Mercure Carcassonne La Cité hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,017 reviews

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Mercure Carcassonne La Cité hotel - Image 1
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Mercure Carcassonne La Cité hotel - Image 3
Mercure Carcassonne La Cité hotel - Image 4
18 rue Camille Saint-Saens, 11000 CARCASSONNE, France

Description

Hotel extras

  • Completely renovated in 2023

  • A 5-minute walk from the Medieval City of Carcassonne

  • Two secure and free car parks on site

  • Restaurant with beautiful terrace offering homemade products

  • Outdoor swimming pool open May to September

Our accommodation(s)

Hotel location

Mercure Carcassonne La Cité hotel

18 rue Camille Saint-Saens
11000 CARCASSONNE
France

GPS:43.207243, 2.369605

Telephone
Fax +33 4 68 71 11 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA TABLE DE L OLIVIER

A table steeped in terroir. Our restaurant is a special place to sample regional specialties. Catering via room service only in the evenings on the basis of the Market Menu of the day. Closed for lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,017 reviews

TripAdvisor Rating  4.1/5  118 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Virijevic A. Business - Confirmed reviews ALL

Conforme à mes attentes

Cher Monsieur, C'est toujours un plaisir de vous recevoir. Nous vous remercions pour vos commentaires élogieux concernant notre accueil et vous remercions de votre fidélité Bien à vous Marie-Pierre Mercure Carcassonne

Customer review rating 5.0/5

Michael P. Couples - Confirmed reviews ALL

Great location, the hotel was very nice, staff superb throughout. We found the food in the hotel restaurant to be very good and reasonably priced. Will undoubtably return.

Hello, Thank you very much for your feedback. It truly makes us happy, and we will be sure to share your kind words with our entire team. We would be delighted to welcome you back again soon! Pauline

Customer review rating 5.0/5

Joseph N. Couples - Confirmed reviews ALL

Very comfortable. The staff responded to every question we asked.

Hello, Thank you for your kind words regarding our staff and the comfort of your stay. We are pleased to hear that our team was able to assist you effectively during your visit. Sincerely, The team at Hôtel Mercure Carcassonne.

Customer review rating 4.0/5

Andrew N. C. Couples - Confirmed reviews ALL

It may not be the most glamorous hotel in Carcassonne but it is the best value. Nice modern rooms, attentive staff and a very central location - all at a reasonable price unlike most of the other hotels nearby - what more could you want?

Hello, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and appreciated the value we offer. Our team strives to provide a comfortable and welcoming experience, and it is rewarding to know that our efforts were recognized. We hope to welcome you back to Hôtel Mercure Carcassonne La Cité in the future. Best regards, l'équipe de L'hotel Mercure Carcassonne

Customer review rating 4.5/5

Jayendra S. Families - Confirmed reviews ALL

Hotel is a great property, well located with pleasant service. Really enjoyed our stay.

Bonjour, Thank you for these words which make us very happy! Glad to read that you enjoyed your stay, and that you had an excellent experience with us. Our team will be particularly happy to read this comment. Don’t hesitate to come back! See you soon. Marie Louise The Mercure Carcassonne hotel team

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Other web-users rate our hotel

  • 1,102 reviews 9.6/10 Location
  • 1,143 reviews 7.6/10 Room
  • 1,395 reviews 9.3/10 Service
  • 7 reviews 4.8/10 WiFi
  • 562 reviews 7.9/10 Breakfast
  • 315 reviews 7.8/10 Cleanliness
  • 235 reviews 7.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.