ibis Styles Carcassonne La Cité Hotel 3 stars

Customer review rating 4.6/5 1,807 reviews
ibis Styles Carcassonne La Cité
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 328 yards (300 m) from the medieval city (10-min walk)

  • Family Rooms for 4 to 5 people

  • Free secure private shaded car park

  • South-facing outdoor swimming pool and solarium

  • Fitness center with view over the city's rooftops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Small dog allowed in rooms only (not permitted in the restaurant)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • CARCASSONNE SALVAZAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Boutique Gourmande
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Table tennis
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Carcassonne La Cité

2 Rue Darius Milhaud
11000
carcassonne
france

Tel: +33468264569

Fax: (+33)4/68268299

Contact email

Check-in from 14h00

Check out up to 12h00

  • CARCASSONNE AGGLO :   LINE 4 LECLERC

  • By plane

    CARCASSONNE SALVAZA At 6.5km / 4.04 miles - Shuttle paying

  • By plane

    MONTPELLIER At 154km / 95.69 miles

  • By plane

    TOULOUSE BLAGNAC At 113km / 70.21 miles

  • By train

    CARCASSONNE At 3.7km / 2.3 miles

GPS :43.207496, 2.372565

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with 1 double bed + 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with 1 double bed, 2 bunk beds and 1 single bed

  • Max. number of persons: 5
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

LE HEAUME

Type of cuisine: French

Cozy bench spaces for groups, communal banquet-style dining in a bright dining room - meet other travelers whether you are travelling alone or in a group - and a garden terrace for you to enjoy the beautiful summer evenings.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE HEAUME

Photo non contractuelle / Strictly non binding

Our teams are here to offer a friendly welcome every day from 6am to 2am. Choose your favorite song on our jukebox and sit back and relax. Bar, lounge or terrace... the choice is yours!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 45

  • Maximum capacity: 20 people

Find out more

Our guest reviews for
ibis Styles Carcassonne La Cité

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,807 reviews

tripadvisor

TripAdvisor Rating 4.0/5

572 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Bien situé

Customer review rating 4.6/5

L. Business - 28/01/2020 Confirmed reviews ALL

Check in and out in peu fastidieux

Very handy place for an overnight stay.

Customer review rating 4.6/5

Kaye Couples - 15/01/2020 Confirmed reviews ALL

Rooms as expected, helpful, friendly staff, excellent parking.

IBIS STYLES CARCASSONE

Customer review rating 4.6/5

Francesc Families - 10/01/2020 Confirmed reviews ALL

People multilingual, new rooms, free parking & breakfast, close to the center, friendly staff

Good lacation, but overcrowded hotel.

Customer review rating 4.6/5

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

Room and reception were very good, as expected for an Ibis. But the staff was not able to manage the number of clients. It was certainly known that the hotel would be full (or almost). But, even then, there was always item missing during breakfast: bread, cheese, butter, cups, ... If the number is unmanageable - which is possible - the hotel should present the option of not taking breakfast when booking the apartment. Very bad experience.

Dear MARIO T., Thank you for taking the time to tell us about your experience at the ibis Styles Carcassonne La Cité. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume Benincasa General Manager

exact with description

Customer review rating 4.6/5

B. Families - 30/12/2019 Confirmed reviews ALL

good breakfast staff very pleasant clean place parking accessible

Very good hotel in Carcassonne

Customer review rating 4.6/5

Joan M. Families - 12/12/2019 Confirmed reviews ALL

Near the old medieval city and not really far away from de new Carcassonne there is this wonderful hotel. It has got a good swimming, restaurant and parking. The staff is really friendly. Clean rooms.

Great experience in family!

Customer review rating 4.6/5

Eva O. Families - 09/12/2019 Confirmed reviews ALL

We stayed two nights with our 7 and 3 year old children. We had a very nice experience. Staff was kind and devoted. The room had enough space and the hall was prepared with a kids zone.

Excellent hotel in ideal location

Customer review rating 4.6/5

Ian G. Friends - 27/11/2019 Confirmed reviews ALL

We really enjoyed our stay in Ibis Styles Hotel in Carcassonne. The staff were very efficient, friendly and helpful. The location of the hotel was ideal with just a 5 minute walk to the Old Town. The room was clean and comfortable, with a great view over the swimming pool towards the Old Town. Breakfast was excellent, as was the bar.

Fantastic

Customer review rating 4.6/5

Julie Couples - 17/11/2019 Confirmed reviews ALL

Lovely hotel with a medieval theme . The staff are friendly and very helpful , the rooms are spotless and the location is great .

Good value

Customer review rating 4.6/5

Georgina Couples - 04/11/2019 Confirmed reviews ALL

Price and location of hotel is good, but I didn't felt well treated. We went for break 45 min before ending breakfast time and a lot of the products were missing/empty, and when requested to the staff they were not very friendly. After breakfast went back to the room and around 11h cleaning lady came beause she wanted to clean it, I said it was not possible yet, and at 11.45h I got a call from reception remaining me that check out was at 12.

Surprisingly great!

Customer review rating 4.6/5

Graham Couples - 28/10/2019 Confirmed reviews ALL

This hotel exceeded our expectations, which means we'll now have to re-calibrate our expectations for all ibis hotels - well done :)

Comfortable hotel for short stay

Customer review rating 4.6/5

Ian Couples - 26/10/2019 Confirmed reviews ALL

Nice comfortable hotel for short stay. Easy walking distance for the medieval city and nearby boulangerie. Staff friendly and welcoming. Breakfast included.

Fabulous hotel but had issues when checking out

Customer review rating 4.6/5

Antonio Solo - 16/10/2019 Confirmed reviews ALL

The hotel and the staff were fabulous but when checking out they wanted to charge me a meal I had already paid. The lady at reception was extremely kind and apparently fixed the problem.

Nice staff

Customer review rating 4.6/5

Pac D. Solo - 08/10/2019 Confirmed reviews ALL

Close to the “Cite” ,it comes very handy! The room was as it was expected to be according to “styles” standards.What I found the best was,in one hand,the staff,in the other hand,the quality of the breakfast’s products. Good deal

Carcassonne

Customer review rating 4.6/5

A. Families - 08/10/2019 Confirmed reviews ALL

Excellent

Super

Customer review rating 4.6/5

Fabre Business - 05/10/2019 Confirmed reviews ALL

Impeccable

Perfect hotel

TripAdvisor rating 4.0/5

MonSveta Family - 01/10/2019 TripAdvisor review

Great hotel. Perfectly located, especially for traveling by car. Free parking. Very comfortable beds. Convenient wardrobe. It is modernly decorated, however in the spirit of medieval history. Good breakfast, fresh juice. Friendly staff. From the windows of the corridor a view on the fortress. I recommend.

Excellent

Customer review rating 4.6/5

Hanna Couples - 30/09/2019 Confirmed reviews ALL

All staff were friendly and helpful. Room was very clean and comfortable. Breakfast was very good and the menu in the evening was varied and the meals were excellent.

not up to expectations

Customer review rating 4.6/5

Peter D. Couples - 28/09/2019 Confirmed reviews ALL

Have used "Styles" hotels before and been very satisfied. This hotel is well located for the Cite of Carcassonne and the front of house staff were helpfulusekeeping not up to ususal stanmdards.

mixed experience

TripAdvisor rating 4.0/5

pdrumm0nd Couples - 28/09/2019 TripAdvisor review

Have used "Styles" hotels before and been very happy. Front of house staff here were very good but housekeeping distinctly average. And the TV in the Bar didn't work throughout our stay!! Loction is convenient for the Cite

We apologize for the malfunction of the bar's television during your stay. Please be assured that we have done the necessary to get it back into service as soon as possible, but we were unfortunately dependent on the availability of the technician
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in carcassonne