Sofitel Dubai Jumeirah Beach Hotel 5 stars

Hotel is nice, room was ok, not so big but fine for a week stay. Location was perfect, public beach just in front, all restaurants and cafe', only the pool area can be improved a bit.

amazing service , nice people and nice area i would come again !

We were very happy with our room. It was spacious with a nice balcony with a sea view. The housekeeper Rukshani kept the room spotless and tended to everything needed in the room. The staff were all friendly and helpful.

I loved it.. my favourite hotel in Dubai ... the location, services, and team ... all were great... in addition to the artistic house keeping who made animals out of towels ... thanks to Mr Puran.

I had to cancel a prepaid room on time. It took me almost 3 weeks to get my money back. The bill for my room was also wrong. Things from the minibar that I haven't taken. Otherwise the hotel has a nice pool. But overall not 5 stars.

I am use to come in Dubai, time to time in Pullman or Sofitel. This time Sofitel for the view and location. Honestly I have been a bite disappointed. Noisy works during the day (hammer..), empty corridor in the lobby, sad breakfast. However, the service at breakfast was very good and same at lobby (room upgrade and late departure)

I love Sofitel JBR location and accessibility. Been staying there since years. Overall the experience was very good and the staff was friendly and helpful.

From check-in the experience was excellent. The staff went above and beyond. I was given a lovely room and Muhammad at reception rang me shortly after I got to my room to make sure everything was ok. There was a small issue which they resolved very quickly. During my stay the room attendant Vijay left sweets and towel animals which was a lovely touch. I ate breakfast one morning and the staff showed me around the Buffett and were extremely helpful. Everything was wonderful! I left the Sofitel and went to stay in The Fairmont on the Palm, another Accor property and the difference between the two was immense. I stayed at the Fairmont 6 nights and the service for most part was appalling, some staff were rude, and there was constant errors made regarding my booking and the manner to resolve these was very negative. So I would recommend the Sofitel without question, the fact that the hotels are part of the same group makes my mind boggle as the Sofitel standard is miles above that of the Fairmont. I look forward to returning to the Sofitel again. Keep up the excellent work!

House keeping smiling all the time and asking if i need extra water or coffee

Another great stay at the Hotel. Usual high standards and pleasant staff. Despite the current Covid 19 restrictions all went that extra mile to make sure the service provision and general atmosphere in the hotel was good.

As always its amazing

Hotel continues to be a great ambassador for the Sofitel brand. Usual high standards and very pleasant and engaged staff.

Well located, exceptional cleanliness, good service, Marcus was extremely helpful

Everything was perfect. One of the reasons why I choose to stay in this hotel was the design of the room and the view from the balcony. The loocation just in front of Jumeirah beach is perfect. The staff were very welcoming and helpful, especially at the reception; the room was always clean and well-arranged. I really consider it my best destination in JBR so far. I will definitely choose this hotel for my future stays in Dubai.

Very well managed Hotel. The presentation of the Hotel, the ambience, the team and the dinning all combined to continue the excellent experience when staying here.