Sofitel Dubai Jumeirah Beach Hotel 5 stars

All excellent 1 suggestion... the glass door to the toilet it’s too small, hard to get to it for a 1.93cm tall guy It is difficult for anyone

I have stayed in a few hotels in JBR however Sofitel tops them all, from location, service and food, best by far.

Had an amazing stay with Sofitel Jbr, located a short walk from the beach. Staff were really friendly and accommodating. Food was delicious and had an infinity pool with the most beautiful view.

We stayed for three nights in March 2020 in a luxury room with a sea view which was excellent and very clean. The breakfast service was changed to suit the virus conditions present at the time but was still very good and the service impeccable.

Staff not very friendly when it came to asking for a refund for our last three nights which had to be cancelled due to Coronavirus issues and in relation to a citizen recall by the Australian Government. Although our stay was pleasant, it was overshadowed by a reluctance to offer a refund or even a credit. Not good for Accor's reputation.

Excellent service provided by the staff especially Tushar and Jesy. Even though some of the facilities were closed due to govt policies surrounding the ongoing coronavirus outbreak, staff at the hotel compensated for this excellently with their customer service.

I arrived at the hotel quite stressed out as my debit card had been swallowed by an ATM machine in Muscat the night before. However your staff were very sympathetic and let me make an international call to organise a successful cash transfer. I would particularly like to thank Renu Rai your receptionist, as well as the duty manager that evening (12 March). As the day's travelling had been quite tiring I was alas in no mood to go out in the evening to sample the buzz of JBR. So I enjoyed a perfect caesar salad and glass of sauvignon blanc from room service.....at 1.15 am ! You may also like to know that when I returned home - properly solvent again - I ordered a JBL Horizon Bluetooth clock radio, discovered in the room, which I am thoroughly pleased with. Thank you from a returning guest who will return again.

This was our first trip to Dubai and we couldn't fault anything. The hotel is very clean and in a excellent location. All the staff were friendly and nothing was too much trouble. Resty looked after our room and us very well. We booked half board and were amazed at the choice for both breakfast and evening meal. We will definitely be returning again.

I’m in love with Sofitel JBR. Everything is perfect: location, service, food. They provide me early chek-in.

We really enjoyed our stay. Perfect location, close to the beach, the marina and the restaurants. Employees were extremely courteous and helpful. The view from our room was perfect. We would love to come back.

Relaxing, top service

Immaculate hotel in a great location. All staff extremely helpful and friendly nothing is too much trouble. Rooms are luxurious with everything thought of. Would return in a heart beat 5 star all round

The service we received in all areas was excellent. Nothing was too much trouble and the staff were friendly, and attentive. A special mention to all the staff in the Club Lounge on P1. The food selection was generous and delicious, with a special mention for the pasty chief. We thoroughly enjoyed our stay and will return next year.

This was our 2nd stay at the Jumeira Beach Sofitel. We were very impressed with the efficiency and friendliness of all the staff. Our room was excellent with a beautiful view . All the food was first class . Will definitely be going back next time we are in Dubai.

We loved our stay at Jumeirah Sofitel, the staff were very polite and very welcoming, a big thank you to Qasim, Imran and Summith for going the extra mile everytime at breakfast. Thank you to Mr Kapoor for giving us a lovely room at check in and making our stay memorable. We will definitely be coming back.