Mercure Lille Roubaix Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 435 reviews

Mercure Lille Roubaix Grand Hotel Hotel - Image 1
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Description

Hotel extras

  • Reinforced health protocol with our ALLSAFE certification

  • Art Deco Building

  • Bright and air-conditioned rooms, NUXE products

  • 328 yard walk from La Piscine Museum and 15 mins by Metro to downtown Lille

  • Catering with fresh, homemade dishes

Our accommodation(s)

Hotel location

Mercure Lille Roubaix Grand Hotel Hotel

22 avenue Jean Lebas
59100 ROUBAIX
France

GPS:50.692593, 3.170813

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE VIEIL ABREUVOIR

The restaurant welcomes you from Monday noon to Friday noon closed on Friday evenings, weekends and public holidays. We offer gourmet, regional and seasonal cuisine; we also recommend our market menu.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  435 reviews

Customer review rating 5.0/5

Shawn T. H. Friends - Confirmed reviews ALL

Needed last second lodging when Airbnb was deemed inadequate. Your staff took us in and made us feel at home.

Dear sir, Thank you very much for this excellent rating and for sharing such a positive experience. We are truly delighted that our team was able to assist you at the last minute and make you feel at home. Your kind words regarding our front desk team, and especially Mélanie, will be shared with her and the whole team, who will be very pleased to hear your recognition. We look forward to welcoming you again at the Mercure Lille Roubaix Grand Hôtel. Kind regards, Simon - Sales Department

Customer review rating 4.0/5

Luke C. Couples - Confirmed reviews ALL

Comfortable room. Liked separate toilet and bathroom. Only negative was lack of a safe in the room for valuables.

Hello, Thank you for your feedback. We are glad to hear you enjoyed the comfort of your room and the separate toilet and bathroom. Please note that safes are available in our superior rooms. If needed, we can also securely store your valuables at the reception. We look forward to welcoming you again soon. Simon – Sales Department

Customer review rating 4.5/5

Rachel M. Families - Confirmed reviews ALL

The hotel was amazing, however the surroundings were not!

Dear Madam, Thank you for sharing your feedback following your stay at the Mercure Lille Roubaix Grand Hôtel. We are delighted to read that you enjoyed the warm welcome from our team as well as our breakfast. Your kind words about our staff mean a great deal to us and will be shared with the entire team. Roubaix is a city with a rich industrial heritage and many cultural highlights nearby, and we hope you still had the opportunity to discover some of them during your visit. We look forward to welcoming you again soon for another pleasant stay. Kind regards, Simon - Service commercial

Customer review rating 4.5/5

Eric T. Business - Confirmed reviews ALL

Comfortable rooms, great bar/restaurant, friendly staff. Walls a bit thin for external noises

Dear Sir, Thank you for sharing your feedback following your stay. We are pleased that you appreciated the comfort of our rooms, our bar and restaurant, as well as the friendliness of our team. Regarding sound insulation, please be assured that we have taken all possible measures to limit noise as much as possible. However, our hotel is located in a historic listed building, full of character and authenticity. While this gives the property its unique charm, it may also involve a few inconveniences that modern buildings, often lacking this historic character, do not experience. We truly hope to have the pleasure of welcoming you again at the Mercure Lille Roubaix Grand Hôtel. Kind regards, Simon - Service commercial

Customer review rating 4.5/5

Peter B. Solo - Confirmed reviews ALL

just one minute off grand place (direct metro connection to Lille train stations), 5 minute walking from La Piscine museum, 10 minutes to outlet mall, 10 min to train station. - beautiful lobby and restaurant. room was a bit basic, but newly renovated and clean. comfy bed. breakfast was ok. - staff very nice. - I would definitely stay there again.

Guten Tag, vielen Dank für Ihre hervorragende Bewertung und für Ihr ausführliches Feedback zu Ihrem Aufenthalt im Mercure Lille Roubaix Grand Hôtel. Es freut uns sehr, dass Ihnen unsere zentrale Lage, ideal zur Erkundung der Stadt und ihrer Umgebung, sowie die Atmosphäre unserer Lobby und unseres Restaurants gefallen haben. Ebenso schön zu lesen ist, dass der Komfort der Betten, die Sauberkeit des kürzlich renovierten Zimmers und die Freundlichkeit unseres Teams zu einem gelungenen Aufenthalt beigetragen haben. Bezüglich der Pappbecher im Zimmer möchten wir Sie darüber informieren, dass diese in Kürze durch Tassen ersetzt werden, um den Komfort und das Gästeerlebnis weiter zu verbessern. Ihre lobenden Worte geben wir sehr gerne an Étienne weiter. Er wird sich besonders über Ihre Erwähnung freuen, insbesondere über den herzlichen Empfang und seine sehr guten Deutschkenntnisse – ein echter Mehrwert für unsere internationalen Gäste. Wir freuen uns sehr, dass Sie uns ohne Zögern wieder besuchen würden, und hoffen, Sie bald erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Simon - Service commercial

Other web-users rate our hotel

  • 144 reviews 7.4/10 Location
  • 242 reviews 6.1/10 Room
  • 249 reviews 8.6/10 Service
  • 99 reviews 7.6/10 Breakfast
  • 65 reviews 7/10 Cleanliness

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