ibis Styles Carcassonne La Cité 3 stars

Customer review rating (ALL Rating) 4.7/5 1,996 reviews

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ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE

  • 328 yards (300 m) from the Medieval City (10 minutes' walk)

  • Family room for 4 or 5 people

  • Free private, secure parking in a shady spot

  • Fitness center with view over the city's rooftops

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Styles Carcassonne La Cité

2 Rue Darius Milhaud

GPS:43.207496, 2.372565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property


Cozy bench spaces for groups, communal banquet-style dining in a bright dining room - meet other travelers whether you are travelling alone or in a group - and a garden terrace for you to enjoy the beautiful summer evenings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,996 reviews

TripAdvisor Rating  4.0/5  792 reviews

Certificate of excellence 2023

Very decent hotel.

TripAdvisor rating 4.0/5

aldosda TripAdvisor review

The hotel is a bit of a trek from the centre of Carcassonne, so a taxi is your best option. The hotel is well appointed, decent beds, sufficient breakfast. A good little bar which stays open late. Good pool with ample sunbeds. Yes, I would recommend.

Great staff

Customer review rating 5.0/5

Glenn M. Families - Confirmed reviews ALL

We were made feel very welcome by the friendly staff, Gabriella, Alex, Adil and Gail made our stay great in your excellent hospitality. I wouldn’t hesitate to recommend your hotel and I will be back in the future with my family, cheers Glenn M., Dublin, Ireland.


Customer review rating 3.0/5

Ron C. Couples - Confirmed reviews ALL

Overall this establishment was tired, all though you can see it was just painted and it was bright, the furniture and the lay out if the furniture and its age did not male the room welcoming. The staff the ladies that is was warm and welcoming, more than I can say for the guy on the bar. Wine from a cask was not a good start.

Dear sir, Thank you for taking the time to tell us about your experience at the ibis Styles Carcassonne La Cité hotel. We are surprised by your comment because room 204 that you occupied during this stay is absolutely not as you describe it, neither the furniture nor the layout are tired. What's more, you benefited from a very bright pool side room on the 2nd floor. We are sincerely sorry if the decoration of our establishment did not suit you. Sincerely,

Brilliant for families!

TripAdvisor rating 5.0/5

mrspi1 TripAdvisor review

We travelled around France by rail with 3 children this summer and for our children this hotel was the highlight of their trip! There were lots of little touches that the children absolutely loved such as the giant chess boards in the entrance, the water refill station and the castle themed decorations. We were extremely lucky with our bedroom as we had an outside terrace and could go straight out of our patio doors to access the swimming pool. The swimming pool was wonderful in the August heatwave. The hotel was a bit of a trek from the station by foot so would recommend a taxi or bus if travelling by rail. Otherwise it is a great location. Family rooms are brilliant as they sleep 5 people with a double bed, a set of bunk beds and an extra single bed. We absolutely loved this room. We hadn't planned to eat in the restaurant but we did as we ran out of time to go elsewhere and found the food so good that we then chose to eat there the second night too! Breakfast was good too. Staff were lovely throughout the hotel. We were very impressed with the lack of single use plastic and how environmentally friendly the hotel appeared to be. I definitely recommend this hotel if you have children. My children still talk about it a few months on which is why I thought I'd better add my review now!!

Very good value & clean but bit of a trek to old town!

TripAdvisor rating 4.0/5

DMA59 TripAdvisor review

Pros: Very clean & very good value. Quiet area. Easy, 10 minute walk to the castle where there are numerous good restaurants. Friendly & obliging staff. Free, unlimited tea & coffee in the reception area. Cons: Breakfast is a bit of a free-for-all with (especially) children touching open breads etc. The actual old town is a good 20 mins walk further on from the castle so @ half an hour in total. No English speaking news channel - would expect at least CNN or BBC World Service in view of multi-national guests.

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Other web-users rate our hotel

  • 1,088 reviews 9.6/10 Location
  • 1,119 reviews 7.9/10 Room
  • 1,262 reviews 9.5/10 Service
  • 8 reviews 9.4/10 WiFi
  • 892 reviews 8.6/10 Breakfast
  • 432 reviews 8.6/10 Cleanliness
  • 278 reviews 8.8/10 Pool
  • 268 reviews 9.4/10 Vibe

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