Sofitel Dubai Jumeirah Beach 5 stars

Customer review rating (ALL Rating) 4.6/5 3,782 reviews

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Jumeirah Beach Residence, The Walk, Dubai, 473828 DUBAI, United Arab Emirates

Description

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Our accommodation(s)

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Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence, The Walk, Dubai
473828 DUBAI
United Arab Emirates

GPS:25.075315, 55.131415

Telephone
Fax +971 4 432 8450

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,782 reviews

TripAdvisor Rating  4.7/5  13,818 reviews

Sofitel Dubai - Rashid

TripAdvisor rating 5.0/5

22damianc Couples - TripAdvisor review

Lovely hotel, very clean Rashid provided a great service and the rooms were spotless . We definitely come back in the future.. great location close to the beach and all amenities.

A disastrous stay – constant problems, zero accountability

TripAdvisor rating 1.0/5

Reza R TripAdvisor review

My stay at Sofitel Dubai Jumeirah Beach has been nothing short of a disaster and completely unworthy of a luxury brand. Despite fully prepaying a suite more than a month in advance, I was given a lower-floor suite with no explanation. Upon arrival on 29 December, I was forced to pay AED 500 for minibar deposit, while USD cash was refused unless exchanged at an unfair hotel rate. Shortly after, a staff member rudely locked the minibar, an unacceptable and humiliating act in any hotel. The room problems were endless: • Broken coffee machine on arrival, wasting over an hour • A so-called “suite” lacking basic suite-level amenities • Poor bathroom and vanity facilities, no full-length mirror • Even today, after returning to my room, there was no drinking water and no glass provided unless I personally called and requested them This was not my first issue here. During a previous stay, management asked me not to file a complaint, promising future compensation—which was never honored. Even now, despite sending a formal complaint email, no one has responded. Instead of enjoying a premium New Year stay, I am constantly forced to chase basic necessities. This hotel feels more like a battle than a place of hospitality. I strongly do not recommend this property to anyone expecting professionalism, respect, or true luxury.

Excellent stay at a great location.

TripAdvisor rating 5.0/5

Navigator44608321276 TripAdvisor review

During my stay at Sofitel JBR, one person from front desk truly stood out — Amr Slim. He brings such positive energy and genuine hospitality that you instantly feel taken care of. Whether it’s a small request or something big, Amr always goes above and beyond with a smile. He doesn’t just serve guests; he creates moments that make your stay memorable. People like him are what make a hotel experience special.

Dear navigator44608321276, Thank you sincerely for taking the time to share such a thoughtful and heartfelt review of your stay with us at Sofitel Jumeirah Beach. We are truly delighted to know that you enjoyed an excellent stay and appreciated our prime location. Your wonderful words about Amr Slim are deeply appreciated and genuinely moving. It is incredibly rewarding to know that his positive energy, genuine care, and dedication made such a meaningful impact on your experience. Amr truly embodies the spirit of heartfelt hospitality we strive to deliver, and your recognition reinforces the passion he brings to his role every day. Rest assured, your compliments will be shared with him and the entire Front Desk team with great pride. Thank you once again for your kind recommendation. We look forward to welcoming you back very soon and creating even more memorable moments for you. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager

JBR vibrant Hotel location

TripAdvisor rating 5.0/5

R T TripAdvisor review

Beautiful hotel and location is worth the Money. Helpful staff, clean , tidy rooms. . We were group of 9 and had booked sea view rooms. View from the balcony was so pleasant. Look out for 8 PM drone show!

Dear rtL3817JR, Thank you very much for sharing your wonderful feedback following your stay with us. We are truly pleased to know that you found our hotel beautiful and felt that the location offered great value for money. It is gratifying to read that you and your group enjoyed the sea view rooms, the pleasant balcony views, and the cleanliness and comfort of the accommodations. JBR is indeed a vibrant destination, and we are delighted that the 8 PM drone show added an extra special touch to your experience. Your kind words about our helpful team are sincerely appreciated and serve as great encouragement for all of us. We look forward to welcoming you and your group back again for another memorable stay in the heart of JBR. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager

Good experience

TripAdvisor rating 5.0/5

Ankikumar009 TripAdvisor review

Recently I visited this hotel , the location of the is very good view is so stunning and I had dinner at restaurant food was fabulous and rooms are very clean and the staff are very friendly especially LIN from room cleaning helped me alot ,good hospitality.

Dear Ankikumar009, Thank you for taking the time to share your valuable feedback following your recent visit. We are delighted to know that you had a pleasant experience and that you enjoyed our prime location, stunning views, delicious dining experience, and the cleanliness of our rooms. Your kind words about our team are truly appreciated. We are especially grateful for your special mention of Lin from our room cleaning team. It is wonderful to know that her dedication and helpfulness contributed positively to your stay. Your recognition is a great motivation for our team and reflects the warm hospitality we strive to deliver to every guest. We sincerely thank you for choosing our hotel and look forward to welcoming you back again for another memorable experience. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager

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Other web-users rate our hotel

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  • 1,341 reviews 9.2/10 Breakfast
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.