TRIBE Carcassonne

Customer review rating (ALL Rating) 4.3/5 1,134 reviews

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2 Rue Des Trois Couronnes, 11000 CARCASSONNE, France

Description

ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Located downtown just a 15-minute walk from the Medieval old town

  • Ultra-comfortable rooms with balconies and stunning views of the old town

  • Rooftop cocktail bar with restaurant with panoramic views

  • Well being area with indoor heated pool and view of the old town

Our accommodation(s)

Hotel location

TRIBE Carcassonne

2 Rue Des Trois Couronnes
11000 CARCASSONNE
France

GPS:43.210291, 2.35765

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIBE TABLE

Enjoy the best coffee as you admire the Medieval City bathed in morning mist. For dinner, try our chef's authentic local cuisine, where duck & truffles take center stage. Enjoy meals made for sharing.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,134 reviews

Good stay

Customer review rating 4.5/5

Gemma Couples - Confirmed reviews ALL

It s a very well located and friendly hotel. Bella was waiting for us in the recepción. Very nice girld and she give us some advices about the Cité. We ll be back!!!

Dear Gemma, We very much appreciate your comments regarding your stay at the TRIBE Carcassonne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent (Premier de Réception)

Good location

Customer review rating 3.0/5

Robert B. Couples - Confirmed reviews ALL

Overall we enjoyed our stay. The staff were helpful and polite and the facilities offered were good. A map showing the exact location with instructions to navigate the complex one way system would be helpful. The dark nature of the décor does not ware well - I felt the place 'over designed' emphasis on the look rather than comfort. Has anybody tried sitting on the blue sofa in the restaurant?

Dear Robert, We very much appreciate your comments regarding your stay at the TRIBE Carcassonne. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent (Premier de Réception)

Ok hotel

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We had a good experience but with issues. Room without refrigerator which is not normal for a 4 star hotel. Not very close to city center. There is a noisy restaurant at 4th floor which troubles the guests trying to sleep.

Dear GUILHERME, Thank you for taking the time to tell us about your experience at the TRIBE Carcassonne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. City center is located less than 15 min walking from our hotel. Our room has no refrigerator, instead we have a Boutique GRAB n GO (24h/24) where you can find fresh drinks, homemade sandwiches, desserts.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent (Premier de Réception)

Well located.

Customer review rating 2.5/5

M. Couples - Confirmed reviews ALL

3 star hotel at the most. Tiny room, bedside lamp falling off the wall, no plug and air conditioning that was really poor. At one stage it was hotter in the room than outside. Reported all to reception, as you are always asked to do so they can rectify, nothing improved. Twice had to go down to reception to get air con lowered but this was only to 21C. Room was rundown, paint peeling etc, no fridge and tiny. Location was great but that is really the only thing going for it. Paid for 4 star and wished I'd booked elsewhere. Would not recommend.

Dear RICHARD, Thank you for taking the time to tell us about your experience at the TRIBE Carcassonne. There are plugs in the room. The air con works perfectly (You have a small button on the top of the black box to switch on and switch off). The minimum temperature in summer is 21°C in the room, not less. Instead of a fridge in the room, we have the GRAB n GO Boutique (24h/24), where you can find food and beverage. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent (Premier de Réception)

Great location, friendly staff

Customer review rating 3.5/5

Peter Couples - Confirmed reviews ALL

Stayed at the hotel in October on a sunday night, no restaurant or rooftop bar open, superb view of castle from balcony, unfortunately the reception coffee bar/ temp bar do not serve any wine only bottled beer, imagine that, not being able to get a glass of wine in a hotel in France, think someone should look at that.

Dear PETER, We very much appreciate your comments regarding your stay at the TRIBE Carcassonne. Our bar is open from Tuesday to Saturday from 6PM. The bar you saw at the reception is more a coffee shop (coffee, latte macchiatto, dessert...) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent (Premier de Réception)

Other web-users rate our hotel

  • 743 reviews 9.2/10 Location
  • 1,048 reviews 6.6/10 Room
  • 743 reviews 8.5/10 Service
  • 10 reviews 9.1/10 WiFi
  • 494 reviews 5.3/10 Comfort
  • 333 reviews 7.5/10 Breakfast
  • 294 reviews 6.1/10 Food
  • 233 reviews 4.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.