Mercure Lille Roubaix Grand Hotel Hotel 4 stars

Name: Mercure Lille Roubaix Grand Hotel Hotel - ALL
Address: 22 avenue Jean Lebas, ROUBAIX, 59100, France
Telephone: +33328521398
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 450 reviews

22 avenue Jean Lebas, 59100 ROUBAIX, France

Description

Mercure Lille Roubaix Grand Hotel Hotel

Hotel for travellers looking for local and authentic experiences

At our hotel, we remain true to Northern French tradition by extending a warm welcome!

Claire ZODO, Hotel Manager

The Mercure Lille Roubaix Grand Hotel welcomes you in beautiful historical Art Deco surroundings. Our bedrooms all have air-conditioning and a courtesy tray. A unique venue for your meetings or receptions, our hotel in Roubaix has 200 m² of seminar rooms equipped and decorated with columns and moldings. Enjoy our cozy bar, and fresh, seasonal dishes in our restaurant Le Vieil Abreuvoir.

The hotel is located in the heart of Lille not far from the main square. With the metro just 50 meters away & a TGV station 500 meters away, the hotel is ideal for visiting museums in Lille and Paris. including La Manufacture, La Villa Cavrois and especially La Piscine museum of art and industry, a 5-minute walk away. Indulge in an evening at La Colisée theatre or La Condition Publique, or go shopping in the MacArthurGlen and L'Usine outlet malls.

Make the most of your business trip or short break to discover Lille and Roubaix and the surrounding area. This Mercure hotel offers both charm and convenience with its proximity to tourist attractions such as the Jacquard and La Piscine art museums.

Hotel extras

Reinforced health protocol with our ALLSAFE certification
Art Deco Building
Bright and air-conditioned rooms, NUXE products
328 yard walk from La Piscine Museum and 15 mins by Metro to downtown Lille
Catering with fresh, homemade dishes

Our accommodation(s)

The rooms are lovingly decorated in a mix of warm tones with a modern twist and are equipped with LCD screens, cable TV, Wi-Fi access and bathtub or rain shower. Family Suites include a sofa bed and are more spacious offering enough room for a family of four (including two children under 16 years of age).

Room

Classic Room - 1 double bed

2 persons
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or City View
Accessible room

Room

Privilege Room with 1 double bed

2 persons
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or City View

Room

Classic Room - twin beds

2 persons
20 m² / 215 sq ft

Views: Courtyard View or City View

Hotel location

Mercure Lille Roubaix Grand Hotel Hotel

22 avenue Jean Lebas
59100 ROUBAIX
France

GPS:50.692593, 3.170813

Telephone +33 3 28 52 13 98

+33 3 28 52 45 45

GARE DE ROUBAIX

Railway station

Access: 500 m / 0.31 mi 3 min walk / 1 min drive

Shuttle

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

In summary

On site

Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Le Vieil Abreuvoir

The restaurant welcomes you from Monday noon to Friday noon (closed on Friday evenings, weekends and public holidays) We offer gourmet, regional and seasonal cuisine; we also recommend our "market menu".

Book

Our guest reviews

Tied hotel

Neil M. Business - 1/23/2023 Confirmed reviews ALL

Poor quality for a Mercure. Not up to the standard I would expect

Dear NEIL M., Thank you for taking the time to tell us about your experience at the Mercure Lille Roubaix Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, some parts of the establishment, including the points mentioned in your comment, are already being repaired or will be soon in order to be able to constantly improve the quality of service offered. Also, for your information, we doesn't use any powdered eggs for the breakfast. All of our products comes of the Mercure standards in order to guarantee the best possible product quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas - Sales Assistant

Nice hotel, with very professional staff, but in need of work

François Couples - 12/19/2022 Confirmed reviews ALL

Unfortunately, the plumbing is dated, and each time someone used water somewhere in the hotel, we could hear the water running through the pipes, thus creating a very unpleasant noise in the silence of the night. And this occured continuously during the night, we have not been able to have a good night sleep. This is the first time for years I have problems sleeping in an Accor hotel and I am a very regular customer. Therefore, the price paid was far too high for the comfort. The staff, however, have been absolutely great

Dear FRANCOIS H., First of all, we would like to thank you for taking the time to tell us about your experience at Mercure Lille Roubaix Grand Hôtel. We apologize concerning the inconvenience encounter with the plumb. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas - Service commercial

Well Located, Wonderful Building!!

S. Business - 11/14/2022 Confirmed reviews ALL

Wonderful building and nice dinner. Very nice people. Main gap is on the room... it is very noisy, I could fail sleep after midnight only.

Dear BRONNER S., First of all, we would like to thank your for your comments regarding your stay at the Mercure Lille Roubaix Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry to read that some noise disturb you during the night. We take this into consideration in order to continuously improve ourself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas - Sales Assistant

Central location. Tidy but basic hotel

Stephen R. Couples - 11/7/2022 Confirmed reviews ALL

Good central location. Hotel overall clean and tidy. Room was satisfactory but web pictures made it look better than it was.

Fantastic Service from Tom!

Matt Friends - 10/2/2022 Confirmed reviews ALL

Can’t speak more positively about Tom who checked in our group and then served us drinks and snacks at the bar, recommended places for us to eat in Roubaix and Lille, called restaurants to see if they were open-he couldn’t do enough for us and made us feel very welcome for our 1 night stay after our 400km charity cycle ride

Dear MATT H., We very much appreciate your comments regarding your stay at the Mercure Lille Roubaix Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas - Sales assistant

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