Swissôtel Tbilisi 5 stars

Customer review rating (ALL Rating) 4.9/5 509 reviews

Swissôtel Tbilisi - Image 1
Swissôtel Tbilisi - Image 2
Swissôtel Tbilisi - Image 3
Swissôtel Tbilisi - Image 4

Description

Hotel extras

  • Central location in Tbilisi Old Town

  • Purovel spa with professional treatments and an indoor pool

  • Olives Restaurant for breakfast, lunch and snacks daily

  • Atmosphere Restaurant & Bar with panoramic city views

  • Proximity to landmarks and attractions: Dry Bridge Market, Parliament & National Gallery

Our accommodation(s)

Hotel location

Swissôtel Tbilisi

3 Soliko Virsaladze street
0108 TBILISI
Georgia

GPS:41.700821, 44.801433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLIVES RESTAURANT

Olives restaurant is designed with a warm and contemporary feel to enable space yet intimacy. Discover the vibrant flavors of the Mediterranean at Olives, where fresh ingredients and exceptional quality create unforgettable dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  509 reviews

Customer review rating 4.0/5

Alexander F. Friends - Confirmed reviews ALL

Good location. Spacious room- vitality. Nice gym amenities in the room. Comfortable bed and pillows (very important). To improve- towels may be better (thicker). Stuff agressively pretends not to understand some language, though they do understand. I come from Moldova and i cant speak georgian, and let say neither english, so russian could be a good option. They could distinguish between russian speakers (post soviet) and russians.

Dear Alexander F., We very much appreciate your comments regarding your stay at the Swissôtel Tbilisi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin Cluster General Manager Swissotel Tbilisi & Mercure Tbilisi

Customer review rating 3.0/5

Dmitrii G. Couples - Confirmed reviews ALL

Breakfast was lacking. No porridge, no salmon. Bottled juice was labelled as fresh. Sofas outside were wet on one occasion, so I had to change after breakfast. Asked for second blanked - housekeeping brought it without sheets (makes zero sense). Shoehorn missing from the room. Toothpaste was provided in insufficient amounts and not replenished by housekeeping, had to ask for it twice in 3 nights stay. Worst moment - doorman confused the tags on my bags when I gave it to luggage room. Gave me sense of insecurity - somebody could’ve taken my bags, also wasted time to find correct bags myself - was in a hurry to airport. On a bright side - all staff were welcoming and smiling, all extremely helpful.

Dear DMITRII G., Thank you for taking the time to tell us about your experience at the Swissôtel Tbilisi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin Cluster General Manager Swissotel Tbilisi & Mercure Tbilisi

Customer review rating 4.5/5

Rhys H. Couples - Confirmed reviews ALL

We had an excellent stay. The hotel is comfortable and stylish with very friendly staff. We had a noise issue one night that was taken seriously and staff took steps to resolve. The pool area was a little busy at times with non-guests but after a short wait space opened up. The mineral water was a great touch and we found it thoughtful after a day exploring in the sun. The hotel is really well located as a base to walk to every area of the city we wanted to explore. Would stay again.

Dear RHYS H., We very much appreciate your comments regarding your stay at the Swissôtel Tbilisi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin Cluster General Manager Swissotel Tbilisi & Mercure Tbilisi Old Town

Customer review rating 5.0/5

Helen R. Couples - Confirmed reviews ALL

A lovely stay.

Dear HELEN R., We very much appreciate your comments regarding your stay at the Swissôtel Tbilisi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin Cluster General Manager Swissotel Tbilisi & Mercure Tbilisi Old Town

Customer review rating 5.0/5

Evgeny C. Solo - Confirmed reviews ALL

I am so happy to have chosen this hotel! Everything was absolutely great: wonderful people at the reception, a super comfy bed, and a big chain hotel with a quiet boutique feel. Many thanks!

Dear EVGENY C., We very much appreciate your comments regarding your stay at the Swissôtel Tbilisi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin Cluster General Manager Swissotel Tbilisi & Mercure Tbilisi Old Town

Other web-users rate our hotel

  • 330 reviews 9.3/10 Location
  • 409 reviews 9.1/10 Room
  • 531 reviews 9.2/10 Service
  • 263 reviews 9.4/10 Breakfast
  • 234 reviews 9.8/10 Vibe
  • 198 reviews 9.1/10 Wellness Area
  • 165 reviews 8.7/10 Comfort
  • 161 reviews 8.9/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Tbilisi