Mercure Paris Centre Gare Montparnasse 4 stars

Customer review rating (ALL Rating) 4.5/5 2,222 reviews

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Mercure Paris Centre Gare Montparnasse - Image 1
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20 rue de la Gaité, 75014 PARIS, France

Description

Hotel extras

  • Hotel with the Tourism & Handicap label

  • A bistro restaurant and bar offering homemade cuisine

  • Rooms with views of the Eiffel Tower and Montparnasse

  • Meeting rooms within 5 minutes' walk from Montparnasse train station

  • Paid private indoor parking (max. height 5.9 ft, max. length 14.75 ft)

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Centre Gare Montparnasse

20 rue de la Gaité
75014 PARIS
France

GPS:48.839752, 2.323791

Telephone
Fax +33 1 43 35 78 00

Access and transport

Hotel services

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On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L AGITE DE LA GAITE

Currently unavailable

Discover the friendly ambience of our restaurant in Montparnasse, with colorful antique furniture inviting you to travel. Our homemade cuisine combines French classics with local and seasonal produce.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,222 reviews

Customer review rating 3.5/5

John D. Families - Confirmed reviews ALL

Dear John, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our Wi-Fi, air conditioning, and especially our breakfast. It’s wonderful to know that our team made you feel welcome and that you found the breakfast to be truly worthwhile. Thank you as well for your ratings across the different aspects of your stay. Your feedback is valuable to us, as it helps us identify where we can continue improving while maintaining the high standards our guests appreciate. We hope to have the pleasure of welcoming you back for an even better stay in the future. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 4.0/5

Nadine H. Families - Confirmed reviews ALL

Dear Nadine, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our fantastic breakfast and our convenient location. We are truly sorry for the inconvenience caused by the fire alarm during the night. On such occasions, the safety of our guests is always our highest priority. We made every effort to contact all affected guests to offer assistance and discuss the situation, and we sincerely regret that we were unable to reach you. Please accept our apologies if this left you feeling overlooked. Should you choose to stay with us again, please do not hesitate to contact us directly before or after your reservation. We would be pleased to review your stay and see what we can do to make your next visit as comfortable and enjoyable as possible. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 2.0/5

Violet T. Families - Confirmed reviews ALL

Dear Mrs. T., Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for the issues you encountered regarding the condition of the room, the sofa bed comfort, and the toilet. Please be assured that your comments have been shared with our team so that the necessary improvements can be made. We appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you again and provide you with a much better experience. Best Regards, Raphael AMARAL Front Desk Manager

Customer review rating 2.5/5

Francisco J. R. J. Families - Confirmed reviews ALL

Dear Francisco, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay, our breakfast, and the quality of our service. We also appreciate your comments regarding the sofa bed mattress and the noise from the springs. Your feedback has been shared with our team so that we can look into these points and continue improving the comfort we provide to our guests. We hope to have the pleasure of welcoming you again in the future and offering you an even more enjoyable experience. Best Regards, Raphael AMARAL Chef de réception

Customer review rating 4.5/5

Adam B. Friends - Confirmed reviews ALL

Dear Adam, Thank you very much for taking the time to share your feedback! We are delighted to hear that you enjoyed our great location, the modern design, cleanliness, and comfort of your room. We are also pleased that our team contributed to making your stay enjoyable. We appreciate your comments regarding the price and understand that value is an important aspect of the guest experience. We continuously strive to offer the best possible service and comfort to our guests. We hope to have the pleasure of welcoming you again for another pleasant stay in the future. Best Regards, Raphael AMARAL Front Desk Manager

Other web-users rate our hotel

  • 936 reviews 9.7/10 Location
  • 1,162 reviews 6.6/10 Room
  • 1,277 reviews 9.3/10 Service
  • 6 reviews 8.3/10 WiFi
  • 453 reviews 8.4/10 Breakfast
  • 336 reviews 6.7/10 Cleanliness

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