Novotel Curitiba Batel Hotel 4.5 stars

Customer review rating 4.6/5 2,794 reviews

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Room 1

Novotel Curitiba Batel
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+ 18 Services

Hotel extras

  • Pet friendly hotel in Curitiba. Charges apply.

  • No charge for children aged 16 or under sharing with their parents.

  • Hotel in Curitiba offering suites with hydro massage

  • Concierge service

  • 25-minute drive to Afonso Pena International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Children's Club for 3 to 6 years
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Curitiba Batel

Rua Doutor Pedrosa
288
Centro
80420120 curitiba
brazil

Tel: +554131972750

Fax: (+55)4131972750

Check-in from 12h00

Check out up to 12h00

  • By plane

    AFONSO PENA At 18km / 11.18 miles

GPS :-25.43809, -49.27721

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.

Our restaurants and bars

Restaurante Q Ceviche - Peruano

Type of cuisine: Thematic cuisine

Restaurant with authentic Peruvian cuisine. The best Ceviche in Curitiba! Breakfast, lunch and dinner suitable for Celiacs. See options in our restaurant.

GOURMET BAR

The Gourmet Bar is perfect for dining out with the family or spending happy hour with friends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 62

  • Maximum capacity: 55 people

Find out more

Our guest reviews for
Novotel Curitiba Batel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,794 reviews

TripAdvisor Rating 4.5/5

479 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Stay

Customer review rating 4.0/5

Lee B. Business - 17/09/2021 Confirmed reviews ALL

The best part of my stay with you was Ailton, your front desk host. Ailton stands out as one of those who takes his position and your company seriously and wanted me to feel completely welcome and at home, as he said at my check in. I would consider him management material. Unfortunately, his attitude and performance is not consistent among other staff. Many did not greet me when they saw me, at check out, the tall gentlemen never asked about my stay, never thanked me for the stay, and on another occasion when my room card stopped working, redid the card but never apologized for the inconvenience. There's a young lady working breakfast who is outstanding. Greeted me in English with "Good morning" every time she saw me and went out of her way I saw with guest to help them. She is kitchen staff but should be worked into management if possible. Dinner was excellent food but the wait staff again is inconsistent in level of service. The breakfast was not great food and the coffee requires a course to make, unless you want the warm water from the thermos. Room was cleaned well and timely each day. Overall, better training across staff and a secret guest program would give you better and consistent feedback. One last item, we wanted to rent a business suite. Took more than a week for them to get back to us and when we finally rented the suite and arrived, it was empty other than a table for a projector. We sat in the restaurant for free. A meeting table at least and inviting room would have made a difference. We had not time for a table to be selected, brought in and set up by then. The room needs new carpeting and a fresh decoration. It's depressing. Thanks for asking and let me know if you received this. in…

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ditmar Erich Seiler General Manager

Very nice experience

TripAdvisor rating 4.0/5

sasumikkonen Business - 08/09/2021 TripAdvisor review

Very good atmosphere, service and location. Clean and nicely decorated rooms and other premises and very friendly personnel made my stay a very pleasant experience. Location in the middle of Curitiba is excellent.

Dear Sasumikkonen, We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Alessandra Business - 23/08/2021 Confirmed reviews ALL

It was a very nice experience! Nothing to complain about.

Dear Alessandra F., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Good stay

Customer review rating 5.0/5

Thiago M. Couples - 13/08/2021 Confirmed reviews ALL

The check in was very fast and the stay was pleasant. The hotel was we'll located and even it was briefing we enjoyed the stay

Dear Thiago Batista M., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Perfect location, Welcoming staff, comfortable rooms.

Customer review rating 4.5/5

Felipe S. Business - 12/08/2021 Confirmed reviews ALL

All good inside of the hotel. Very good Peruvian restaurant in the hotel with excellent staff. The only point for improvement is when you have to pay the parking. We should be able to pay it all when we check out and also pay in the hotel balcony.

Dear Felipe Oliveira S., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Very good stay

Customer review rating 5.0/5

João M. Couples - 10/08/2021 Confirmed reviews ALL

Always a great experience. We have been there before and we will always go back to Novotel Curitiba Batel

Dear Joao Mauricio L., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Atende as expectativas

Customer review rating 4.0/5

Abel F. D. S. J. Business - 08/08/2021 Confirmed reviews ALL

Atende bem as expectativas, cumpre bem as necessidades do hospedes.

Exmo Senhor J., Agradecemos os seus comentários no seguimento da sua estada no Novotel Curitiba Batel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente Ditmar Erich Seiler Gerente Geral

Really impressive

Customer review rating 4.5/5

Craig Families - 04/08/2021 Confirmed reviews ALL

Excellent hotel: very modern hotel, top European/North American standards, everything working and in good order, no issues that we could identify. From the high quality, super comfortable mattress, to the overall room design, to the quality and variety of the buffet breakfast and the professional check-in and checkout experience, this hotel really impressed.

Dear Craig Hardie D., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Friendly Staff

Customer review rating 3.5/5

Anonymous Business - 05/07/2021 Confirmed reviews ALL

Overall good experience, rooms adequate, staff very friendly and helpful. Internet in the rooms was very bad however, and needs to be sped up or upgraded

Dear Raja M., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Excellent

Customer review rating 5.0/5

Francine Friends - 29/06/2021 Confirmed reviews ALL

Excellent value for money. Spacious, comfortable and clean room. Incredible bathroom. Perfect continental breakfast. Excellent hotel restaurant for food and drinks. Very attentive and friendly staff. Will stay again for sure!

Dear Francine E., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Nice stay!

Customer review rating 4.5/5

Anonymous Couples - 19/06/2021 Confirmed reviews ALL

Novotel Curitiba is well located, has excellent bedding, nice shower, quiet and confortable. The staff is very nice and helpful. The only thing that I would describe as a point of improvement would be to have more vegetarian options in the dinner menu. Despite that, when we asked the chef, he prepared a delicious vegetarian Ceviche!

Dear Emili L., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

Good stay

Customer review rating 5.0/5

Adria B. Families - 06/06/2021 Confirmed reviews ALL

service was great

Dear Adria Agar B., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Atenciosamente

Good stay

Customer review rating 4.0/5

Edgar I. Couples - 18/05/2021 Confirmed reviews ALL

Very satisfying, great breakfast, excelent reception (Receptionist Bella).

Dear Edgar Junji I., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler
Customer review rating 5.0/5

Sir A. S. Business - 27/04/2021 Confirmed reviews ALL

Super friendly Personal. Nice Ambiente. Thank you for all.

Dear Anton S., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

TripAdvisor rating 5.0/5

luizfke Couples - 17/03/2021 TripAdvisor review

Perfect stay! Kind staff, hygiene protocols, restaurant is great with well served dishes and very tasteful. Suite was amazing, spatious, well equipped and many amenities. Jacuzzi and shower were great, enormous bed. Overall a great experience.

Dear Luiz, We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler General Manager

cleanliness issues, points not credited

TripAdvisor rating 3.0/5

D1050JTmail1 15/03/2021 TripAdvisor review

Towels were dirty. The points have still not been credited many days after checkout. The bed and pillows are not very comfortable. The pisco sour in the Peruvian restaurant downstais is awful. A very mediocre hotel.

Dear Guest I appreciate your comments and we will share with the whole team. We have daily praise for the tidiness of the rooms, the trousseau and especially the restaurant. I believe it was a personal opinion that does not reflect the reality of the hotel. Sincerely Ditmar Erich Seiler General manager

memorable stay

TripAdvisor rating 5.0/5

mrowkapl23 Solo travel - 18/12/2020 TripAdvisor review

I had a great stay at this hotel. The staff was very friendly and helpful. As a platinum Allaccor member I managed to get upgraded to their suite, which was spacious and comfortable. I particularly enjoyed the jacuzzi, which I used every evening. The hotel restaurant was exceptional. It serves delicious Peruvian cuisine and great breakfast. The location of the hotel was great, quite safe and close to all the tourist attractions. Highly recommended

Dear Mariusz We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler Gerente Geral

A great hotel, but nothing surprising

TripAdvisor rating 4.0/5

hugovieiraneves Family - 28/07/2019 TripAdvisor review

For those who know the Novotel standard, the Curitiba meets expectations, but not anything exceptional. Highlight to the Peruvian restaurant, although the menu is very specific, without major varieties. The reception is welcoming and the checkin staff friendly. I just missed a bigger commitment from the staff at breakfast. They were unprepared for a little more movement and left many items missing. Missed juice, glass and were not making omelette. I even asked for one, but they said it was not possible because it was “a little full”. Anyway, worth the stay for customers who keep loyalty, but nothing that can be a differential.

Dear Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bairros, Miler General Manager

Unique

TripAdvisor rating 5.0/5

RodrigoRovai Business - 14/07/2019 TripAdvisor review

This is one of the best cost-benefit unit of the AccorHotels in South America. Unique service. Incredible decorated rooms. Amazing Peruvian restaurant. Well located - located in Batel, one of the best neighborhoods, it’s just a few minutes from the main city-attractions.

Dear We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bairros, Miler General Manager

Good room, very uncomfortable breakfast room

TripAdvisor rating 3.0/5

Wanderer26079696235 Couples - 29/05/2019 TripAdvisor review

Good space and room furniture. When other people opens they´re doors, your door room makes noise. Breakfast room is pretty small, difficult to get the food, tables pretty near one to each other, it´s uncomfortable to eat there. I'll prefer another Hotel for relaxing.

Dear Wanderer, Thank you for your recent stay with us and for your evaluation of our hotel! Although we wish you had a better experience, your comments help us keep improving. Best regards, Aymê Sá

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