Mercure Curitiba Golden Hotel 4 stars

Customer review rating 4.4/5 5,894 reviews

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Mercure Curitiba Golden Hotel
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Curitiba Golden Hotel

Rua Desembargador Motta 2044
Batel
80420190
curitiba
brazil

Tel: +554133227666

Fax: (+55)4133224972

Check-in from 12h00

Check out up to 12h00

  • By plane

    AFONSO PENA At 25km / 15.54 miles

  • By helicopter

    BACACHERI AIRDROME At 20km / 12.43 miles

  • By car

    BR 101 At 40km / 24.86 miles

  • By car

    BR 116 At 8km / 5 miles

  • By car

    BR 277 At 3km / 1.88 miles

  • By car

    BR 376 At 5km / 3.13 miles

  • By train

    CURITIBA RAILWAY STATION At 8km / 4.97 miles

GPS :-25.436333, -49.281826

Our accommodation(s)

You can choose from various categories of apartments: Standard with a hall and sofa-bed to accommodate a third person, and Studio, which is ideal for one person or a couple

Classic Room with a queen-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Classic Room with 1 double bed or twin beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Curitiba Golden Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,894 reviews

tripadvisor

TripAdvisor Rating 4.0/5

916 reviews

Closed for too long

Customer review rating 4.4/5

Luis N. Couples - 19/11/2020 Confirmed reviews ALL

Due to the pandemic, the room we were assigned was closed for 3+ months, and on the first night, my wife and I felt extreme allergy symptoms that we almost confused with Covid19. We had to take medication and request the staff to replace all fabric-made materials like curtains, mattress, etc. The overall condition of the room was poor (sound proof windows were not blocking sounds, AC filter and WC vent filter were clogged with dust. The shower drain couldn't handle the water flow and could overflow if I didn't reduce the shower. The lock broke during the stay because the wooden frame from the door was falling apart. Some of the electric plugs would cause shock. The staff was very cordial and responsive (front desk, restaurant, cleaning, maintenance) so that was a plus side for the stay. The panoramic elevator is fun, but can be a bit scary sometimes too. The hand sanitizer used on the elevator smells like urine.

Good stay

Customer review rating 4.4/5

Amanda B. Couples - 03/11/2020 Confirmed reviews ALL

It was a good experience. The service was really nice.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mariana Caroline de Freitas General Manager Mercure Curitiba Golden

Outdated and small rooms

Customer review rating 4.4/5

Anonymous Couples - 11/10/2020 Confirmed reviews ALL

Design is a bit outdated and overpriced for the value you are offering.

Dear Steffen Z., Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariana Caroline de Freitas General Manager Mercure Curitiba Golden

Well located, extremely clean and safe, very comfortable and all employees excellent!

Customer review rating 4.4/5

Alan Couples - 25/09/2020 Confirmed reviews ALL

Comfortable, clean, safe, good food and well taken care of by all who attended us.

Dear Mr. Alan, We thank you for your time assessing us. We are happy that you enjoyed your stay with us. We look forward to seeing you soon. Best Regards Ana Paula Biscotto Front Office Coordinator

Good. Not great.

Customer review rating 4.4/5

Murilo P. Business - 19/09/2020 Confirmed reviews ALL

The tv was inside a frame that doesn't allow easy access to the manual controls. Since I was only given one box remote, and for some reason the box remote wouldn't turn the tv on, it was a little annoying. Since I had two TVs, it would be only logical to have two remotes. Next, because I was in room 707, the internet was really bad in some parts of the apartment. Finally, I paid cash, but the clerk didn't actually have change to give me back, and that was forgotten. Sure, it was just 50 cents, but it's my money. Accor is not really in need if I were to choose to give it away.

Prezado Sr. Murilo, Agradecemos o seu feedback referente a sua hospedagem no Mercure Curitiba Golden Hotel. Em relação aos seus comentários, informo que já tomamos as medidas internas para que falhas desta natureza não voltem a acontecer. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança para uma próxima de uma próxima estada. Atenciosamente, Ana Paula Biscotto Coordenadora de Recepção
Customer review rating 4.4/5

Joel A. D. Couples - 25/03/2020 Confirmed reviews ALL

Hotel excelente .

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Caroline de Freitas Gerente Geral Mercure Curitiba Golden

FANTASTIC STAY

Customer review rating 4.4/5

Juan F. C. V. Business - 02/03/2020 Confirmed reviews ALL

NICE HOTEL LOCATED ON A PERFECT PLACE.

Dear Mr. V., We thank you for your time assessing us. We are happy that you enjoyed your stay with us. We look forward to seeing you soon. Best Regards Ana Paula Biscotto Front Office Coordinator

Good hotel with poor wifi connection

Customer review rating 4.4/5

G S. K. Business - 27/02/2020 Confirmed reviews ALL

Hotel is good. Rooms are well furnished. Neat and clean. The only drawback of the hotel is the wifi connection. I complained couple of times, but still no improvements on wifi network.

Dear Mr. K., We thank you for your time assessing us. We are sorry we didn't have such a good experience with us. We look forward to receiving you once again in order to improve your experience with us. Sincerely, The Mercure Curitiba Golden Team

Comfortable stay but poor internet

TripAdvisor rating 4.0/5

senthilkumarg2014 Business - 26/02/2020 TripAdvisor review

I stayed in room 607. Room is small? Spacious and good natural air as well as air conditioned in the bed room. Internet wifi was very poor..even after repeated complaints there was no change in wifi network.

Dear guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Curitiba Golden team

Great allocation, comfortable room, but a terrible wifi.

Customer review rating 4.4/5

Norberto Business - 11/02/2020 Confirmed reviews ALL

I used to travel for work and i´ve been more than five times in this hotel. Is very difficult to work and to be connected to the family using your wifi

Dear Mr. S., We thank you for your time assessing us. We are sorry we didn't have such a good experience with us. We look forward to receiving you once again in order to improve your experience with us. Sincerely, The Mercure Curitiba Golden Team

Check Out Disaster

Customer review rating 4.4/5

Peter C. Business - 19/01/2020 Confirmed reviews ALL

Room - great Hotel - great Location - great Very disappointed that the hotel would not change my reservation to include breakfast 35 minutes to check out is completely unacceptable. Charge me incorrectly. Made multiple mistakes at check out and too long to try to rectify

Dear Mr. C., We thank you for your time assessing us. We are sorry we didn't have such a good experience with us. We look forward to receiving you once again in order to improve your experience with us. Sincerely, The Mercure Curitiba Golden Team

Excellent Stay always at Mercure Golden

Customer review rating 4.4/5

Mark Y. Business - 18/01/2020 Confirmed reviews ALL

I always had excellent stay at Mercure Golden. The staff are very nice and friendly. The room is very clean.

Dear Mr. Y., We thank you for your time assessing us. We are happy that you enjoyed your stay with us. We look forward to seeing you soon. Best Regards Ana Paula Biscotto Front Office Coordinator

satisfatory

Customer review rating 4.4/5

Guilherme Families - 26/12/2019 Confirmed reviews ALL

everything was ok but I was with my 1 year old son and stayed in a room below the academy, with high level of noise in the room from 6:00 until 22:00, and also the mattress wasn't good

Dear Mr. Guilherme, We thank you for your time assessing us. We are sorry we didn't have such a good experience with us. We look forward to receiving you once again in order to improve your experience with us. Sincerely, The Mercure Curitiba Golden Team

Very early morning nosie from room above_check in odd_check out odd

Customer review rating 4.4/5

M. Business - 12/12/2019 Confirmed reviews ALL

Checkin - had me down for 3 days not one, despite my voucher showing 1 night. Very early in the morning the room directly above me was extremely noisy… bed or sofa or both being dragged across the floor, it went on continually for 30mins... I am sure it was room cleaning although the hotel said it was not. At check out, they again said my stay was for 3 days despite it being noted at check in.

Dear Mr. M., We thank you for your time assessing us. We are sorry we didn't have such a good experience with us. We look forward to receiving you once again in order to improve your experience with us. Sincerely, Ana Paula Biscotto Front Office Coordinator

Some improvement points

Customer review rating 4.4/5

Everson Business - 07/12/2019 Confirmed reviews ALL

The Wifi service had a poor performance during the week I stayed in this hotel. Not an option for conference calls. I'd like to complain about lack of ice cream flavors. In one day there was only one flavor, and the next day there were no ice cream flavors!

Dear Mr. A., We thank you for your time assessing us. We are sorry we didn't have such a good experience with us. We look forward to receiving you once again in order to improve your experience with us. Sincerely, The Mercure Curitiba Golden Team

Noise from the street

Customer review rating 4.4/5

Giorgio Business - 25/11/2019 Confirmed reviews ALL

Room I got was small. Was clean, but the windows are not isolating enough the noise coming from the street.

Mr. Zambron We thank you for your time assessing us. Regarding the noise, this item is part of a reviewing program of development in the near future. As for your room size, the hotel has different categories in larger sizes so please check the availability with your company. Best Regards, The Mercure Curitiba Golden Team

Great experience

Customer review rating 4.4/5

Diego S. Business - 08/11/2019 Confirmed reviews ALL

a short trip in town, stayed at the hotel only to repouse but was not the first time at the hotel, so the good quality already was expected like always.

Mr S. We thank you for your time assessing us. We your happy that you and enjoyed your stay with us. We look forward to seeing you soon. Best regards, The Mercure Curitiba Golden Team

I like it

Customer review rating 4.4/5

Sarah Business - 05/11/2019 Confirmed reviews ALL

Very nice experience. I like the separate living room and bed room very much!

Mr Xiaohu We thank you for your time assessing us. We your happy that you and enjoyed your stay with us. We look forward to seeing you soon. Best regards, The Mercure Curitiba Golden Team

Good place to stay, with good attendants.

Customer review rating 4.4/5

Fernando A. Families - 04/11/2019 Confirmed reviews ALL

My experience was very nice. The place is very good located, the people there are very helpful.

Mr A. We thank you for your time assessing us. We your happy that you and enjoyed your stay with us. We look forward to seeing you soon. Best regards, The Mercure Curitiba Golden Team

MINHA NOVA ESTADIA NO MERCURE GOLDEN CURITIBA.

Customer review rating 4.4/5

Juan F. C. V. Business - 25/10/2019 Confirmed reviews ALL

EXPETACULAR! O TIME É FANTASTICO!

Prezado Sr Juan, Agradecemos pela avaliação do nosso hotel. Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Marcio

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