Mercure Paris Centre Gare Montparnasse 4 stars

Customer review rating (ALL Rating) 4.5/5 2,178 reviews

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Mercure Paris Centre Gare Montparnasse - Image 1
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20 rue de la Gaité, 75014 PARIS, France

Description

Hotel extras

  • Hotel with the Tourism & Handicap label

  • A bistro restaurant and bar offering homemade cuisine

  • Rooms with views of the Eiffel Tower and Montparnasse

  • Meeting rooms within 5 minutes' walk from Montparnasse train station

  • Paid private indoor parking (max. height 5.9 ft, max. length 14.75 ft)

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Centre Gare Montparnasse

20 rue de la Gaité
75014 PARIS
France

GPS:48.839752, 2.323791

Telephone
Fax +33 1 43 35 78 00

Access and transport

Hotel services

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On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L AGITE DE LA GAITE

Discover the friendly ambience of our restaurant in Montparnasse, with colorful antique furniture inviting you to travel. Our homemade cuisine combines French classics with local and seasonal produce.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,178 reviews

Customer review rating 4.0/5

Cemre S. Business - Confirmed reviews ALL

Chère Cliente, Nous vous remercions d'avoir pris le temps de partager vos impressions sur votre séjour. Nous sommes ravis d'apprendre que l'emplacement de notre hôtel ainsi que l'accueil des équipes ont contribué à votre satisfaction. Concernant les incidents mentionnés, nous regrettons la confusion que cela a pu engendrer. Soyez assurée que la formation de notre personnel est primordiale pour garantir le confort de nos clients. Nous espérons pouvoir vous accueillir au mieux lors d une prochain séjour. L'équipe de Mercure Paris Centre Gare Montparnasse

Customer review rating 5.0/5

Maksym D. Couples - Confirmed reviews ALL

Dear Maksym, Thank you very much for your wonderful review and for awarding us a perfect 10/10 score. We are truly delighted to hear that you enjoyed your stay and that our reception team helped make your friend's birthday celebration special. Your kind words have been shared with the team, and they were thrilled to receive your recognition. We especially appreciate your humorous suggestion regarding their salaries—it certainly brought smiles to our faces! We are also pleased to know that our housekeeping team contributed positively to your experience. Thank you once again for your trust and recommendation. It means a great deal to us to know that we will be your hotel of choice whenever you return to Paris. We look forward to welcoming you back soon. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 4.0/5

Kirk R. Couples - Confirmed reviews ALL

Dear Kirk, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you enjoyed our location, the ease of transportation, and our breakfast offering. We are, however, sorry to learn about the difficulties you experienced with the shower. Guest safety and comfort are of the utmost importance to us, and we appreciate you bringing this matter to our attention. Your comments regarding the shower access, the slippery surface, and the lack of handholds have been carefully noted and will be shared with our management and maintenance teams for review. We sincerely value your observations, as they help us identify areas where we can improve the guest experience. Thank you once again for your feedback. We hope to have the opportunity to welcome you back to Paris and provide you with an even more comfortable stay. Kind regards, Raphael AMARAL Front Desk Manager

Customer review rating 4.5/5

John W. Couples - Confirmed reviews ALL

Dear John, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to know that you had a very positive experience and that you appreciated your time at the hotel. Your satisfaction is truly rewarding for our team. We also take good note of your comments, as they are essential in helping us continuously improve the quality of our services and the comfort of our guests. We sincerely hope to have the pleasure of welcoming you back to Paris in the near future. Kind regards, Raphael AMARAL Front Office Manager

Customer review rating 5.0/5

Maya C. Couples - Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It is also wonderful to know that our staff's efforts made a positive impact on your experience. We strive to provide a charming atmosphere and excellent service for all our guests. L'équipe du Mercure Paris centre gare Montparnasse 20 rue de la gaité, 75014 PARIS H0… +33 (0) 1 43 35 28 28

Other web-users rate our hotel

  • 932 reviews 9.7/10 Location
  • 1,152 reviews 6.5/10 Room
  • 1,261 reviews 9.3/10 Service
  • 6 reviews 7.1/10 WiFi
  • 459 reviews 8.5/10 Breakfast
  • 338 reviews 6.8/10 Cleanliness
  • 134 reviews 5.1/10 Value

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