Customer review rating 4.4/5 5,705 reviews
ALLSAFE approved hotel
Free covered car park
A 5-minute walk from the Medieval City of Carcassonne
Restaurant with beautiful terrace offering homemade products
Outdoor swimming pool during the summer season, bar with fireplace in winter
Check-in from 15h00
Check out up to 12h00
You can expect a delightful stay whatever your budget! Choose from our 80 Standard or Privilege Rooms. Choose Privilege for even more comfort and additional services.
Classic Room - 1 double bed
Classic Room - twin beds
Number of meeting rooms: 4
Maximum size: 90 m²
Maximum capacity: 90 people
Maximum banquet capacity: 84 people
100% genuine reviews from our guestsFind out more
Old world charm, perfectly located.
Sandra S. Couples - 16/09/2021 Confirmed reviews ALL
Changed hotel last minute to this hotel because of its location within the city walls. Amazing staff! First room was definitely a let down and not suitable for rental. It turned out to be the last room available but there were major maintenance issues with it. We were upgraded the next day, but it felt like a side wise move to a regular room. I believe the other room would have been a higher grade if it was maintained properly.
An excellent Mercure 10/10
David H. Couples - 16/09/2021 Confirmed reviews ALL
Location 10/10 Comfort 10/10 Staff 10/10 Cleanliness 10/10 Restaurant 10/10
SRG1A 06/09/2021 TripAdvisor review
We had a two night stay at the Mercure Carcassonne La Cite Hotel. This hotel is a five minute walk from the medieval fortress and very conveniently located. You can see the fortress on the hill when you turn left out of the hotel. It is exactly what you would expect of a hotel at this price point. It's clean and functions well. The reception staff can be a bit hit and miss. Some are really personable and some a bit gruff. The restaurant staff are very helpful and friendly. The parking facilities are excellent.
Anonymous Couples - 21/08/2021 Confirmed reviews ALL
No problem good food except for the chips
Luis Families - 29/07/2021 Confirmed reviews ALL
Very nice personnel
Our most recent 20 reviews
In partnership with TripAdvisor