ibis Carcassonne East La Cité 3 stars

Customer review rating (ALL Rating) 4.6/5 903 reviews

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Description

Hotel extras

  • Hotel renovated in 2019

  • Free private secure car park

  • Restaurant, terrace and bar

  • 1.5 km from the medieval city

  • Heated outdoor swimming pool

Our accommodation(s)

Hotel location

ibis Carcassonne East La Cité

Rue Camille Flammarion
11000 CARCASSONNE
France

GPS:43.209907, 2.38634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

L'inattendu

The Inattendu offers a range of classic and modern cuisine with fresh and seasonal ingredients. Our restaurant is open from Monday to Friday included

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  903 reviews

TripAdvisor Rating  4.0/5  673 reviews

A great stay

Customer review rating 4.5/5

John T. Couples - Confirmed reviews ALL

A great fourth stay, hotel spot on standard. Friendly staff and excellent restaurant

Dear guest, Thank you for your positive feedback! We are delighted to hear that you had a great stay with us. We look forward to welcoming you back! Edouard SUDRE Directeur

All right for a one night stay, but no more.

TripAdvisor rating 3.0/5

jshys48 TripAdvisor review

The most poorly designer en-suite - toilet roll holder above and behind your head; shower tray is slippery and lethal for older people ( several people mentioned this). Mattress topper kept sliding over so I could hardly get out between it and the wall! New pillows and towels required. Corridor carpet worn and badly stained. Staff very helpful.

Perfect

Customer review rating 5.0/5

Rob Couples - Confirmed reviews ALL

Nice stay here

A good all round option in Carcassonne

Customer review rating 4.5/5

Ian G. Couples - Confirmed reviews ALL

Friendly welcome, clean room and good bathroom.

Dear guests, We very much appreciate your comments regarding your stay at the ibis Carcassonne Est La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edouard SUDRE Directeur

A quiet location

Customer review rating 4.0/5

William B. Couples - Confirmed reviews ALL

A really quiet location, great staff, superb breakfast and good evening meal. Really clean. The rooms, even for an Ibis were small, that said the bed was very comfortable. That said, I have recommended that my brother stays here.

Dear Sir, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed our quiet location, friendly staff, superb breakfast, and good evening meals. We strive to provide excellent service in our restaurant, and we are pleased that you found our facilities to be very clean. We acknowledge that the room size might have been smaller than expected; however, please note that the size of our rooms meets the criteria for 3-star hotels. Additionally, we do offer larger rooms for those who require more space. We are glad that you found the bed to be very comfortable and appreciate your recommendation to your brother. We look forward to welcoming both of you in the future. Best regards, Edouard Sudre Hotel Manager

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Other web-users rate our hotel

  • 261 reviews 8.4/10 Location
  • 460 reviews 6.5/10 Room
  • 596 reviews 9.7/10 Service
  • 270 reviews 9/10 Breakfast
  • 196 reviews 8.2/10 Cleanliness
  • 101 reviews 8.2/10 Value
  • 61 reviews 3.9/10 Amenities
  • 7 reviews 10/10 Bar

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