varied breakfast options with local partner restaurants

  • In-room dining ordered by QR code from local partners

Our accommodation(s)

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Hotel location

The Sebel Sydney Martin Place

165 PHILLIP STREET
2000 SYDNEY
Australia

GPS:-33.86857604, 151.2108306884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,000 reviews

TripAdvisor Rating  3.0/5  8 reviews

Customer review rating 1.0/5

Lesley L. Families - Confirmed reviews ALL

It was terrible

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The stay was comfortable.

Dear Shaun H., We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. It was a pleasure to read your feedback regarding your recent stay with us. I am glad to hear that overall you enjoyed your stay. Thank you for mentioning that the stay was comfortable and the room was cleaned properly. I am sorry to hear that the team did not provide adequate instructions regarding a number of facilities at the hotel. Please rest assured that this has been shared with the team as we aim to improve out service going forward.   Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristian

Average

Customer review rating 3.0/5

Gordon Couples - Confirmed reviews ALL

Staff good. Pillows too big (useless for sleeping on). No spare toilet paper. Breakfast voucher at Piccolo Me not to Sebels standards.

Dear Gordon F., Thank you for taking the time to tell us about your experience at the The Sebel Sydney Martin Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am glad to hear that you had a good experience with our team. I am sure that this will help to motivate them to continue offering good service. It is disappointing to hear that you found the pillows too big and that there was no toilet paper. I have shared this with our housekeeping team to look at improvement going forward. Thank you for sharing your experience with our breakfast partner. We appreciate hearing how our guests find out restaurant partners and will be sure to take this onboard when considering changes to our breakfast offerings in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristian

very close to cbd and able to walk nearly everywhere l wished to go. a very good stay

Customer review rating 4.5/5

Terry Solo - Confirmed reviews ALL

the room was quite good and clean. the kitchenette was good, but the bench space could have been more and a toaster would have been nice. soap would have been better than the dispensers. other than that it was all good.

Dear Terry We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. We'll take your feedback in consideration. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Andres Duty Manager

Good Stay

Customer review rating 5.0/5

Ethan Business - Confirmed reviews ALL

Clean room, good housekeeping.

Dear Ethan, We appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andres Duty Manager

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Other web-users rate our hotel

  • 553 reviews 9.3/10 Location
  • 764 reviews 6.7/10 Room
  • 549 reviews 7.7/10 Service
  • 14 reviews 6.1/10 WiFi
  • 276 reviews 6.1/10 Cleanliness
  • 151 reviews 3.3/10 Food
  • 125 reviews 4.3/10 Amenities
  • 96 reviews 4.4/10 Breakfast

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