ibis Kortrijk Centrum 3.5 stars

Customer review rating (ALL Rating) 4.2/5 416 reviews

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Description

Hotel extras

  • Located in historical heart of Kortrijk

  • Next to train station

  • 2 min. drive from Kortrijk XPO halls

  • Free WIFI in all hotel rooms

  • Hot and cold breakfast buffet

Our accommodation(s)

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Hotel location

ibis Kortrijk Centrum

Doorniksestraat 26 30
8500 KORTRIJK
Belgium

GPS:50.825832, 3.267315

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR OPEN 24/7

Relaxation on the menu. A bit to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  416 reviews

TripAdvisor Rating  3.8/5  502 reviews

Customer review rating 3.5/5

Neil S. Solo - Confirmed reviews ALL

Three night stay b&b over a weekend. Hotel is well located short walk from the train station and on edge of main shopping area. Kortrijk is a lovely town, nice squares, traffic free and lots of cafes and restaurants. Hotel was clean, rooms clean but could do with a refresh of the decor. Beds very comfortable and shower powerful.Hand basin tap didn’t work properly and only paper cups in the room. Breakfast excellent, huge choice caters for meat and veggie tastes. Nice bar with good choice of beers but seating area not very comfortable.

Dear Neil S., Thank you for sharing your feedback regarding your recent stay at ibis Kortrijk Centrum. We are pleased to hear that you appreciated our prime location, cleanliness, and the variety offered at breakfast. Your observations regarding the decor and maintenance issues in your room have been noted. We strive to provide a comfortable environment, and your insights are valuable for our continuous improvement. We regret to learn that the seating area did not meet your expectations. We will consider your comments as we look to enhance our guest experience. Thank you once again for your constructive feedback, and we hope to welcome you back in the future for an even better stay. Best regards, ibis Kortrijk Centrum

Customer review rating 2.0/5

Sunghuttee K. Business - Confirmed reviews ALL

Staff are friendly and breakfast is fine but the bed was uncomfortable. It was one of those double beds that's actually two twin beds but it wouldn't stay together and the layer in top of it kept moving. Also the walls are so thin you can hear people snoring in the room next door (they're clearly aware of it as they provide earplugs)

Dear Sunghuttee K., Thank you for sharing your experience at ibis Kortrijk Centrum. I regret to learn that you encountered discomfort with the beds and experienced noise disturbances from neighboring rooms. While I am pleased that our staff provided friendly service and that you enjoyed the breakfast, your feedback regarding the beds and soundproofing will be taken into consideration for future improvements. We strive to provide a pleasant stay for all our guests, and your insights are invaluable in this regard. Goodbye and kind regards, ibis Kortrijk Centrum

Customer review rating 4.5/5

Guy D. Business - Confirmed reviews ALL

very good stay

Dear Guy d., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you had a very good experience at ibis Kortrijk Centrum. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, ibis Kortrijk Centrum

Customer review rating 2.5/5

Sven B. Solo - Confirmed reviews ALL

The room seemed fine until I entered the bathroom which smelt „wet“ or even „moldy“, which made me not feel very well. I only stayed one night and only slept for 5 hours and left as soon as I woke up and dared to take a quick shower. The personnel at check in and check out were friendly.

Dear S. B. Thank you for sharing your feedback. We are glad to hear that you found our staff friendly at check-in and check-out. We sincerely apologize for the issues you experienced with the bathroom smell. Cleanliness and guest comfort are our top priorities, and your comments have been shared with our housekeeping and maintenance teams to address this immediately. We appreciate your feedback and hope to have the opportunity to provide you with a much more pleasant stay in the future.

Customer review rating 1.5/5

Craig D. Business - Confirmed reviews ALL

Was awful...dirty, stinks of fried food, walls were paper thin abd breakfast was bad

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

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Other web-users rate our hotel

  • 478 reviews 9.3/10 Location
  • 638 reviews 5.3/10 Room
  • 458 reviews 8.9/10 Service
  • 8 reviews 5.3/10 WiFi
  • 321 reviews 8.3/10 Breakfast
  • 243 reviews 4.9/10 Cleanliness
  • 110 reviews 4.9/10 Vibe
  • 73 reviews 4.2/10 Amenities

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