Sofitel Dubai Jumeirah Beach Hotel 5 stars

Customer review rating 4.6/5 15,520 reviews

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Sofitel Dubai Jumeirah Beach
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+ 22 Services

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence
The Walk, Dubai
473 828 dubai
united arab emirates

Tel: +97144484848

Fax: (+971)4/4328450

Check-in from 15h00

Check out up to 12h00

  • Jumeirah Beach Residence 2 :  Jumeirah Beach Residence 2

  • By plane

    AL MAKTHOUM At 15km / 9.32 miles

  • By plane

    DUBAI INTERNATIONAL At 33km / 20.51 miles

GPS :25.075315, 55.131415

Our accommodation(s)

Within the 31-storey building the hotel has 444 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 2 Opera Suites. Each room has a private balcony with views across the Arabian Gulf.

SUPERIOR ROOM, 1 King bed, partial seaview, pool access, balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Sea side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds, Partial Sea View, Pool Access, Balcony

Accessible room
  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Sea side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, seaview, pool access, balcony

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY CLUB ROOM, Club Millésime Access, 1 King Bed, partial seaview, balcony

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Rooms

Our restaurants and bars

A.O.C. INTERNATIONAL BUFFET

Type of cuisine: Mediterranean

A.O.C serves French and International buffet offering diverse cuisines prepared at live cooking stations with their weekly themed nights and Friday Brunch. Their outdoor terrace offers expansive sea views over the Gulf.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLANTATION BRASSERIE

Type of cuisine: Mediterranean

Plantation Brasserie, Bar & Terrace presents a taste of French and Mediterranean cuisine. Offering an à la carte menu that can be perfectly combined with a wide selection of sophisticated beverages are served in this nature-inspired setting.

Menu (PDF)

Lunch

12:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INFINI POOL LOUNGE

Non contractual photo

The Infini Pool Lounge, next to the sea-view pool, epitomises Dubai at its best: sunset views across the Gulf, relaxed surroundings amidst palm trees and optimum levels of service to enjoy the lively atmosphere, drinks and light meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 493

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

15,520 reviews

tripadvisor

TripAdvisor Rating 4.5/5

8,848 reviews

Lovely staff

Customer review rating 5.0/5

F. Couples - 17/04/2021 Confirmed reviews ALL

Great location, amazing facilities and the room is exceptional. But the highlight is really the staff: each member was lovely and very helpful for any of our requests.

Dear Bonnet F., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Nice hotel poor facilities

TripAdvisor rating 2.0/5

tempolibero2019 09/04/2021 TripAdvisor review

the size of a swimming pool is absolutely under capacity compare to the nr. of guests . The possibility to find a sun bed there is almost zero... ! On top of that the hotel do not have any private beach so in order to stay with a min confort on the public beach you are obliged to rent umbrella with sun beds (in our case for 4 person) . The food is good and the service also .

Dear tempolibero2019, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at Sofitel Dubai Jumeirah Beach hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Yours Sincerely, Santo Benidin Guest Experience Team

Perfect Accomodation in JBR

TripAdvisor rating 5.0/5

GiorgioG1728 09/04/2021 TripAdvisor review

SOFITEL is a guarantee of really high value for money and perfect service. I had a full sea view room at a top floor and everything was perfect, starting from the view. Complimentary coffee and water refilled everyday, perfect cleansing, super friendly and professional service. The hotel crew satisfied all my request timely. Thanks.

Dear GiorgioG1728, Thank you for the time you spent to share your feedback on your recent stay at Sofitel Jumeirah Beach Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours Sincerely, Santo Benidin Guest Experience Team

One of the best address in Dubai

Customer review rating 4.5/5

Patrice W. Families - 08/04/2021 Confirmed reviews ALL

My second stay at the Sofitel Jumeirah Rd. The rooms have been redone with a Riviera style which I really liked. Great location and impeccable service.

Dear Patrice w., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

An excellent location in the heart of Dubai

TripAdvisor rating 5.0/5

IrinaLarisa 30/03/2021 TripAdvisor review

I loved all. The location is in Dubai Marina, the perfect place to stay in! The prompt answer to everything, the kindness, the excellent breakfast, the amazing heated pool with a great view to the golf and Dubai eye. Nothing was to much truble for them! Special thanks to ARIEL, the boy who cleaned the room every day. He is very king and very professional. The room is great, too. Best regards to the chauffeur who took us to the airport. Everyone in the staff is positive and educated.

Dear 982irinab, Thank you for taking the time to share your review on Trip Advisor following your recent stay at Sofitel Jumeirah Beach Dubai . We were extremely happy to read that you found our products, facilities and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do. We will certainly share your kind words with all our team member Ariel and we really look forward to welcoming you back once again for another excellent experience. Sincerely, Santo Benidin Guest Experience Team

Sofitel JBR

TripAdvisor rating 5.0/5

Omair1990 15/03/2021 TripAdvisor review

It was a wonderful stay and special thanks to duty manager MrThushal. Newly renovated rooms are really nice, hotel has nice view, location is wonderful. Service was upto the mark, will definitely visit again

Dear Omair1990, We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Sofitel JBR Dubai. Thank you for your amazing comments about the resort's overall ambiance, the level of service & hospitality. We will certainly share your kind words with all our team member Tushar and we really look forward to welcoming you back once again for another excellent experience. Sincerely, Santo Benidin Guest Experience Team

One of the best nights we've had in a hotel.

Customer review rating 5.0/5

Andy P. Couples - 12/03/2021 Confirmed reviews ALL

From the moment my wife and I arrived we were treated with courtesy and dignity. The staff were welcoming, friendly and professional and our stay was just wonderful. As a belated wedding anniversary, we were upgraded to a sea view premium deluxe room, which was incredible. Once again, I cannot thank the staff enough for the wonderful treatment we had.

Dear Mr. P., Thank you for reviewing your recent stay in Sofitel Jumeirah Beach Dubai. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Best place

Customer review rating 5.0/5

Zoltan Couples - 09/03/2021 Confirmed reviews ALL

A 32 story building at the very best part of Dubai, almost right on the beach, back to the Marina. Nice pool with palm trees and plenty of sunbeds. Sandy beach just 150 metres. You get fresh set of beach stuff free every day. Even though it looks big, actually this is one of the smaller building nearby, only about a dozen rooms per floor. Elevators quick and almost always ready. For my birthday we got a complimentary upgrade to full ocean view, but the standard is still better than usual 'partials'. You have bath tub, separate shower plus bidet. Staff friendly and helpful. Breakfast is super, French and international and local together.

Dear ZOLTAN U., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Well located

Customer review rating 4.0/5

Andrey Families - 07/03/2021 Confirmed reviews ALL

Good place and polite team, but hotel’s furniture looks a little bit old

Dear Andrey R., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Super friendly staff!

Customer review rating 4.5/5

Bea Business - 05/03/2021 Confirmed reviews ALL

I felt really welcomed! Great staff! Thank you

Dear Beata B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Excellent stay, very well located

Customer review rating 5.0/5

M. H. A. Business - 05/03/2021 Confirmed reviews ALL

I stayed many time at Sofitel, JBR and its services, location and hospitality made me their repeated customer. This time I got surprised when we were chosen as guest of the day, accordingly, we were given one of the best ideally located room facing to very beautiful ocean view. I am thankful to Mr Tushar Manager of Sofitel for his hospitality.

Dear Haroon A. M., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Amazing experience

Customer review rating 5.0/5

Mehvish A. Couples - 01/03/2021 Confirmed reviews ALL

Our experience was exceptional at Sofitel. I have also left a trip advisor review about it. Mohammad was an exceptional host, and went out of his way to make us feel comfortable and welcomed.

Dear Mehvish A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Excellent staff

Customer review rating 4.0/5

Emil S. Couples - 27/02/2021 Confirmed reviews ALL

Overall experience was very good. Positive things: excellent staff - friendly and helpful, food - good taste and plenty, breakfast - just amazing, location - JBR and Marina are just wonderful. Negative things: decor - rooms are tired and need some sprucing up, swimming pool - way too small for the size and level of the hotel. Overall the stay was comfortable. Once again thumbs up for wonderful staff.

Dear S., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. We are currently in a process of refurbishment looking forward to accommodate you in a better room in the near future. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Perfect location and great stay

Customer review rating 4.5/5

Henri Couples - 22/02/2021 Confirmed reviews ALL

Friendly staff in a very good location.

Dear Henri B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

I highly recommend !

TripAdvisor rating 5.0/5

Olivia S 21/02/2021 TripAdvisor review

I really want to thanks all the employees for taking care of my family and I like their own family member ! Everything is perfect, dont hesitate :) Clean, kind, great food & location Thank you for this really good expérience. See you soon ! Olivia

Dear Olivia S, First and foremost we would like to thank you for choosing Sofitel Jumeirah Beach hotel for your visit to Dubai and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. It is a pleasure to read that you had an amazing time with us. We are glad you enjoyed our Food, location and all of the facilities we offer. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Yours Sincerely, Santo Benidin Guest Experience Team

Fabulous Overall

Customer review rating 5.0/5

Bakhomious Couples - 17/02/2021 Confirmed reviews ALL

The stay was great. The staff were very helpful. The room was spacious and amazing and anything we asked for we got at a glimpse. Will be staying at the hotel again

Dear Meina B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

The reception was very good and helpful

Customer review rating 5.0/5

Theyab Families - 17/02/2021 Confirmed reviews ALL

It was a great experience to be in the hotel and the facilities and location it was very good

Dear Theyab A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Well located, great sense of hospitality and professionalism.

Customer review rating 5.0/5

Mina M. Families - 10/02/2021 Confirmed reviews ALL

A great place you could spend your weekend! From the moment we stepped in the hotel we felt the warm welcome greetings and hospitality. Ali from the front desk was really a great person, aside from his warm welcome, we gave us an room upgrade to a full sea view room. The located of the hotel is amazing, just in the center of JBR, walking distance to anywhere around. Even though the facility had no pvt beach, but the hotel gave us a beach kit with an umbrella included, which we used on the JBR public beach. The room space was decent, although the toilet was a bit small that regular hotels. But over all experience was amazing and we will be back again for sure!

Dear M., We very much appreciate you taking the time to share your comments about your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback! I will share this with our team and I am sure that it will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. I would like to ask you for a few more minutes of your time and request you to kindly share the 5* feedback about your stay on our TripAdvisor page. This will be very rewarding and encouraging for our Ambassadors! The team will be delighted to see your comments posted online! You can leave your 5 star comments on the following link: https://www.tripadvisor.com/UserReviewEdit-g295424-d13…-e__2F__Hotel__5F__Review__2D__g295424__2D__d13…__2D__Reviews__2D__or20__2D__Sofitel__5F__Dubai__5F__Jumeirah__5F__Beach__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Sofitel_Dubai_Jumeirah_Beach-Dubai_Emirate_of_Dubai.html We look forward to welcoming you back soon to create some more memorable moments for you! Kind regards, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Not a Sofitel experience

TripAdvisor rating 3.0/5

869sergeyb 05/02/2021 TripAdvisor review

The hotel did not have its own beach, so it was necessary to go to the public beach and rent loungers (the hotel provided towels, bag, and beach mat) The gym equipment was rather dated (no TV signals at the screens of the treadmills and ellipse) The service was not personal (even information about the club lounge schedule they provided with appeal just dear guest) It was difficult to attract employees attention during the breakfast. I had to look for the employee to make the order for extra coffee. In the room there was no information about hotel facilities (they removed the paper directory but did not implement QR codes. They use QR codes only for room service and restaurant menu). The hotel did not provide face masks. The hotel had a small swimming pool with a limited quantity of lounges. Because of the building construction, the sun came to the swimming pool area only after 1 pm Rooms on the low floors were not renovated. I stayed in renovated room, but there was dirty spots on the carpet and on the glass fence in the shower. The hotel had only 4 slow moving elevators and it was necessary to wait for a long time. Most of all I was impressed with communication with the hotel manager mr. Tushar. After my negative answer to his question about my enjoying the room, he just offered to appeal him if I need any assistance and went away.

Dear 869sergeyb, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at Sofitel JBR hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We have share your feedback with the relevant department for review and consideration. We appreciate if you may inform us directly in the near future and we will look for the best solution. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Sofitel Jumeirah Beach will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Yours Sincerely, Santo Benidin Guest Experience Team

Very nice hotel

Customer review rating 4.0/5

Bojena P. Friends - 03/02/2021 Confirmed reviews ALL

My experience was great as usual; it was annoying that the price per night at reception was triple the price on Booking.com which to me makes no sense, especially given the fact I have membership with you. Also definitely need to buy more heaters as it gets super chilly at night.

Dear Bozhena P., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

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