ibis budget Carcassonne La Cité 2 stars

Convenient place to stay in Carcassonne with a limited budget. Only 700 m from the cité. Clean and peaceful place. Nice staff.

The man who checked us in was excellent and provided great service during the stay. many thanks to him for that.

The receptionist is friendly but the hotel has thin walls and I didn’t sleep well due to the noise. The location us not good if you want to see Carcasonne on foot and have no car. It’s too far away and the road is busy and lacks charm

Staff were extremely pleasant and helpful

Always welcoming and an easy stop over. Everything you need at a budget price

Have stayed here before at Ibis Carcassonne, will stay here again when I am down that way

The staff were very welcoming and helpful. The breakfast was a good choice of foods. The room was a reasonable size but could be cleaner and the bathroom really needs replacing. The shower was small for my husband and it was full of mould. The structure of the hotel needs refreshing.

Used as an overnight on our way south, but timed the visit so we could spend the afternoon/evening visiting the historic Cite and the town too. Arrived at about 15.00 and simple check-in left us ample time to walk the 15mins to the citadel. Handy map available meant we could explore without getting lost. Returned to hotel after eating. Room more than adequate, and appreciated the ability to NOT have the bunk over our double bed. Good nights sleep - we had a rear facing room - and after the usual decent buffet breakfast we were off and on our way bright and early.

A decent Ibis hotel, not very far from the medieval city, only the surrounding affects you when you walk in the night. Parking fenced ok and free. Staff helpfull. We didn't use the breakfast. Ad I stated, overall satisfying

All very satisfactory exceot it is 45 minutes walk from the railway station. Much of the pavement en route is either blocked by parked cars or very bad surface. Only about 2 buses an hour in each direction. Hotel itself very good.

Very warm welcome, clean room, good breakfast for 6.60 euros, You lock your cycle in the room, 10/15 minute walk to the Cite and into Carcassonne, only one pillow and no sink plug, excellent boulangerie across the road.

Hotel room was very clean. It’s also conveniently located near a McDonald’s so I went there for breakfast instead of eating at the hotel. There are also vending machines located at the lobby. Hotel staff was very polite and tried their best to describe where the castle was located.

Helpful staff, clean rooms but no proper bathroom. Separate toilet (no lid), shower cubicle too small/wet to dress and main wash basin set in the bedroom with no privacy. Sharing twin room with adult grandson meant popping out in turn, quite amusing but not convenient.

Staff were very friendly and helpful, the hotel is situated close to the medieval part of the city, a good budget option. The rooms are clean and quiet, and for the money, it is a good option for staying in Carcasonne

Overall I was very pleased with the hotel. Minor points are as follows: The sound proofing could be improved between bedrooms , although the rooms themselves are very clean and the beds are very comfortable. Breakfast is plentiful with ample choices but the room itself needs to be rethought. It is too small for a large volume of travellers and the drinks machine needs to be relocated at the end of the breakfast lineup rather than at the beginning (and at the entrance of the breakfast room)because a queue of hungry people builds up very quickly as the machine dispenses some of the drinks very slowly.