the restaurant is a plus and the restaurants services are optimal - with the reception I just awe in the fact that I thought my bag was in the car to depart, but it was forgotten beside the receptionist!!! this was a bit of a nuissance and took me some 3 hours to retrieve the bag from a friends house in sao paulo. i love the room. the duvet it far TOO HOT for the climate, so I usually ask for sheets + blanket, this is the 2nd time i notice this. the a/c in the restaurant area is freezing, too cold for brazilians, it should range around 22-23,5 celsius to be pleasant. you can see people shrugging seated because they are feeling cold, then you feel less relaxed to consume, right? the location of the hotel is awesome and the people also. i would like to make a recommendation on MARINA from the restaurant whom answered the phone when I called about the bag and the reception did not take calls, she answered, promptly found the bag and wrapped it in plastic and tape sealing it and received the person who came to fetch it. she was comprehensive, calm, empatic, friendly, fast and precise. she deserves to be close to the public. we travelled for the brazilian nationals in fencing, so we had bags with sportive equipment.

TRANQUILA SEM GRANDES ACONTECIMENTOS. RESTAURANTE LEGAL, DIFERENTE

The hotel disposes of lovely accommodation. The room is just perfect: a good bed, a strong and relaxing shower, quiet and clean space. Shoutout to breakfast with an incredible sort of food, fruits, beverages, and pastry. Definitely will book me again at this place.

This hotel is Well located on one of best neighborhoods in Curitiba. Easy access and plenty of restaurants close. Staff is very friendly and do their best to serve.

It was a surprise!!! Really good stay in Curitiba /PR

Location is very good, outstanding personnel, excellent food

The best part of my stay with you was Ailton, your front desk host. Ailton stands out as one of those who takes his position and your company seriously and wanted me to feel completely welcome and at home, as he said at my check in. I would consider him management material. Unfortunately, his attitude and performance is not consistent among other staff. Many did not greet me when they saw me, at check out, the tall gentlemen never asked about my stay, never thanked me for the stay, and on another occasion when my room card stopped working, redid the card but never apologized for the inconvenience. There's a young lady working breakfast who is outstanding. Greeted me in English with "Good morning" every time she saw me and went out of her way I saw with guest to help them. She is kitchen staff but should be worked into management if possible. Dinner was excellent food but the wait staff again is inconsistent in level of service. The breakfast was not great food and the coffee requires a course to make, unless you want the warm water from the thermos. Room was cleaned well and timely each day. Overall, better training across staff and a secret guest program would give you better and consistent feedback. One last item, we wanted to rent a business suite. Took more than a week for them to get back to us and when we finally rented the suite and arrived, it was empty other than a table for a projector. We sat in the restaurant for free. A meeting table at least and inviting room would have made a difference. We had not time for a table to be selected, brought in and set up by then. The room needs new carpeting and a fresh decoration. It's depressing. Thanks for asking and let me know if you received this. in…

Very good atmosphere, service and location. Clean and nicely decorated rooms and other premises and very friendly personnel made my stay a very pleasant experience. Location in the middle of Curitiba is excellent.

It was a very nice experience! Nothing to complain about.

Perfect stay! Kind staff, hygiene protocols, restaurant is great with well served dishes and very tasteful. Suite was amazing, spatious, well equipped and many amenities. Jacuzzi and shower were great, enormous bed. Overall a great experience.

Towels were dirty. The points have still not been credited many days after checkout. The bed and pillows are not very comfortable. The pisco sour in the Peruvian restaurant downstais is awful. A very mediocre hotel.

I had a great stay at this hotel. The staff was very friendly and helpful. As a platinum Allaccor member I managed to get upgraded to their suite, which was spacious and comfortable. I particularly enjoyed the jacuzzi, which I used every evening. The hotel restaurant was exceptional. It serves delicious Peruvian cuisine and great breakfast. The location of the hotel was great, quite safe and close to all the tourist attractions. Highly recommended

For those who know the Novotel standard, the Curitiba meets expectations, but not anything exceptional. Highlight to the Peruvian restaurant, although the menu is very specific, without major varieties. The reception is welcoming and the checkin staff friendly. I just missed a bigger commitment from the staff at breakfast. They were unprepared for a little more movement and left many items missing. Missed juice, glass and were not making omelette. I even asked for one, but they said it was not possible because it was “a little full”. Anyway, worth the stay for customers who keep loyalty, but nothing that can be a differential.

This is one of the best cost-benefit unit of the AccorHotels in South America. Unique service. Incredible decorated rooms. Amazing Peruvian restaurant. Well located - located in Batel, one of the best neighborhoods, it’s just a few minutes from the main city-attractions.

Good space and room furniture. When other people opens they´re doors, your door room makes noise. Breakfast room is pretty small, difficult to get the food, tables pretty near one to each other, it´s uncomfortable to eat there. I'll prefer another Hotel for relaxing.