Grand Mercure Curitiba Rayon 5 stars

Customer review rating (ALL Rating) 4.3/5 1,721 reviews

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Grand Mercure Curitiba Rayon - Image 1
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Rua Visconde de Nacar 1424, Centro, 80410-201 CURITIBA, Brazil

Description

Hotel extras

  • Hold your event with us! Events area with capacity for up to 400 people

  • For your health and well being visit Day Spa. Contact us for information

  • Pet-friendly hotel! Small animals are welcome

  • Families are welcome! Children up to 7 years old stay for free

  • 20 minutes by car from Expo Unimed and Expo Trade event centers

Our accommodation(s)

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Hotel location

Grand Mercure Curitiba Rayon

Rua Visconde de Nacar 1424, Centro
80410-201 CURITIBA
Brazil

GPS:-25.43435, -49.27648

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,721 reviews

Nice Hotel

Customer review rating 4.5/5

Natana Solo - Confirmed reviews ALL

Beautiful Hotel, would recommend.

Dear Natana F., We very much appreciate your comments regarding your stay at the Grand Mercure Curitiba Rayon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will check your feedback about room service and if could share with me, what exactly happened would be easier to make an action plan about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Kanbara General manager Grand Mercure Curitiba Rayon

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Hotel staff was hospitable and room was clean and nice. Air conditioning did not work very well but everything else was great.

Dear Jeanne Marie Z., We very much appreciate your comments regarding your stay at the Grand Mercure Curitiba Rayon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will check air conditioning system, to guarantee better conditions in your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Kanbara Gerente Geral Grand Mercure Curitiba Rayon

well located

Customer review rating 5.0/5

Luis F. G. S. Business - Confirmed reviews ALL

excellent

Olá Sr Luis Fernando, Agradecemos os seus comentários ao término da sua hospedagem no Grand Mercure Curitiba Rayon. É um prazer recebermos os seus elogios sobre nossa estrutura e serviços. Compartilharemos os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham para um serviço irrepreensível. Na expectativa de acolhê-lo mais uma vez, queira aceitar os nossos melhores cumprimentos. Cordialmente, Fernando Kanbara Gerente Geral Grand Mercure Curitiba Rayon

Good stay

Customer review rating 3.5/5

Carlos R. Business - Confirmed reviews ALL

Effective staffing. Good breakfast. Good location but the shower is completely open! Not a wall, or a glass box. After taking a shower, the bathroom was completely wet!

Olá Sr Carlos, Agradecemos os seus comentários ao término da sua hospedagem no Grand Mercure Curitiba Rayon. É um prazer recebermos os seus feedbacks sobre nossa estrutura e serviços. Referente ao caso do box, em casos de alta ocupação, utilizamos os apartamentos para PCD (pessoas com deficiência) e este não possuem o box, por questões de acessibilidade. Lamentamos este fato. Gostaria de informar que estamos em processo de reforma e teremos novo 81 quartos até jun/24. Esperamos revê-lo em breve e que possamos reverter sua impressão sobre todos os nossos quartos. Cordialmente, Fernando Kanbara Gerente Geral Grand Mercure Curitiba Rayon

Good stay

Customer review rating 3.5/5

La Couples - Confirmed reviews ALL

Good hotel but rooms could improve in the hot water keeps getting cold and then too hot. The bedroom smelled a bit of mold. I guess because they don’t keep the AC on and only when guests put their key in the compartment near the door.

Dear Luiz A., We very much appreciate your comments regarding your stay at the Grand Mercure Curitiba Rayon. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will check with maintenance dept. this problem about the hot water and AC System. Thank you again for sharing your experience, and we hope your next visit will be better as compare the previous one. Sincerely, Fernando Kanbara General Manager Grand Mercure Curitiba Rayon

Other web-users rate our hotel

  • 326 reviews 9.1/10 Location
  • 821 reviews 5.3/10 Room
  • 851 reviews 8.6/10 Service
  • 17 reviews 3.4/10 WiFi
  • 426 reviews 8.8/10 Breakfast
  • 330 reviews 5/10 Comfort
  • 298 reviews 5.5/10 Cleanliness
  • 288 reviews 4.7/10 Vibe

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