Hotel Mercure Paris Gare Montparnasse TGV 4 stars

Customer review rating (ALL Rating) 3.4/5 2,161 reviews

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Hotel Mercure Paris Gare Montparnasse TGV - Image 1
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Hotel Mercure Paris Gare Montparnasse TGV - Image 3
Hotel Mercure Paris Gare Montparnasse TGV - Image 4
40 Rue Cdt René Mouchotte, 75014 PARIS, France

Description

Hotel extras

  • Near Montparnasse station: Hall 1 TGV 5 min, Hall 2 1 min, Hall 3 3 mins

  • An ideal location for taking in Paris's major tourist attractions

  • Undercover private car park, direct access to the hotel

  • 8,611 sq.ft. (800 m2) conference area in the heart of Paris

  • Enjoy our courtyard - a green setting in the heart of the city

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room - 2 twin beds

Photo out of - Classic Room - 2 twin beds

Green space in the middle of Paris! Our Classic room offers a view of our patio, creating a calm and relaxing atmosphere. Enjoy free WiFi, a minibar and a selection of hot drinks.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Patio
See availabilities

Spacious, light-filled room with clear city views, comfortable bed, Nespresso machine, mini-bar, safe and essential Nuxe products.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Spacious, light-filled room with clear city views, comfortable bed, Nespresso machine, mini-bar, safe and essential Nuxe products.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

An uninterrupted view of the Eiffel Tower! Spacious and bright room with a comfortable bed, mini-bar, coffee machine, safe and essential Nuxe products.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Enjoy a comfortable room that is even more spacious. Our Privilege Rooms have a Nespresso coffee machine, selection of Nuxe products, bathrobes, slippers, memory foam pillows and refreshing drinks.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Working Area

  • Business Desk
See availabilities

Breathtaking view of the Eiffel Tower! Enjoy an even more spacious, comfortable room. Our Privilege Rooms have a Nespresso coffee machine, selection of Nuxe products, soft drinks, bathrobes and slippers.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Communicating rooms: one room with a double bed and bathroom, one room with twin beds and bathroom. With our communicating rooms, enjoy the comfort of two rooms for your family trips.

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Spacious and bright room with an uninterrupted view of the city, a comfortable bed, single sofa bed, Nespresso machine, mini-bar, safe and essential Nuxe products.

  • Views:

    City View

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Working Area

  • Business Desk
See availabilities

Hotel location

Hotel Mercure Paris Gare Montparnasse TGV

40 Rue Cdt René Mouchotte
75014 PARIS
France

GPS:48.8375841, 2.318716

Telephone
Fax +33 1 56 54 84 84

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 352 rooms
  • 12 rooms for people with reduced mobility
  • 96 connecting rooms
  • 352 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage Additional charge

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center

Sports and leisure

Bike rack facilities

  • Nearby

Boat excursions

  • Nearby

Bike rack facilities

  • On site

Boat excursions Additional charge

  • On site

Table tennis

  • On site

Table tennis

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 1.8 m / 5.906 ft

  • Parking pricing: 35.00 € 35 EUR Per day

NOMAD

Photo out of - NOMAD

Nomad restaurant is open to the public and can be rented for receptions and private dining. Embark on a culinary journey while unwinding in a modern and refined setting that overlooks our indoor patio.

Cooking style
French
Capacity
76
Accessibility
Accessible service
40 Rue Cdt René Mouchotte, 75014 Paris, France
Telephone +33 1 56 54 84 00
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Nomad restaurant is open to the public and can be rented for receptions and private dining. Embark on a culinary journey while unwinding in a modern and refined setting that overlooks our indoor patio.

Book

Fancy a cocktail, glass of wine, lunch on the go or mid-evening nibbles? Le Nomad bar has a Snacking Chic menu every day, any time from noon to 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  2,161 reviews

Customer review rating 4.0/5

Bangotse M. Friends - Confirmed reviews ALL

Customer review rating 2.0/5

Almas Z. Business - Confirmed reviews ALL

Dear Almas Z., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconveniences you encountered. It is concerning to hear that the condition of your room did not meet your expectations. We appreciate your comments regarding the doors and will certainly take them into consideration for future improvements. Regarding the iron and ironing board, I regret that we could not fulfill your request for a table. Our hotel policies do require a deposit for incidental charges, which is standard practice. I understand that this was not communicated clearly at check-in, and I apologize for any miscommunication. Your loyalty over the past four years is greatly valued, and it is disappointing to know that this experience has influenced your recommendation. We appreciate your feedback and hope you will reconsider us for your future stays in Paris. Best regards, Hotel Mercure Paris Gare Montparnasse TGV

Customer review rating 3.0/5

Bruno S. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Eero M. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Lynda D. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Almas Z. Business - Confirmed reviews ALL

The room was very old, doors were difficult to close. When i asked an iron and table, they just gave me an iron and said that they do not have a table. And main part at the check it they asked to leave a deposit of 50€ per night, in total 150€ which i was not ready and not informed. I am not using the bar which means i do not need to leave a deposit. I was very disappointed with the hotel this time. To mentioned that i was one of the loyal guest for the last 4 years, now i need to find other hotel. I was recommending this hotel to my colleagues, but now i will not do it.

Dear Almas Z., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconveniences you encountered. It is concerning to hear that the condition of your room did not meet your expectations. We appreciate your comments regarding the doors and will certainly take them into consideration for future improvements. Regarding the iron and ironing board, I regret that we could not fulfill your request for a table. Our hotel policies do require a deposit for incidental charges, which is standard practice. I understand that this was not communicated clearly at check-in, and I apologize for any miscommunication. Your loyalty over the past four years is greatly valued, and it is disappointing to know that this experience has influenced your recommendation. We appreciate your feedback and hope you will reconsider us for your future stays in Paris. Best regards, Hotel Mercure Paris Gare Montparnasse TGV

Customer review rating 3.0/5

Bruno S. Business - Confirmed reviews ALL

Several standard rooms are worn and smelly - I had to ask for mine to be changed. If you want a window that opens, ask for patio side. Huge place with lots of groups. Makes the experience a bit hectic.

Customer review rating 2.0/5

Eero M. Business - Confirmed reviews ALL

A very small an "crowded" room.

Customer review rating 2.5/5

Lynda D. Couples - Confirmed reviews ALL

We chose this hotel for an overnight stay as we had a very early train to catch. We checked in around 4pm: when we entered the room the bed was unmade and the room had clearly not been cleaned. The second room we were allocated was on the 1st floor facing the road. The room was L-shaped, the bed in one section and the TV in the other section, facing the bathroom!! We were woken several times during the night by people congregating on the pavement by the tables & chairs outside the hotel entrance. The breakfast offering looked varied but at 06.30 we had time only to grab a takeaway coffee & some fruit before heading to the station. The hotel rooms are in need of refurbishment and a colour makeover.

Customer review rating 3.5/5

Mary A. S. Solo - Confirmed reviews ALL

Staff were friendly and helpful. Hotel needs a remodel. Bathroom tub/shower had bad grout and mold showing.

Customer review rating 3.0/5

Krisztina M. Friends - Confirmed reviews ALL

Good location, but the hotel is in need of a refurb. The rooms are not up to 4 star standards. Aircon was not working and the portable unit that was in the room was not set up. Bathroom was dated and no hooks to put towels on. We didn't have breakfast at the hotel, so can't comment on the service. The daily complimentary bottles of waters were a good touch. The beds were comfortable and we had daily housekeeping which was good.

Customer review rating 1.0/5

Levin H. Business - Confirmed reviews ALL

Although the location is good except not optimal service . The phone at the room is not working . If you need reception or if something happens pray that you not going to die there . There is no answer. The WiFi is not working at the room and forget about a bathtub. The bath is not functional!

Customer review rating 1.5/5

Hubert-jean G. Business - Confirmed reviews ALL

Inside the elevator, signs indicate that work is being done on the air conditioning. At checkout, I’m told the A/C is turned off because it’s already cool for the season. It was 27°C (81°F) outside, there is no possibility to open the windows, but there are fans in the rooms.

Customer review rating 2.0/5

Arist V. Business - Confirmed reviews ALL

Price felt high for "what it is" - Reception looks improvised, room looked old and rundown and what was the WORST: I was overcharged for the parking - instead of 1 Car for 3 Nights I had 3 (three!) Cars for 3 Nights on my invoice. Nobody noticed but myself! And when complaining about I was asked to send my IBAN via eMail for a refund because there is no possibility to credit the amount back on my card. YOU clearly did a mistake but it's me that have to bear extra-efforts to fix it - this is a NOGO for me.

Customer review rating 1.0/5

Elzbieta M. Business - Confirmed reviews ALL

The two items for which I paid for were OK- breakfast and the view from our window. Before arrival I asked about the bathrooms, and I received back confirmation that all bathrooms are walkl-in, with no steps, to make moving around easier for you...Malheureusement, nous ne disposons pas de chaises de bureau à roulettes au sein de l’hôtel. En revanche, nous vous confirmons que toutes nos salles de bain sont de plain-pied, sans marches, afin de faciliter vos déplacements. But at our room was bath - I don't think and it doesn't look like it was really easily accessible. Apart of the above - on arrival $100.00 was block on my account in case we would use some drink from refrigerator, but the refrigerator didn't work. During our stay it was taken out of the cabinet and was standing all days on the way, it was very difficult to walk around as the room is small. It was very inconvenient.

Customer review rating 4.5/5

Lianne T. Couples - Confirmed reviews ALL

We chose the hotel for proximity to the train station. It was well located for food shopping as well as dining out. Service from staff was wonderful. The lighting in the room could be better and the bathroom door was very squeaky. The bath was slippery to stand in to shower and it was difficult to get out without slipping but the shower itself was great. I was not a fan of only sticks as stirrers for your coffee cup nor for the fact the cups were made of paper. It seemed to shout "budget". The cups were very hard to hold with a hot drink in them. There were no power adaptors or USB close to the bed, and the bedside tables were awkwardly sized and positioned. However the bed was comfortable and the room was a generous size. The full size desk was great for working on my laptop and the wifi speed was good. The small fridge was useful and the complimentary water was appreciated.

Dear Lianne T., Thank you for taking the time to share your thoughts regarding your recent stay at Hotel Mercure Paris Gare Montparnasse TGV. We are pleased to hear that you found our location convenient and that our staff provided you with wonderful service. We appreciate your feedback regarding the room's lighting and the bathroom door. Your comments about the slippery bath are duly noted, as safety is a priority for us. We understand the importance of comfort and functionality, especially concerning the bedside power adaptors and the design of the bedside tables. Your observations will be shared with our team to enhance future experiences. Regarding the coffee stirrers and paper cups, we strive to balance quality and sustainability, and we appreciate your input on this matter. We are glad to hear that you enjoyed the comfortable bed, the workspace, and the amenities provided during your stay. Thank you once again for your valuable feedback, and we look forward to welcoming you back in the future. Best regards, Hotel Mercure Paris Gare Montparnasse TGV

Customer review rating 4.5/5

David S. Business - Confirmed reviews ALL

Friendly and welcoming staff Clean hotel Excellent location

Customer review rating 3.0/5

Monica C. Business - Confirmed reviews ALL

I had a pleasant stay, I was happy that I could get a toothbrush at the reception. I didnt like that the airco didnt work - but there were repairs on the way I understoo. I also tried to make a tea in the room, there was everything available except for a mug/cup to make the tea...

Dear Monica C., Thank you for sharing your experience. We are pleased to hear that you found our reception services helpful. However, we regret the inconvenience caused by the air conditioning issue and the absence of a cup in your room for tea. Your feedback is valuable, and we will consider it for future improvements to enhance our guests' comfort. Best regards, Hotel Mercure Paris Gare Montparnasse TGV

Customer review rating 2.0/5

Mohammad A. Solo - Confirmed reviews ALL

I didn't like that you deducted from my bank account more money for insurance and i have already paid for the room. You deducted 270 euros and the man told me this is different than the deposit. My friend stayed in the other Mercure around the same street they didn't ask him for any other insurences.

Customer review rating 5.0/5

Kandice P. Friends - Confirmed reviews ALL

Anything we needed they provided. Our refrigerator wasn’t working and within minutes it was replaced. Excellent customer service

Customer review rating 3.5/5

Margaret H. Friends - Confirmed reviews ALL

A mixed experience. So many things needed technical maintenance in our Room 314. No minibar, no shower curtain, no rubber mat, no sanitary bags, cracked toilet seat, blocked hand basin, no radio, no coffee bags, air conditioner not turned on. Reception staff quickly had these problems fixed. Our room cleaner really upset us by demanding (in French) that we move our suitcases onto a folding frame on the floor, turn the shower head some how and take our suitcases off the single sofa. We complained to Reception and asked that she not clean our room any more. Next day, our room was not cleaned by 4pm. Asked Reception to send someone to give us clean towels etc which they immediately did. My friend is 97 years of age and unable to walk without a Rollator or Mobility Scooter. He was very upset by being told what to do, and not to do, by the cleaner. The buffet breakfast was great. The staff were great. The Nomad staff were difficult to understand but friendly enough. The meals and drinks in Nomad were lovely but much too big! Perhaps the staff could ask if you want a small serve or the normal size serve? We do not like wasting food like that. The restaurant was closed on Saturday 6/9/26 for a private evening function. The only food we could get was a pizza which we don’t normally eat - too much pastry! Overall, our experience was OK , but we probably would go elsewhere next time in Paris Montparnasse unless the Mercure hotel fixes some of its technical problems. The Disability Room was large and the double bed was very comfortable. The room however was not well lit and it was difficult to visualise how the switches and electrical equipment worked. The location was perfect for us. A great little area with a dog park and excellent restaurants and cafes nearby. Many thanks.x

Customer review rating 3.0/5

Rosa G. B. Business - Confirmed reviews ALL

Very rude staff

Customer review rating 3.5/5

George S. Couples - Confirmed reviews ALL

Nice hotel, but our room could have done with a refurbishment. If you come out of front entrance to station it is a good 15 min walk up a slight gradient, however there is a better side entrance if you were better oriented

Cher S., Nous vous remercions d'avoir pris le temps de partager vos impressions. Nous regrettons que l'emplacement n'ait pas été à la hauteur de vos attentes et que votre chambre n'ait pas répondu à vos critères de confort. Vos commentaires sont précieux et seront pris en compte. Cordialement, Irene Reception, Hotel Mercure Paris Gare Montparnasse TGV

Customer review rating 4.0/5

Arthur H. Solo - Confirmed reviews ALL

A nice hotel. Clean and well appointed. Best of all it was on the same block as Gare de Parma’s.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed the cleanliness and comfort of our hotel, as well as our convenient location. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit. Kind regards, The Reception Team

Other web-users rate our hotel

  • 1,123 reviews 9.2/10 Location
  • 2,429 reviews 3.8/10 Room
  • 1,594 reviews 6.7/10 Service
  • 37 reviews 4.4/10 WiFi
  • 1,379 reviews 3.8/10 Comfort
  • 772 reviews 7.5/10 Breakfast
  • 702 reviews 2.3/10 Vibe
  • 681 reviews 3.3/10 Cleanliness

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