Mercure Sydney Macquarie Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,244 reviews

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Mercure Sydney Macquarie Park - Image 1
Mercure Sydney Macquarie Park - Image 2
Mercure Sydney Macquarie Park - Image 3
Mercure Sydney Macquarie Park - Image 4
81 Talavera Road, 2113 NORTH RYDE, Australia

Description

Hotel extras

  • 20-minute drive to Sydney CBD, easy access to business parks and Macquarie Shopping centre

  • Newly refurbished rooms and public areas

  • On-site outdoor parking area

  • Accessible rooms located on ground floor

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior King Room

Photo out of - Superior King Room

25 sqm Standard King Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

25 sqm Standard Twin Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

25 sqm Standard Triple Room, featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a convenient wardrobe, safe, smart TV with Chromecast, high-speed Wi-Fi, and centralized AC.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Wheelchair-accessible 32 sqm Deluxe room with a King Bed featuring a private kitchenette with tea/coffee facilities, an en-suite bathroom with a hairdryer and complimentary toiletries, a wardrobe, safe, smart TV with Chromecast, high-speed Wi-FI and AC.

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mercure Sydney Macquarie Park

81 Talavera Road
2113 NORTH RYDE
Australia

GPS:-33.77228848745499, 151.11692852199027

Telephone
Fax +61000000
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 120 rooms
  • 6 rooms for people with reduced mobility
  • 4 connecting rooms
  • 120 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Private
  • 150 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 5 m / 16.4 ft

  • Parking pricing: 10.04 € 16 AUD Per day

Services & equipment

  • Intercom

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

DISTRIKT PRESS CAFE

Photo out of - DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Cooking style
Cafe
Classifications & labels
2024
Capacity
60
Accessibility
Accessible service
81 Talavera Road, 2113 North Ryde, Australia
Telephone +61 2 7255 1900
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,244 reviews

Customer review rating 5.0/5

Malcolm G. Couples - Confirmed reviews ALL

Dear Malcolm G., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location, cleanliness, and service met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Deborah S. Solo - Confirmed reviews ALL

Dear Deborah S., Thank you for your kind words regarding our location. We are pleased to hear that our proximity to medical facilities and the Macquarie Centre was beneficial for your stay. We appreciate your feedback and hope to welcome you back soon. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Lisa A. Families - Confirmed reviews ALL

Dear Lisa A., Thank you for your positive feedback regarding our location. We are pleased to hear that our hotel met your needs for privacy and convenience. It is always our aim to provide a welcoming environment for our guests. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Clare C. Families - Confirmed reviews ALL

Dear Clare C., Thank you for your feedback regarding the car park access. We appreciate your understanding and will take note of your experience to enhance our services. We are glad to hear you enjoyed your stay overall. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 2.0/5

Michael A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for your review, and congratulations on your first stay as a gold member! I am glad that you enjoyed your welcome amenity and the service delivered by our team. Thank you for noting your preference for higher floors, we have now updated this on your internal profile for Mercure Sydney Macquarie Park. We look forward to welcoming you back to Mercure Sydney Macquarie Park in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Dear Geraldine P., Thank you for your feedback regarding your recent stay. We are pleased to hear that our location suited your needs. We apologize for any confusion you experienced with the room's power points and appreciate your understanding regarding the late check-in process. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Andrea S. Couples - Confirmed reviews ALL

As i live in a mecure resort, at Kooindah Waters, it was friendly, ALL staff were fantasitc

Dear Andrea S., Thank you for your positive feedback. We are delighted to hear that you found our staff friendly and that our location met your needs. Your kind words about your experience are greatly appreciated. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 3.5/5

Eleanor A. Business - Confirmed reviews ALL

Very convenient for Macquarie Uni Hospital where I was working the next day. Staff were lovely and helpful, room was adequate although air con was a bit temperamental, room service dinner was not good. I would rather pay a bit more and get decent food. Welcome gift was much appreciated.

Customer review rating 5.0/5

Ron P. Families - Confirmed reviews ALL

Down for an airport pickup and some shopping. The Mercure Macquarie Park is well located for this, comfortable and clean.

Dear Ron P., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort and cleanliness of our hotel. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Andrew C. Business - Confirmed reviews ALL

Nice rooms and improved food available makes it easier when staying in house after surgery

Dear Andrew C., Thank you for your positive feedback regarding the rooms and food options. We are pleased to hear that your stay was made more comfortable during your recovery. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Malcolm G. Couples - Confirmed reviews ALL

Exactly what wanted

Dear Malcolm G., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location, cleanliness, and service met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Deborah S. Solo - Confirmed reviews ALL

Great location for any medical appointments and d close to Macquarie Centre.

Dear Deborah S., Thank you for your kind words regarding our location. We are pleased to hear that our proximity to medical facilities and the Macquarie Centre was beneficial for your stay. We appreciate your feedback and hope to welcome you back soon. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Lisa A. Families - Confirmed reviews ALL

Excellent for where we needed to be

Dear Lisa A., Thank you for your positive feedback regarding our location. We are pleased to hear that our hotel met your needs for privacy and convenience. It is always our aim to provide a welcoming environment for our guests. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Clare C. Families - Confirmed reviews ALL

The only thing that let you down was access to the car park - the boom gate only automatically opened the final exit on our departure. All other times I had to get out of my car to press a button

Dear Clare C., Thank you for your feedback regarding the car park access. We appreciate your understanding and will take note of your experience to enhance our services. We are glad to hear you enjoyed your stay overall. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 2.0/5

Michael A. Business - Confirmed reviews ALL

In like Mercure Macquarie Park.. a simple hotel in a convenient spot for the University. This was my first visit as an Accor Gold member... The bottle of wine in my room was most welcome.. it may be my preferences are not on the system... My room allocation was poor... Ground floor is not nice.. and I was close to the kitchen.. so, quite noisy. Staff, as always were super nice and helpful.zz

Dear Mr. A., Thank you for your review, and congratulations on your first stay as a gold member! I am glad that you enjoyed your welcome amenity and the service delivered by our team. Thank you for noting your preference for higher floors, we have now updated this on your internal profile for Mercure Sydney Macquarie Park. We look forward to welcoming you back to Mercure Sydney Macquarie Park in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 4.5/5

Jayke G. Couples - Confirmed reviews ALL

Great location just down the road from the Macquarie hospital. Very friendly staff couldn't help us enough. Unfortunately the breakfast let the experience down. Very basic not much of a variety.

Dear Jayke G., Thank you for your positive feedback regarding our location and staff. We appreciate your comments about the breakfast options, and we will take your insights into consideration for future improvements. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 0.5/5

Douglas R. Couples - Confirmed reviews ALL

We are now home and still scratching 2 days after staying in Room 328 - the worst case of bed bugs since Peru over 10 years ago (and I stay in hotels 60-80 nights every year). The lights above the bed did not work. Tiles in the bathroom were missing. The shower screen door did not close. The freezer in the fridge was iced up. The cleaner did not put cups away, or replace used tea bags. I have stayed at this hotel many times before, and note how it is deteriorating. While cheaper than other hotels in the area, this will be my last stay unless it is renovated. While the cafe food is ok, the menu today is much less than what it used to be. There is plenty of parking and the location of the hotel is convenient (on the Macquarie Uni and Macquarie Uni Hospital site, a 10 minute walk to Macquarie Shopping Centre / Metro Station and Bus Interchange, and near many Macquarie Park businesses). The foyer / entrance are is also pleasant. But with only one slow lift, if it was out of operation it would take me three trips up and down the stairs with my luggage (I have about 5 heavy work related bags). I have previously reported the freezer ice issue, and have twice had one light not working. While the rooms are not dirty, cleaning and maintenance has always been an issue. I also almost double paid for the parking and room as their system did not reconcile the automatic payment for the room, or the payment for parking on arrival. Unfortunately I did double pay on a previous trip - on that occasion the then manager said he could not do a refund, and I had to go through Accor Management, which took about 2 weeks. I have also seen a progression of different managers (a shame because the front office / cafe staff are friendly and are trying to do the right thing). So it seems the Salter Brothers (the owner) is just not prepared to spend any money on the property - perhaps it is just the small forgotten hotel in their empire.

Dear Mr. R., Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologise for the discomfort you experienced due to the issues you mentioned, particularly concerning the room conditions and maintenance. Your comments about the bed bugs, bathroom fixtures, and the state of the amenities are concerning, and I assure you that cleanliness and comfort are priorities for us. I can assure you that following your review we have completed a thorough investigation of your room and have found no evidence of bed bug activity. I am sorry that these concerns were not raised during your stay to allow us to address your discomfort. I appreciate your observations about the café menu, we always aim to provide a seamless experience, and I will ensure your feedback is noted for further review. It is disheartening to hear that your past visits have not met your expectations, especially given your history with our hotel. We value your loyalty and hope to regain your trust in the future. Kind Regards, Evie Hipsley-Davidson General Manager Mercure Sydney Macquarie Park

Customer review rating 4.5/5

G. M. G. Business - Confirmed reviews ALL

My stay was comfortable.

Dear G. M., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and enjoyed a comfortable stay. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Stephen M. Couples - Confirmed reviews ALL

Very professional and helpful staff as alway

Dear Stephen M., Thank you for your kind words regarding our professional and helpful staff. We are delighted to know that you enjoyed your getaway with us and appreciate your positive feedback. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.0/5

Craig H. Business - Confirmed reviews ALL

Staff were very helpful. Loved the breakfast.

Dear Craig H., Thank you for your kind feedback. We are delighted to hear that you found our location convenient and that our staff provided you with helpful service. It is also wonderful to know that you enjoyed our breakfast offerings. We look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Lucas D. Couples - Confirmed reviews ALL

I was very happy with the hotel in every aspect

Dear Lucas D., Thank you for your kind feedback regarding your stay with us. We are delighted to hear that you found our staff accommodating and that your overall experience met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Sarah M. Families - Confirmed reviews ALL

Well located to where we needed to be. Facilities were clean and comfortable. We received the guest of the day which was a nice touch to the trip.

Dear Sarah M., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and our facilities comfortable and clean. It is wonderful to know that you enjoyed the guest of the day experience. We look forward to welcoming you back. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Marion C. Business - Confirmed reviews ALL

A great location near the Macquarie University Hospital. It helped make a stressful time easier. The staff were all very pleasant & helpful with any requests

Dear Marion C., Thank you for your kind words regarding your recent stay at Mercure Sydney Macquarie Park. We are pleased to hear that our location and the helpfulness of our staff contributed positively during your time with us. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 4.5/5

Leslie H. Couples - Confirmed reviews ALL

Had to stay at hospital for operation from 300kms away.

Dear Leslie H., Thank you for sharing your experience. We are pleased to hear that our location was convenient for your needs during your hospital visit. We hope to welcome you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Customer review rating 5.0/5

Debra T. Business - Confirmed reviews ALL

Very happy. Lovely staff. Immaculate premises.

Dear Debra T., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our premises comfortable, clean, and our staff friendly. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Sydney Macquarie Park Front Office

Other web-users rate our hotel

  • 576 reviews 9.4/10 Location
  • 745 reviews 7/10 Room
  • 784 reviews 9/10 Service
  • 14 reviews 6.9/10 WiFi
  • 365 reviews 6.4/10 Cleanliness
  • 196 reviews 8.3/10 Breakfast
  • 16 reviews 9.1/10 Bar
  • 6 reviews 0/10 Wellness Area

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