ibis Styles Carcassonne La Cité Hotel 3 stars

Name: ibis Styles Carcassonne La Cité
Address: CARCASSONNE, 11000, FRANCE
Telephone: (+33)4/68264569
Rating: 4.6

4.6/5

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ibis Styles Carcassonne La Cité Hotel

Design economy hotel, open to creative minds

Hear ye! Hear ye! My lords and ladies, all our teams wish you a warm welcome and will be delighted to help you discover the treasures of Carcassonne and the surrounding region

Mr Guillaume BENINCASA, Hotel Manager

The ibis Styles Carcassonne La Cité hotel is located 328 yards (300 m) from the medieval city of Carcassonne and close to the Canal du Midi, both UNESCO World Heritage Sites. Ideally located for discovering the town and Cathar Country, including Château Comtal and its ramparts, Théâtre de la Cité and the Aude and Narbonnaise gates. Close to the lower town, Dôme convention center, train station and highways, the hotel offers a bar/restaurant, solarium swimming pool, fitness room and secure private car park

The Ibis Styles Carcassonne la Cité Hotel was recently renovated, now a new, colorful, warm place where troubadours and entertainers will tell you the legends of Carcassone with humour and impertinence

Hotel extras

328 yards (300 m) from the medieval city (10-min walk)
Family Rooms for 4 to 5 people
Free secure private shaded car park
South-facing outdoor swimming pool and solarium
Fitness center with view over the city's rooftops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Private enclosed outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Small dog allowed in rooms only (not permitted in the restaurant)Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
CARCASSONNE SALVAZAPaying
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
Boutique Gourmande

Outdoor unheated pool
Fitness centre
Well-being
- Hammam (Paying)
- Jacuzzi (Paying)
- Massage (Paying)
- Sauna (Paying)
Table tennis

Breakfast included in the price
- Breakfast (Paying)
- Breakfast included in the price
1 restaurant(s)
1 bar(s)

1 meeting room(s)
Copy/print service available

Hotel location

ibis Styles Carcassonne La Cité

2 Rue Darius Milhaud
11000
carcassonne
france

Tel: +33468264569

Fax: (+33)4/68268299

Contact email

Check-in from 14h00

Check out up to 12h00

CARCASSONNE AGGLO : LINE 4 LECLERC

By plane
CARCASSONNE SALVAZA At 6.5km / 4.04 miles - Shuttle paying
By plane
MONTPELLIER At 154km / 95.69 miles
By plane
TOULOUSE BLAGNAC At 113km / 70.21 miles
By train
CARCASSONNE At 3.7km / 2.3 miles

GPS :43.207496, 2.372565

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

Rooms (4)

Accessible room

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 16m²

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products

Standard Room with twin beds

Max. number of persons: 2
Area: From 18m²

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products

Standard Room with 1 double bed + 2 single sofa beds

Max. number of persons: 4
Area: From 24m²

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Bathroom products

Standard Room with 1 double bed, 2 bunk beds and 1 single bed

Max. number of persons: 5
Area: From 24m²

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Bathroom products

Our restaurants and bars

LE HEAUME

Type of cuisine: French

Cozy bench spaces for groups, communal banquet-style dining in a bright dining room - meet other travelers whether you are travelling alone or in a group - and a garden terrace for you to enjoy the beautiful summer evenings.

Dinner

19:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

LE HEAUME

Photo non contractuelle / Strictly non binding

Our teams are here to offer a friendly welcome every day from 6am to 2am. Choose your favorite song on our jukebox and sit back and relax. Bar, lounge or terrace... the choice is yours!

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 45 m²
Maximum capacity: 20 people

Find out more

Bien situé

L. Business - 28/01/2020 Confirmed reviews ALL

Check in and out in peu fastidieux

Very handy place for an overnight stay.

Kaye Couples - 15/01/2020 Confirmed reviews ALL

Rooms as expected, helpful, friendly staff, excellent parking.

IBIS STYLES CARCASSONE

Francesc Families - 10/01/2020 Confirmed reviews ALL

People multilingual, new rooms, free parking & breakfast, close to the center, friendly staff

Good lacation, but overcrowded hotel.

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

Room and reception were very good, as expected for an Ibis. But the staff was not able to manage the number of clients. It was certainly known that the hotel would be full (or almost). But, even then, there was always item missing during breakfast: bread, cheese, butter, cups, ... If the number is unmanageable - which is possible - the hotel should present the option of not taking breakfast when booking the apartment. Very bad experience.

Dear MARIO T., Thank you for taking the time to tell us about your experience at the ibis Styles Carcassonne La Cité. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume Benincasa General Manager

exact with description

B. Families - 30/12/2019 Confirmed reviews ALL

good breakfast staff very pleasant clean place parking accessible

Very good hotel in Carcassonne

Joan M. Families - 12/12/2019 Confirmed reviews ALL

Near the old medieval city and not really far away from de new Carcassonne there is this wonderful hotel. It has got a good swimming, restaurant and parking. The staff is really friendly. Clean rooms.

Great experience in family!

Eva O. Families - 09/12/2019 Confirmed reviews ALL

We stayed two nights with our 7 and 3 year old children. We had a very nice experience. Staff was kind and devoted. The room had enough space and the hall was prepared with a kids zone.

Excellent hotel in ideal location

Ian G. Friends - 27/11/2019 Confirmed reviews ALL

We really enjoyed our stay in Ibis Styles Hotel in Carcassonne. The staff were very efficient, friendly and helpful. The location of the hotel was ideal with just a 5 minute walk to the Old Town. The room was clean and comfortable, with a great view over the swimming pool towards the Old Town. Breakfast was excellent, as was the bar.

Fantastic

Julie Couples - 17/11/2019 Confirmed reviews ALL

Lovely hotel with a medieval theme . The staff are friendly and very helpful , the rooms are spotless and the location is great .

Good value

Georgina Couples - 04/11/2019 Confirmed reviews ALL

Price and location of hotel is good, but I didn't felt well treated. We went for break 45 min before ending breakfast time and a lot of the products were missing/empty, and when requested to the staff they were not very friendly. After breakfast went back to the room and around 11h cleaning lady came beause she wanted to clean it, I said it was not possible yet, and at 11.45h I got a call from reception remaining me that check out was at 12.

Surprisingly great!

Graham Couples - 28/10/2019 Confirmed reviews ALL

This hotel exceeded our expectations, which means we'll now have to re-calibrate our expectations for all ibis hotels - well done :)

Comfortable hotel for short stay

Ian Couples - 26/10/2019 Confirmed reviews ALL

Nice comfortable hotel for short stay. Easy walking distance for the medieval city and nearby boulangerie. Staff friendly and welcoming. Breakfast included.

Fabulous hotel but had issues when checking out

Antonio Solo - 16/10/2019 Confirmed reviews ALL

The hotel and the staff were fabulous but when checking out they wanted to charge me a meal I had already paid. The lady at reception was extremely kind and apparently fixed the problem.

Nice staff

Pac D. Solo - 08/10/2019 Confirmed reviews ALL

Close to the “Cite” ,it comes very handy! The room was as it was expected to be according to “styles” standards.What I found the best was,in one hand,the staff,in the other hand,the quality of the breakfast’s products. Good deal

Carcassonne

A. Families - 08/10/2019 Confirmed reviews ALL

Excellent

Super

Fabre Business - 05/10/2019 Confirmed reviews ALL

Impeccable

Perfect hotel

MonSveta Family - 01/10/2019 TripAdvisor review

Great hotel. Perfectly located, especially for traveling by car. Free parking. Very comfortable beds. Convenient wardrobe. It is modernly decorated, however in the spirit of medieval history. Good breakfast, fresh juice. Friendly staff. From the windows of the corridor a view on the fortress. I recommend.

Excellent

Hanna Couples - 30/09/2019 Confirmed reviews ALL

All staff were friendly and helpful. Room was very clean and comfortable. Breakfast was very good and the menu in the evening was varied and the meals were excellent.

not up to expectations

Peter D. Couples - 28/09/2019 Confirmed reviews ALL

Have used "Styles" hotels before and been very satisfied. This hotel is well located for the Cite of Carcassonne and the front of house staff were helpfulusekeeping not up to ususal stanmdards.

mixed experience

pdrumm0nd Couples - 28/09/2019 TripAdvisor review

Have used "Styles" hotels before and been very happy. Front of house staff here were very good but housekeeping distinctly average. And the TV in the Bar didn't work throughout our stay!! Loction is convenient for the Cite

We apologize for the malfunction of the bar's television during your stay. Please be assured that we have done the necessary to get it back into service as soon as possible, but we were unfortunately dependent on the availability of the technician

Our most recent 20 reviews

In partnership with TripAdvisor

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