Sofitel Dubai Jumeirah Beach 5 stars

Customer review rating (ALL Rating) 4.6/5 3,737 reviews

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Jumeirah Beach Residence, The Walk, Dubai, 473828 DUBAI, United Arab Emirates

Description

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Our accommodation(s)

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Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence, The Walk, Dubai
473828 DUBAI
United Arab Emirates

GPS:25.075315, 55.131415

Telephone
Fax +971 4 432 8450

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,737 reviews

TripAdvisor Rating  4.7/5  13,787 reviews

Excellent service

TripAdvisor rating 5.0/5

Md Sufiyan S TripAdvisor review

“Outstanding breakfast service with an impressive spread of fresh bakery items, hot dishes, and healthy options. The quality, presentation, and consistency reflect excellent standards, and the overall service was amazing. All the staff was very friendly

Aqeel Excellent Cleaning done

TripAdvisor rating 5.0/5

Mary S TripAdvisor review

Excellent cleaning done by Aqeel . Very kind and helpful. Like to stay with Sofitel Jbr great location.Wonderful time spent here. thank you Aqeel for Superb cleaning the room

Customer review rating 5.0/5

Michael E. J. J. Families - Confirmed reviews ALL

Please see my Google Review.

Dear Michael E. J. J., Thank you for your wonderful feedback. We are thrilled to hear that you had an amazing experience during your stay at Sofitel Dubai Jumeirah Beach. Your satisfaction is our top priority, and it is always rewarding to receive such positive affirmation from our guests. We look forward to welcoming you back in the future for another memorable visit. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager

Customer review rating 3.0/5

Arun K. K. M. Business - Confirmed reviews ALL

I would say it was average as the checkin process was very tedious. The room was nice but it was weird that you have to ask for things like milk/dental kits, whenever they were needed. Also, the shower temperature kept changing when one was taking a bath. Imagine that you set it to one temperature and then you see a sharp increase in the temp of the water, midway through the process. Rooms were clean and the housekeeping folks did a great job. Buffet was excellent with some good choice. For me, the check in process was a huge let down in terms of experience.

Dear Arun K. K. M., Thank you for sharing your feedback regarding your recent stay with us at Sofitel Dubai Jumeirah Beach. I appreciate your candid insights, as they are invaluable in our ongoing efforts to enhance our guest experience. I am pleased to hear that you found the room to be nice and that our housekeeping team met your expectations in maintaining cleanliness. Your compliments about the buffet and the variety of choices available are also greatly appreciated, as we strive to provide memorable dining experiences for our guests. However, I regret to learn that your check-in experience did not meet your expectations. We understand that a smooth and efficient check-in process is crucial to the overall enjoyment of your stay. Additionally, I acknowledge your concerns regarding the need to request certain amenities, such as milk and dental kits. While we provide these items upon request to ensure a personalized experience, I understand how this may have felt inconvenient during your visit. Regarding the shower temperature fluctuations, I will ensure that this feedback is communicated to our maintenance team for further investigation. We aim to provide a consistent and comfortable environment for all our guests. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager

Sunday Lunch

TripAdvisor rating 5.0/5

Mr H TripAdvisor review

Visited for special Sunday lunch with friends who are regulars here, as we work just next door. Great selection, Loved the food and service. Good Fish and Seafood selection. The chefs were very helpful and even grilled some extra fresh lobster and Shrimps for us.

Dear V8100SVMRH, Thank you for choosing to join us for Sunday lunch and for taking the time to share such wonderful feedback. We are delighted to know that you and your friends enjoyed the selection, especially the fresh seafood offerings. It is a pleasure to hear that our chefs were able to elevate your experience with freshly grilled lobster and shrimp. Your kind words are truly appreciated, and we look forward to welcoming you back for many more memorable moments. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager

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Other web-users rate our hotel

  • 2,819 reviews 9.6/10 Location
  • 4,009 reviews 8.6/10 Room
  • 9,354 reviews 9.6/10 Service
  • 24 reviews 6.5/10 WiFi
  • 2,876 reviews 9.4/10 Food
  • 1,754 reviews 8.8/10 Cleanliness
  • 1,279 reviews 9.2/10 Breakfast
  • 1,223 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.