Mercure Carcassonne La Cité hotel

Mercure Carcassonne La Cité hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,047 reviews

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Hotel extras

  • Free covered car park

  • A 5-minute walk from the Medieval City of Carcassonne

  • Free WIFI

  • Restaurant with beautiful terrace offering homemade products

  • Outdoor swimming pool during the summer season, bar with fireplace in winter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Carcassonne La Cité hotel

18 rue Camille Saint-Saens



  • By plane

    CARCASSONNE SALVAZA At 5.7km / 3.56 miles

  • By plane

    MONTPELLIER FREJORGUES At 160km / 100 miles

  • By plane

    TOULOUSE BLAGNAC At 106km / 66.25 miles

  • By helicopter

    CARCASSONNE SALVAZA At 5.7km / 3.56 miles

  • By car

    CARCASSONNE EST At 6km / 3.75 miles

  • By car

    CARCASSONNE OUEST At 6km / 3.75 miles

  • By train

    CARCASSONNE At 2.2km / 1.38 miles

GPS:43.207243, 2.369605

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


A table steeped in terroir. Our restaurant is a special place to sample regional specialties. Catering via room service only in the evenings on the basis of the "Market Menu" of the day. Closed for lunch.

Our accommodation(s)

You can expect a delightful stay whatever your budget! Choose from our 80 Standard or Privilege Rooms. Choose Privilege for even more comfort and additional services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,047 reviews

TripAdvisor Rating  4.0/5  2,122 reviews

Certificate of excellence 2022

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent spacious room and good facilities. Very helpful staff.

Excellent location and stay.

Customer review rating 5.0/5

Sheree Couples - Confirmed reviews ALL

We had an excellent stay, reception staff very helpful and friendly. Our room was amazing, with views of the walled city. It had everything we needed, it was clean and had a very comfortable bed. Breakfast was very good, not the widest choice but more than adequate. The restaurant in the evening was really good , instead or outside on the terrace/ garden. The set menu was excellent value, and a good choice.

Great Location and super staff

Customer review rating 5.0/5

Stephen A. M. Couples - Confirmed reviews ALL

Staying during the recent heatwave, the staff and hotel were well set up to assist with cool rooms, drinks and the pool. Great place to park up and walk around the area

Great location and caring staff

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

The hotel is superb. Our welcome by the duty receptionist was really an example of first class customer service. The breakfast was very good with a great selection but our evening meal was mediocre, with the steak option not being available.

excelent location.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Family holiday.

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