Name: Mercure Carcassonne La Cité hotel - ALL
Address: 18 rue Camille Saint-Saens, CARCASSONNE, 11000, FR
Telephone: +33468119282
Rating: 4.6

Mercure Carcassonne La Cité hotel

Hotel for travellers looking for local and authentic experiences

A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

This Mercure hotel is ideally located for visiting two UNESCO World Heritage Sites: the Medieval City, a one-of-a-kind fortified city, and the Canal du Midi, which you can travel along by boat. You can add to your schedule the visit of the Lastours Castles and the Limousis Cave, situated 30 minutes by car. For relaxing , the Cavayère lake or the Narbonne beach are only 40 minutes drive from the hôtel.

At the foot of the mediaeval city of Carcassonne, the Mercure Carcassone Porte de la Cité is a perfect place for well-being and relaxation, whether on a family break or travelling on business. Explore the Canal du Midi, the castles and the abbeys of Cat

My team and I will have the pleasure of welcoming you to the Mercure Carcassonne La Cité hotel. Make the most of our hotel's ideal location to discover the architectural heritage of our city and enjoy our culinary delights.

JESSICA ABDOUNE, Hotel Management

Hotel extras

Completely renovated in 2023
A 5-minute walk from the Medieval City of Carcassonne
Two secure and free car parks on site
Restaurant with beautiful terrace offering homemade products
Outdoor swimming pool open May to September

Our accommodation(s)

Room

Classic Room - 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room - twin beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)

See availabilities

Room

Privilege Room - a double bed and a trundle bed for 2 people

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Joinable bed(s)

See availabilities

Room

Prvilege Room two single beds and a pullout bed for 2 people

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Twin bed(s) and 1 x Joinable bed(s)

See availabilities

Room

Privilege Room with 1 double bed and 1 single sofa bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

PRM Privilege room with double bed and pullout bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s) and 1 x Single bed(s)
Accessible room

See availabilities

Room

PRM Privilege room with double bed and pullout bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s) and 1 x Single bed(s)
Accessible room

See availabilities

Hotel location

Mercure Carcassonne La Cité hotel

18 rue Camille Saint-Saens
11000 CARCASSONNE
France

GPS:43.207243, 2.369605

+33 4 68 11 92 82

+33 4 68 71 11 45

Railway station
Bus stop
Highway exit
Helipad/aerodrome

SAINT SAENS

Bus stop

Access: 200 m / 0.13 mi

LA CITE

Bus stop

Access: 300 m / 0.19 mi

CARCASSONNE

Railway station

Access: 2.2 km / 1.38 mi

CARCASSONNE SALVAZA

Helipad/aerodrome

Access: 5.7 km / 3.56 mi

CARCASSONNE OUEST

Highway exit

Access: 6 km / 3.75 mi

CARCASSONNE EST

Highway exit

Access: 6 km / 3.75 mi

LA CITE MEDIEVALE

Tourist attraction

Access: 200 m / 0.13 mi

LA CITE MEDIEVALE

Historic monument

Access: 200 m / 0.13 mi

CHATEAU COMTAL

Museums

Access: 200 m / 0.13 mi

BASILIQUE ST NAZAIRE

Opera/symphony/concert hall

Access: 200 m / 0.13 mi

THEATRE ANTIQUE DE LA CITE

Entertainment/theatre district

Access: 300 m / 0.19 mi

LE CANAL DU MIDI

Historic monument

Access: 1 km / 0.63 mi

LA BASTIDE SAINT LOUIS

Tourist attraction

Access: 1 km / 0.63 mi

CENTRE INTERSPORT LA PEPINIERE

Sports centre

Access: 1.8 km / 1.13 mi

ODEON

Cinema district

Access: 2 km / 1.24 mi

COLISEE

Cinema district

Access: 2 km / 1.24 mi

JEAN ALARY

Entertainment/theatre district

Access: 2 km / 1.25 mi

LA BASTIDE PAR LE PONT VIEUX

Historic monument

Access: 2 km / 1.25 mi

DES BEAUX ARTS

Museums

Access: 2 km / 1.25 mi

THEATRE JEAN ALARY

Entertainment/theatre district

Access: 2 km / 1.25 mi

GOLF LES PINS

Sports centre

Access: 4 km / 2.49 mi

ARBORETUM COLLINE DE PECH MARY

Botanical gardens

Access: 5 km / 3.13 mi

KARTING

Racetrack

Access: 6 km / 3.75 mi

ALET LES BAINS

Casino

Access: 33 km / 20.63 mi

GRUISSAN

Casino

Access: 71 km / 44.38 mi

RESERVE AFRICAINE DE SIGEAN

Zoo

Access: 77 km / 48.13 mi

CAMURAC

Ski area

Access: 90 km / 56.25 mi

CAP D'AGDE AQUALAND

Amusement park

Access: 100 km / 62.14 mi

CITE DE L'ESPACE TOULOUSE

Amusement park

Access: 106 km / 66.25 mi

CANET PLAGE

Aquarium

Access: 121 km / 75.63 mi

LAC DE LA CAVAYERE

Lake

Access: 5 km / 3.13 mi

GRUISSAN

Beach area

Access: 66 km / 41.25 mi

NARBONNE PLAGE

Beach area

Access: 71 km / 44.38 mi

CENTRE COMMERCIAL CITE 2

Shopping district

Access: 1.4 km / 0.88 mi

BASTIDE SAINT LOUIS

Shopping district

Access: 2 km / 1.25 mi

CENTRE COMMERCIAL SALVAZA

Shopping district

Access: 5 km / 3.13 mi

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LA TABLE DE L OLIVIER

A table steeped in terroir. Our restaurant is a special place to sample regional specialties. Catering via room service only in the evenings on the basis of the Market Menu of the day. Closed for lunch.

BAR

Bar closed in line with government directives

Breakfast

Start the day with a delicious buffet breakfast, offering a wide choice of local specialties, served in our restaurant from 6:30 am. For a light, quick breakfast, choose our express breakfast, or indulge yourself with breakfast in your room.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room
Maximum seats capacity: 90
Maximum capacity for banquets: 84

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 1,873 reviews

Sharon J. Families - 5/27/2026 Confirmed reviews ALL

Rooms ready upon early arrival. Excellent customer service. Gorgeous hotel. 5 mins walk to City. Swimming pool and gardens were very nice.

Dear Mrs J., Thank you very much for your excellent feedback following your stay at Mercure Carcassonne La Cité. We are delighted to read that you appreciated our team’s welcome, the impeccable cleanliness, the comfort of your room, as well as our swimming pool and garden areas. Your satisfaction and recommendation are a wonderful reward for the whole team, especially the reception staff. We look forward to welcoming you back again very soon. Kind regards, Cyssilia Mercure Carcassonne La Cité

Edward S. Friends - 5/24/2026 Confirmed reviews ALL

Did not make use of pool etc (weather). Rooms and facilities were excellent. Staff from check in to maid service and restaurant were exceptional! The only complaint would be at breakfast: running out of some offerings and the lack of signage describing ingredients of heated offerings. We are vegetarians. Staff was helpful but our lacking understanding of language was on us... We did not have reservations for dinner the first night and the staff made us comfortable and served us in the lounge. Overall, it was a very good experience...Thankyou.

Daniel H. Families - 5/23/2026 Confirmed reviews ALL

The reception staff were so kind and helpful, booking us a taxi and helping us with our stay. The rooms were very clean and comfortable.

Colin W. Couples - 5/23/2026 Confirmed reviews ALL

It was a wonderful welcome and check in the room and breakfast was great it’s a fantastic location for exploring the local area

Sylvain L. Families - 5/18/2026 Confirmed reviews ALL

It was a pleasure to stay at this hotel with the family. Every space has been adorable and we look forward to keep Mercure as our accomodation of choice. :-)

Madame/Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Carcassonne la Cite. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs l'équipe de L'hotel Mercure Carcassonne