Mercure Curitiba Batel

Mercure Curitiba Batel 4 stars

Customer review rating (ALL Rating) 4.5/5 141 reviews

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Hotel extras

  • Recently renovated apartments.

  • Meeting rooms ideal for your event. Contact us!

  • Recreation area w/renewed fitness center and heated pool (max. 26 degrees).

  • 18-minute drive to the Santa Felicidade district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Curitiba Batel

Rua Alferes Angelo Sampaio, 1177 Batel, CURITIBA - PR
80420160 CURITIBA
Brazil

GPS:-25.443106, -49.282936

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ALLURE

Try excellent dishes in the Allure Restaurant and relax in the Allure lounge bar

Our accommodation(s)

We have several types of brand new apartments, ideal for business, leisure or families: Standard apartment, Superior apartment, Executive room, Executive suite with 2 double beds, Executive duplex suite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  141 reviews

TripAdvisor Rating  4.0/5  1,372 reviews

Terrible. Avoid.

TripAdvisor rating 1.0/5

smslondon2000 TripAdvisor review

Hotel looks nice but their billing and food service are awful. They refused to cook me a vegetarian meal, telling me I should eat chicken. Eventually they gave me a plain plate of chips. I complained at check out and the hotel took the price of the meal off the bill. Excellent, I thought that was that. No such luck. A month later, the hotel billed my credit card for the meal. But they didn’t send an invoice. With no invoice, I couldn’t claim on my expenses and I wasn’t even sure this was for the meal - it could have been fraud. I repeatedly called and emailed the hotel but they ignored me. Reported to head office also, but they took six weeks to reply and still sent no invoice. Eventually got a local colleague to sort out the mess. I understand the hotel actually broke Brazilian law charging a credit card when the card holder was not present.

Not up to the brand standard

TripAdvisor rating 3.0/5

petermigliorato Couples - TripAdvisor review

Convenient location in Batel, a short taxi to shopping and dining. Hotel staff (front desk and bar/restaurant) need training. For example, it took 30 minutes to check out and get a correct bill. It took 20 minutes to get a drink served at the bar using the gift coupon given to us at check-in. That turned an unexpected gift into a headache. However, the staff is generally friendly, but not supported by systems or empowered by management to delight the customer

The Hotel is all renewed but services horrible

TripAdvisor rating 3.0/5

rafaelmg200421220 Business - TripAdvisor review

This was the very last time I tried to stay at the Mercure Batel... the rooms are all renewed but unfortunately the service is horrible - in less than 6 hours they had to change my room 3 times: 1st - super smoke smell in the room, 2nd - noise from a construction in the upper lever floor, 3rd - A/C was not working properly... plus, I had to call more than 4 times to beg for my RECEIPT!!! RPS...

Excellent Hosts

Customer review rating 5.0/5

Luiza G. Business - Confirmed reviews ALL

During this pandemic times I am aware on how challenging is to receive people from different part and still keep the responsibility of protection and good services. I really appreciate the willingness of keeping customers protection and the great service I received. I was on a working trip and every single employee was kind and respectful in a level that I felt almost at home. Thanks a lot!

Great location nice friendly employees

Customer review rating 5.0/5

Max A. Solo - Confirmed reviews ALL

When I am in Curitiba I always stay at Mercure Hotel and I love. The employees are very nice and friendly, very clean and great breakfast.

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Other web-users rate our hotel

  • 199 reviews 8.6/10 Location
  • 379 reviews 7.5/10 Room
  • 294 reviews 7.5/10 Service
  • 8 reviews 4.5/10 WiFi
  • 240 reviews 8.4/10 Breakfast
  • 186 reviews 6.7/10 Comfort
  • 123 reviews 7.4/10 Cleanliness
  • 72 reviews 7/10 Amenities

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