Mercure Hotel Duesseldorf Neuss

Mercure Hotel Duesseldorf Neuss 4 stars

Customer review rating (ALL Rating) 4.1/5 337 reviews

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Hotel extras

  • Fitness room with three machines, open between 8am and 11pm

  • Outdoor swimming pool open from June to September

  • The A57 highway towards Cologne and Düsseldorf is located 0.3 miles (0.5 km) from the hotel

  • Free WIFI is available throughout the hotel.

  • 6 meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf Neuss

Navigation: Am Goldberg, Am Derikumer Hof 1
41469 NEUSS
Germany

GPS:51.167423, 6.730918

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SALINUM

Our Salinum restaurant offers a range of regional specialties in contemporary surroundings. Why not spend a few enjoyable hours here, relaxing on our sunny terrace. We are open daily from 6:30am to 11pm.

Our accommodation(s)

Large room with 55-inch (140-cm) wide French bed and additional comfortable sofa bed. The room is equipped with a desk, TV and telephone, and a bathroom with bath tub. Two children aged up to 16 may sleep in their parents' room free of charge. Children also receive free breakfast. We will happily provide a cot free of charge on request. Your pet is also welcome (charge of EUR 10/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  337 reviews

TripAdvisor Rating  3.5/5  779 reviews

Good stay - friendly staff

Customer review rating 4.5/5

Jana K. Business - Confirmed reviews ALL

Very good hotel with well-maintained rooms. Staff were very friendly and helpful. the meals (dinner and breakfast) were very good.

Dear Jana K., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Neuss. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Neuss

Good location for visiting exhibitions

Customer review rating 3.5/5

Michael Business - Confirmed reviews ALL

All good. Very friendly staff throughout. Special compliment to the young man running the bar!!

Dear Michael B., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Neuss. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Neuss

Well located, close to my business site location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Clean and friendly hotel and restaurant colleague.

Dear Laszlo L., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Neuss. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Neuss

Stay clear

Customer review rating 0.5/5

Traveler Business - Confirmed reviews ALL

Mold smell, hotel next to highway, and despite positive and welcoming staff, this is a hotel I will never return to

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Sincerely, Mercure Hotel Neuss

Good stay, very good breakfast

Customer review rating 3.5/5

J Business - Confirmed reviews ALL

Room was warm; no airco, no ventilation. Breakfast and dinner were good, very friendly service.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Mercure Team

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Other web-users rate our hotel

  • 112 reviews 7.4/10 Location
  • 294 reviews 5.7/10 Room
  • 250 reviews 9/10 Service
  • 9 reviews 7.6/10 WiFi
  • 154 reviews 5/10 Cleanliness
  • 151 reviews 6.1/10 Comfort
  • 134 reviews 8.7/10 Breakfast
  • 78 reviews 5.3/10 Food

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