Sofitel Dubai Jumeirah Beach Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 15,653 reviews

ALLSAFE approved hotel

Sofitel Dubai Jumeirah Beach
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+ 21 Services

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence
The Walk, Dubai
473 828 dubai
united arab emirates

Fax: (+971)4/4328450

Check-in from 15h00

Check out up to 12h00

  • Jumeirah Beach Residence 2:  Jumeirah Beach Residence 2

  • By plane

    AL MAKTHOUM At 15km / 9.32 miles

  • By plane

    DUBAI INTERNATIONAL At 33km / 20.51 miles

GPS:25.075315, 55.131415

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Within the 31-storey building the hotel has 444 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 2 Opera Suites. Each room has a private balcony with views across the Arabian Gulf.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 493

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

15,653 reviews

TripAdvisor Rating 4.5/5

9,542 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Fantastic stay

TripAdvisor rating 5.0/5

omellouki 11/01/2022 TripAdvisor review

Special thanks to Fatiha front office manager for accommodating us and really looking after our stay,she was very thoughtful and professional. Location was perfect for the family child friendly would come back again.

Dear Omellouki, Thank you for taking the time to share your recent experience with us on TripAdvisor. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our front office manager Ms. Fatiha and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Marina Gad Guest Experience Team

Perfect place and stay in this hotel

Customer review rating 5.0/5

Nabil Business - 18/12/2021 Confirmed reviews ALL

Great hôtel and great staff. Confortable room with all the necessary equipments. Wonderful private breakfast at the P1 level

Very good stay

Customer review rating 4.5/5

Vladut Families - 16/12/2021 Confirmed reviews ALL

We enjoyed everything there, even if at night time it gets a bit crowded , we enjoyed the view and the buzz of the walk. Special thanks to Kouchi (not sure I wrote it correct) at breakfast, who was more than great to us and our daughter. Thank you again.

Good Location

Customer review rating 4.5/5

Muhammed S. Business - 10/12/2021 Confirmed reviews ALL

The hotel is in very good location, everything near by. The staff is realy helpful and courteous at all time. Enjoyed our short stay. Thank you the team.

Holiday in Dubai

TripAdvisor rating 5.0/5

Lontoo 07/12/2021 TripAdvisor review

Hotel had excellent location near beach and all services. The surrounding area were excellent for outdoor training ; jogging, water activities, etc. It was easy to access all Dubai attractions. Rooms were clean and spacious and services were excellent.

Dear Lontoo, Thank you for taking the time to share your recent experience with us on TripAdvisor. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Sincerely, Marina Gad Guest Experience Team

Perfect Service

TripAdvisor rating 5.0/5

marcusshs Business - 07/12/2021 TripAdvisor review

We had a very nice stay at the Sofitel Dubai Jumeirah Beach! Perfect Service , Great F&B Thank you! Surely we will come back! The Breakfast was one of our Highliights! See you in February 2022 Thanks again

Dear marcusshs, Thank you for taking the time to share your review on Trip Advisor following your recent stay at Sofitel Jumeirah Beach Dubai . We were extremely happy to read that you found our products, facilities and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do. Thank you once again for your feedback and we look forward to welcoming you back soon. Sincerely, Marina Gad Guest Experience Team

Good Stay

Customer review rating 4.5/5

Jeremy Business - 06/12/2021 Confirmed reviews ALL

Special thanks to the Front Desk assistance from Ahmed on the check in & Paul on the check out

Fab Sofitel Stay

TripAdvisor rating 5.0/5

Jessica T 06/12/2021 TripAdvisor review

Sofitel Jumeirah Beach is the perfect location for a stay in Dubai, The Walk and beach are just over the road with lots of good shops and restaurants, as well as an easy walk over to The Ain Dubai big wheel. Our room (Luxury Double) had amazing views of Ain and the beachfront. Easy to get a taxi all over Dubai from the hotel, and the rooms and amenities are great. What really makes this hotel a step above the rest is the staff. Everyone is so friendly and helpful and go above and beyond to assist you. Our room was really well kept by Rabt and Ashik who couldn't do enough to make sure the room was exactly how we wanted it! We also had access to Club Millesime due to being Platinum members, and the staff in the club were amazing. Amit and Gambhir were fantastic, so friendly and efficient, always making sure you had exactly what you wanted and providing incredible service. A big thanks to them both! We'd definitely come back to the Sofitel Jumeirah Beach on our next stay.

Dear Jessica T, Thank you for choosing Sofitel Dubai Jumeirah Beach and for giving us perfect rating on TripAdvisor! It is always a pleasure to receive positive feedback especially regarding our staff assistance, the Club Millesime and the location. We are convinced that this feedback will have a positive effect and stimulates them to offer an even better service. We hope to welcome you again in the future and that your next visit will be good or better as you previous one. Kind regards, Marina Gad Guest Experience Team

good

Customer review rating 4.5/5

Naser Families - 05/12/2021 Confirmed reviews ALL

I hop stay with you

Fantastic support and experience

Customer review rating 5.0/5

Anonymous Families - 02/12/2021 Confirmed reviews ALL

Very good experience

fair stay

Customer review rating 4.0/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

was all good - we had a couple of problems but maintenance fixed them up. The housekeeping staff Helah was very generous and nice

All is good

Customer review rating 4.0/5

Владислав Б. Families - 27/11/2021 Confirmed reviews ALL

Accommodated here by forth time, this is self-explained why.

Centrally located with professional staff

TripAdvisor rating 4.0/5

thomaskonietzko 24/11/2021 TripAdvisor review

The hotel offers all required amenities with professional staff. I want to thank the Concierge, Ali, and our cleaning staff person in charge, Muhdu, for an exceptional customer centric approach and excellent communication for all matters related to the service proise by Sofitel, as Diamond member much appreciated. The gym equipment requires refurbishment as some machines/free weights missing for all required excercises. The traffic on JBR is exceptionally high and time is required when calling for transport. The real setup at this property is the lack of beach access and private beach area. Definitely disturbing that the use of sister property at teh Palm is denied even to Diamond members, which requires a separate booking at one of teh avialble beach clubs.

Dear thomaskonietzko, Thank you for taking the time to share your review on Trip Advisor following your recent stay at Sofitel Jumeirah Beach Dubai . We were extremely happy to read that you found our products, facilities and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do. Thank you once again for your feedback and we look forward to welcoming you back soon. Kind regards, Marina Gad Guest Experience Team

SO WELCOMING

Customer review rating 5.0/5

T. Couples - 22/11/2021 Confirmed reviews ALL

VERY WELCOMING AND VERY CLEAN. EVERY MEMEBER OF STAFF IS SO PLEASANT AND ARE ALWAYS ASKING IF EVERYTHING IS TO OUR SATIFACTION.

Nice hotel with a great view

TripAdvisor rating 5.0/5

carollTR 19/11/2021 TripAdvisor review

We had a very good stay at Sofitel Dubai Jumeirah Beach. Our room was on the 31th floor, we had a great view at Ain Dubai and The Palm. We booked a room with access to the club Millésime, which was very good. We can recommend this hotel.

Dear CarollTR, We would like to thank you for taking the time to share your valuable feedback. We are glad to hear that you enjoyed your stay with us and you were well looked after by our staff offering the best service quality. Your feedback will be shared with the team as it will definitely serve as an encouragement to move further in the right direction. We look forward to welcome you again soon. Sincerely, Marina Gad Guest Experience Team

Good Stay

Customer review rating 4.5/5

Sharif Solo - 18/11/2021 Confirmed reviews ALL

It is a nice experience I stayed for two days at the hotel. Not my first time. Excellent location close to restaurants, coffeeshops and beach. very nice room. Staff were friendly and happy to help guests. The only drawback is the noise from street and outdoor restaurant at evening time.

Noisy stay

TripAdvisor rating 3.0/5

sam_esthete 17/11/2021 TripAdvisor review

Hotel very noisy as bad isolation of walls and windows means hearing neighbors and noise cars from street even was in 19th/22nd/23rd floor , moreover very difficult to go to center as big trafic cars beside hotel always and on complete street

Dear Mr. sam_esthete, Bonjour from Sofitel Dubai Jumeirah Beach Thank you for your feedback. we apologize that our services did not meet your expectations kindly allow us to express our sincerest apologies rest assured that at Sofitel Hotels and Resorts we always strive into exceeding guests expectations we hope to welcome you back soon at our property. Kind Regards Marina Gad Guest Experience Team

Returning for the 4th time

Customer review rating 4.0/5

Milan Solo - 14/11/2021 Confirmed reviews ALL

Newly renovated which was refreshing. Service mindset across all staff is always there and is THE single most reason by far, why I was returning to the same hotel (besides an attractive location). The staff that is really the champions are those that work around the pool area - leading by example and those are: Tharaka, Thalip, Hari, Bimal Badar, Bimarsh and Asanka. They are all worth special praise. The newly renovated breakfast/dinner area in favor of a "lounge" has lost is charm and beauty. Feels like a container and budget place. Previously there were windows, light and view that was energizing but that is now lost. Refreshening welcome drinks in the lobby is gone, making the check-in experience like anything but 5 star hotel.

Nice hotel

Customer review rating 4.0/5

Lisa K. Friends - 14/11/2021 Confirmed reviews ALL

We had a great time at this hotel returning for a fifth time however there was no recognition that we’ve been there before and it would be nice to have some kind of upgrade on the fifth return the hotel staff are very pleasant although quite chaotic at breakfast it’s now become a very busy hotel in a very busy area

Dear Lisa k., We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Sofitel JBR Dubai. Thank you for your amazing comments overall ambiance, the level of service & hospitality. On the other note, your comments has been brought to the attention of the concerned team for improvement. Marina Gad Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

It was a bad experience

TripAdvisor rating 1.0/5

Ray_888t Business - 14/11/2021 TripAdvisor review

I had the worst stay at Sofitel JBR, service was so slow , check took more than 2 hrs and luggage took them around 30 min to bring it go my room. Cleaness is so poor the room smell was horrible and not all the stuff were available such as toothbrush and nesspresso capsules, food was horrible and not clean! Breakfast wasn’t worth it.

Dear Mr.Ray_888t, Thank you for taking the time to tell us about your experience at the Sofitel Jumeirah Beach Hotel. We are extremely sorry to learn that your experience was not exactly what you would have preferred. We thank you however for the constructive feedback that will certainly help the team in improving the quality of our services as we navigate through these unprecedented times. Please rest assured that we are taking the appropriate measures to address the issues you were kind enough to share with us. We hope that this experience has not marred your overall impression of our dedication of our guest experience and you will still give us the chance to restore your trust in our Hotel. Please don't hesitate to contact us directly on H6146-QM1@sofitel.com should you need any assistance making a new reservation. It would be our pleasure to take care of you and make sure that you are having an enjoyable experience. Please receive our warmest regards, Marina Gad Guest Experience Team

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