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ibis Styles Carcassonne La Cité Hotel 3 stars

Customer review rating 4.7/5 2,523 reviews

ALLSAFE approved hotel

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ibis Styles Carcassonne La Cité
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+ 20 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 328 yards (300 m) from the Medieval City (10 minutes' walk)

  • Family room for 4 or 5 people

  • Free private, secure parking in a shady spot

  • Fitness center with view over the city's rooftops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Small dog allowed in rooms only (not permitted in the restaurant)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • CARCASSONNE SALVAZAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Boutique Gourmande
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-beingPaying
  • Table tennis
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Carcassonne La Cité

2 Rue Darius Milhaud
11000 carcassonne
france

Tel: +33468264569

Check-in from 14h00

Check out up to 12h00

  • CARCASSONNE AGGLO :  LINE 4 LECLERC

  • By plane

    CARCASSONNE SALVAZA At 6.5km / 4.04 miles - Shuttle paying

  • By plane

    MONTPELLIER At 154km / 95.69 miles

  • By plane

    TOULOUSE BLAGNAC At 113km / 70.21 miles

  • By train

    CARCASSONNE At 3.7km / 2.3 miles

GPS :43.207496, 2.372565

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

Standard Room with 1 double bedNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with twin bedsNon contractual photo

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with 1 double bed + 2 single sofa bedsNon contractual photo

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with 1 double bed, 2 bunk beds and 1 single bedNon contractual photo

  • Max. number of persons: 5
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our restaurants and bars

LE HEAUME

Type of cuisine: French

Cozy bench spaces for groups, communal banquet-style dining in a bright dining room - meet other travelers whether you are travelling alone or in a group - and a garden terrace for you to enjoy the beautiful summer evenings.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE HEAUME

Non contractual photo

Our teams are here to offer a friendly welcome every day from 6am to 2am. Choose your favorite song on our jukebox and sit back and relax. Bar, lounge or terrace... the choice is yours!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 45

  • Maximum capacity: 20 people

Find out more

Our guest reviews for
ibis Styles Carcassonne La Cité

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,523 reviews

tripadvisor

TripAdvisor Rating 4.0/5

651 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good location for the lovely City

Customer review rating 4.0/5

Craig M. Business - 12/12/2020 Confirmed reviews ALL

Obviously not as great as if it was not a lock down period but service great and bed very comfortable

Well located, very comfortable

Customer review rating 4.5/5

Angela Couples - 18/09/2020 Confirmed reviews ALL

We stayed for 1 night and were upgraded to a large room with terrace overlooking the swimming pool. The room was very spacious and comfortable, a nice relaxing place to stay after a day driving and sight seeing in Carcassonne. The staff were all very attentive and keen to please.

Very well located !

Customer review rating 4.5/5

Philippe Couples - 31/08/2020 Confirmed reviews ALL

Close to the "Cité Médiévale" - 500 m The swimming pool is a plus.

Great Location

Customer review rating 4.5/5

Mrs C. Couples - 06/08/2020 Confirmed reviews ALL

Lovely break had at this hotel which enjoys an excellent location, less than a ten-minute walk to the historic medieval town. Nice quiet residential area. Our room was functional and quite compact, the bed was very comfy, nice pillows and a view across fields, the old town and pool. The bathroom was a good size, great lighting and well equipped. The air con only went as low as 22 which was a bit too warm for a good sleep. It would be good if the TV had an English news channel (especially in the current Covid-19 situation) The hotel staff were excellent especially the restaurant staff who worked so hard cleaning and keeping order, everyone was patient and helpful The swimming pool was a great asset, it was great to cool down after a hot busy day sightseeing. I would recommend a stay at this hotel, great service and value.

very confortable

Customer review rating 4.5/5

Escarbelt Couples - 03/08/2020 Confirmed reviews ALL

Nice hotel, very well maintained, nice staff

Excellent hotel & service

TripAdvisor rating 5.0/5

Jorge M 11/06/2020 TripAdvisor review

Fantastic hotel for a family trip. The family rooms for 4/5 people are perfect and really good value for money. Great service overall and special thanks to Sebastien for looking after us so thoughtfully and professionally during our stay. Hope to see you soon!

Excellent stayBoth

Customer review rating 5.0/5

Terence H. Couples - 11/03/2020 Confirmed reviews ALL

Both receptionist were excellent.

Fine

Customer review rating 3.5/5

Bas Families - 07/03/2020 Confirmed reviews ALL

Price-quality Ok

Very convenient location

Customer review rating 4.5/5

Jose Couples - 24/02/2020 Confirmed reviews ALL

Good value for money at a conveniently close location. Breakfast was simple but very good.

Nice hotell,perfect location

Customer review rating 5.0/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Nice and clean room,very good choice for breakfast,big parking area- free of charge,location of the hotel in a 10 min. walking distance from the historical centre,

Amazing rooms great staff

Customer review rating 5.0/5

Chris Families - 18/02/2020 Confirmed reviews ALL

Staff made us very welcome and the room design was excellent

Bien situé

Customer review rating 3.5/5

L. Business - 28/01/2020 Confirmed reviews ALL

Check in and out in peu fastidieux

Very handy place for an overnight stay.

Customer review rating 4.0/5

Kaye Couples - 15/01/2020 Confirmed reviews ALL

Rooms as expected, helpful, friendly staff, excellent parking.

IBIS STYLES CARCASSONE

Customer review rating 4.5/5

Francesc Families - 10/01/2020 Confirmed reviews ALL

People multilingual, new rooms, free parking & breakfast, close to the center, friendly staff

Perfect hotel

TripAdvisor rating 5.0/5

MonSveta Family - 01/10/2019 TripAdvisor review

Great hotel. Perfectly located, especially for traveling by car. Free parking. Very comfortable beds. Convenient wardrobe. It is modernly decorated, however in the spirit of medieval history. Good breakfast, fresh juice. Friendly staff. From the windows of the corridor a view on the fortress. I recommend.

mixed experience

TripAdvisor rating 3.0/5

pdrumm0nd Couples - 28/09/2019 TripAdvisor review

Have used "Styles" hotels before and been very happy. Front of house staff here were very good but housekeeping distinctly average. And the TV in the Bar didn't work throughout our stay!! Loction is convenient for the Cite

We apologize for the malfunction of the bar's television during your stay. Please be assured that we have done the necessary to get it back into service as soon as possible, but we were unfortunately dependent on the availability of the technician

2019

TripAdvisor rating 3.0/5

Gandalf_RJ Couples - 06/06/2019 TripAdvisor review

Very good location. Spacious parking. Comfortable if you stay in a room to 4 people. Good breakfast. But at night go find your dinner in the ville, cause they do not have a real working kitchen, just Picard style ready made plates.

We are sorry that you have not enjoyed your dinner, but we can not let say that we do not offer a real kitchen but just ready made plates because our chef offers every day a home cooking with fresh seasonal produce, which is just the opposite of what you are suggesting. We regret that you did not speak on the spot what would have allowed our teams to offer you an alternative to the dish chosen if it did not suit you

Short trip

TripAdvisor rating 5.0/5

martinwest840 Couples - 24/02/2019 TripAdvisor review

Pleasant hotel, easy access ,friendly staff, good breakfast.Well situated for autoroute and access to city. Easy parking. Would definitely reccommend to anyone wanting to pop over to france for a few days.

Ibis Hostel Carcassonne

TripAdvisor rating 3.0/5

francesfff2018 Family - 19/07/2018 TripAdvisor review

This is the second Ibis hotel I booked on this trip. When I booked the ibises, I was appealed to their reasonable price and bright color décor. The first ibis we lived in was just that. When I walked into the front desk of this Ibis, I wasn't paying much attention except that the hotel lounge looked exactly like that I saw on their website. Then the broken glass wall of the elevator caught my eyes. When I walked into the hallway, I was struck by all the shield-like wall decorations on the white and black wall. Matching with orange-print black rug and low lighting, it feels dark and old. The room we got was no different from the outside, except that it had dark hard-wood floor and a stronger mold-like smell even with the air-condition on. The furniture in the room was old. We had three people but there was only 1 big bed. After getting the cleaning lady to help us, who seems to be also responsible for all the bedding of the rooms, we realize there is a hidden foldaway mattress supported by a metal bed frame underneath the couch. We asked her for a pillow and a blanket for the third person and she brought in a not-so-clean pillow and a not-so-clean blanket and a bed sheet. We set up the bed ourselves and tried to make the bed as comfortable and as less smelly as we can. The hotel has a big parking lot within its property proximity which I feel safe. Cite Carcassonne is within walking distance and we did walk there. However, the day was so hot and humid that I wish we drove instead since the chateau has plenty of parking space anyway. Their buffet breakfast starts late at 8 am. which I wished it was earlier so we could have started traveling early because we had to drive a long way that day. All and all, the only thing that made this hotel stay a bit more pleasant is the freshly squeezed orange juice from a big squeezing machine. It was the sweetest I've ever drank for a long time. Other than that, I don't consider this a hotel but a hostel and is the worst of all the hotels we'd stayed in this trip. I wish we could stay one more day to visit the whole Cite of Carcassonne because its so beautiful and unique. But for this hotel, I'm glad we only stayed one night.

Dear Sir, I do not think we were talking about the same hotel that we are operating in Carcassonne and which was completely renovated a little over a year ago. The bedding is also new, as are the convertible sofas for children. We do not provide a shuttle service between the hotel car park and the Medieval City, but if you did not want to walk on foot because of the heat, you could take your car to make this short trip, and park your car at the pay parking at the foot of the city. We also inform you, as you were told when you check-in, that our buffet breakfast is served on weekdays from 6.30am to 10am. So I absolutely do not understand your comment, except that it seems that you have not appreciated the decorative bias of the hotel. I would like to remind you that all ibis Styles hotels have themed decorations, but if you are looking for something more standard, I invite you for an upcoming stay to book an ibis hotel rather than an ibis Styles hotel. Best regards

Great location near the old city

TripAdvisor rating 4.0/5

AlanE1969 Family - 18/06/2018 TripAdvisor review

Within walking distance to the old city, nice car park and excellent breakfast. However, the staff at check in could be nicer and accommodate the guests more. They were more concerned with the well being of their own staff instead of thinking about those of the guests.

We thank you for your comment, and would like to specify that we are very committed to the well-being and satisfaction of our guests. We regret that the welcome you received on your arrival left you with a different impression of it, and please accept our most sincere apologies for this situation. We hope that you will not hold it against us and that we will have the pleasure to welcome you again for a future stay. Best regards

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