Mercure Hotel Duesseldorf Neuss 4 stars

Customer review rating (ALL Rating) 4.3/5 433 reviews

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Mercure Hotel Duesseldorf Neuss - Image 1
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Am Derikumer Hof 1, 41469 NEUSS, Germany

Description

Hotel extras

  • Fitness room with three machines, open between 8am and 11pm

  • Outdoor swimming pool open from June to September

  • The A57 highway towards Cologne and Düsseldorf is located 0.3 miles (0.5 km) from the hotel

  • Charging stations for electric cars

  • 6 meeting rooms

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Neuss

Am Derikumer Hof 1
41469 NEUSS
Germany

GPS:51.167423, 6.730918

Telephone
Fax +49 2131 138333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SALINUM

Dine in a modern ambiance in the "Salinum" restaurant. Try our regional specialties and spend pleasant hours on our sunny terrace. We are open Monday to Saturday from 6 pm to 10 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  433 reviews

TripAdvisor Rating  3.5/5  791 reviews

In general all good

Customer review rating 4.0/5

Robin Business - Confirmed reviews ALL

On Sunday evening the bar and the restaurant was not available

Dear Robin, Thank you for taking the time to share your review. We regret that our bar and restaurant services were not available on Sunday evening, which may have caused you some inconvenience. Our restaurant and bar are typically open daily, and we pride ourselves on offering our guests a diverse culinary experience, with the option to enjoy our sunny restaurant terrace or the cozy atmosphere of our Brassica bar. We hope you were able to enjoy our hotel\'s convenient location, with easy access to transportation and nearby attractions, ensuring that every stay is comfortable and hassle-free. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Düsseldorf Neuss

Good location out of Green zone

Customer review rating 4.0/5

Lukasz Business - Confirmed reviews ALL

Good hotel location in terms of green zone, which is sometimes a surprise for abroad visitors if travel with car. Parking bit problematic, with out of space experienced in extern parking, only paid parking indoor available but also with limited capacity (I thought that electric cars loading should be done externally not indoor). Good breakfast & clean room. Wi-fi could be better.

Dear Lukasz, Thank you for taking the time to share your review. We are delighted that you enjoyed the good location of our hotel and the cleanliness of our rooms. Our team strives to provide a comfortable and welcoming environment, and it is great to hear that our efforts have resonated with you. However, we apologize for the inconvenience you faced with parking and Wi-Fi. Our parking space can occasionally reach full capacity, and we understand how this can affect your experience. We also recognize the importance of a fast and reliable internet connection, especially for our business travelers, and regret to hear that it did not meet your expectations on this occasion. Nonetheless, we are pleased that our breakfast offerings were to your satisfaction. Our extensive buffet breakfast is designed to provide a delightful start to the day, and we're glad you found it enjoyable. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Düsseldorf Neuss

Customer review rating 5.0/5

Klaus F. Business - Confirmed reviews ALL

Alles ok

Beste Klaus, Hartelijk dank voor deze enthousiaste beoordeling. Het verheugt ons enorm dat uw ervaring bij ons naar wens was. We hopen dat u de kans heeft gehad om te genieten van onze energie-efficiënte verlichting en ons programma voor voedselverspillingreductie, kenmerken die Mercure Hotel Düsseldorf Neuss onderscheiden en bijdragen aan onze inzet voor duurzaamheid tijdens uw verblijf. Graag tot een volgende keer! Met vriendelijke groeten, Ihr Team vom Mercure Hotel Düsseldorf Neuss

Nice stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Food and service ok but room not so specially bed

Dear Guest, Thank you for taking the time to share your review. We are pleased that you enjoyed the food and the service during your stay with us. Our Salinum restaurant and the Brassica bar are indeed highlights for many of our guests, offering a range of regional specialties and delicious snacks in cozy surroundings. However, we are sorry to hear that the comfort of our rooms, specifically the bed and pillows, did not meet your expectations. We understand the importance of a good night's sleep and regret any inconvenience this may have caused you. Additionally, we take our non-smoking policy seriously and we will reinforce this with all guests to ensure adherence for the comfort and health of everyone at the hotel. We hope you were able to appreciate our convenient location, close to Norf Train Station with easy access to the trade-fair city of Düsseldorf, and the serene atmosphere of our hotel, situated just a short distance from the beautiful Hummelbachaue golf course. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Düsseldorf Neuss

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very nice place

Dear Guest, Thank you very much for this kind review of your recent stay. It's heartening to hear that your stay at our Mercure Hotel Düsseldorf Neuss was a pleasant one. We are pleased that you found our hotel to your liking, and it's wonderful to know that our efforts to provide a comfortable and enjoyable experience have been successful. We look forward to seeing you again soon. Best regards, Ihr Team vom Mercure Hotel Düsseldorf Neuss

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Other web-users rate our hotel

  • 192 reviews 7.6/10 Location
  • 508 reviews 5.6/10 Room
  • 424 reviews 9.3/10 Service
  • 25 reviews 2.6/10 WiFi
  • 271 reviews 5.8/10 Comfort
  • 262 reviews 4.5/10 Cleanliness
  • 246 reviews 8.8/10 Breakfast
  • 149 reviews 3.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.