Hotel de la Cité Carcassonne-MGallery

Hotel de la Cité Carcassonne-MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 1,359 reviews

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Hotel extras

  • A historic hotel in the heart of the Medieval City near the Château Comtal

  • A Michelin-starred gourmet restaurant for a unique culinary experience

  • Enjoy the terraces of our garden amid the ramparts

  • Relax by our outdoor pool and in our Cellcosmet and Cinq mondes spa

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel de la Cité Carcassonne-MGallery

Place Auguste Pierre Pont


  • By plane

    CARCASSONNE SALVAZA At 7km / 4.35 miles

  • By plane

    TOULOUSE BLAGNAC At 106km / 65.87 miles

  • By car

    CARCASSONNE EST At 9.99km / 6.21 miles

  • By train

    CARCASSONNE At 4km / 2.49 miles

GPS:43.205627, 2.362696

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Barbacane

Authentic setting and sophisticated cuisine by the star chef Jérôme Ryon (1 Michelin star), where his creativity emphasizes local products and you can discover exceptional wines. Terrace in summer. Closed from February 16 to March 14, 2015

Our accommodation(s)

Sculpted wood paneling, ornamental tapestries and stained-glass windows - everything comes together to create a warm and intimate atmosphere. Spacious rooms elegantly decorated in a sophisticated French style and pleasantly furnished thanks to the know-how of local artisans.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,359 reviews

TripAdvisor Rating  4.5/5  2,191 reviews

Certificate of excellence 2022

Very worried

TripAdvisor rating 2.0/5

LocalTouristAdviser Couples - TripAdvisor review

I'm really worried that the hotek manager never responds to poor reviews. There is clearly work to be done at this beautiful place, but the cancellations and 'fawlty towers' comparisons need to be answered and addressed.

The property was impressive. We were drawn back in time.

Customer review rating 5.0/5

M S. Families - Confirmed reviews ALL

The food was splendid, the hotel beautiful, the pool spectacular… it was amazing to swim surrounded by the castle.. We felt that the hotel was a little understaffed… understandably so after COVID. Our stay was extraordinary.

Customer review rating 5.0/5

M. E. Couples - Confirmed reviews ALL


Perfect stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great one night stay

Great location and Fantastic experience

Customer review rating 4.5/5

Scott H. Couples - Confirmed reviews ALL

Wonderful 2 days .

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Other web-users rate our hotel

  • 538 reviews 9.4/10 Location
  • 540 reviews 7.5/10 Room
  • 922 reviews 9.2/10 Service
  • 7 reviews 7.7/10 WiFi
  • 262 reviews 8.8/10 Amenities
  • 219 reviews 8.9/10 Breakfast
  • 73 reviews 6.5/10 Cleanliness

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