Sofitel Dubai Jumeirah Beach

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Sofitel Dubai Jumeirah Beach 5 stars

Customer review rating (ALL Rating) 4.7/5 435 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence, The Walk, Dubai
473 828 DUBAI
United Arab Emirates

Telephone +971 4 448 4848

Fax +971 4 432 8450

Contact email

  • Jumeirah Beach Residence 2:  Jumeirah Beach Residence 2

  • By plane

    AL MAKTHOUM At 15km / 9 miles

  • By plane

    DUBAI INTERNATIONAL At 33km / 20 miles

  • By train

    DMCC Metro Station At 1km / null miles

GPS:25.075315, 55.131415

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Within the 31-storey building the hotel has 444 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 2 Opera Suites. Each room has a private balcony with views across the Arabian Gulf.

Our guest reviews

Our guest reviews for
Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  435 reviews

TripAdvisor Rating  4.5/5  9,976 reviews

Certificate of excellence 2022

Excellent location

Customer review rating 4.5/5

Mohammad A. Solo - Confirmed reviews ALL

Great experience all time when chosen Sofitel JBR as my residence during my visits to Dubai. Professional staff provide help and assistance 24 hours.

Good stay

Customer review rating 4.0/5

Abdulrhman Friends - Confirmed reviews ALL

Perfect room service and reception especially (Marcos ) , but there is a big problem which is the night club since it was very good hotel but now it became bad for this reason

Dear Mr. A., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. I will pas on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there would be any further comments that could help us make your next experience a memorable one, please kindly share this directly with me so we can take the appropriate measures and keep improving our services. We hope to welcome you back to our hotel in the near future! Kind regards, Madonna Lewiz A. Guest Experience Manager

Great Stay

Customer review rating 5.0/5

Hisham N. Business - Confirmed reviews ALL

Welcoming & friendly staff Easy & fast check in Super clean room & faciltiy Super Wifi Service Buffet varieties are limited Clean and quite meeting rooms decent pool Super Super View from sea view room in the 25th Perfect location Easy & fast check out

Dear Mr. N., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Very good stay

Customer review rating 5.0/5

Rob V. I. Families - Confirmed reviews ALL

Very good service lobby, pool, lounge, good cleaning of the room

Dear Mr. Van I., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Wonderful experience

Customer review rating 5.0/5

Taha A. Couples - Confirmed reviews ALL

It was an extraordinary hospitality services from your side.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

very accomidating to all requests

Customer review rating 5.0/5

Hameed Business - Confirmed reviews ALL

Massive improvements since last stay in March. Internet is much better and more stable, staff are more friendly and will accommodate any request. All staff went above and beyond.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Great location and fantastic service

Customer review rating 5.0/5

Pegah Couples - Confirmed reviews ALL

Best location on JBR, great breakfast and hotel facilities and fantastic service

Dear Ms. D., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Prefect location & Good Service

Customer review rating 5.0/5

Pooja S. Families - Confirmed reviews ALL

I am very impressed with the quick service & instant responses to my queries. We had a lovely stay. The location is so amazing. Can’t wait to be back.

Dear Ms.S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Amazing

TripAdvisor rating 5.0/5

محمد ا TripAdvisor review

One of the best stays in my life is not a facility cabin but the staff from the baggage handler to the general manager thank them from the heart And for the unforgettable service they provided ❤️❤️❤️❤️

Dear Valued Guest, We would like to thank you for taking the time to share your valuable feedback. We are glad to hear that you enjoyed your stay with us and you were well looked after by our staff offering the best service quality. Your feedback will be shared with the team as it will definitely serve as an encouragement to move further in the right direction. We look forward to welcoming you back soon again. Sincerely, Madonna Lewiz A. Guest Experience Manager

SUPER LOCATION, POLITE STAFF

Customer review rating 5.0/5

Deepak M. Business - Confirmed reviews ALL

The hotel was very well situated, the ambiance and the cleanliness was par excellence. The Breakfast was lavish and well spread. The multilingual staff was always a plus. No confusions or miss interpretations. The Room was spacious and well lighted. The Bathrooms are well thought designs and operational. Special thanks to Ms Madonna for her pro-active approach .

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Good stay

Customer review rating 5.0/5

Rakan Solo - Confirmed reviews ALL

Everything was great The hotel is one of the best in dubai I was happy during my stay and sure im coming back And i wanna thank the staff of the hotel specially maddona she was very helpful and eager to help and make sure everything goes well

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Perfect

Customer review rating 4.5/5

Lior G. Business - Confirmed reviews ALL

Good stay, well located, beautiful hotel, nice people

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

very good location, wonderful service , close to the beach

Customer review rating 5.0/5

L. S. Friends - Confirmed reviews ALL

will back again soon

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Excellent Hotel

Customer review rating 5.0/5

Ahmad A. Families - Confirmed reviews ALL

The location is great. The staff are excellent.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Manager

Good Stay

Customer review rating 4.5/5

Ian C. W. K. Couples - Confirmed reviews ALL

Well located, great amenities and friendly attentive staff, room was comfortable and view was stunning.

Dear Mr. K., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. I will pass on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there would be any further comments that could help us make your next experience a memorable one, please kindly share this directly with me so we can take the appropriate measures and keep improving our services. We hope to welcome you back to our hotel in the near future! Kind regards, Madonna Lewiz A. Guest Experience Team

Great location for a getaway in Dubai

Customer review rating 5.0/5

Praveen R. Business - Confirmed reviews ALL

Apsolutely amazing property with outstanding service . Guest relations is impeccable and especially Madonna Lewis , marium in guest service is top class . Amit in club lounge is a great host as well as gambhir who's goes out of the way to make sure guests are happy . My stay was fantastic and every requirement of mine was addressed without any hesitation. Keep up the great job guys at the reception and the lounge .

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Team

Amazing

TripAdvisor rating 5.0/5

SN1504 Families - TripAdvisor review

Wonderful stay in your exceptional establishment, the geographical location is perfect, absolutely all the hotel staff are remarkably professional, kind and available... we will definitely be back with great pleasure. Kind regards

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your feedback on Trip Advisor. We are glad to hear that you enjoyed your stay with us and you were well looked after by our staff offering the best service quality. Your feedback will be shared with the team as it will definitely serve as an encouragement to move further in the right direction. We look forward to welcoming you back soon again. Sincerely, Madonna Lewiz A. Guest Experience Manager

Amazing

Customer review rating 5.0/5

Diana A. Friends - Confirmed reviews ALL

I really enjoyed my stay, loved the room, the pool, and the breakfast. Everything was perfect. The staff is also great and is always more than willing to help. Specially Marina and Madonna in the reception. They were very helpful and lovely.

Dear Ms. Elqassim, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madonna Lewiz A. Guest Experience Team

Amazing Stay at Sofitel Jumeirah

Customer review rating 5.0/5

Mafalda M. Families - Confirmed reviews ALL

It was an amazing experience since we arrived - from the moment the door of the hotel was open we only had excellent guest experience with politeness, care, good food, great facilities. We were given an upgrade that was hartly welcome also. For sure an hotel to recommend and to go back.

Excellent séjour - Home is where the Sofitel JBR is !

Customer review rating 5.0/5

Alex B. Couples - Confirmed reviews ALL

As the title says, we felt like home on my second time (first time for bf) at the Sofitel JBR. We were welcomed like kings. Kevin and Asmaa from the Front Desk at the arrivel were super nice. Check-in was fast without hassle. The Guest Relations Manager, Mrs. Madonna Lewitz made our stay a memorable one. She and her team are definitively a real huge asset for the hotel. Being a Diamond ALL member, all the Sofitel Ambassadors took super care of us. From the check-in to the check-out, our experience was amazing. The staff taking care of our room was nice (we even found some figures (a crab and a swan) on our bed when coming back to the room at the end of the day. Small details make a huge difference. Special thanks to Robel and the lady helping him with the room. Also, Saddicha from the AOC restaurant who took care of us during lunch (you must try the international buffet either for breakfast, lunch or diner, you won't be dissapointed as the variety and the quality of the food is really good - what we tried was super tasty like home made). The room was very nice, very bright with nice blue - greek style - tones. Very relaxing. We had coffee and tea available plus a well filled minibar. Nice view to The Beach JBR. The beach by the way is just a couple of meters from the hotel. We really recommend the hotel in particular if you want to relax and enjoy the beach. Hotel is close to the Marina, Dubai Marina Mall, the tram and Metro. Very convenient. The hotel recently went to a huge refurbishement and looks "Très chic". Check-out was also super fast (thanks to Ali and Zarina). We will definitively come back to stay at the Sofitel JBR for sure. A "must" if you stay at JBR

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