Sofitel Dubai Jumeirah Beach Hotel 5 stars

It was a wonderful stay and special thanks to duty manager MrThushal. Newly renovated rooms are really nice, hotel has nice view, location is wonderful. Service was upto the mark, will definitely visit again

From the moment my wife and I arrived we were treated with courtesy and dignity. The staff were welcoming, friendly and professional and our stay was just wonderful. As a belated wedding anniversary, we were upgraded to a sea view premium deluxe room, which was incredible. Once again, I cannot thank the staff enough for the wonderful treatment we had.

A 32 story building at the very best part of Dubai, almost right on the beach, back to the Marina. Nice pool with palm trees and plenty of sunbeds. Sandy beach just 150 metres. You get fresh set of beach stuff free every day. Even though it looks big, actually this is one of the smaller building nearby, only about a dozen rooms per floor. Elevators quick and almost always ready. For my birthday we got a complimentary upgrade to full ocean view, but the standard is still better than usual 'partials'. You have bath tub, separate shower plus bidet. Staff friendly and helpful. Breakfast is super, French and international and local together.

Good place and polite team, but hotel’s furniture looks a little bit old

I felt really welcomed! Great staff! Thank you

I stayed many time at Sofitel, JBR and its services, location and hospitality made me their repeated customer. This time I got surprised when we were chosen as guest of the day, accordingly, we were given one of the best ideally located room facing to very beautiful ocean view. I am thankful to Mr Tushar Manager of Sofitel for his hospitality.

Our experience was exceptional at Sofitel. I have also left a trip advisor review about it. Mohammad was an exceptional host, and went out of his way to make us feel comfortable and welcomed.

Overall experience was very good. Positive things: excellent staff - friendly and helpful, food - good taste and plenty, breakfast - just amazing, location - JBR and Marina are just wonderful. Negative things: decor - rooms are tired and need some sprucing up, swimming pool - way too small for the size and level of the hotel. Overall the stay was comfortable. Once again thumbs up for wonderful staff.

Friendly staff in a very good location.

I really want to thanks all the employees for taking care of my family and I like their own family member ! Everything is perfect, dont hesitate :) Clean, kind, great food & location Thank you for this really good expérience. See you soon ! Olivia

The stay was great. The staff were very helpful. The room was spacious and amazing and anything we asked for we got at a glimpse. Will be staying at the hotel again

It was a great experience to be in the hotel and the facilities and location it was very good

A great place you could spend your weekend! From the moment we stepped in the hotel we felt the warm welcome greetings and hospitality. Ali from the front desk was really a great person, aside from his warm welcome, we gave us an room upgrade to a full sea view room. The located of the hotel is amazing, just in the center of JBR, walking distance to anywhere around. Even though the facility had no pvt beach, but the hotel gave us a beach kit with an umbrella included, which we used on the JBR public beach. The room space was decent, although the toilet was a bit small that regular hotels. But over all experience was amazing and we will be back again for sure!

The hotel did not have its own beach, so it was necessary to go to the public beach and rent loungers (the hotel provided towels, bag, and beach mat) The gym equipment was rather dated (no TV signals at the screens of the treadmills and ellipse) The service was not personal (even information about the club lounge schedule they provided with appeal just dear guest) It was difficult to attract employees attention during the breakfast. I had to look for the employee to make the order for extra coffee. In the room there was no information about hotel facilities (they removed the paper directory but did not implement QR codes. They use QR codes only for room service and restaurant menu). The hotel did not provide face masks. The hotel had a small swimming pool with a limited quantity of lounges. Because of the building construction, the sun came to the swimming pool area only after 1 pm Rooms on the low floors were not renovated. I stayed in renovated room, but there was dirty spots on the carpet and on the glass fence in the shower. The hotel had only 4 slow moving elevators and it was necessary to wait for a long time. Most of all I was impressed with communication with the hotel manager mr. Tushar. After my negative answer to his question about my enjoying the room, he just offered to appeal him if I need any assistance and went away.

My experience was great as usual; it was annoying that the price per night at reception was triple the price on Booking.com which to me makes no sense, especially given the fact I have membership with you. Also definitely need to buy more heaters as it gets super chilly at night.