Mercure Lille Roubaix Grand Hotel Hotel

Mercure Lille Roubaix Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 392 reviews

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Hotel extras

  • Reinforced health protocol with our ALLSAFE certification

  • Art Deco Building

  • Bright and air-conditioned rooms, NUXE products

  • 328 yard walk from La Piscine Museum and 15 mins by Metro to downtown Lille

  • Catering with fresh, homemade dishes

Hotel location

Mercure Lille Roubaix Grand Hotel Hotel

22 avenue Jean Lebas
59100 ROUBAIX
France

Telephone +33 3 28 52 13 98

Fax +33 3 28 52 45 45

  • METRO TRANSPOLE:  2 MAIRIE ROUBAIX

  • By plane

    LILLE LESQUIN At 20km / 12.43 miles

  • By train

    GARE DE ROUBAIX At 0.5km / 0.31 miles

GPS:50.692593, 3.170813

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Vieil Abreuvoir

The restaurant welcomes you from Monday noon to Friday noon (closed on Friday evenings, weekends and public holidays) We offer gourmet, regional and seasonal cuisine; we also recommend our "market menu".

Our accommodation(s)

The rooms are lovingly decorated in a mix of warm tones with a modern twist and are equipped with LCD screens, cable TV, Wi-Fi access and bathtub or rain shower. Family Suites include a sofa bed and are more spacious offering enough room for a family of four (including two children under 16 years of age).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  392 reviews

TripAdvisor Rating  4.0/5  441 reviews

Certificate of excellence 2022

Lovely staff

TripAdvisor rating 4.0/5

Amy Rebecca L Couples - TripAdvisor review

Quiet hotel but the staff explained that Summer is their down time because they cater mostly to businesses/ events. The receptionist was so helpful, he doubled as the bartender and he was really great. The room was simple but not lacking

nice Hotel, would need some renovation of the halways and insulation though

Customer review rating 4.0/5

Pascal Couples - Confirmed reviews ALL

the room was nice and clean. the common parts of the hotel are a bit wore down.

Good stay, friendly staff

Customer review rating 3.5/5

Arne W. Business - Confirmed reviews ALL

Hotel is nice, but a bit worn out, only bad thing about my stay was the bed, the condition of the bed was very poor, i could feel the springs and felt like i was unable to escape the middle due to the fact of wearing, felt a bit like sleeping in a bowl, no top mattress didn't make it better, pillows was baby size.

Friendly staff, poor bed

TripAdvisor rating 4.0/5

AWO1971 Business - TripAdvisor review

Hotel is nice, very friendly staff. Hotel a bit worn but clean. only bad thing about my stay was the bed, the condition of the bed was very poor, i could feel the springs and felt like i was unable to escape the middle due to the fact of wearing, felt a bit like sleeping in a bowl, no top mattress didn't make it better, pillows was baby size.

Good afternoon, Thank you for your comment following your stay in our hotel. Please excuse us for the bedding problem, I would like to inform you that these will be changed for you in the 3rd quarter of this year. Regarding the pillows, they are referenced by the Accor brand. We will be sure to pass this information. Cordially, Clarisse Galland Sales Department

One night

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The architecture of the lobby is very nice and the staff friendly. However the air conditioning did not work and the room was too hot to sleep (23°C) and opening a window means terrible noise from the street. So we did not have a good night.

Dear ALAIN D., Thank you for taking the time to tell us about your experience at the Mercure Lille Roubaix Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After checking with the technical service, the air conditioning works perfectly. Know that our reception team is available 24 hours a day to serve you. Sincerely, Clarisse Galland Sales Assistante

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Other web-users rate our hotel

  • 88 reviews 6.7/10 Location
  • 189 reviews 5/10 Room
  • 206 reviews 8.9/10 Service
  • 112 reviews 4.7/10 Comfort
  • 67 reviews 4.5/10 Food
  • 67 reviews 3.6/10 Vibe
  • 64 reviews 7.4/10 Breakfast
  • 54 reviews 4.4/10 Amenities

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