Mercure Paris Centre Gare Montparnasse 4 stars

Customer review rating (ALL Rating) 4.6/5 2,316 reviews

Best price
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Mercure Paris Centre Gare Montparnasse - Image 1
Mercure Paris Centre Gare Montparnasse - Image 2
Mercure Paris Centre Gare Montparnasse - Image 3
Mercure Paris Centre Gare Montparnasse - Image 4
20 rue de la Gaité, 75014 PARIS, France

Description

Hotel extras

  • Hotel certified by Tourism & Handicap and Green Key

  • A bistro restaurant and bar offering homemade cuisine

  • Rooms with views of the Eiffel Tower and Montparnasse

  • Meeting rooms within 5 minutes' walk from Montparnasse train station

  • Paid private indoor parking (max. height 5.9 ft, max. length 14.75 ft)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with twin beds

Photo out of - Classic Room with twin beds

Perfect for a Parisian getaway, guests take center stage in this room with a theatrical fresco and two single beds. After a day of exploring the City of Light, unwind with tea and coffee in your room.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Water fountain

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Garden View
See availabilities

Stay in Paris in a spacious, comfortable room for 3 people. With family or friends, enjoy a tasty dinner at bistro-style restaurant, L'Agité de la Gaité, before heading to your room for a restful night.

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Water fountain

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Ideal for a family weekend in Paris, this spacious room is a 5-minute walk from Montparnasse train station. Enjoy a flat-screen TV with Canal+, CanalSat and beIN Sports package for a family movie night.

  • Views:

    City View

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Water fountain

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Your Parisian cocoon with queen size bed and memory foam pillow. Admire the view of the Montparnasse tower or the rooftops of Paris from your room. Bose speakers and Nespresso machine: relax after a busy day in Paris.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

A romantic getaway in a room with a view of Paris's rooftops. After an evening at the theater, put on your bathrobe and slippers and relive the highlights as you enjoy a delicious room service dinner.

  • Views:

    City View

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Whether you're in Paris for a business or solo escapade, a cozy room awaits. Unwind in the shower with Nuxe products. Kick back at the hotel bar for a friendly post-work drink or get-together.

Max. number of persons
1
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Water fountain

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Accessible room with a double bed. Free WIFI, safe, coffee and tea making facilities with kettle, and bathroom with shower.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Suite

Premium Junior Suite - 1 double bed and 1 two person sofa

Photo out of - Premium Junior Suite - 1 double bed and 1 two person sofa

Experience high-end elegance in our suite with a lounge and private terrace. Enjoy your breakfast in the sun while admiring the view of Paris. From start to finish, your day will be unforgettable.

  • Views:

    City View

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mercure Paris Centre Gare Montparnasse

20 rue de la Gaité
75014 PARIS
France

GPS:48.839752, 2.323791

Telephone
Fax +33 1 43 35 78 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 188 rooms
  • 5 rooms for people with reduced mobility
  • 12 family rooms
  • 6 connecting rooms
  • 188 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Children
  • Room service Additional charge
  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Business center is wheelchair accessible
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 1.8 m / 5.91 ft

  • Parking pricing: 27.00 € 27 EUR Per unit

L AGITE DE LA GAITE

Photo out of - L AGITE DE LA GAITE

Discover the friendly ambience of our restaurant in Montparnasse, with colorful antique furniture inviting you to travel. Our homemade cuisine combines French classics with local and seasonal produce.

Cooking style
French
Chef name
Carole FOUCHE
Capacity
60
Accessibility
Accessible service
20 rue de la Gaité, 75014 Paris, France
Telephone +33 1 87 21 29 54
Menu PDF
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Vegetarian menu

Discover the friendly ambience of our restaurant in Montparnasse, with colorful antique furniture inviting you to travel. Our homemade cuisine combines French classics with local and seasonal produce.

Book

More than a bar, it is THE meeting place on Rue de la Gaîté for theater lovers. Cocktails, wines and fine spirits, our happy hour is the perfect start to your evening or to watch events on a giant screen!

At the buffet or in your room, start the day with a breakfast of local and seasonal produce. Opt for an express option before heading to Montparnasse station. Enjoy Sunday brunch at L'Agité de la Gaîté.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,316 reviews

Customer review rating 4.5/5

Anthonius H. Couples - Confirmed reviews ALL

Dear Mr. H., We are delighted that you appreciated our convenient location, the smooth check-in and check-out process, and the variety of choices available at breakfast. We also appreciate your comments regarding our rates. We understand that value for money is an important part of the overall experience, and your feedback is valuable to us. We hope to have the pleasure of welcoming you back to the Mercure Paris Centre Gare Montparnasse on your next visit to Paris. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 5.0/5

Shivam S. Couples - Confirmed reviews ALL

Dear Shivam, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our location and the quality of service provided by our team. Knowing that everything was perfect during your stay is the greatest reward for us. We look forward to welcoming you back to the Mercure Paris Centre Gare Montparnasse for another fantastic stay in Paris! Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 4.0/5

Christopher G. I. Couples - Confirmed reviews ALL

Dear Chrisopher, Thank you for your positive feedback! We are delighted that you appreciated our excellent location, the cleanliness of our hotel and the spaciousness of our rooms, which are indeed a great advantage in Paris. We hope to have the pleasure of welcoming you back to the Mercure Paris Centre Gare Montparnasse for another enjoyable stay. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 4.5/5

Joachim B. Business - Confirmed reviews ALL

Dear Joachim, Thank you for sharing your feedback and for your kind words about our convenient location, comfortable rooms and breakfast. We are pleased that our hotel met your needs during your stay. We are, however, sorry to hear that you found the price too high. We understand that rates can vary depending on demand and availability, and we regret that this impacted your experience. We hope to have the pleasure of welcoming you again on a future visit to Paris. Best Regards, Raphael AMARAL

Customer review rating 4.0/5

Ahmad A. Business - Confirmed reviews ALL

Dear Ahmad, Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed our convenient location and found your room comfortable. It was a pleasure welcoming you, and we hope to have the opportunity to see you again during a future stay in Paris. Best Regards, Raphael AMARAL Front Desk Manager

Dear Mr. H., We are delighted that you appreciated our convenient location, the smooth check-in and check-out process, and the variety of choices available at breakfast. We also appreciate your comments regarding our rates. We understand that value for money is an important part of the overall experience, and your feedback is valuable to us. We hope to have the pleasure of welcoming you back to the Mercure Paris Centre Gare Montparnasse on your next visit to Paris. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 5.0/5

Shivam S. Couples - Confirmed reviews ALL

Great location, amazing service, everything perfect!

Dear Shivam, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our location and the quality of service provided by our team. Knowing that everything was perfect during your stay is the greatest reward for us. We look forward to welcoming you back to the Mercure Paris Centre Gare Montparnasse for another fantastic stay in Paris! Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 4.0/5

Christopher G. I. Couples - Confirmed reviews ALL

Very clean hotel with large rooms for Paris

Dear Chrisopher, Thank you for your positive feedback! We are delighted that you appreciated our excellent location, the cleanliness of our hotel and the spaciousness of our rooms, which are indeed a great advantage in Paris. We hope to have the pleasure of welcoming you back to the Mercure Paris Centre Gare Montparnasse for another enjoyable stay. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 4.5/5

Joachim B. Business - Confirmed reviews ALL

Needed a hotel nearby train station. Well located and comfy. Fine breakfast. Price was outrageous though and I picked it because I had no other option this time.

Dear Joachim, Thank you for sharing your feedback and for your kind words about our convenient location, comfortable rooms and breakfast. We are pleased that our hotel met your needs during your stay. We are, however, sorry to hear that you found the price too high. We understand that rates can vary depending on demand and availability, and we regret that this impacted your experience. We hope to have the pleasure of welcoming you again on a future visit to Paris. Best Regards, Raphael AMARAL

Customer review rating 4.0/5

Ahmad A. Business - Confirmed reviews ALL

nice hotel location, decent room.

Dear Ahmad, Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed our convenient location and found your room comfortable. It was a pleasure welcoming you, and we hope to have the opportunity to see you again during a future stay in Paris. Best Regards, Raphael AMARAL Front Desk Manager

Customer review rating 4.0/5

Nagui S. Solo - Confirmed reviews ALL

The hotel is well located in Montparnasse, the staff are quote nice and friendly with a nice breakfast experience

Dear Nagui, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location in Montparnasse, as well as the friendliness of our team and the breakfast experience. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Mercure Paris Centre Gare Montparnasse soon! Best Regards, Raphael AMARAL Front Office Manager

Customer review rating 4.0/5

Rose M. Solo - Confirmed reviews ALL

All was good. But the cleanliness can be improved.

Dear gest, Thank you for your kind words regarding our location, room comfort, and the friendliness of our staff. We appreciate your feedback on cleanliness and will take it into consideration as we strive to enhance our guests' experiences. Mercure Paris Centre Gare Montparnasse

Customer review rating 3.5/5

Michel P. Couples - Confirmed reviews ALL

Issue with lihting. We can hardy see anything Too dark Using shower fawcet is a challenge Why not keepit something simple as it was some years ago

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Raphael, Front office manager

Customer review rating 3.5/5

Henry W. K. L. Couples - Confirmed reviews ALL

Well located and does its job. Staff do their job in a basic way, some staff friendlier, more service orientated than others.

Dear Customer, Thank you so much for your continued loyalty and for taking the time to share your feedback. It is always a true pleasure to have you as one of our regular guests. However, we are very sorry to hear that the welcome you received during your last stay did not live up to your usual experience with us. Please be assured that we are sharing your comments with our front desk team immediately to ensure we maintain the high standard of service you are accustomed to. We look forward to welcoming you back soon and providing you with a flawless experience during your next visit. Warms regards, Raphael, Front Office Manager of Mercure Gaité

Customer review rating 5.0/5

Eva I. Families - Confirmed reviews ALL

Really happy with my stay, due to close transport location, nice area near the hotel with a lot of restaurants and shops. The hotel room was very clean, comfortable bed and very quiet during the night. The hotel receptionists were really nice and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raphael, front office manager of Mercure Paris Gaité

Customer review rating 5.0/5

Kerryn P. Families - Confirmed reviews ALL

Raphael and all the staff were lovely. Thank you for your kindness and helpfulness during our stay. 10/10 service. Would highly recommend to anyone staying in paris. Perfect location.

Dear Kerryn, Thank you very much for your wonderful review and for your kind words! It was truly a pleasure to welcome you and your family. I am delighted to know that you enjoyed your room, our location, and especially the warm welcome and service provided by our team. It was a real pleasure meeting you and helping make your stay in Paris memorable. I will be sure to share your lovely comments with the entire team. We hope to have the pleasure of welcoming you and your family back to Paris very soon! Warm regards, Raphael AMARAL Front Desk Manager

Customer review rating 5.0/5

Elsavar A. Couples - Confirmed reviews ALL

Good

Dear Alsavar, Thank you very much for your perfect rating! I’m Raphael, the Front Office Manager, and I’m very happy that I was able to personally handle your case and find a solution for you. It was a pleasure to assist you, and I’m glad we could resolve everything to your satisfaction. We hope to welcome you back again soon! Best Regards, Raphael AMARAL Front Office Manager

Customer review rating 5.0/5

Marcus V. D. Couples - Confirmed reviews ALL

Always a good experience overall, price, location and accommodation.

Dear Marcus, Thank you very much for your excellent rating and for your continued loyalty! We are delighted to know that you always enjoy your experience with us. We look forward to welcoming you back again very soon! Best Regards, Raphael AMARAL Front Office Manager

Customer review rating 5.0/5

Kathryn D. Couples - Confirmed reviews ALL

Staff were fantastic - helpful and knowledgeable

Dear Kathryn, Thank you very much for your kind feedback! We are delighted to hear that you appreciated the helpfulness and knowledge of our team. We hope to have the pleasure of welcoming you back to Paris very soon! Best Regards, Raphael AMARAL Front Office Manager

Customer review rating 2.0/5

Gaetan D. Couples - Confirmed reviews ALL

The room itself is nice, clean, and quiet, and the location is very convenient, with everything you need nearby. However, the service was disappointing. We stayed at the hotel in August, during the holiday season, and were surprised to find that the kitchen was closed. This is the first time I have experienced this at a hotel during such a busy holiday period. Another disappointing point was the in-room breakfast service. We were told that eggs and bacon could not be delivered to the room for “hygiene reasons.” Instead, I was asked to go downstairs to collect the eggs and bacon myself, while a member of the hotel staff carried the rest of the breakfast to the room. This simply does not make sense from a guest’s perspective. Unfortunately, these kinds of details negatively impact the overall experience and, in my opinion, do not reflect the level of service expected from a four-star hotel.

Dear Gaetan, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the comfort and cleanliness of your room, as well as our convenient location. We fully understand your disappointment regarding the restaurant. However, as is the case with many hotels in Paris, August is a particularly quiet period for in-house restaurant activity due to the holiday season. As our restaurant has very limited demand during this month, it is unfortunately closed for a short period. We are sorry if this was not what you expected during your stay. That said, our hotel is located in a lively area, and there are several restaurants on the street and in the immediate surroundings that remain open until late in the evening, offering our guests a wide choice of dining options. Regarding the breakfast service, we would also like to clarify that, for hygiene and food safety reasons, our hot buffet items, including eggs and bacon, are not normally delivered to guest rooms. Guests may, however, collect these items directly from the buffet if they wish. The situation you witnessed was an exceptional case: the guest concerned was unwell and unable to come downstairs, so our team made an exception and brought the hot items to the room. We are sorry that these aspects affected your overall impression of the hotel. Nevertheless, we truly appreciate your feedback, as it allows us to better explain our procedures and continuously improve the guest experience. Best Regards, Raphael AMARAL Front Office Manager

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Good with water machine in the corridor

Dear Mrs. Lau Ming, Thank you for sharing your feedback. We’re pleased to hear that you appreciated having a water machine available in the corridor. We are sorry to hear about the unpleasant smell in the toilet. We will share your comment with our housekeeping and maintenance teams so that we can investigate and address the issue. We hope to have the opportunity to provide you with a more comfortable stay on your next visit. Best Regards, Raphael AMARAL Front Office Manager

Customer review rating 5.0/5

Frauke H. Couples - Confirmed reviews ALL

The location is fantastic, we had a room with a view to the Eiffel Tower.

Dear Mr. H., Thank you very much for your wonderful feedback! We are delighted to hear that you had an excellent stay and enjoyed our fantastic location, as well as the beautiful view of the Eiffel Tower from your room. We hope to have the pleasure of welcoming you back soon! Best Regards, Raphael AMARAL Front Office Manager

Customer review rating 4.5/5

Adetoun F. I. Couples - Confirmed reviews ALL

It’s our third time staying get and it never disappoints! Great location, great staff! Water fountain will still and sparkling water is still my top amenity.

Dear Adetoun, Thank you so much for your wonderful review and for choosing to stay with us for the third time! We are delighted to know that your visits continue to meet your expectations. It's especially rewarding to hear that you enjoy our location, our team's hospitality, and that our still and sparkling water fountain remains one of your favorite amenities! We truly appreciate your loyalty and look forward to welcoming you back for a fourth stay at Mercure Paris Centre Gare Montparnasse very soon. Warm regards, Raphael AMARAL Front Desk Manager

Customer review rating 3.5/5

John D. Families - Confirmed reviews ALL

Overall, the staff were very welcoming and helpful and breakfast was really really worth it.

Dear John, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our Wi-Fi, air conditioning, and especially our breakfast. It’s wonderful to know that our team made you feel welcome and that you found the breakfast to be truly worthwhile. Thank you as well for your ratings across the different aspects of your stay. Your feedback is valuable to us, as it helps us identify where we can continue improving while maintaining the high standards our guests appreciate. We hope to have the pleasure of welcoming you back for an even better stay in the future. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 4.0/5

Nadine H. Families - Confirmed reviews ALL

Breakfast was fantastic, and the location was great. However, the management could have handled the situation better. A small gesture of goodwill or at least an apology for the fire alarm that forced us to evacuate the hotel after midnight would have been appreciated.

Dear Nadine, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our fantastic breakfast and our convenient location. We are truly sorry for the inconvenience caused by the fire alarm during the night. On such occasions, the safety of our guests is always our highest priority. We made every effort to contact all affected guests to offer assistance and discuss the situation, and we sincerely regret that we were unable to reach you. Please accept our apologies if this left you feeling overlooked. Should you choose to stay with us again, please do not hesitate to contact us directly before or after your reservation. We would be pleased to review your stay and see what we can do to make your next visit as comfortable and enjoyable as possible. Kind regards, Raphael AMARAL Front Office Manager

Other web-users rate our hotel

  • 1,000 reviews 9.7/10 Location
  • 1,209 reviews 6.7/10 Room
  • 1,308 reviews 9.3/10 Service
  • 9 reviews 8.3/10 WiFi
  • 470 reviews 8.2/10 Breakfast
  • 350 reviews 6.8/10 Cleanliness

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