ibis Styles Carcassonne La Cité 3 stars

Customer review rating (ALL Rating) 4.7/5 1,574 reviews

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Description

Hotel extras

  • 0.4 miles from the Medieval City (10-minute walk)

  • Family Rooms for 4 or 5 people

  • Free private, secure parking in a shady spot

  • Seasonal outdoor swimming pool with solarium

  • Hotel certified Green Key and Tourism & Handicap

Our accommodation(s)

Hotel location

ibis Styles Carcassonne La Cité

2 Rue Darius Milhaud
11000 CARCASSONNE
France

GPS:43.207496, 2.372565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE HEAUME

Daily specials on the board, cooked on site by our chef using fresh seasonal produce. Our restaurant Le Heaume is open for dinner only; enjoy lovely summer evenings on its shaded terrace by the garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,574 reviews

Customer review rating 5.0/5

Ricardo L. P. Couples - Confirmed reviews ALL

loved the space and the staff. everyone very helpful

Customer review rating 4.5/5

Louise Families - Confirmed reviews ALL

Hotel was lovely, perfect for our 2 night stay. Great location for short walk to Castle, all staff very pleasant but Yousia & Julien both amazing and very helpful throughout our stay. Room was great for family of 4 and could comfortably take family of 5. We didnt have time to use the outdoor swimming pool or the games in Reception.

Customer review rating 5.0/5

Shirley A. V. I. Couples - Confirmed reviews ALL

We loved our stay at Ibis Carcassonne! It's beautifully decorated, well located ... blah blah ... blah ... but that's not why we loved it. We loved it because of the gorgeous staff ... in particular the Spanish receptionist. She was kind and attentive and helpful. She epitomizes what hospitality is all about! She tried to meet our every need ... reassured us that our precious bikes were safe in the locked storeroom, gave us a room overlooking the pool because we are Accord members, told us when to avoid the crowds at breakfast and helped me book a hairdresser's appointment. She smiled warmly everytime we saw her and made us feel at home. In New Zealand there is a Moari saying "Māku e kiwiatu, he tangata, he tangata, he tangata" which means ... What is the most important thing in the world? Well let me tell you, it is people, it is people, it is people. And what made Ibis Carcassonne memorable was the Spanish receptionist!

Customer review rating 5.0/5

Carole H. Friends - Confirmed reviews ALL

Very pleasant staff at reception and the restaurant

Customer review rating 4.5/5

Nigel D. Couples - Confirmed reviews ALL

It was great… the guy on reception in the morning was particularly good, he gave us advice of where to go & showed us how to get there on the map. The food was great too, the only downside was the pillows, there were really flat & despite asking for an extra one twice, the first night I ended up putting towels & clothes beneath the one I had to try to get comfortable, I got a second pillow the next day.

Other web-users rate our hotel

  • 1,140 reviews 9.8/10 Location
  • 1,065 reviews 7/10 Room
  • 1,118 reviews 9.5/10 Service
  • 13 reviews 6.1/10 WiFi
  • 852 reviews 8.5/10 Breakfast
  • 420 reviews 7.5/10 Cleanliness
  • 282 reviews 8.4/10 Value
  • 229 reviews 8.2/10 Amenities

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