ibis budget Carcassonne La Cité

Information message

ibis budget Carcassonne La Cité 2 stars

Customer review rating (ALL Rating) 4.3/5 982 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Near the medieval city: 15 minutes on foot and 3 minutes by car

  • Ideal location: 1.2 miles (2 km) from the highway and train station

  • Two large, free, private and secure car parks

  • A dynamic team with smart tips especially for you

  • Special customized offer for sports fans

Hotel location

ibis budget Carcassonne La Cité

211, Avenue du Général Leclerc
11000 CARCASSONNE
France

  • By plane

    AEROPORT SALVAZA At 9km / 5.59 miles

  • By car

    A61 / sortie Est n° 24 At 0.1km / 0.06 miles

  • By train

    GARE At 3km / 1.86 miles

GPS:43.20775, 2.378756

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Carcassonne La Cité

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  982 reviews

TripAdvisor Rating  3.5/5  1,218 reviews

Pleasant overnight stop

Customer review rating 4.0/5

Graham Couples - Confirmed reviews ALL

Good welcome, helpful staff, clean room. The breakfast was disappointing. The bread was dry and hard on the ends. There was no fruit salad

Dear Graham, Thanks for sharing your point of view. We are pleased that you enjoyed your stay overall and thank you for highlighting our friendly and professional team. We are, however, sorry to hear that you were not completely satisfied with our breakfast; please do not hesitate to let our team know of any issues or concerns you may encounter, they are always ready and willing to assist. Thank you for your suggestion, this will be very helpful to us when considering future improvements. We hope to welcome you back for an improved experience in the future. Best wishes, Nathalie BREYSSE, Manager

Good value for money

Customer review rating 4.5/5

Elizabeth B. Couples - Confirmed reviews ALL

Stayed four nights and booked breakfast which was delicious and plentiful.Itwas also essential as the hotel is a little bit away from restaurant s etc. It is however only about ten minutes walk to the medieval city

Dear Elizabeth, We are grateful for the time you took to review your recent stay. We believe that starting the day off with a tasty meal is very important, so it is a pleasure to know that you enjoyed the wide selection on offer on our breakfast buffet. We hope that you will stay with us again in the future. Best wishes,

Easy going hotel to visit Carcassone

Customer review rating 4.5/5

Xavier Couples - Confirmed reviews ALL

Easy going hotel to visit Carcassone. Relatively near the city centre where you can arrive walking and with car park space.

Very good

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

A very good stay.

Dear Timothy, Thank you for taking the time to share your review. We appreciate that you chose to stay with us and are pleased that we were able to meet your expectations. We would be delighted to welcome you back for another stay. Best regards, Nathalie BREYSSE, Manager

Good value foe money.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Facing the main street so could hear vehicle traffic at night but slept well. Bed was great.

Dear Guest, Thank you for taking the time to share your review. It's so great to know that you appreciated our competitive rates. Due to our strategic location occasionally street sounds may be heard but we are glad this was not too much of an inconvenience. We look forward to welcoming you back in the future. Best regards, Nathalie BREYSSE, Manager

Good stay, very friendly staff

Customer review rating 3.5/5

Diego C. Families - Confirmed reviews ALL

Good option for a night or two, according to the price. 15 minutes walking to La Cite. Heating did not work.

Dear Diego, Thank you for taking the time to share your review. We do try to make sure all our guests have the best experience they can with us and are glad our excellent service met your expectations. We want all our guests to have a comfortable stay so please do let us know if you have any issues and we'll do our best to make it right. Your comfort and well-being are of the utmost importance and we regret you didn't inform us immediately of the issue you had so that our team could have dealt with this. We hope that you will stay with us again in the future. Best regards, Nathalie BREYSSE, Manager

Clean, well located and value for money

Customer review rating 5.0/5

Michael B. Couples - Confirmed reviews ALL

Friendly staff Comfortable bed Good value

Well located

Customer review rating 4.5/5

Matt R. Couples - Confirmed reviews ALL

Found the hotel easily. Free parking Everything was well organised and the room was pristine

Bien

Customer review rating 4.0/5

A. Business - Confirmed reviews ALL

Standard et correct

Quite place. No party lads...

Customer review rating 4.5/5

Raimonds Couples - Confirmed reviews ALL

It was a nice stay...

Correcta

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Satisfactoria

Great Welcome

Customer review rating 4.5/5

Graham Couples - Confirmed reviews ALL

Very helpful staff, who kindly put my insulin in their fridge. The room had been recently renovated to a good standard, although there was a slight lingering smell of drains

Dear Graham, Thank you very much for providing this review of your recent stay. It's great to hear that we gave you a warm welcome and that our hotel met with your approval. We are sorry about the issue you mention and we are working on it. We hope to see you again. Kindest regards,

Good room with friendly staff

Customer review rating 5.0/5

Jordi Couples - Confirmed reviews ALL

We arrived very late (00:30) but the staff was very pleasant to us, so our welcome couldn't be better. The room was very clean and nice, so we had whatever we needed.

Dear Jordi, Thank you for sharing your experience. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the high standards we strive to maintain. It would be a pleasure to welcome you back on another occasion. Best wishes,

Great location for a historic visit

TripAdvisor rating 5.0/5

Stephen S Couples - TripAdvisor review

Used as an overnight on our way south, but timed the visit so we could spend the afternoon/evening visiting the historic Cite and the town too. Arrived at about 15.00 and simple check-in left us ample time to walk the 15mins to the citadel. Handy map available meant we could explore without getting lost. Returned to hotel after eating. Room more than adequate, and appreciated the ability to NOT have the bunk over our double bed. Good nights sleep - we had a rear facing room - and after the usual decent buffet breakfast we were off and on our way bright and early.

Dear Stephen, Thanks for sharing such positive opinions of your time at Ibis Budget Carcassonne La Cité. What more can we say! We are pleased we were able to provide you with the high standards of service you expect from us. We believe a comfortable bed and a great night's sleep and a good breakfast are high up on the list of priorities for our guests, and we are glad to see we were able to exceed your expectations. We hope to welcome you back for another pleasant stay. Best wishes,

Overall satisfying.

TripAdvisor rating 4.0/5

inoslavventurin Families - TripAdvisor review

A decent Ibis hotel, not very far from the medieval city, only the surrounding affects you when you walk in the night. Parking fenced ok and free. Staff helpfull. We didn't use the breakfast. Ad I stated, overall satisfying

Dear Inoslavventurin, Thank you for writing this review. We appreciate your positive feedback regarding our convenient location and parking. On that note, we would like to let you know that we do have a watchman at night to assist our guests and ensure their safety. Hopefully you will have a chance to enjoy our tasty breakfast on your next visit. We are proud to offer a large variety of quality foods for a very modest price of €6.80. We all certainly hope that we can welcome you back in the future. Kindest regards, Nathalie BREYSSE, Manager

Carcassonne IBIS Budget

TripAdvisor rating 5.0/5

Oliver D Solo travel - TripAdvisor review

All very satisfactory exceot it is 45 minutes walk from the railway station. Much of the pavement en route is either blocked by parked cars or very bad surface. Only about 2 buses an hour in each direction. Hotel itself very good.

Dear Oliver, Thank you for sharing your feedback regarding your recent stay. We are glad you appreciated our facilities but regret that our location was not ideal for your needs. We are located very near to the A61 for easy access by car and buses 2 and 10 take you to the city, while there is also the possibility to take an airport shuttle to the Medieval city of Carcassonne. We hope to welcome you back. Best wishes,

Good Location,Good Hotel,Nice and simple...

TripAdvisor rating 5.0/5

Paul C Solo travel - TripAdvisor review

Very warm welcome, clean room, good breakfast for 6.60 euros, You lock your cycle in the room, 10/15 minute walk to the Cite and into Carcassonne, only one pillow and no sink plug, excellent boulangerie across the road.

Dear Paul. Thank you for this review about your pleasant stay at Ibis Budget Carcassonne La Cité. We are delighted to know that you found our location to be ideal. Our team is always happy to go the extra mile to ensure that your requirements are met, please do not hesitate in making us aware of any needs which you may have during your visit. We are happy to hear that the variety, quality and price of our breakfast were to your satisfaction. We look forward to welcoming you again. Kindest regards, Nathalie BREYSSE, Manager

Great price

TripAdvisor rating 4.0/5

James_Gui243 Couples - TripAdvisor review

Hotel room was very clean. It’s also conveniently located near a McDonald’s so I went there for breakfast instead of eating at the hotel. There are also vending machines located at the lobby. Hotel staff was very polite and tried their best to describe where the castle was located.

Dear James, Thank you for reviewing your recent experience with us. We are very pleased that you found your room and our competitive prices to your liking. Thank you for mentioning our convenient location, which is within walking distance of the lovely medieval citadel of Carcassonne. We appreciate your kind words about our dedicated team members who are always eager to assist in any way possible. Next time, we hope that you will try our delicious continental breakfast buffet à volonté à seulement 6.60 € that offers a variety of quality products; it's a great way to start off your day! It would be a pleasure to have you return in the future. Best regards, Nathalie BREYSSE, Manager

Fine for couples or singles

TripAdvisor rating 3.0/5

Solange H Families - TripAdvisor review

Helpful staff, clean rooms but no proper bathroom. Separate toilet (no lid), shower cubicle too small/wet to dress and main wash basin set in the bedroom with no privacy. Sharing twin room with adult grandson meant popping out in turn, quite amusing but not convenient.

Cher client, Nous avons bien pris note de votre commentaire et nous vous remercions de l'avoir rédigé suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. Votre retour sur la propreté de la salle de bain a bien été pris en compte et transféré à notre société de nettoyage. Merci pour votre mot aimable sur notre personnel de réception qui est à votre service 24h-24 afin de rendre votre séjour des plus agréables. Bien cordialement, Nathalie BREYSSE Directrice

Good budget option

TripAdvisor rating 5.0/5

Neil K Couples - TripAdvisor review

Staff were very friendly and helpful, the hotel is situated close to the medieval part of the city, a good budget option. The rooms are clean and quiet, and for the money, it is a good option for staying in Carcasonne

Cher client, Un immense merci pour votre avis très positif laissé sur TripAdvisor suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. De nombreux points ont retenu votre attention : la gentillesse du personnel de réception, l’emplacement et la propreté de l'hôtel ou encore le rapport qualité-prix. A très bientôt dans notre belle ville de Carcassonne, Bien cordialement, Nathalie BREYSSE Directrice

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in CARCASSONNE