ibis budget Carcassonne La Cité 2 stars

Customer review rating 4.0/5 3,650 reviews

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ibis budget Carcassonne La Cité
See on a map
+ 1 Services

Hotel extras

  • Near the medieval city: 15 minutes on foot and 3 minutes by car

  • Ideal location: 1.2 miles (2 km) from the highway and train station

  • Two large, free, private and secure car parks

  • A dynamic team with smart tips especially for you

  • Special customized offer for sports fans

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air Conditioning
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Carcassonne La Cité

211, Avenue du Général Leclerc
11000 carcassonne
france

Tel: +33892680914

Fax: (+33)4/68258263

Check-in from 14h00

Check out up to 11h00

  • By plane

    AEROPORT SALVAZA At 9km / 5.59 miles

  • By car

    A61 / sortie Est n° 24 At 0.1km / 0.06 miles

  • By train

    GARE At 3km / 1.86 miles

GPS :43.20775, 2.378756

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

Accessible room
  • Max. number of persons: 3
  • Wireless internet in your room

DOUBLE - Room with large bed for 2 people

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room

Twin - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis budget Carcassonne La Cité

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,650 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,190 reviews

Nickel

Customer review rating 5.0/5

G. Couples - 07/03/2021 Confirmed reviews ALL

Ras impeccable

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.
Customer review rating 2.5/5

Ng Business - 23/02/2021 Confirmed reviews ALL

Tiny room, no heater in the middle of winter that is the best thing I've never got. Fortunately, receptionists were not bad.

Dear Guest, Thank you for taking the time to share your experience with us. We are glad you appreciated the welcome received from our team, however, we regret that the size of your room didn't quite meet your expectations We do offer rooms of various sizes and we would happily assist you in choosing one to better suit your needs during your next visit. The heating is individually controlled by guests in their rooms and our team are very happy to assist if requested. We hope to be able to welcome you again in the future. Best regards, Nathalie BREYSSE, Manager

Well located

Customer review rating 3.5/5

Claudio Families - 04/09/2020 Confirmed reviews ALL

Good

Ideal location.

Customer review rating 4.0/5

C. Couples - 21/02/2020 Confirmed reviews ALL

Very good.

Customer review rating 3.0/5

Nemari E. Business - 08/02/2020 Confirmed reviews ALL

Quite noisy corridore with staff and guest chatting till early hours of the morning. Poor choices for breakfast.

Dear Nemari. We thank you for taking the time to send us your feedback. The comfort and well being of our guests is of the utmost importance to us and we are sorry to hear that you were disturbed during your stay. We wish we had known at the time so we could have taken appropriate action. We have taken note of your comments regarding our breakfast selection and would love to hear any suggestions which you may have on how we could improve on your next visit. We hope to welcome you back. Best wishes, Nathalie BREYSSE, Manager

clean, convenient and close to the cité

Customer review rating 4.0/5

Dani Couples - 09/01/2020 Confirmed reviews ALL

Convenient place to stay in Carcassonne with a limited budget. Only 700 m from the cité. Clean and peaceful place. Nice staff.

Dear DANIEL P., We very much appreciate your comments regarding your stay at the ibis budget Carcassonne La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Staff

Customer review rating 4.0/5

Richard Business - 02/11/2019 Confirmed reviews ALL

The man who checked us in was excellent and provided great service during the stay. many thanks to him for that.

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis budget Carcassonne La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not recommended unless you have a car

Customer review rating 1.0/5

Anonymous Families - 27/10/2019 Confirmed reviews ALL

The receptionist is friendly but the hotel has thin walls and I didn’t sleep well due to the noise. The location us not good if you want to see Carcasonne on foot and have no car. It’s too far away and the road is busy and lacks charm

Dear Guest, Thank you for your feedback. While we are pleased to read of the friendly service provided by our team, we regret that your stay wasn't entirely satisfying. We encourage guests to let us know of any issues at the time, our team would be happy to offer a quieter room should one be available. We are sorry to hear that our location was not completely to your liking. Our hotel is however in close proximity to a number of shops and restaurants. We are also near to Highway A61 and just about 1.9 km from the station; where there is the possibility to board Bus No. 2 or 10 to access the city center. The option also exists to take an airport shuttle to the Medieval city of Carcassonne. Our team is always happy to assist and would be happy to provide any additional information or directions, if needed, on your next visit. We hope to welcome you back. Best wishes Nathalie BREYSSE, Manager

Easy and pleasant

Customer review rating 4.5/5

Anonymous Friends - 14/10/2019 Confirmed reviews ALL

Staff were extremely pleasant and helpful

Dear YOLANTA G., We very much appreciate your comments regarding your stay at the ibis budget Carcassonne La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great overnighter very handy for all things Carcassonne.

Customer review rating 5.0/5

M M. Solo - 23/09/2019 Confirmed reviews ALL

Always welcoming and an easy stop over. Everything you need at a budget price

Dear BRIDGET T., We very much appreciate your comments regarding your stay at the ibis budget Carcassonne La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 5.0/5

Ie Solo - 22/09/2019 Confirmed reviews ALL

Have stayed here before at Ibis Carcassonne, will stay here again when I am down that way

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very welcoming staff, good food, but the building needs refreshing.

Customer review rating 3.5/5

Sue M. Couples - 18/09/2019 Confirmed reviews ALL

The staff were very welcoming and helpful. The breakfast was a good choice of foods. The room was a reasonable size but could be cleaner and the bathroom really needs replacing. The shower was small for my husband and it was full of mould. The structure of the hotel needs refreshing.

Dear Sue, Thank you for taking the time to share your valuable review. Our team members always go out of their way to ensure they deliver the best service possible. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are sorry for any inconvenience caused. We assure you that we have passed your comments regarding the cleanliness to our housekeeping team. Also, we have taken note of your remarks regarding the bathroom. We wish you had informed us during the stay. We hope to welcome you back in the future. Best wishes, Nathalie BREYSSE, Manager

Great location for a historic visit

TripAdvisor rating 5.0/5

Stephen S Couples - 02/09/2019 TripAdvisor review

Used as an overnight on our way south, but timed the visit so we could spend the afternoon/evening visiting the historic Cite and the town too. Arrived at about 15.00 and simple check-in left us ample time to walk the 15mins to the citadel. Handy map available meant we could explore without getting lost. Returned to hotel after eating. Room more than adequate, and appreciated the ability to NOT have the bunk over our double bed. Good nights sleep - we had a rear facing room - and after the usual decent buffet breakfast we were off and on our way bright and early.

Dear Stephen, Thanks for sharing such positive opinions of your time at Ibis Budget Carcassonne La Cité. What more can we say! We are pleased we were able to provide you with the high standards of service you expect from us. We believe a comfortable bed and a great night's sleep and a good breakfast are high up on the list of priorities for our guests, and we are glad to see we were able to exceed your expectations. We hope to welcome you back for another pleasant stay. Best wishes,

Overall satisfying.

TripAdvisor rating 4.0/5

inoslavventurin Family - 11/07/2019 TripAdvisor review

A decent Ibis hotel, not very far from the medieval city, only the surrounding affects you when you walk in the night. Parking fenced ok and free. Staff helpfull. We didn't use the breakfast. Ad I stated, overall satisfying

Dear Inoslavventurin, Thank you for writing this review. We appreciate your positive feedback regarding our convenient location and parking. On that note, we would like to let you know that we do have a watchman at night to assist our guests and ensure their safety. Hopefully you will have a chance to enjoy our tasty breakfast on your next visit. We are proud to offer a large variety of quality foods for a very modest price of €6.80. We all certainly hope that we can welcome you back in the future. Kindest regards, Nathalie BREYSSE, Manager

Carcassonne IBIS Budget

TripAdvisor rating 5.0/5

Oliver D Solo travel - 30/06/2019 TripAdvisor review

All very satisfactory exceot it is 45 minutes walk from the railway station. Much of the pavement en route is either blocked by parked cars or very bad surface. Only about 2 buses an hour in each direction. Hotel itself very good.

Dear Oliver, Thank you for sharing your feedback regarding your recent stay. We are glad you appreciated our facilities but regret that our location was not ideal for your needs. We are located very near to the A61 for easy access by car and buses 2 and 10 take you to the city, while there is also the possibility to take an airport shuttle to the Medieval city of Carcassonne. We hope to welcome you back. Best wishes,

Good Location,Good Hotel,Nice and simple...

TripAdvisor rating 5.0/5

Paul C Solo travel - 18/09/2018 TripAdvisor review

Very warm welcome, clean room, good breakfast for 6.60 euros, You lock your cycle in the room, 10/15 minute walk to the Cite and into Carcassonne, only one pillow and no sink plug, excellent boulangerie across the road.

Dear Paul. Thank you for this review about your pleasant stay at Ibis Budget Carcassonne La Cité. We are delighted to know that you found our location to be ideal. Our team is always happy to go the extra mile to ensure that your requirements are met, please do not hesitate in making us aware of any needs which you may have during your visit. We are happy to hear that the variety, quality and price of our breakfast were to your satisfaction. We look forward to welcoming you again. Kindest regards, Nathalie BREYSSE, Manager

Great price

TripAdvisor rating 4.0/5

James_Gui243 Couples - 08/09/2018 TripAdvisor review

Hotel room was very clean. It’s also conveniently located near a McDonald’s so I went there for breakfast instead of eating at the hotel. There are also vending machines located at the lobby. Hotel staff was very polite and tried their best to describe where the castle was located.

Dear James, Thank you for reviewing your recent experience with us. We are very pleased that you found your room and our competitive prices to your liking. Thank you for mentioning our convenient location, which is within walking distance of the lovely medieval citadel of Carcassonne. We appreciate your kind words about our dedicated team members who are always eager to assist in any way possible. Next time, we hope that you will try our delicious continental breakfast buffet à volonté à seulement 6.60 € that offers a variety of quality products; it's a great way to start off your day! It would be a pleasure to have you return in the future. Best regards, Nathalie BREYSSE, Manager

Fine for couples or singles

TripAdvisor rating 3.0/5

Solange H Family - 28/07/2018 TripAdvisor review

Helpful staff, clean rooms but no proper bathroom. Separate toilet (no lid), shower cubicle too small/wet to dress and main wash basin set in the bedroom with no privacy. Sharing twin room with adult grandson meant popping out in turn, quite amusing but not convenient.

Cher client, Nous avons bien pris note de votre commentaire et nous vous remercions de l'avoir rédigé suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. Votre retour sur la propreté de la salle de bain a bien été pris en compte et transféré à notre société de nettoyage. Merci pour votre mot aimable sur notre personnel de réception qui est à votre service 24h-24 afin de rendre votre séjour des plus agréables. Bien cordialement, Nathalie BREYSSE Directrice

Good budget option

TripAdvisor rating 5.0/5

Neil K Couples - 02/02/2018 TripAdvisor review

Staff were very friendly and helpful, the hotel is situated close to the medieval part of the city, a good budget option. The rooms are clean and quiet, and for the money, it is a good option for staying in Carcasonne

Cher client, Un immense merci pour votre avis très positif laissé sur TripAdvisor suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. De nombreux points ont retenu votre attention : la gentillesse du personnel de réception, l’emplacement et la propreté de l'hôtel ou encore le rapport qualité-prix. A très bientôt dans notre belle ville de Carcassonne, Bien cordialement, Nathalie BREYSSE Directrice

Remarks...

TripAdvisor rating 4.0/5

anniedF7751CP Family - 16/10/2017 TripAdvisor review

Overall I was very pleased with the hotel. Minor points are as follows: The sound proofing could be improved between bedrooms , although the rooms themselves are very clean and the beds are very comfortable. Breakfast is plentiful with ample choices but the room itself needs to be rethought. It is too small for a large volume of travellers and the drinks machine needs to be relocated at the end of the breakfast lineup rather than at the beginning (and at the entrance of the breakfast room)because a queue of hungry people builds up very quickly as the machine dispenses some of the drinks very slowly.

Cher client, Merci d'avoir pris le temps de rédiger cet avis positif qui fait suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. Vous avez apprécié la qualité de la literie, celle de notre petit déjeuner ainsi que la propreté générale des lieux. Au plaisir de vous accueillir à nouveau dans notre belle ville de Carcassonne, Bien cordialement, Nathalie BREYSSE Directrice

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in carcassonne