Hotel Mercure Paris Centre Gare Montparnasse 4 stars

Customer review rating (ALL Rating) 4.4/5 2,688 reviews

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Description

Hotel extras

  • A hearty brunch on Sunday

  • At the foot of Montparnasse Tower, 164 yards from metro lines 4, 6, 12 & 13

  • Ideal for accessing the 7 Olympic sites in Paris & Stade de France

  • 3 modern and staged meeting rooms

  • First-rate rooms + terrace/balcony, view (Eiffel Tower, Sacré ​Cœur, etc.)

Our accommodation(s)

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Hotel location

Hotel Mercure Paris Centre Gare Montparnasse

20 rue de la Gaité
75014 PARIS
France

GPS:48.839752, 2.323791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'Agité de la Gaité

Discover our bistro restaurant that's just like our bar: L'Agité de la Gaité. Retreat into a friendly and laid-back setting where you can sample French specialties carefully prepared for your enjoyment.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,688 reviews

TripAdvisor Rating  4.0/5  1,867 reviews

NOT A 4 STAR...NOT EVEN A 3 STAR: DO NOT GO

TripAdvisor rating 2.0/5

630ericb TripAdvisor review

NOT A 4 STAR...NOT EVEN A 3 STAR: DO NOT GO The hotel room was stuffy with a lot of dust, the chairs were stained, so was the carpet. The towels are worn out and have yellow stains. The noise insulation is absent. The headboard of the bed is stained as well. I have photos upon request if a manager ever see this and dare to contact me. Glad we booked just one night

Dear Eric, I am truly sorry to read your disappointment. The experience you describe does not reflect at all the quality of service we tend to offer. I would be happy to get in touch with you, look at the pictures, and try to understand what happened. Could you please contact me at the following address: cm.rs.accor@gmail.com ? Thank you in advance for your help, and, in the name of the team, I apologize. I hope to read from you soon. Regards, Andrea - Communication Manager

Take This Hotel To Be Action Based.

TripAdvisor rating 3.0/5

Zoom_Gotti TripAdvisor review

Right smack dab in the middle of things. Rooms vary. I had a king with a quiet garden area view. Hotel seems geared to the millennial set. If you don't check-in on line, head to the bar for help. Breakfast available as well as bar food. Water refill stations on floors. They'll sell you an empty bottle if you forget yours. Steps from Gare Montparnasse. More restaurants than you can dine at in a week. Walk to the catacombs. RER to both airports nearby. Luxembourg Gardens just a 15 minute walk across Montparnasse Blvd.

Thank you for taking the time to share your thoughts and insights about your stay and our location! I am glad to see that you enjoyed your stay in Paris! Being in charge of customer experience, I'd be happy to chat with you to understand what could be improved to aim for a 5-star review next time. Could you please get back to me by email (here is my address: cm.rs.accor@gmail.com)? Thank you in advance. All the best, Andrea - Communication Manager

Good location

Customer review rating 3.5/5

Jim Families - Confirmed reviews ALL

Family break. Visited Eiffel Tower, etc

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Paris Gare Montparnasse 20 Rue de la Gaité 75014 PARIS @ : h0… Mercure Paris Gare Montparnasse in on Facebook. Don't hesitate to join us

Well located, nice hotel in general

Customer review rating 4.0/5

Angus Families - Confirmed reviews ALL

Pros: Great location, nice bar, good air conditioning Cons: No coffee machine in room, bathrooms can be improved

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Centre Gare Montparnasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Paris Gare Montparnasse 20 Rue de la Gaité 75014 PARIS @ : h0… Mercure Paris Gare Montparnasse in on Facebook. Don't hesitate to join us

well located, friendly staff, poor shower equipment, old poor working minibar, disposable glasses

Customer review rating 3.5/5

Dmitry Couples - Confirmed reviews ALL

it is not really a 4-star hotel with an old empty minibar, disposable water glasses, and no shampoo conditioner, or shower cap. Friendly staff, clean, good breakfast, well located

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Centre Gare Montparnasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Paris Gare Montparnasse 20 Rue de la Gaité 75014 PARIS @ : h0… Mercure Paris Gare Montparnasse in on Facebook. Don't hesitate to join us

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Other web-users rate our hotel

  • 1,039 reviews 9.6/10 Location
  • 1,295 reviews 6.8/10 Room
  • 1,312 reviews 8.6/10 Service
  • 15 reviews 7.1/10 WiFi
  • 521 reviews 8.4/10 Breakfast
  • 418 reviews 7.1/10 Cleanliness

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