Customer review rating (ALL Rating) 4.4/5 1,161 reviews
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Grand Mercure Curitiba Rayon
Rua Visconde de Nacar 1424, Centro
80410-201 CURITIBA
Brazil
GPS:-25.43432, -49.2765
Contact email
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Museums
Access: 5.8 km / 3.6 mi 45 min walk / 15 min drive
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Park
Access: 3.7 km / 2.3 mi 30 min walk / 10 min drive
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Shopping centre/mall
Access: 800 m / 0.5 mi 6 min walk / 2 min drive
Shopping centre/mall
Access: 1.7 km / 1.06 mi 18 min walk / 8 min drive
Restaurant and cafe district
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Specialized in Brazilian cuisine, the restaurant welcomes its guests to traditional and sophisticated gastronomy in a conveniently cozy, high-quality place for small gatherings or relaxing, fun moments.
RENOWNED CHEF KAZUO HARADA IS THE HEAD BEHING HAIYO'S HIGHEST QUALITY ORIENTAL CUISINE. IN AN AMAZINGLY INTIMATE ENVIRONMENT, YOU CAN "VISIT" ASIA THROUGH OUR EXCLUSIVE DISHES AND TASTING MENU.
Great staff
Customer review rating 5.0/5
Shawna G. Families - Confirmed reviews ALL
Dear Shawna G., We very much appreciate your comments regarding your stay at the Grand Mercure Curitiba Rayon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Soon (during this year), we will have a refurbishment, that will guarantee comfort and a new decoration for the rooms. We already have 25 rooms updated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Kanbara General Manager Grand Mercure Curitiba Rayon
Très bruyant / Very noisy in the room I was in
Customer review rating 1.5/5
C. Business - Confirmed reviews ALL
Dear Laurent C., Thank you for taking the time to tell us about your experience at the Grand Mercure Curitiba Rayon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns about the acoustic problem, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Kanbara General Manager Grand Mercure Curitiba Rayon
Customer review rating 4.5/5
Joao V. Solo - Confirmed reviews ALL
Olá Sr João, Agradecemos os seus comentários ao término da sua hospedagem no Grand Mercure Curitiba Rayon. É um prazer recebermos os seus elogios sobre nossa estrutura e serviços. Compartilharemos os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham para um serviço irrepreensível. Na expectativa de acolhê-lo mais uma vez, queira aceitar os nossos melhores cumprimentos. Cordialmente, Fernando Kanbara Gerente Geral Grand Mercure Curitiba Rayon
Customer review rating 5.0/5
Yvonne B. Solo - Confirmed reviews ALL
Dear Ivonne B., We very much appreciate your comments regarding your stay at the Grand Mercure Curitiba Rayon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Kanbara Gerente Geral Grand Mercure Curitiba Rayon
Same as 20 years ago
Customer review rating 3.0/5
David Solo - Confirmed reviews ALL
Dear David P., Thank you for taking the time to tell us about your experience at the Grand Mercure Curitiba Rayon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As part of team training we will reinforce actions to guarantee the all brand standards and the quality of our services specially in housekeeping and maintenance. A new refurbish will be made during this year to improve structure (room and bathroom) and new furniture / electronic equipments. We already have 70 new rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Kanbara General Manager Grand Mercure Curitiba Rayon
Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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