ibis Carcassonne Centre la Cité

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ibis Carcassonne Centre la Cité 3 stars

Customer review rating (ALL Rating) 4.0/5 397 reviews

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Description

Hotel extras

  • A 2-minute walk from the downtown area of Bastide St Louis and 10 min from the medieval city.

  • A 10 minute walk from the medieval city and the Château Comtal.

  • 15 minutes on foot from the train station and the Canal du Midi, with bike rental available

  • Secure covered paying public car park opposite the hotel. 20 min to Limoux for Blanquette wine

  • Sample our regional specialties at breakfast and in our bar. Jogging every Tuesday at 6pm.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Carcassonne Centre la Cité

5, square Gambetta
11000 CARCASSONNE
France

  • By plane

    CARCASSONNE SALVAZA At 4km / 2.5 miles

  • By plane

    PERPIGNAN-RIVESALTES At 100km / 62.14 miles

  • By plane

    TOULOUSE BLAGNAC At 100km / 62.5 miles

  • By car

    CARCASSONNE-EST At 5km / 3.11 miles

  • By car

    CARCASSONNE-OUEST At 7km / 4.38 miles

  • By train

    CARCASSONNE At 0.5km / 0.31 miles

GPS:43.211615, 2.357415

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR RENDEZ VOUS

Our "Petites Faims" menu offering pizza and bruschetta is available at the bar so you can enjoy a drink or a bite to eat at any time of day.

Our accommodation(s)

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Our guest reviews

Our guest reviews for
ibis Carcassonne Centre la Cité

100% genuine reviews from our guests

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ALL Rating  4.0/5  397 reviews

TripAdvisor Rating  3.0/5  875 reviews

Delightful, helpful and friendly staff.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had a great stay

Dear JACK M., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER Adjointe de direction Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Great staff

Customer review rating 4.5/5

Frank Solo - Confirmed reviews ALL

One night while on bicycle tour. Laundromat was nice feature

Dear Franck George F., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER Adjointe de direction Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Comfortable stay in well located hotel

Customer review rating 5.0/5

Francesca Solo - Confirmed reviews ALL

Enjoyed a very comfortable stay in this excellently located hotel with a view over Gambetta Square/Park. Close to the old and new towns and beside the lovely river walk. Less than 5 minutes walk to the stop for the airport shuttle service. Adequate breakfast and well -serviced room.

Dear FRANCES N., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER Adjointe de direction Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Very comfortable stay in well located hotel

TripAdvisor rating 5.0/5

Frances N TripAdvisor review

The hotel is close to old and new towns & to the lovely river walk. Also within 5 minutes walk to stop for airport shuttle service. Nice view over Gambetta Square/Park. Adequate breakfast and well-serviced compact room.

Very Small but an ideal base

Customer review rating 4.0/5

Mark T. Friends - Confirmed reviews ALL

Very helpful staff, very small room but fit for purpose, clean and tidy, breakfast was plentiful if fairly plain.

Dear MARK T., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier manager Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Friendly, well located hotel

Customer review rating 4.5/5

Gary B. Couples - Confirmed reviews ALL

It was a very warm welcome and friendly staff throughout. A good choice at breakfast is available for about 4 hours. The location is excellent opposite a nice square and close to the citadel area and the main town and railway station. The room was small but perfectly adequate.

Dear GARY B., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier Manager Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Good stay

Customer review rating 4.5/5

Ab Solo - Confirmed reviews ALL

Very clean, pleasant staff.

Very well located.

Customer review rating 3.5/5

Anne Couples - Confirmed reviews ALL

One night stay. Great location. Breakfast somewhat disappointing

Dear ANNE W., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier reception manager Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Well located

Customer review rating 4.5/5

Michael J. Couples - Confirmed reviews ALL

Easy walk to the medieval centre and a a nice choice of restaurants on the way

well located, kind personnel.

Customer review rating 4.0/5

Esteban P. Couples - Confirmed reviews ALL

The experience was good. The personnel was very kind and able of speak Spanish, what it is very much appreciated. The only point to take care is the functioning of the air conditioner, as these were not working and the weather was hot during our stay.

Dear ESTEBAN P., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier 1ère de réception Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Great location. Standard Ibis

Customer review rating 4.0/5

Christian Friends - Confirmed reviews ALL

Everything was good. I would stay here again. Perfect location to see both old and new towns. Standard room, comfortable and clean. Good breakfast. Very handy and inexpensive laundromat attached to the hotel.

Dear CHRISTIAN C., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER 1 ère de réception Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Great stay.

Customer review rating 5.0/5

Jim C. Couples - Confirmed reviews ALL

We stayed at the Ibis Carcassonne Centre La Cite for 4 nights. The hotel was as you would expect with Ibis, clean, tidy, welcoming and close to the city. Room was fine. Bed was comfy and shower was great.

Dear JAMES C., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier 1 ère de réception Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Very welcoming

Customer review rating 4.5/5

Graham Couples - Confirmed reviews ALL

This hotel has a good location, a 10-minute walk to the centre of town and a 10-minute walk to the walled city. The team who run the hotel were very welcoming and any question we had they we able to answer. The hotel was clean and our room was adequate for our four-night stay. We did not have any meals at the hotel.

Dear GRAHAM , We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER 1 ère de réception Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Power outlets

TripAdvisor rating 3.0/5

rickyherbert TripAdvisor review

Standard room, everything as expected. Except the only power outlets are under the desk and not super accessible or visible. This could be resolved easily by the hotel providing a power cube plugged into an outlet and sitting visible on the desk, as I have seen in a number of other Ibis hotels and are very convenient - the type with 3 power outlets and 2 USB ports.

Thank you Ricky for this sharing. And thank you for your very good idea ! I'm going to ask my boss to buy some power cubes ! Have a good day, Julie RECEPTION

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Conforme à nos attentes

Dear Bernard A., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FRONTERA DIRECTEUR Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Well located

Customer review rating 4.0/5

J. Families - Confirmed reviews ALL

Very small rooms, but okay value for money. Clean and functional.

Dear NIELS KRISTIAN J., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FRONTERA DIRECTEUR Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Average

Customer review rating 3.0/5

T D. Families - Confirmed reviews ALL

Room was OK. Was barely able to turn in bathroom. Felt like an airplane bathroom. Didn't have breakfast. Ok if you're desperate but not sure I would go again. Was expecting more from an Ibis hotel.

Dear TAMARA D., Thank you for taking the time to tell us about your experience at the ibis Carcassonne Centre La Cité. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Mounier RECEPTION MANAGER Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Nice stay in Carcassonne

TripAdvisor rating 4.0/5

jonathanbN9460CS TripAdvisor review

The hotel is really well placed, at 5min by walking from the historical center (that you can reach crossing the old bridge). The personal was nice and everything was ok (from the room to the breakfast) I recommend this hotel !

Thank you for your positive comment. I'll share it with the team. Hope to welcome you again. Regards, Julie / Reception

Good location but poor accommodation

TripAdvisor rating 3.0/5

Edi M TripAdvisor review

Central for the town,so near the old city. However this hotel was not up to the usual accor standard. Our room was very small. Bathroom cramped. On 2 separate nights fire alarm went off due to "a fault"

France by Train

TripAdvisor rating 3.0/5

hollyhock_13 Couples - TripAdvisor review

Good location for both Citadel and Bastide, but short taxi ride required from station. Pleasant park opposite. Room tight due to large comfortable bed; bathroom also small. Staff very helpful, and good breakfast.

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