Customer review rating 4.1/5 1,585 reviews
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Direct access to downtown Lille in 15 mins by metro
Fitness center, sauna, hammam
Art Deco building 328 yds (300 m) from the La Piscine museum
2153 sq. ft. (200 m2) meeting area
Home-made, seasonal cuisine
Check-in from 12h00
Check out up to 12h00
Paying
22 avenue Jean Lebas
59100
roubaix
france
Check-in from 12h00
Check out up to 12h00
METRO TRANSPOLE : 2 MAIRIE ROUBAIX
LILLE LESQUIN At 20km / 12.43 miles
GARE DE ROUBAIX At 0.5km / 0.31 miles
GPS :50.692593, 3.170813
The rooms are lovingly decorated in a mix of warm tones with a modern twist and are equipped with LCD screens, cable TV, Wi-Fi access and bathtub or rain shower. Family Suites include a sofa bed and are more spacious offering enough room for a family of four (including two children under 16 years of age).
Number of meeting rooms: 2
Maximum size: 150 m²
Maximum capacity: 120 people
Maximum banquet capacity: 100 people
100% genuine reviews from our guests
Find out moreAverage stay
Lesley G. Friends - 12/07/2020 Confirmed reviews ALL
Very basic hotel for a mercury. Restaurant closed. Room not special
Well located, quiet room :^)
Yves P. Solo - 10/03/2020 Confirmed reviews ALL
I am a long time client and am very barely disappointed :^)
Historic lobby area was pleasant but our room was bland and cheaply finished.
Heb E. Business - 28/11/2019 Confirmed reviews ALL
Staff were pleasant and welcoming. The public areas had interesting historical details and it was good to have boards displaying the history of the building. However, the design of our room (no 410) was not well thought out. Task lighting was lacking. There was no desk lamp and no mirror or adequate lighting at desk/dressing table for applying make up. The toilet seat was cheap and flimsy. The shower screen was too small and water flooded the floor. Access to the shower also involved a high step with no grab rail which could cause safety issues for less mobile people. Although some attempt had been made to insulate the ceiling we could still hear people walking around in the rooms above At breakfast, getting a hot drink involved using a choice of machines neither of which delivered a satisfactory beverage. One seemed to be malfunctioning with a warning sign flashing indicating that it needed cleaning although nobody attended to it. I left a trail of cups containing my unsuccessful attempts at making a suitable coffee. The cheese and charcuterie were good as was the freshly-squeezed orange juice,
Mercure that needs an update to bring it back to the level where it belongs
Geert Couples - 19/11/2019 Confirmed reviews ALL
The "grand hotel" was supposed to be a high level of quality as we are used from the Mercure Group. Two mails before our arrival have already lowered our expectations. The welness area is not available due to an incident; The restaurant will be closed during the weekend. Finally the hotel itself was well located near the station, the building had some high standard architectural elements, but the hotel really needs to be upgraded to meet today's expectations of a hotel guest.
Slightly dissapointing
Luch Couples - 19/11/2019 Confirmed reviews ALL
For medical reasons I had booked a room with 2 separate beds. This booking was confirmed but at arrival, there where only rooms with double beds. Moreover, the restaurant was closed on the evening we checked in.
Our most recent 20 reviews
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