ibis Carcassonne East La Cité 3 stars

Customer review rating (ALL Rating) 4.6/5 720 reviews

ibis Carcassonne East La Cité - Image 1
ibis Carcassonne East La Cité - Image 2
ibis Carcassonne East La Cité - Image 3
ibis Carcassonne East La Cité - Image 4

Description

Hotel extras

  • Hotel renovated in 2019

  • Free private secure car park

  • Restaurant, terrace and bar

  • 1.5 km from the medieval city

  • Heated outdoor swimming pool

Our accommodation(s)

Hotel location

ibis Carcassonne East La Cité

Rue Camille Flammarion
11000 CARCASSONNE
France

GPS:43.209907, 2.38634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

L INATTENDU

The Inattendu offers a range of classic and modern cuisine with fresh and seasonal ingredients. Our restaurant is open from Monday to Friday included

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  720 reviews

Customer review rating 3.0/5

Michelle H. Couples - Confirmed reviews ALL

Reception staff very welcoming on arrival and friendly on departure Room, dull, dated and "tired", bed and pillows very comfortable. Restaurant not open although advertised as open on ALL app, we ate in the Campanile restaurant, booked for us by receptionist. Excellent secure parking, quite good breakfast, fresh fruit and yoghurt, cheese, bread etc, nice outlook onto swimming pool Room clean enough, however the shower room (accessible wet room), was pretty grim😩. Tiles smeared, no shelves for toiletries, floor not clean and the underside of the shower seat was very dirty, also, the shower gel was fixed too far away from the shower and far too high for a wheelchair user to reach You need to do better!

Thank you for your detailed feedback. We are pleased that you appreciated the welcome from our reception team, the comfort of the bed, the secure parking, and the breakfast selection. However, we sincerely apologize for the condition and cleanliness of the accessible bathroom, as well as for the confusion regarding the restaurant availability. Your comments have been shared with our teams and will help us improve our facilities and services. Thank you again for your remarks, and we hope to welcome you back for a better experience in the future. ARNAUD Réceptionniste

Customer review rating 5.0/5

Yannick R. Couples - Confirmed reviews ALL

Service confortable

Customer review rating 3.5/5

Mallaury G. Couples - Confirmed reviews ALL

Women have little chance of career progression at work.

Customer review rating 5.0/5

Steve J. Business - Confirmed reviews ALL

I have been a regular guest for years and the standard and welcome is always impeccable

Customer review rating 4.5/5

Raul G. V. Families - Confirmed reviews ALL

Hotel tranquilo y agradable

Other web-users rate our hotel

  • 228 reviews 9/10 Location
  • 402 reviews 6.1/10 Room
  • 462 reviews 9.7/10 Service
  • 233 reviews 8.4/10 Breakfast
  • 155 reviews 7.5/10 Cleanliness
  • 72 reviews 8.7/10 Value
  • 58 reviews 2.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Carcassonne