Mercure Curitiba Batel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,810 reviews

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Description

Hotel extras

  • Recently renovated apartments.

  • Meeting rooms ideal for your event. Contact us!

  • Recreation area w/renewed fitness center and heated pool (max. 26 degrees).

  • 15 minutes by car to BR 277 highway

  • 18-minute drive to the Santa Felicidade district

Our accommodation(s)

Hotel location

Mercure Curitiba Batel

Rua Alferes Angelo Sampaio, 1177 Batel, CURITIBA - PR
80420160 CURITIBA
Brazil

GPS:-25.44282, -49.28297

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALLURE

Try excellent dishes in the Allure Restaurant and relax in the Allure lounge bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,810 reviews

Customer review rating 4.0/5

Manjunath N. J. Business - Confirmed reviews ALL

Front desk staff helped for Tour guidance & dinner selection, also arranged to attend AC problem

Dear, Manjunath, Thank you very much for your kind feedback! We’re delighted to hear that our reception team was able to assist you with tour recommendations, dinner suggestions, and promptly support you with the air conditioning issue. Your recognition means a lot to us. We truly appreciate your comments and hope to welcome you again soon! Best regards, César Oliveira Assistant Manager Mercure Batel

Customer review rating 4.5/5

Jeffery T. B. Couples - Confirmed reviews ALL

Everyone was nice and helpful

Dear Mr. Jeffery, Thank you very much for your kind feedback! We are delighted to know that our team was friendly and helpful during your stay. Your comment means a lot to us and motivates us to keep delivering great service. We hope to welcome you again soon! Best regards, César Oliveira Assistant Manager Mercure Batel

Customer review rating 1.5/5

Peter C. Business - Confirmed reviews ALL

A colleague was helping me with check in and taking luggage to my room. The car park attendant tried twice to take their car keys and charge for this time period. Check in took a long time due to an issue with the hotel systems. Lack of flexibility by the hotel to change the booking to include breakfast, with additional costs included.

Dear Mr. Peter, Thank you for your feedback. We sincerely apologize for the inconvenience during your arrival, including the parking situation and the delay at check-in due to system issues. We also regret that our flexibility regarding your reservation did not meet your expectations. Your comments have been shared with the team for improvement, and we hope to provide you with a smoother experience in the future. Best Regards, César Oliveira Assistant Manager Mercure Batel

Customer review rating 5.0/5

Christopher A. S. B. Business - Confirmed reviews ALL

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Prezado Sr Crhistopher, Agradecemos por compartilhar seus comentários sobre sua estada no Mercure Curitiba Batel. Ficamos muito felizes em receber suas palavras e elogios. Tenha certeza de que seus comentários serão compartilhados com toda a nossa equipe, pois a sua satisfação é a maior motivação para continuarmos oferecendo um serviço de excelência. Esperamos ter o prazer de recebê-lo novamente em breve. Atenciosamente, César Oliveira Subgerente Mercure Curitiba Batel

Customer review rating 4.5/5

Oscar G. P. P. Business - Confirmed reviews ALL

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Other web-users rate our hotel

  • 347 reviews 9.5/10 Location
  • 832 reviews 6.8/10 Room
  • 759 reviews 7/10 Service
  • 29 reviews 2.6/10 WiFi
  • 456 reviews 8.4/10 Breakfast
  • 400 reviews 6/10 Comfort
  • 296 reviews 6.6/10 Cleanliness
  • 189 reviews 7.2/10 Food

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